we only boarded our dog one other time, and it was an awful experience with him being stuck in a…read morecage the entire week we were gone, and his anxiety got the best of him, and let's just say we picked up a mess of the dog. We wanted to get away for two nights in an area that we just moved to and didn't know anybody. lazy days was prompt with responses to all questions more than friendly and Cooper absolutely loved their large fenced in yard and playing with her dogs. I don't think he wanted to come home when we got there to pick him up. Can't speak highly enough as these dogs are our family And we want nothing but the best for them and we feel like we got the absolute best in care for Cooper . We got text messages throughout the weekend with photos and frequent updates letting us know how Cooper was doing. This is a fantastic small business, and I would recommend them to anyone. We will see you guys again soon thank you for being amazing In a crazy world!

I was very lucky that my two senior furbabies could spend time in a real home instead of a kennel…read morewhen I had to travel on business. There is a nice outdoor area where they could walk around when they wanted to, but mostly they enjoyed the love and attention they got from Terri and her family. As an added bonus, my girl doggo had gotten a skin problem a couple of days before I was to fly out. Fortunately Terri has experience as a vet tech so I knew she was in good hands. I got nice pictures of my two being spoiled!

Veterinarian here! I highly recommend Cuddles on Call for all of your pet care needs. They walk my…read moredogs every weekday and my dogs absolutely love them. All of their sitters are highly dependable and skilled. You can tell they are passionate about caring for animals and providing the best service possible.

Cuddles on Call was a huge help when I had an unexpected and lengthy hospitalization. They stepped…read moreright in, took care of my beloved pooch, and communicated with me every time they visited with my dog. I can't say enough great things about Cuddles on Call!

Our girls love going to Petsound both for daycare and boarding! We have nothing but good things to…read moresay: they took good care of our girls-food, meds etc when we went on a trip recently and both of our girls look and smell good upon pick up not looking distressed and depressed like our experience with boarding in MD before. It's very comforting to know that if there's medical emergency, hospital/vet is there. We are very glad that we have found this place for our girls here in Cary, not to mention it is in a very convenient location for pick up, dropoff from/to work place. Very friendly and reliable crew you can definitely count on! Thank you Petsound!

Great place! Friendly, knowledgeable, and patient staff. The attached vet is awesome as well, as…read morethey helped my puppy during his first boarding experience. I highly recommend these guys. We will definitely be repeat customers.

K9 pet resort is well run and professional. My dog is always well cared for and has a wonderful…read moretime there! The workers are so kind and I love the picture update during the day! Definitely worth the money!

Easy booking and check in process. Facility is clean and tidy. The staff is super friendly and most…read moreimportantly my spirited frenchie had a great (safe) time! Definitely recommend!

When I leave for work each morning, I never have to worry about Willow, my border collie, getting…read moreher midday walk. Karen has never let me down -- rain or shine. Willow looks forward to seeing her every day. I am so grateful. I have also boarded with Amazing Grace when I had to go out of town for a funeral. Willow came home happy, like she'd just had a sleepover with her best friends. I highly recommend Amazing Grace! Nina B.

I used the dog walking service for my 1 year old pup a few days while we had out of town company so…read morewe could spend some guilt free time away from home. Karen is absolutely fantastic! She came a few days before we needed her to meet our dog and let the dog get to know her a bit. She was available when we needed her and we had no problems with our dog, it was such a great relief to have someone take care of this for us. I will definitely use this service again in the future!!

We've been taking our 6 year old doodle to this location since he was a pup: weekly for socializing…read moreand boarding as needed. I can't say enough about the staff and management (not going to name names for fear of missing someone!). They are responsive, caring, proactive when the see something different, clean ...

To Whom It May Concern,…read more I am submitting this formal complaint regarding my experience with Dogtopia's handling of my adopted dog during multiple visits and boarding stays. Across these interactions, I observed repeated communication inconsistencies, a lack of transparency regarding incidents, and increasingly unprofessional conduct toward my pet. Records show staff provided conflicting explanations about my dog's behavior and condition. At times, I was told my dog was "great overnight," while at other times staff described him as "grumpy," "snappy," "overstimulated," or involved in behavioral incidents. There were also discrepancies regarding the cause of my dog's limp and paw injury. These inconsistencies created confusion and concern regarding the accuracy of incident reporting, staff supervision, and the overall handling of my pet. Communications frequently came across as defensive and dismissive of my concerns rather than providing clear, professional, and collaborative updates. I am concerned my dog was unfairly labeled as aggressive while staff simultaneously acknowledged he was placed in overstimulating and crowded environments without access to calmer accommodations. This raises concerns that environmental management and supervision may have contributed to the reported incidents. Additionally, some staff communications became excessive and distressing, feeling accusatory and intimidating rather than compassionate or solution-oriented. As the owner of an adopted pet, I expected consistent, professional care and respectful communication. I respectfully request the following actions: Conduct a formal review of how my pet was managed while in Dogtopia's care. Review staff communication practices and incident reporting procedures for consistency and accuracy. Provide clarification regarding the conflicting explanations concerning my dog's injury and behavior. Ensure fair and professional treatment for all customers and adopted pets, free from bias, intimidation, or unnecessary escalation. Take appropriate corrective actions to improve transparency, accountability, and customer relations moving forward. This complaint is supported by documented text communications from Dogtopia staff describing the incidents, behavioral assessments, injury explanations, and subsequent interactions. I appreciate your time and attention to this matter and request that this complaint be formally documented and reviewed. Sincerely, [Redacted] Supporting Notes From Communications * Staff initially stated there were "no issues," then later reported aggression and overstimulation concerns. * Conflicting explanations were provided regarding the source of my dog's limp and paw injury. * Staff acknowledged the playroom was unusually busy and that calmer rooms were unavailable on certain days. * Repeated behavioral accusations were made while also acknowledging environmental overstimulation and lack of separation options.

I was referred to this vet, practice to have an ultrasound for my dog. Initially, I was offered a…read moredate several days later for this appointment, but the staff was kind enough to get me in when they could hear the worry in my voice. Dr Glover was the vet we worked with and she was so kind and compassionate! In addition, the staff were all amazing. I would absolutely go here again and recommend them fully.

Very friendly and helpful staff. The doctors spend a lot of time with you explaining any issues…read morewith your pet. My dog actually loves going the vet and he loves everyone there.

I've used Grace Park for about 15 years now and i absolutely love all the vets there. Both my…read morepersonal dogs and my foster dogs are seen there. We moved from Morrisville to Fuquay almost 6 years ago and i still make the drive. I have nothing but good things to say!

Here's how caring Grace Park is: We inherited an old cat from my mother-in-law. We never took her…read moreto the vet as she was just old and seemed OK. After many years, she was clearly nearing death. We scheduled a time at Grace Park to put her down. Well, she died that night, at home. So we cancelled the appointment with Grace Park. Days later, we received a sympathy card from Grace Park. Having never even seen our cat, everyone in the office took the time to write a note expressing their condolences about Miss Kitty. I just thought that was so nice. We have used Grace Park over the years for our pets, but this goes to show how much they care for our furry family members - even the ones they have never met.

Staff were extremely communicative each day with photo updates taking into consideration I was…read morenervous boarding my dog for the first time. I also had my dog groomed towards the end of her stay, which turned out adorable. Upon picking my dog up, and returning home, she was barely able to keep her eyes open in the car! I can only assume her playtime and the attention she was given was enough to keep her calm and happy. I appreciated that there were three separate areas, one for big dogs, one for medium dogs, and a quiet area for small dogs. They also returned leftover food. Very affordable - would definitely go back! My pup acted completely normal after pick up which was reassuring that she was comfortable.

I just moved to the area and didn't know anything around here. I brought my 1 year old doodle and…read more I have to say she LOVES Angelica! When we first walked in she's was very anxious with the barking and she only likes small dogs so they let her go with the small dogs until it was time for her grooming. Well when she was done with her grooming she didn't want to leave Angelica so she let Mia stay with her until it was time to pick her up instead of playing. She did come home with kennel cough the first time but never had an issue since.

We have used this pet sitting service 3x in the last 3 months and couldn't be happier…read more We struggled trying to find someone on short notice (the BF isn't a planner), but we were thankful to find this company. The initial interview with Nadia was informative ( our cats did not behave, but that didn't deter the service). She explained all of the services that would be provided and provided us with the magnet card for the fridge. This was to be used for scanning in and out of the house. You need to log into your account to see the time stamp in and out and the standard information of the pet care. The website is easy to navigate! Our sitter, Hannah, is awesome and she sends daily updates along with the picture of our allusive babies (they are hiders, but this last visit they finally came out to say HI!). I think Hannah was super stoked to get the rare sighting of our Tuxedo Man, as he's not fond of strangers. You could tell by email she was elated! She has crawled under beds to try to capture these two and we thank her for that! She lays out their toys so she knows if they are coming out while she's away and that's comforting to know. She also hides treats around the house to make sure they are coming out as well. On our first trip away, it was just a long weekend, but it's hard to leave your fur babies, we arrived to a clean litter box, food and water full, and the floor free from litter (cat owners know this is no easy feat). When we were gone on another vacation, the snow--apocalypse happened in Raleigh. Four Paws contacted us immediately regarding the weather. They kept us up to date about the status of the roads. Since we just have cats, we didn't want anyone to risk too much by driving, since these babies don't have to be let out and other animals may have needed that attention more., so we told them that if it was too dangerous to not risk it and just try again the next day. They continued to update us and did make it to the house safe and sound. We even told her to not stay the full time just to make sure she was safe. Hannah's emails are funny and written just as how I picture she talks. We enjoy these little tid bits as we are enjoying vacations away from the babies. I really like the services that we have received and they will be booked soon for another vacation we have planned next month!

Unreliable & Disorganized…read more We're new to the area and I needed to find a new pet sitter to cover a planned weekend trip next month. I originally reached out to Four Paws based on good reviews I saw here, but unfortunately had a very frustrating experience instead. Firstly, before being willing to discuss anything they demanded that I make an account on their website and then fill out an extremely lengthy profile. Then, a day or so later, they emailed to ask for specifics for our trip and said they'd be arranging a visit with our sitter, which I answered that same day. Then, after a lull in communication, I got another email asking for the same information I'd provided previously. I provided it again and, again, nothing happened. Finally, having wasted over a week with their cumbersome process and these communication difficulties, I emailed again to ask what was going on... only to get an email back saying their only pet sitter in this area was on maternity leave for the next month and that they couldn't help me - something that they should have know days and days earlier. Now I will have to scramble to find some other arrangements, causing a lot of needless stress and anxiety and possibly putting our plans in jeopardy. They did offer some suggestions of other pet sitters in the area to use, but to those reading this - save yourself a lot of hassle and headache and just pick someone else. UPDATE: The business has responded below by posting private emails including my email address out of context, but only the last set of emails, ignoring the fact that they seem to have lost the first set, and then accused me of lying. I deeply regret giving them any personal information in the first place and would strongly encourage others not to do so.