I've used Grace Park for about 15 years now and i absolutely love all the vets there. Both my…read morepersonal dogs and my foster dogs are seen there. We moved from Morrisville to Fuquay almost 6 years ago and i still make the drive. I have nothing but good things to say!

Here's how caring Grace Park is: We inherited an old cat from my mother-in-law. We never took her…read moreto the vet as she was just old and seemed OK. After many years, she was clearly nearing death. We scheduled a time at Grace Park to put her down. Well, she died that night, at home. So we cancelled the appointment with Grace Park. Days later, we received a sympathy card from Grace Park. Having never even seen our cat, everyone in the office took the time to write a note expressing their condolences about Miss Kitty. I just thought that was so nice. We have used Grace Park over the years for our pets, but this goes to show how much they care for our furry family members - even the ones they have never met.

I've been a dog lover my whole life - and that means spending time in Veterinarian offices, which…read morenobody looks forward to right? Well Shilo is the exception to that rule. We pulled up and there was literally a welcome sign with our boys' names on it - a special touch. They saw us trying to take a pic with them and the sign and actually came out to take the pic with us. And this is the kind of friendly service we got the entire time. Here's something cool I noticed - the exam room didn't have an exam table. The tech and the doc both sat on the floor with the dogs! Everyone from the reception staff to the vet tech to the doctor was amazing. And for the first time at a veterinary office I felt like we were given transparent health and financial info with which to make decisions and didn't feel like I had to keep my hand on my wallet. I'm so glad we moved to Shiloh. And so are Teddy and Denali!

There is a smooth check in and checkout process. I love their passion and care to each pet in my…read morefamily. They make sure that myself and my pet are both comfortable. They even offered water/tea/coffee. Thank you

Veterinarian here! I highly recommend Cuddles on Call for all of your pet care needs. They walk my…read moredogs every weekday and my dogs absolutely love them. All of their sitters are highly dependable and skilled. You can tell they are passionate about caring for animals and providing the best service possible.

Cuddles on Call was a huge help when I had an unexpected and lengthy hospitalization. They stepped…read moreright in, took care of my beloved pooch, and communicated with me every time they visited with my dog. I can't say enough great things about Cuddles on Call!

we only boarded our dog one other time, and it was an awful experience with him being stuck in a…read morecage the entire week we were gone, and his anxiety got the best of him, and let's just say we picked up a mess of the dog. We wanted to get away for two nights in an area that we just moved to and didn't know anybody. lazy days was prompt with responses to all questions more than friendly and Cooper absolutely loved their large fenced in yard and playing with her dogs. I don't think he wanted to come home when we got there to pick him up. Can't speak highly enough as these dogs are our family And we want nothing but the best for them and we feel like we got the absolute best in care for Cooper . We got text messages throughout the weekend with photos and frequent updates letting us know how Cooper was doing. This is a fantastic small business, and I would recommend them to anyone. We will see you guys again soon thank you for being amazing In a crazy world!

I was very lucky that my two senior furbabies could spend time in a real home instead of a kennel…read morewhen I had to travel on business. There is a nice outdoor area where they could walk around when they wanted to, but mostly they enjoyed the love and attention they got from Terri and her family. As an added bonus, my girl doggo had gotten a skin problem a couple of days before I was to fly out. Fortunately Terri has experience as a vet tech so I knew she was in good hands. I got nice pictures of my two being spoiled!

always a great place to come. The staff is great and I appreciate them! Bella comes out happy and…read moretired. Highly recommend

DO NOT BRING YOUR PETS HERE!!!!!!!…read more I wouldn't even give this place 1 star but I had to rate this horrible place in order to leave a review!!! My wife and I boarded our puppy Teddy-Blu here for 1 day (Thankfully) and it was a complete nightmare. seemed a bit sketchy compared to what they'd advertised but the young lady at the front desk made us feel a little better and said they would send pictures. I also never received pics. Fast forward, the next day we were scheduled for pickup at 7:00 PM. My wife and I arrived in the parking lot at 7:01 PM. I left my purse in the car and went back to get it and it was now 7:02 PM. We rang the bell and nobody came to the door. The lights were on but the door was locked. We waited outside for about 10mins thinking the staff may have been assisting with the other dogs but nobody ever came to the door. Shortly after, a man walks across the yard through the gate, and we immediately began telling him that we are here for a 7 PM pick up for our puppy. He stated, he is only a groomer, and cannot release any of the dogs, or he could get in trouble, so I asked him for an emergency contact number which he never provided. He also stated there was an issue last week with a drop off. my wife said she saw him inside speaking with someone but they must have been hiding in the back office as we looked through the front door. The groomer comes back, tells us we have to come back tomorrow, which we were highly upset about. 1 we wasn't leaving without our puppy & 2 we just drove six hours to get back in traffic and we work early in the morning the following day. We just wanted our puppy. The groomer, then attempts to go back inside to find a number and while we're sitting in the car and we could see him through the window grabbing his bag to leave while speaking to someone inside. I could clearly see he was speaking to someone in a black shirt & he comes out and tells us to come back tomorrow as the lights turned off. I then asked who were you talking to inside and he stated she's not coming out! At that point I became livid and contacted the local police department at 7:26 PM. I explained to the officer what was going on and mentioned that I had proof of the 7PM pickup - he stated even if you were a few minutes late, they should have given you your dog. He also stated that he was 15 to 20 minutes out and he was on the way. While waiting on the officer, the person in the office walked around the back and into her home, never came to the door . Once the officer arrived (7:50 PM), the groomer had left already, and my wife and I were still sitting outside. I immediately told the officer that the owner lives next-door and the officer got in his car and drove next-door. We could see someone looking out the window, as the cop knocked on the door. A man and the officer walked back through the same gate, the groomer came through. The man began to look through the windows, turn the doorknob and ring the bell (the same thing that we had been doing for the last hour). All of a sudden the lights mysteriously came back on inside the pet hotel. A lady finally answered the door, which was Lisa the owner wearing the EXACT same black shirt I had seen her in through the window. She then asked the cop how she could help him and the officer stated ma'am these people are here to pick up their puppy. She stated, we close at 7 PM and the officer said ma'am they've been here since 7 PM. (Why have a 7PM pickup if you close exactly at 7????) She then stated, oh one of the dogs were sick and got diarrhea all over me, I had to jump in the shower so I locked the door at 7 o'clock (which was our pickup time), as we stood outside for an hour & were told to come back tomorrow, twice! The officer basically made her give us our puppy, we paid the remaining balance and left. Once we got our puppy, we noticed he didn't seem himself. He was extremely dehydrated, antsy and cried the whole way home. Once we got him home, he immediately went to the bathroom and he was starving. They had removed his collar for some odd reason & he was extremely dirty. When we went through his bag, we noticed that they had not fed him after I clearly filled out their detail form with the exact times he needed to eat (last meal was supposed to be given by 6:30 PM - 30 mins before our pickup time) and we even pre-bagged each meal to better assist the staff. So yeah, do yourself a favor and run the other way!! They are not feeding these animals proper and they make you pay more for VIP rooms and play time when in reality, they keep them caged up all day and one cage isn't any different from the other. This was our FIRST and LAST time boarding our puppy. What a horrible experience, and the worst customer service ever!! Especially from the owner (Lisa) herself. She was very unprofessional, and her attitude is disgusting!!

We've been taking our 6 year old doodle to this location since he was a pup: weekly for socializing…read moreand boarding as needed. I can't say enough about the staff and management (not going to name names for fear of missing someone!). They are responsive, caring, proactive when the see something different, clean ...

To Whom It May Concern,…read more I am submitting this formal complaint regarding my experience with Dogtopia's handling of my adopted dog during multiple visits and boarding stays. Across these interactions, I observed repeated communication inconsistencies, a lack of transparency regarding incidents, and increasingly unprofessional conduct toward my pet. Records show staff provided conflicting explanations about my dog's behavior and condition. At times, I was told my dog was "great overnight," while at other times staff described him as "grumpy," "snappy," "overstimulated," or involved in behavioral incidents. There were also discrepancies regarding the cause of my dog's limp and paw injury. These inconsistencies created confusion and concern regarding the accuracy of incident reporting, staff supervision, and the overall handling of my pet. Communications frequently came across as defensive and dismissive of my concerns rather than providing clear, professional, and collaborative updates. I am concerned my dog was unfairly labeled as aggressive while staff simultaneously acknowledged he was placed in overstimulating and crowded environments without access to calmer accommodations. This raises concerns that environmental management and supervision may have contributed to the reported incidents. Additionally, some staff communications became excessive and distressing, feeling accusatory and intimidating rather than compassionate or solution-oriented. As the owner of an adopted pet, I expected consistent, professional care and respectful communication. I respectfully request the following actions: Conduct a formal review of how my pet was managed while in Dogtopia's care. Review staff communication practices and incident reporting procedures for consistency and accuracy. Provide clarification regarding the conflicting explanations concerning my dog's injury and behavior. Ensure fair and professional treatment for all customers and adopted pets, free from bias, intimidation, or unnecessary escalation. Take appropriate corrective actions to improve transparency, accountability, and customer relations moving forward. This complaint is supported by documented text communications from Dogtopia staff describing the incidents, behavioral assessments, injury explanations, and subsequent interactions. I appreciate your time and attention to this matter and request that this complaint be formally documented and reviewed. Sincerely, [Redacted] Supporting Notes From Communications * Staff initially stated there were "no issues," then later reported aggression and overstimulation concerns. * Conflicting explanations were provided regarding the source of my dog's limp and paw injury. * Staff acknowledged the playroom was unusually busy and that calmer rooms were unavailable on certain days. * Repeated behavioral accusations were made while also acknowledging environmental overstimulation and lack of separation options.

I recently used Pure Love Pet Sitting for the first time after using a local boarding company for…read moremy needs. I can't say enough about the level of service and care that Pure Love provided for my pets. They took time to explain their service during the first visit and ensured that my pets would be a good fit. While away, they followed all instructions precisely and went above and beyond by cleaning water bowls and bringing in trash despite not being asked. Another great touch was the numerous photos they sent with the visit report card which helped reassure me that my pets were having a great time during each visit and enjoying the less stressful experience of being home versus at a traditional boarding stay. Overall, I HIGHLY recommend Pure Love Pet sitting for your needs, you will never go back to traditional boarding!

Amanda takes great attention to detail. She's flexible on scheduling and sent us wonderful updates…read moreon our critters every day. We highly recommend her for kitty sitting and plan to request her assistance for future travels.

Our girls love going to Petsound both for daycare and boarding! We have nothing but good things to…read moresay: they took good care of our girls-food, meds etc when we went on a trip recently and both of our girls look and smell good upon pick up not looking distressed and depressed like our experience with boarding in MD before. It's very comforting to know that if there's medical emergency, hospital/vet is there. We are very glad that we have found this place for our girls here in Cary, not to mention it is in a very convenient location for pick up, dropoff from/to work place. Very friendly and reliable crew you can definitely count on! Thank you Petsound!

Great place! Friendly, knowledgeable, and patient staff. The attached vet is awesome as well, as…read morethey helped my puppy during his first boarding experience. I highly recommend these guys. We will definitely be repeat customers.

I cannot recommend Pack&Pride enough for folks in the Triangle area. Jason (our groomer) arrived…read moreearly and got right to work with our dog, Goodman. Within about an hour, Goodman was ready to come back in smelling and looking great. The entire process was extremely seamless, and going forward we will be using pack&pride for not only grooming but walking as well. Thank you Jason and Team!

Had our 2 golden retrievers shaved down for summer. Jason did an AMAZING job and our girls are so…read morehappy with their new haircuts!