Great experience all 3 times I've been there! 3 different cars - very friendly & good people!!! I…read morewill only be going to Tony's ...

My experience from 2011 was not a one-off: I've been back with multiple vehicles and each time,…read morethey had an opportunity to perform extra unnecessary work (or claim nonexistent problems) and they did not. I no longer live in the area but it's worth the trip; too bad I can't find anyone local I can trust like Tony's.

This place is awesome. We have been using Rose Brothers for years and they have never let us down…read more Very well trained and knowledgeable techs, always willing to help and guide you. My business and entire family trusts the Rose family to always keeping us safe and on the road. I trust no one else to service our vehicles. Thank you Dave Rose for always being there! Glenn Higney President/ CEO Allcom Communication, Inc

I'm new to the area and needed a tire plugged. After reading reviews of the shop online, I gave…read morethem a call and much to my surprise, spoke with the an extremely polite and customer-service oriented person. One who genuinely thanked me for calling and didn't rush me off the phone. He said to call back 45 mins before I was ready to come in and he would make sure my car would get worked on right away. I called back this afternoon and they took me right away. Rob at the front desk was very friendly and the waiting room was very comfortable. As a younger female, autoshops aren't usually the most welcoming places, but this was the best auto-realted shop I have ever been to. They even fixed my tire free of charge and encouraged me to come back if I needed any other work done. Excellent experience. I didn't realize there were still businesses in the world today that ran with genuine hospitality! I highly recommend.

if you dont do oil changes take it off your list of services, why is every car place like thisread more

Great service and knowledge. Was there for about an hour and watch the operation help a number of…read morecustomers that did not have an appointment. Will definitely be going back.

Charged me $120 for an oil change. Went there a second time to resolve an issue caused by the…read morefirst time I took my car there and I was dumb enough to let the guy make an axle rod adjustment. My car has been shaking when I drive ever since. Dude's a scumbag, don't ever take your car there.

Great and friendly customer service. I talked to Roy Gallant on the phone and he was very friendly…read moreand helped inform me on catalytic converter theft.

Nicest people ever. Went there twice over the last two days and they couldn't have been kinder or…read moremore helpful. Definitely recommend

This place used to be great when they were on Broad Street. I went in one afternoon in November,…read morewith an appointment, for two rear tires on my commuter car and an alignment check. I had my three kids with me. Took a while to get the car in, and there are windows so you can watch the techs work. There was no urgency. It was a bunch of kids hanging out with their friends eating snacks. Two hours later the tires were finally replaced. Then the hood was up. I went to the counter and asked what was going on...their reply was, a "complimentary full service check." I told them to back the car out, we're leaving. The alignment was never checked. I didn't go in for a battery or any other checks. The instructions were clear, two tires and an alignment...never again. Never.

14 Nov2025 had appointment and showed up on time to find the door locked with the usual sign saying…read moreclosed 12-1, mind you it was not even 10 lol walk all the way around the building to go to the inside desk and find out I can't get my battery installed that I only bought there because of free installation, and the reason is that they only had 2 people show up to work. You aren't going to put my battery in because you don't pay people enough to come to work!

purchase tires from Walmart and made an online appointment to have them installed. when I arrived…read morewhat I was told that we don't install tires on Volkswagens, do you want to take your tires with you? I had to go to the courtesy desk to get a refund which was delayed by the tire center not completing their paperwork. no apology was ever offered.

I've been getting my service there for 6 years now on my 2010 gecko green beetle. Nothing but…read morepositive things to say. Had a door panel switch fixed, bought 2 sets of tires from them, and had them do my belts and water pump over the years. Every time the service quotes were up front and very fair. Andy, the owner and his wife make the place feel more like a family service shop and always have made me feel like I can trust them. On the water pump job, a day later I had a leak on one of my hoses due to dry rot (not their fault at all). Brought it right back, Andy took one look at it and said he was sorry and hates to see cars come back to the shop for a second round. They fit me right in that day to fix the hose and make it right on the spot. Only charged for the hose and no labor. If that's not good customer service I don't know what is. Just bought a certified 2014 golf TDI to add to the stable. Asked on if they do full service on TDI's, and they do. This type of service from a independent shop is hard to find given the complexity of VW direct injection diesels to work on. Most shops will turn you away, but not this one. Instead of going to the local clown shop (aka Vernon stealership I bought the car from), I will have them do work on this car in the future. If you have a VW or Audi product this shop is worth checking out.

I take my car here even though it's not a vw. No sleazy mechanics, just honest and kind people. So…read morerefreshing!

I had an emergency due to a screw in my tire causing a leak. I had a scheduled appointment that I…read morecouldn't miss later in the day. Although they were busy, the team made sure that I was taken care of quickly so as not to miss my appointment. Highly recommend the Vernon Town Fair Tire. Their service was exceptional. Thank you guys.

Herb went well. What a professional, clean, friendly place to grab 4 new tires. Price point where…read morei asked, and now the family is riding with some now tires, and alignment. Peace of mind = PRICELESS!!! Thanks again Herb!

We use Dicks for shocks, brakes and tune-ups. Always friendly and accommodating…read more Highly recommended. They have worked on my son's Buick La Sabre and my VW Tiguan. Bringing my wifes GMC Terrain in for rear shocks next.

Dropped my vehicle off on a Monday to have an ignition issue analyzed. Was told it wouldn't be…read morelooked at till Wednesday. Fine. No call Wednesday. No call Thursday. Friday morning I call them, and am told (and this is a verbatim quote), "No one here is really interested in looking at your truck." Just like that. Totally deadpan. I give the guy 10 points for his Tourette's level honesty, but subtract 10 points for being just a basic asshole. Quite apart from the above, these guys are basically just miserable. There's always a bad vibe in the office, and they're some of the most unfriendly people I've ever encountered. I'm happy for those who have enjoyed good service here, but I will never return, and I would never recommend.

Great service. Very professional. Fixed my problem right away at a reasonable price. Seems family…read moreoriented and truly concerned about doing a good job.

We've been bringing our cars here ever since we moved into town seven years ago and have always…read morebeen happy with their work. Dubois has been honest and fair with their pricing, and their front office is always friendly when we call or come in. This is the only place we will go to get our cars serviced.