I stopped by today to ask a question about a loose hose on my 2012 Subaru outback. Of course the…read morefolks there were prompt and thorough. In fact, he checked it out, connected the hose and secured it with a few extra pins. At no charge!! This is the kind of service I wish I would get everywhere I go. Top-notch. Thank you, Larry and the rest of the crew. Bill Thorne

Great experience all 3 times I've been there! 3 different cars - very friendly & good people!!! I…read morewill only be going to Tony's ...

I've been getting my service there for 6 years now on my 2010 gecko green beetle. Nothing but…read morepositive things to say. Had a door panel switch fixed, bought 2 sets of tires from them, and had them do my belts and water pump over the years. Every time the service quotes were up front and very fair. Andy, the owner and his wife make the place feel more like a family service shop and always have made me feel like I can trust them. On the water pump job, a day later I had a leak on one of my hoses due to dry rot (not their fault at all). Brought it right back, Andy took one look at it and said he was sorry and hates to see cars come back to the shop for a second round. They fit me right in that day to fix the hose and make it right on the spot. Only charged for the hose and no labor. If that's not good customer service I don't know what is. Just bought a certified 2014 golf TDI to add to the stable. Asked on if they do full service on TDI's, and they do. This type of service from a independent shop is hard to find given the complexity of VW direct injection diesels to work on. Most shops will turn you away, but not this one. Instead of going to the local clown shop (aka Vernon stealership I bought the car from), I will have them do work on this car in the future. If you have a VW or Audi product this shop is worth checking out.

I take my car here even though it's not a vw. No sleazy mechanics, just honest and kind people. So…read morerefreshing!

I was traveling into Coventry Ct. (from Dutchess County NY) to purchase a motorcycle when my truck…read morebroke down several miles from my destination. I attempted to "limp" my truck to where I needed to go in the hopes that I can deal with it there and not on the roadside. That clearly wasn't happening as it felt as if my wheel was close to coming off. I was unable to safely steer my vehicle at this point so I decided I need to stop immediately. As luck would have it, I was about to stop and across the street was the only auto repair shop I seen during my several mile drive on the shoulder. I went inside and was greeted by a really nice secretary who I explained my problem to. During my cry for help, a man came from the back of the office and quickly offered to take a look at my truck while advising me that he couldn't get my truck fixed that day because they were already booked up for the day. I was willing to take whatever help offered to me so I obliged. This man who I later identified as the shop owner and that I must add was well dressed with slacks and a button up shirt, got on his hands and knees and attempted to identify the problem. He then lifted my truck up with a floor jack and determined the exact issue of a bad hub/bearing assembly. Again, he advised me that he couldn't help me any further and I would have to leave the truck overnight. That wasn't an option for me and I was only one mile from the motorcycle I traveled all this way to buy. I thanked him for his time and told him I'll try to figure something else out. He kindly offered to let me remain in his parking lot to do so. After some time of getting nowhere with my insurance company's roadside assistance and without coming up with any other solution, I went back into the office to ask the secretary if she could recommend another reputable shop who can help me right away. Like the first time I went in, this same man came from the back as I was asking and offered to take my truck in right away once he received the parts. I'm not sure if he heard my desperation or frustration but this man pushed other already scheduled repairs to the side and also with a short staff that day. I am a complete stranger and from out of town. To me this was the most selfless act and sincerely compassionate towards my dilemma. I'm not even local so this wasn't a way to gain my business which is rare these days. So in my truck went! Now I'm trying to figure out how to still make this trip worth it and purchase this bike I came out here for. I was able to arrange for the person who was selling the bike to come drop it off at the repair shop and do the deal there which was another favor to ask of someone. The bike was dropped off to me while my truck was still on the lift being repaired. I now needed to figure out how to get it onto my truck. The owner of the shop even after all he's offered and done for me at this point, still continued to help me. Once my truck was finished, he and one of his techs came out with a motorcycle ramp and helped me load the bike up. This shop happened to have a motorcycle ramp! What are the odds?? I cannot express the gratitude I have for this business owner Tom Dubois, his wife and staff. They turned a bad situation into such a pleasant experience. I couldn't recommend them enough and I wish their shop was local to me. The people of that area are lucky to have a shop like this. I am in no way happy about breaking down. However, I am certainly happy I ended up at Dubois Automotive. I've dealt with many businesses and this is actually my first review i've ever written. I felt it necessary to share this story and give my opinion of this experience. I think this level of service will be hard to top. Many thanks again to Tom and his crew! My truck feels great now and I'm loving the new bike.

Great service. Very professional. Fixed my problem right away at a reasonable price. Seems family…read moreoriented and truly concerned about doing a good job.

I've been going to this garage for many years. They are very honest and fair. I trust them with my…read morecar. They keep track of the condition of my brakes, tires, battery, etc. I've had trouble getting my tire pressure correct and stop by and it's done for me. Phil and Paul are the best! Great family run business

Ole miserable man charged me 220 dollars for my car being towed to his place for 10 hoursread more

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)

What a great experience! Absolutely wonderful experience. I was especially happy to see Chris, whom…read moreI had dealt with previously at another garage. He has always been a pleasure to work with and truly goes above and beyond for his customers. He took the time to buff out a few small scratches on my vehicle and didn't charge me a dime! It's that kind of kindness and customer service that really makes a difference. Honest, friendly people who genuinely care about their customers. I highly recommend this garage!

This place is awesome. We have been using Rose Brothers for years and they have never let us down…read more Very well trained and knowledgeable techs, always willing to help and guide you. My business and entire family trusts the Rose family to always keeping us safe and on the road. I trust no one else to service our vehicles. Thank you Dave Rose for always being there! Glenn Higney President/ CEO Allcom Communication, Inc

Extremely knowledgeable, practical automotive advice. Friendly service. Once, Roy even stayed after…read morehours to match my schedule.

Charged me $120 for an oil change. Went there a second time to resolve an issue caused by the…read morefirst time I took my car there and I was dumb enough to let the guy make an axle rod adjustment. My car has been shaking when I drive ever since. Dude's a scumbag, don't ever take your car there.

This guy is bad news. Expensive, incompetent repairs to the point of being dangerous. Bad,…read morenon-caring attitude.

We came on very short notice because our fuel cover would not open so we couldn't refuel our car…read more They were very accommodating and had no issue with us swinging by to get it looked at. Turns out an essential cable was broken and they got it ordered same day and showed us the temp solution until the part comes in. They helped us get back on the road faster than we could've hoped. Great service.

Marcel at Country Automotive is the best! I was visiting from out of town and had brake trouble…read more Marcel rearranged his schedule to accommodate me in a timely manner. He was fair and honest and my brakes are now perfect! I highly recommend Country Automotive. Thank you Marcel!!

Super nice guys. Very helpful and accommodating! I haven't used them re gently for car repairs…read morebecause my car is still under the extended warranty. Extremely nice people and most helpful. Thank you.

We use Dicks for shocks, brakes and tune-ups. Always friendly and accommodating…read more Highly recommended. They have worked on my son's Buick La Sabre and my VW Tiguan. Bringing my wifes GMC Terrain in for rear shocks next.