It's been several months since I've had any TLC on my eyebrows. My previous person disappeared in…read morelife and it's taken me a while to find someone who seems trustworthy. Based on everyone's review on Yelp, The Wax Room looked to be the place where to go. Fortunately, it's located 30 seconds away from my dentist office (find my review on Radiance Dental in Reading). I was a little confused on where exactly to go when you reach the Market Basket parking lot. There is a plaza with a Salon. This made me believe that it was a typical hair salon that had a few services. When you walk in through the doors, it's like a row of 50 storage units (for a lack of a better word, suite) but cuter and smells of intoxicatingly beautiful smells and the sound of 50 hairdryers WRRRRRRRRRR'ing all at once. I was a bit overwhelmed walking into the suites. The Wax Room was very easy to find. But, I didn't realize that The Wax Room was exactly that. -Just one room, as are the rest of the many other tiny boutique services. One of the many thoughts that was running through my head is how everyone can compete against each other. But, it all seems to work out well. Another thought was, "Do I knock? Do I just go in?". Eventually figured it out. Bryanna was who had waxed my eyebrows and had done a tremendous job. I almost couldn't recognize myself. Think of Mia Thermopolis from the Princess Diaries and the makeover, except a lot less royal. However, it was great to finally have two eyebrows again. Bryanna had taken her time to perfect her craft. I can't get over how wonderful it feels. She was gentle and thorough. I nearly had fallen asleep as it was just soothing to get pampered. The only teensie weensie part that wasn't so comforting are the ceiling lights that beam down on you. They're a bit bright, but I can surely understand that there needs to be light to perform the job. I'm not too upset about that. I wish there could be one of those micro cosmetic lights. But then again. It's a tiny room, where limited equipment could be only be stored. Nonetheless, I'm still giving the adorable Wax Room and service 5 stars. I also love the fact that they accept credit cards; tip on card, as well! So, no need to run to the bank. A definite return in future!

Ally was amazing! Super helpful with my teen's waxing, kind and gentle! I will definitely be back-…read morethe experience was quick and painless and the place is clean and relaxing.

I have had a few different services here. My first thing I ever had was a deluxe hydra facial with…read moreGrace. And let me tell you, if money were no object, I'd be here every 4 weeks like clockwork. For just a little extra than the basic hydra facial, you get a complimentary LED AND dermaolaning (which if you added these separately would be a lot more). So far I have had two with her and definitely plan on coming back. I have also had nail services with Ava, structure gel mani, Dazzle Dry manis and spa pedicures. She is absolutely fantastic, super easy to talk to, very detail oriented and when I was apprehensive to speak up about something (which I did and it totally wasn't a big deal) she reiterated to me that if I had questions about anything, not to be worried about saying something because she wants me to leave happy. And boy , do I leave happy! The owner is also very nice and super knowledgeable and in the future, I definitely want to look into possibly getting IPL photo facial for my rosacea. They also offer brow services, lash services and other kind of skin treatments. I plan on trying those also. I know this was long but I can't say enough good things about this place!

First off the salon and spa is beautiful and immaculate. My husband and I had both a manicure and…read morepedicure. Ava and Grace did a great job. They were friendly and professional. It's nice to be able to have a conversation with your manicurist if you choose or close your eyes and relax. I've been getting my nails done for years and honestly Bella Mano is the best in the North Shore. There spa treatments will leave you feeling relaxed and your skin will look amazing. You can't go wrong with any manicurist or aesthetician. They are all talented and knowledgeable.

Update: I have been attempting to talk to upper management since December 4th! They keep saying 1-3…read morebusiness days and yet they have failed to contact me. So girls don't waste your time or money here! Esp at this location because the manager doesn't give a shit and will just say "we're franchised so I don't know why they send those emails"

They are very accurate with time! I have been here twice and every time they maintained the time…read moreslot. Loved the service. Staffs are really nice and skilled.

First time getting waxed ever. The experience was pleasant and will definitely be returning…read more Kelly is very professional and very efficient. The casual conversation makes the experience enjoyable also. Arrived a little anxious since it was my first time, but I was quickly put at ease and will be looking forward to my next visit. The pain isn't all that bad!

Kelly is fantastic. I'm very picky about where I'd go for a brazillian wax, especially with…read moresensitive skin, but she had great reviews and I'm so glad I went! I've been here twice so far and been very pleased both times. She is great at talking throughout the service so it isn't uncomfortable at all. She is also incredibly quick while not feeling rushed. I'm always out within 30 minutes of arrival. The last time I went I was 9 months pregnant. She kindly explained that it would be more sensitive than usual and outlined her approach to ensure I was comfortable. When I needed a break from one area and to switch positions, she easily pivoted over to another area and helped me get comfortable. Bottom line: Kelly provides excellent, quality service with compassion and understanding.

Fantastic blowout. It lasted for days! These ladies always make me feel totally comfortable even as…read morea relatively geriatric client with lousy hair. :) I'm always amazed by what a big, lasting impact they make on my appearance (and general wellbeing!) thanks, girls.

Absolutely love Beauty Box, such a cute place and Crystal gives an amazing blow out! I can't wait…read moreto go back!

I love this salon! I had been two or three times and I was very happy with my results. Shortly…read moreafter I went to a salon closer to me, big mistake! I ended up at Born Pretty to have my nails fixed, which they were happy to do and did an amazing job too . I prefer "coffin shape" nails which many people struggle to achieve. They are perfection after my visit to Born pretty. I will never go anywhere else!

Love this place. Always friendly, very clean and inviting space. You can definitely zen out. It's…read morenot one of those huge salons that just want you in and out, they actually take care of you ans take their time and give you exactly what you want. Amazing value for the prices you pay. They atr extremely accommodating, especially with my chaotic work schedule. I HIGHLY RECOMMEND.

Carly is great and very knowledgeable on skin care. Her advice on skin care, what would work best…read morefor my needs is highly appreciated. I enjoyed my session with her.

I haven't been able to venture out to this spa yet, but I do know Joy and she's amazing .she is one…read moreof the best aestheticians / colleague's I've worked with in the past. She's very kind and knowledgeable and takes her time trying to understand your skin.

love the aura in the salon multiple services (wax ect) available and all organic products. the…read moreowner tempt really cares about her customers and takes time with every style thank you velvet salon

I went in with my hair looking like a gray mess mind you I'm only 33 but Ms.Tasha oh she de did her…read morething. I walked out feeling 17 again that wash was EVERYTHING I NEEDED my color touch up gave me my crown back. I felt like royalty at the door till day.

Friendly and welcoming atmosphere and employees. Exceptional service. Definitely returning!read more

Woman at the front continued to answer calls as my son and I stood right in front of her .. didn't…read moreask what I needed just looked at me, I asked for gel builder and she said they didn't do that so I asked for a menu of their services offered.. she told me it was online and answered another call. I then said I would just get a regular gel manicure and assumed I had acrylics on which I didn't then went on to say they couldn't remove my gel builder either. Just very uncomfortable felt like I was not wanted there since the moment I walked in.

My daughter and I went here today for facials. She got a teen facial that immediately calmed down…read moreher acne. Said the seaweed wrap was amazing. I also got a facial which was very relaxing and my skin feels great. Patty did an amazing job. Def recommend!

I've been to Pamper Me Skin twice to see Patty and have had an amazing experience. She's an…read moreexperienced professional who knows her stuff and is exceptionally good at what she does. The place is spotless and very clean. I highly recommend them.