Stayed here while I was in town for a conference, and I must say this place is not anything to rave about. I had people tell me they've stayed here in the past and that they've upgraded/renovated the place since then, but to me it seemed like it needed an upgrade. The room was just fine, it was on the smaller side but still had enough room to fit a couch and table, so not too tiny. I will say the bathroom is pretty small, and there's only one tiny light in the bathroom so it's kind of dark in there. The staff is very nice and sweet and there's decent parking. I guess you could say I'm a little boujee when it comes to my hotels so this wasn't my favorite place but it did the job. It wasn't terrible just wasn't my favorite. They do have a restaurant and bar on site as well as a little convenience store and a pool/gym, but I didn't use any of these amenities. read more

Our top view room was great, we enjoyed the peace and of course the fitness room for my husband and the pool for me. We didn't try their breakfast, we wanted to have more choices and variety. Our overall experience was nice, staff was super friendly and helpful. read more

See all

We made a trip to Naples with no plans and no hotel reservation because my husband decided he wanted to visit Corkscrew Swamp Sanctuary. On the drive across Alligator Alley, we made a last minute hotel reservation. Turns out, this Courtyard location is excellent. The staff were very friendly, the room was impressively clean (even that shower) and the rooms were nice. I can't hold it against the hotel for the room being ICE COLD because that was my husband. The location worked out nice too. The girl at the front desk even suggested a couple restaurants that turned out to be highlights (one of them I already knew about and love it and the other was so amazing). f read more

Hot tub didn't work. Manager said he didn't know when it would be fixed. He said he'd put 15,000 Marriott points on my account to correct the situation, but the points never showed up in my account. Disappointing. Update: after leaving this review and filling out the post-stay survey, 10,000 points have been placed on my account. Update 2: I received an email apologizing for the hot tub and "poor communication". I responded requesting the missing 5,000 points. No response. In future I will stick to Hilton. read more

High fives to the staff here. Super friendly and accommodating. Special shout-out to Georgette. The property is close to my work in the area and lots of great food spots within a 5-minute drive. read more

Rooms and overall hotel is very clean and comfortable. Only downside is the bathrooms could use a updating. Pool and lounge area was also very clean and accommodating to guests. We didn't get to check out bar / restaurant area but looks delightful. read more

Courtyard Naples - Hotels Near Me - Naples, Florida

Clean room, comfortable, has a parking lot. A day after I got back, I had three (bed bug) bites. I really want to like this Courtyard and did not see bug on the bed. Edit: I found two more red itchy spots on my arms later today (the day after check-out). This was the only hotel stay I had. I was in Room 424. read more

Courtyard Naples - "Breakfast, lunch, and dinner" bites - Hotels Near Me - Naples, Florida

Average hotel. Checking online was easy but no option for member upgrades. The pool was closed which was disappointing. The mini fridge and microwave were convenient to have. Also a single serve coffee machine though the coffee was unimpressive. The room was fine. Just when you find stray hairs in the bathroom and a curly hair that obviously isn't yours on your pillow, just makes you feel like the room isn't really that clean. The bed was extra squeaky, needed some TLC or to be retired. The towels were pretty thin but clean. The bedsheets seemed clean but I did get a few bug bites. All in all, average place with an average price. read more

Courtyard Naples - Can't swim - Hotels Near Me - Naples, Florida

Georgette at the front desk was exceptionally helpful providing incredibly customer focused service. We did have to switch rooms and this went very smoothly. Overall the property is OK. Renovations still underway in early March. We had a renovated room and I would say this is a light cosmetic renovation. Example, balcony sliding doors are still older and clunky. These rooms have the standard room air conditioner that can be loud, great if you like white noise. Also the balconies on many room are just tiny 2 foot wide balconies. Likely not worth that price bump unless you are on the pool side. Other wise you are looking at the parking lot. Great location if you are looking to explore the area. Very close to many beaches. Not a resort, it's a courtyard. read more

Nice location, reasonable price for the area and clean. Cons: the refrigerator didn't work and don't wast money on a room with a balcony - our balcony was directly above the dumpster with a view of the parking lot. read more

I know it's Naples but $525 per night? A scenic view of the beach would be more enjoyable than the view of Tamiami Trail. No free breakfast, maid service every other day. The room is nice. The Hampton Inn practically next door might be less expensive read more

This is my go to hotel whenever I stay in Naples. I had stayed here at least 5 times in 2022. The rooms are spacious, beds are comfortable and customer service is on point! It's located withing walking distance to Downtown Naples and the Naples Pier. Plus Bill is the type of GM that cares about his guests as a person rather than a number. I would recommend for you to give it a try as well! read more

Stayed here last month for a few days and this is a very average hotel. At check-in, we were greeted by a very friendly employee at the front desk who upgraded us to a pool view. After seeing the pool, I don't know if I would call it an upgrade as the pool and spa area needs a makeover. Our room had an AC unit that was way too loud and we ended up changing rooms the following day. The rooms were renovated, but the bathrooms still felt and looked pretty old. There are multiple places to eat near the hotel as well as a mall nearby and the beach is a short drive across the road. read more

My recent stay at the Courtyard by Marriott was great! The staff are all very friendly and the most accommodating. The rooms are clean and comfortable--with super cold AC to help escape the summer heat! The location is very convenient to get almost anywhere in Naples. read more

Arrived very early in the morning and was greeted, given a key, but not really "welcomed". The next day utilized the coffee shop, fabulous staff there, welcoming, happy, engaging. Upon return to room noticed gnat/bugs, called down and they moved me immediately. Next morning asked the front desk gentleman to add my rewards point, same guy from arrival day...no engagement and told me he wasn't able...breakfast was great again, wonderful staff (both female). Last day asked front desk gentleman for receipt. He told me it went to my email, I assured him it had not. He said he would send again. Still, nothing. He said, well then email must be wrong. No offer to print. When I asked, he was clearly put out. Good hotel, great cafe....one awful guy at the front desk likely a 4 or 4.5 without him. read more

My friend was relocating to Naples and I came to stay with her for a few days to get her settled. We had initially booked a room with a balcony but due to a pipe bursting and the balcony side of the hotel having to be completely renovated, we were downgraded to a room without a balcony which was not a problem since management was aware of the problem and was making the appropriate financial adjustment. The hotel itself was very nice, low key with social distancing being maintained. The room was not being serviced daily but when you wanted towels or your linens changed, you would let the front desk know. The staff was most helpful and accommodating and extremely polite. Although they do have breakfast, it is for a limited amount of time in the morning and although Starbucks coffee is served, not all of the varieties [i.e. pumpkin spice latte] are available. There is no other restaurant on the premises but there are restaurants within walking distance of a short drive should you want something to eat. The room itself was nice but the bathrooms do not have any place to put things. In our bathroom there was a shower and a tub, but the only place to put your clothes or things you needed for daily hygiene would be the top of the toilet tank or the toilet seat or the floor. This was inconvenient. A shelf would have been helpful. The room contains a refrigerator, a microwave and a coffee pot with coffee and tea service. The room served its purpose for the time we were there. One very convenient feature was in addition to an exercise room and a nice pool and hot tub, they have a washer dryer in lobby. You can buy soap from the front desk for $2.00 and to wash or dry is $1.50 a load. This really saved us. I would recommend and return. read more

Nice staff- a courtyard through and through. Room and look are a bit dated not having the new courtyard look. Rooms were a bit damp and musty. Pool area were nice enough to use :) Engineering staff helped me with a troublesome suitcase lock - very helpful team there! read more

I have been coming to Naples for years! I was very surprised to stay at the Courtyard first time. Jean at the front desk was over the top customer service. I was so impressed I gave him a hug. Room clean, modern, pool small but works. Starbucks downstairs was great! read more

The area is great and the people that work here are really great. Awesome service always keeps me coming back. The pool is nice and very underused. Been here twice and I'll keep coming back. read more

Three stars due to service, not due to the condition of the hotel. The condition was wonderful- updated fitness center, good size pool / hot tub, new carpet in the hallways, updated room with no carpet. We bought our hotel stay online on Expedia. We show up to the hotel maybe 10 min later and see their is a man in line ahead of us- no problem. We then check in to be told our king size bedroom was given to that man and due to corona the rooms are all backed up... thankfully we did get a room but it wasn't what we paid for. We got two queens and if I'm not wrong the king size is always more expensive than a two queen size room. Very disappointed in the front desk woman's response to me. I came in after this was all explained to my boyfriend just for the lady to be very defensive and rude when I said, wait what's going on? Apparently she may have been the manager as well from what I could tell. read more

Very disappointing. Stayed here with my two sisters for a weekend getaway and we were continually dissatisfied. I've never stayed at a hotel that sends housekeeping around at 8am on a Sunday morning, which woke all three of us up. We then put the privacy sign up but they came back ten minutes later and slammed on the door again anyway! We couldn't believe it. The gym was unkept and messy... Trash all over the room, no cups by the water cooler, looked like it hasn't been vacuumed in days, no paper towels to clean the machines after using them. It just felt completely ignored. Platinum members are normally entitled to free breakfast at Courtyard properties. Evidently this property doesn't participate? No breakfast for us! Room was okay except that the bathroom was not well lit (I guess the bulb was almost dead) and the shower smelled like urine. Gross. I normally like Courtyard properties. Just steer clear of this one! read more

I travel 40 weeks out od the year and I am platinum elite with marriot.. figure out the math I stay at marriots consistently 160 days a year avg.  This has been one of my favorite courtyards. I have been here 8 weeks over the past 3 1/2 months. The staff here is one of the best I have encountered through out my travels. Always willing to upgrade to a suite. And never missed a wake up call. From the girls at the starbucks counter, maids, maintenance, management, and my favorite girl (my mind went bkank and I forget her name but she is from Michigan) that checks me in all are top notch and other hotels should learn from there work ethics. This is the best place to stay in the naples area for business travelers. . Its not on the beach but the courtyard and pool area is relaxing and usually never no kids causing havoc. Relax and drink a beer at the pool. This is my goto spot when working in naples.. read more

They will not honor the prices posted on the Internet. Their manager refused to give me the posted Internet price because it was their last room available. I can't believe Marriott allows them to do this. Do your self a favor and stay next door at the Hampton for $50 less. read more

This is a horrible hotel. The rooms are uncomfortable and the Employees / managers are incredibly rude. Do not stay here.

Good service cleaning wise and helpful. No continental breakfast and the Bistro was very good, although, it was quite pricey for not that big of portions, but overall, I enjoyed my stay. read more

Management, this review is for you. I just had the worst experience at a Courtyard Bistro ever. I'm a Lifetime Platinum member so as you know that means I travel a lot and am very loyal to the Marriott brand but will not be staying here again. It took the attendant 8 minutes to greet my business partner and I which is unacceptable because there were only two other guest in the Bistro. After taking our food order, a BBQ Chicken Flatbread and Chicken Quesadilla she went to check on her other 2 guest. One of those guest ordered a special drink she had never made before, I know this because I was sitting at the bar watching her make the drink and advised her on how to do the salt rim since she was provided with the proper equipment to make the drink. She also shared with us she was new. While making the drink she apologized for taking so long then giggled which I didn't appreciate but I think it was out of nervousness. 35 minutes later she gives us our food and it was awful. My flatbread was under cooked to where the bread was doughy, chewy and because of the box she packed it in it was soggy. Management, you need to do a better job training, she should have never been left to work the bar alone at her early stage of employment. Separate of my Bistro experience cable here is sub par at best. read more

See all

Had a great stay while vacationing in Naples. I usually like to stay at a B&B while on vacation but decided to take a chance on a brand. And I'm glad I did!! I love the color and new decor! Very bright and not what I expected from a corporate hotel. The internet worked well and the pool was quite. I will be sure to stay next time I'm in the area since it was in such a great location from the beach. read more

Stay here on business trips usually. Easy to check in, convenient to all sorts of restaurants and stores on the Tamiami Trail. Priced right, clean rooms, comfortable, easy to access. A good businessman's hotel. read more

Stayed there again! Guess what! Microwave in the room! Inside a furniture and very uncomfortable to get to it but at least I had it!.....Bistro is still very expensive and food still no good. I think they should have free bkfst. Hotel is no cheap. But overall is still a good hotel and the rooms were updated. Yes. I will stay there again! read more

We had a very pleasant experience at this Courtyard. The rooms are newly remodeled and updated the hotel is very clean and the staff is very friendly. I would like to mention Matt from the front desk by name and thank him for his hospitality and superb customer service during our stay. We will definitely stay here again! read more

I must give a shout out to this fantastic staff at the Courtyard by Marriott in Naples. Especially want to say THANK YOU for the fantastic hospitality by Georgette and Anthony (a true gentleman!) who made our stay just incredible. So thankful and I cannot wait to return! read more

Nice location and not overly priced for the amenities it provides. Weavtually got lucky the days we went in that we had the pool to ourselves! read more

I highly recommend this hotel! The location is great! The rooms are spacious, clean and very comfortable! You can even access your Netflix account form the TV, which for me is a big plus when traveling. The staff is incredibly kind, helpful and knowledgeable. Matthew specifically was very accommodating and his level of service exceeded all expectations. I will always be staying here at the Courtyard Marriott when I travel to Naples! read more

This is a really convenient courtyard on Tamiami Trail, but it is in desperate need of a rooms redo. the outside and the lobby look standard for a Marriott Courtyard, but the bedrooms look like shore motel rooms from the fifties, complete with outlandish tropical print comforters. but the rates are great so if you need a place to stay in Naples within walking distance of plenty of restaurants, the Courtyard is a good choice. read more

Pros Location right off of Tamiami Trail - close drive to beaches etc Room was very clean and comfortable. Bed was wonderful Parking was ample and convenient Sparkling clean pool and hot tub Free newspapers Cons: No cozy area to eat - just a business type lobby area Pool seating was limited with balconies looming over you as you try to relax I would stay again read more

As platinum members my husband and I stayed here for free and really enjoyed it. It was our weekend getaway for the 4th of July with our baby girl. We got free buffect breakfast which I had to say was pretty good. The waffle maker was great and very tasty. The pool area was okay the hot tub was warm but not hot which this time around was okay since we had the baby and it was a good temperature for her read more

Nice hotel, staff is friendly, beds are hard as rocks. Rooms are nice and updated with a modern design. Sign in with your Netflix account etc read more

I have stayed here many times, this is a miserable visit, Internet tv has been broken three days, fire alarm in middle of night, night clerk arrogant and non supportive, last time! read more

We have stayed at over 500 Marriott properties and this was by far our best experience. Dasha at the front desk provided the best check-in experience we have ever had, from the ease of process to making sure we had the best room available when we needed it to providing us with advice as to local eateries. The room itself was actually a suite, impeccably clean, spacious and well appointed. Dasha was warm, receptive and professional and made us feel right at home. Thank you Dasha. read more

The hotel staff is amazing. Vanessa at the front desk is extremely helpful and has a wonderful attitude (as does the rest of the front desk staff). The people that run the cafe/bar/restaurant are also very friendly. The morning cafe staff (Georgette) is very friendly and the food is very tasty (thanks to the Ben the cook). Overall the hotel is very nice and the rooms are clean. The only con I have with this hotel is the size of the gym. Its very small and not all of the machines work, but its enough to get some work done. I've stayed at this hotel for a few weeks and plan to return for the next few months while I'm on business in Naples. read more