I thought this service was not worth the money - some superficial areas were cleaned but I am…read morefinding how the job was not througough - also they followed up with some follow up that didn't make economic sense and include led 190 of labor for 5 minutes of work - this service is a waste of money - don't use

Our barbecue had not been professionally cleaned in the 15 years we owned it. It had 15 years of…read morebuilt-up grime and grease, and even a few critters (mice) living in it. I hired Bar-Be-Clean to resuscitate our barbecue. By the time Nick finished the job, our barbecue looked brand new! I could not believe the transformation! Nick arrived on time and did an incredible job! He was a pleasure to work with as well. In addition, he suggested parts that needed replacement and offered to order the parts and come back with them. He sanded and cleaned every inch of the barbecue. It does not look like the same appliance! What a difference! I would highly recommend this company and we will definitely be using them again in the future!

Like many others have mentioned, I would advise not to do business with this Company. Here is my…read morestory. I called this morning at 9:30 AM and left a message that I was interested in a gas fireplace insert. Since I did not hear back for a couple of hours (which itself was a bad sign), I decided to visit the showroom. My mistake. When I arrived, the door was locked so I rang the doorbell which looked to have an intercom and a buzzer which would allow the door to be unlocked from inside or have someone say they were coming to let me in. I waited for a couple of minutes but I did not get a response. I rang again and again didn't get a response. I tried to open the door thinking the buzzer might be broken but that the door might have been unlocked. I looked at the signs and confirmed that the showroom was supposed to be open. At this point, I was thinking that I drove 20 minutes to the showroom only to find it was closed. After waiting for another couple of minutes, I tried ringing a third time. I thought I might have heard the intercom or the buzzer so I tried to open the door. All of a sudden, the door flew open and I was confronted by what can only be described as a deranged man with a face contorted by anger. He got up in my face yelling at me to "stop shaking my door." Before I could even get out a single word explaining to him that I had been waiting for 5 minutes and was a customer just trying to visit his showroom, he screamed at me to "get the f/k outta here." I actually thought he might get violent. The entire episode lasted for less than a minute. He actually did me a favor by yelling me at to leave. If you are reading this, you too should listen to him and never enter the store. After reading some of the online reviews, I'm assuming this person is Victor, who has been variously described as unreasonable, obnoxious, condescending and rude. I can only add that the person that confronted me was an angry, miserable person with psychological issues. I can't imagine the headaches someone would have if they did purchase anything from this Company and had to deal with this person.

I recently decided to have a gas log effect fireplace installed in my living room…read more I was recommended by a friend to contact Victor at Westchester Fireplace to visit my home and suggest the types of product available. I chose a multi tier adjustable gas flame product with remote control, and the price quoted for the entire unit and installation was extremely competitive. The installation was completed speedily and efficiently by an experienced professional and I am very satisfied with my purchase.

Priced out the fireplace extraordinaire 864 by me in Bellmore. The wait was 12 weeks for…read moreinstallation and there was a significant up charge for an elbow in the venting. Called NYC Fireplaces and spoke to Stephanie who was extremely polite, knowledgeable and helpful. The unit was $2000 less than it would have been from the Bellmore store. NYC fireplaces installed the unit in a week and a half and the install came out perfectly. Raphi meticulously cut the siding for the vent cap and the install came out perfectly. Would highly recommended the team at this store.

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!

Recently purchased both a dishwasher and microwave. Everything thing went as smooth as could be…read more The prices were fair, and delivery and installation were handled efficiently and effectively. Dealing directly with the owner was a major plus. I guess that's why it's called "My Family". Almost like having family in the business. I highly recommend this relatively new place for your appliance needs.

My Family Appliance was able to get AC units that none of the big box stores were able to get and…read moredid so under a time crunch working overtime to make that happen. Would highly recommend even if you pay a little more. It is well worth any additional cost .

Of course in the middle of a global health crisis my washer (which was original to my home) decides…read moreto break down in the most spectacular of ways (the whole thing came apart while doing a load of laundry) After calling around, I got a referral to Joe D's and I was not disappointed. Adam was so helpful with the measurements and was able to recommended models that can be stacked to create more space AND be energy efficient. He also let me know about all the different rebates I could potentially qualify for. I ordered a washer/dryer set on a Wednesday, and they came in first thing Friday morning. They were super fast with installation and very polite. They were all masked and gloved up, and they took my washing machine away. Joe D's is comparable, if not cheaper than the big box stores AND you get amazing customer service that you would NEVER get at a big box store. Thank the Lord for Adam and Joe D's Appliances or else I'd be hand washing all my clothes right now.

Sales person was great to deal with but delivery was awful. Two items were not in the warehouse…read moredespite ordering 8 weeks before needed and being told they would get everything in and hold it ready for delivery (not the case). I had to reschedule the delivery and had to buy one item from another supplier since they could not get it. At delivery one of my appliances got put on the wrong truck and now I have to wait to get it. They made the mistake but did not go out of their way to fix it. Very poor customer service - which earned them this review. I saved a few bucks, yes. Definitely a case of over promise and under deliver.

Always friendly, always have what I need, often less expensive than big box stores…read more Love shopping local!

Foley's had BETTER PRICE than the Supermarket!…read more I decided to buy a Fix-A-Flat tire repair product for my son (who had a flat the week before) I went to my local supermarket, found Fix-A-Flat priced at $14, but figured Foley's might have it...and I like to patronize local businesses when possible. Turned out it was $12, two dollars cheaper, at Foley's, but I realized something else: Auto care, tools, and garden supplies are bread-and-butter to a hardware store, while they're just convenience items for a supermarket: stores like Foley's have to be well-stocked, and have knowledgeable staff who can answer questions. So now I will make Foley's my first choice for tools, because they know them best. But don't worry, supermarkets in Larchmont and Mamaroneck: If Foley's starts selling carrots and cauliflowers, I'll still buy them from you.

This location has been reliable for decades. I depend on them for custom paint, fabric dye,…read morecleaning products, gutter downspout extensions, hoses, Dremel parts, old stock hardware/fasteners, and other obscure items necessary for repairing older local homes. Front of store usually houses rotating seasonal items. They have a wide variety of kitchen/storage and other less hardware centric consumer items. Oscar and the painting section crew are great with custom colors and color matching. Being able to pick up a quart of a custom color has been very helpful for me over the years. Steve and the other hardware/store crew are always good at answering my random questions, leading me in the right direction. The checkout staff always changes, but employees are consistently nice.

The service was exceptional. Favorite copper tea kettle and salt box were repaired for hardware…read morecosting pennies, and an ancient egg poacher with unusable lid brought pack to life with a pretty white porcelain pot topper, for under $3.00. Friendly, skilled, and knowledgeable. Thank you!

I want to say I had my pellet stove cleaned last week from fire glow, John. My stove is eleven…read moreyears old purchased from Fire-glow. When John finished my cleaning maintenance the stove runs like brand new. His is very professional and highly recommended. Thank you John, Kevin M

We've had our insert for a couple years, I wanted to use it for a while before leaving a review. We…read moredo like our.stove, but I would recommend shopping with a different company. We used them for installation and that was fine. the issues we had were the unit they sold us was too small for the opening so we noticed a gap after it was installed. It's on me that I didn't double-check the measurements but its also why I bought from someone who specialties in this. Then, when I called them about a fix, their first option was to charge me for a piece to cover the gap. Final issue post-install is the window developed small crack. I called them for warranty service and their response was again to offer options where I have to pay. They eventually agreed to call the manufacturer for eh warranty but it was like pulling teeth. I followed up after a couple weeks and again got an unenthusiastic response and no information. That was about 6 months ago and I've given up on them.

Great local shop…read more From gifts and grills, to nuts and bolts, this store has everything you need. The people are extremely friendly, and although the aisles are a little tight, you can't go wrong by shopping here! Get there early and often!

I went to Oakland hardware . I was getting advice from and employee about purchasing a new lawn…read moremower. He was very helpful. As we were talking, this younger girl (woman) who was either a manager or owner and very rudely walked over and said " I need my employee" and took him somewhere else in the store. There was no other conversation or apology. Due to this very rude person and terrible customer service, I will not return to that store. There are better options.

Been going to Park Ridge Appliance for years..Nelson gets it right the first time around..I like…read morethat.. I don't like returning to repair shops two or three times for the same repair.

I have been coming to Park Ridge Appliance for many years. Nelson is amazing and is the most…read moreknowledgeable person ever. He is not only professional, experienced, honest, and a wonderful person to work with. I have recommended him to all my friends. Hope that he stays in business forever.