Everyone was so friendly and welcoming and the prices were about that of most pet stores but the…read moreexperience was of a mom and pop shop more then a large store

I've been taking my dog Cookie to get nails on a regular basis for over a year, but today is the…read morelast day that I go there. For the umpteenth tome I've had to fill out the same paperwork and asked if she had her vacancies. Mind you she goes on a regular basis, like don't you guys keep records? I've been to several groomers in the area and never had to do this at every appointment. Cookie was chewing at her leash the last time she was there she chewed through her leather leash, she never does this when she goes to Dr. Santo's. This is very telling that something is not right with their groomers, because she's never behaved this way at the others. I would not take your fur babies there. They definitely need serious improvement there, before a pet is hurt.

Very helpful and accommodating staff! I was on a scavenger…read morehunt last weekend and I needed to catch a fish. I went to Petco and asked if I could buy a goldfish and explained that I needed to "catch" it myself and asked if I could scoop it out of the tank. I told them I would pay for the fish and then give it right back so they could put it back in the tank. The manager who helped me was very willing to let me do that and video it as well. They didn't charge me anything and set up a separate container with water so I could catch the fish and put it right back in the water in the other container. Very, very nice people who didn't need to help me but did so very graciously!

I couldn't wait to get home and warn customers about their grooming services. How do you know…read moreunless others share their experiences with a specific store and groomer? Ours was Makaylah (also mentioned as sub-par in other reviews here). Special shoutout to the smarmy manager who, previous to our conversation, I heard mocking a man who just had to return something because his cat died, and the "manager" was laughing about it with fellow employees. Real class, dude. The basic gist is we paid for our large breed dog grooming, and when they brought him out, we immediately noticed they hadn't trimmed his ears and knots were hanging off (hack-job?) Then I looked inside, and they hadn't even cleaned his ears (which they had proudly checked off on his discharge papers). His back end also looked uneven, like they hadn't finished brushing him when they tried to trim him? His feet were neatly done. We showed the gal who brought him out, and she seemed to agree, but offered no apology and said we'd have to wait another 35 minutes for someone to come back from lunch (though it would've taken her 5 minutes, tops, right then). Fast forward post-lunch, and rather than apologizing, she tried to gaslight us by saying, "well, you didn't ask for us to do his ears," and I'm like, "you literally checked it off as done." More shenanigans, and the smarmy manager who'd been watching us waiting approached during lunch and also tried to mansplain dog grooming to us. "Well, you have to tell us what you want done," and I'm thinking, do I have to tell McDonald's how to make a hamburger?! You all do grooming as a business, and there should be a standard of training that people go through before working on animals and a set list of things they do. We weren't even asking for a refund or trying to remove the tip. But a "my bad" would've gone a long way. And a "let me fix my mistake real quick" would've gone further. But no accountability and a crappy manager who wouldn't leave it alone and walk away when we were done talking about it means we will NEVER go back or give this company any money. So, now you've been warned. If you choose to go there, be sure to have a full checklist including "wash dog with shampoo" and "brush all 4 of his legs" and then go over the list with a red Sharpie before you pay.

I was looking at dog treats and Ryan asked me if I needed help. He answered my questions and went…read moreabout his job duties and came back over to me to see if I needed more help. He was such a huge help to me in deciding what to get for my dog. This store has so much to pick from and their staff is wonderful. The cashier is great as well Always has a smile and very friendly. Thank you Ryan. You are the best!

everytime i come into carters i always get the best welcome especially today my cats have been a…read morelittle iffy about their food, and I came in asking for suggestions and the employee named Ethan and Lime were very helpful with food suggestions with my cats sensitive stomach. They even gave recommendations on how to ease my cats into new foods. I always appreciate very good customer service from this location! 10/10 recommended!

My go-to stop before picking up my pups from the groomer next door, consider it my peace offering…read moretreat run! Parking is never an issue but there are a TON of signs stating to not leave your belongings in the car if so, you're taking a risk. I've never had an issues but I usually am just in and out (not the burger but you know) They have a good selection when it comes to pet supplies. We've been in for both our pups and our fish. They have a variety of fish in the back - (fresh and salt water) along with all the tank supplies. Take a look at their NFS tank - it's always filled with cool fish. They have an awesome selection of dog treats/food. The dog food is located in a separate section of the store - hard right when you enter & through another doorway. What keeps me coming back is the staff. On one visit, a cashier let me know a brand I'd been buying had gone downhill in quality and handed me samples of her top picks. That kind of honest, helpful advice is hard to find. The checkout area also tends to have timely impulse buys (hello, 4th of July calming chews) that actually come in handy. Great neighborhood pet shop with knowledgeable staff. Highly recommend!

So, I have been coming here for a few years now and it hadn't dawned on me to post a review until I…read morevisited yesterday for some pet supplies. Rachael and David, who I believe may be the owners, or at the very least managers (along with their staff), are always friendly, inviting and extremely knowledgeable about animals and what food, or toys may be best for your pet based on your circumstances. They are always inviting and willing to help. I have also found that the pet food products they carry are typically healthier for your pet, more so than you may find at the big chains and box stores. The quality and price points of the pet food are fair and they often times have promotions and discounts. Many of the promotions are buy 12 and get your next one free (ie; bag or case of food etc.). Also, on weekends they have vaccination clinics and sometimes adoption events. They even have a dog wash inside. Check with the store to find out when and how often the Vaccine clinics, pet adoptions and dog wash is available. This place is located in Modesto, in a shopping center that looks like an old western town (corner of Tully and Standiford). Bottom line, I am glad to have found a personable store for all my pets' needs and to be able to help support a local small business.

We love the store. We have monthly deliveries, the cans of food are generally dented. Many times…read morethe cans are open and moldy. At over $5 a can...it's expensive.

Was wanting to buy a fish tank, first the entire section where the tanks were was completely full…read moreof carts with products, 5 carts to be exact, blocking the whole section. Once at the register the lady at the check out asked if I wanted a water conditioner, I stated no thank you, she pushed the product, I continued to decline. I stated that I used purified water for my tanks and a conditioner was not necessary. Worker walked to the office came back and stated because I wouldn't purchase their water conditioner they wouldn't sell me fish. I stated it was fine and she again pushed the product. I left without purchasing anything. I also did attempt to contact corporate to ask about store policies and they were no help either. Overall it was a very unfortunate experience for me and my daughter.

Great little independent pet store. They have a wide variety of pet food and if they don't have…read morewhat you want on hand, they will order it. The staff is very friendly, I have taken my English springer spaniel in with me and the staff all give her some attention. They have a rewards program for buying the food.

I enjoy using their self-serve pet wash. At home, bathing my 20-pound dog can be a challenge. I…read morehave to bend down, which puts a strain on my back and legs. Their water pressure is excellent, and the blow dryer is top-notch. The shampoo selection is also great. However, I think $15 is a bit steep.

Bought chickens here. My husband and the older man got along okay. Knowable. We have bought…read morechickens 2 times and happy with them.

Very hard workers very friendly and the prices are very competitive John Keith and the staff are…read morebeautiful people

As I was driving home, my dog needed a little SNACK. (My dog isn't pictured, lol but she is a…read morePitbull Terrier Mix). She has elbow dysplasia and hip dysplasia, so I've done a lot of research with what kind of food she needs and so forth. The owner of this store was extremely informative and the cashier was super helpful as well. I believe this location was shutting down, but they have another location as well!! They had TONS of different cool birds, animals, and pet food galore. The kitty cat was a customer's new kitten, I just got lucky enough to hold the cute little siamese. I would 100% go back to check out the other Armstrong's Pet World store.

I love this store! Staff is helpful and knowledgeable. I walked in looking to buy a snake with no…read moreknowledge of taking care of one or owning one. I purchased my pet snake here and he is healthy and very well behaved. I love that they offer live food at a cheap price. Please support them! Support your local businesses. They car about the animals and love to help!

Our family has known the Armstrong family for generations. They recently moved the pet store back…read moreto their previous location and WOW what a pleasant shopping experience. I enjoy their knowledge of what foods are best for my dog and cats. Thanks Armstrongs (and Will also) Visited today with questions about what kind of food were the last few purchases of dog food. Alex checked. Ok. Told him my dog was experiencing a lot of itching lately. We discussed all options and then he asked if I fed her "people" food and I had to admit a few times. A piece of my peanut butter and jelly toast. Oops. We Agreed that might be the trouble. I bought my regular dog food. Also some peanut butter tasting snacks. I know in my heart that is the problem. I'll stop those snacks and replace with the new ones. Which, by the way, I tested the minute I got home. My dog loved them.

I am very pleased and happy that I have been able to use our local pet store to purchase our frozen…read moredog food. I called and asked if they would be able to get this certain food at a certain price I have been getting it out of the area and they said they would! How is that for great customer service! one who wants to keep my money local. However I am also not wanting to break my wallet. Kudos to Armstrong's Pet World!!!