The "manager" is a real piece of work. Berating employees in front of customers is a very poor…read moreexample of supervisory skills...it is more of a confirmation that she has no clue how to run a business and also explains why so many of my favorite employees are no longer working here. The owner of the business should be more concerned about how employees are being treated than giving a job to a relative who is clearly not good at it.

Very kind and helpful staff with great price. He packs a small big of hay for our bunny to try out…read more Definitely will be return.

If you are sick of big box stores and want to support local business, this is your go-to. They…read morehave a huge variety of products and decent prices. Family owned in the beautiful small town of Buckley. Highly recommend.

Great store, great employees always willing to help!!! When we lived close we would go there all…read morethe time.

My husband and I purchased,in April of this year, 6 chicks that were suppose to be all hens…read more Shortly there after the purchase, one of th chick's died, presumably because of dirty butt, and two of the remaining chicks proved to be roosters. As this was our first experience in the raising of chickens from chicks, we trusted the experienced staff to pick six females from the Plymouth chicken stock they had on hand. In Seattle, it is illegal to have a rooster, much less two of them, and understandably why, as their crowing at 3 am, 6am, 12pm, 3pm, 6pm and sometimes, 9pm, both of them at the same time if not one right after the other. It has become intolerable. I paid for six hens and I would like to trade anybody who wants a rooster(s) for a hen, our roosters are well fed and well developed, and horny. But more importantly, I would like this business to make right their mistake. I have called and left my number

TL/DR: If you buy any meaningful quantity of hay here, weigh your bales if you can't tell on your…read moreown. Review: So disappointed! I've purchased odds and ends here for my horse for a couple years and was looking forward to switching my annual hay delivery to them (4 tons). I used the "request a quote" on their web page. No response. After waiting a few days I called for price and was told they have 2022 timothy for $29/bale. When I showed up I was informed it was 2 string not 3 string, but don't worry because the bales are 90 lbs and I would get 20 in a ton. (20 x 90 = 1800, not 2000, but I digress). I bought four bales to see if my mare likes it. Success! But immediately upon unloading them I knew they weren't 90 lbs. I normally buy 3 tie so I know exactly what that weight feels like. These I could pick up with very little effort. I cracked out my scale and weighed all four bales. Spot-on 75lbs every single one of them which is pretty standard for a 2 string bale. Hmm...75lbs x 20 bales = 1500 lbs. That's 3/4 ton for $580. For a full ton I'd need 26 bales which = $750. I sent a nicey-nice email via their web submit form thinking that there was some kind of miscommunication or honest mistake - also that it would be easier for someone to respond in their own time than be bothered with the phone. No response. In the meantime, my mare has eaten an entire bale in 3.5 days. 90 pounds...are you kidding me? The horse doesn't lie and neither does the scale. Two days later I called to have a nicey-nice chat to clarify the numbers before I ordered four ton (assuming there was some kind of misunderstanding). Dan got REALLY defensive REALLY fast. He said the 20 bales x 90lbs = 1800 lbs pounds which is basically the same thing as a ton. He said it's 1800 lbs because I get a $1/bale discount for the ton price. Gosh, that's a great discount if I get 10% off for getting 10% less. WTF? When I brought up the 75lb weight of the 90lb bales they sold me, Dan's response was that they sell hay by the bale, not by weight, because they don't have a scale. Kind of weird of them not to verify the weight of the product they are buying wholesale for retail, yes? Dan...you LITERALLY sell hay by the weight. You point-blank tell people the price is $28 for a 90 pound bale. But you're not selling 90 pounds. You're selling 75 lbs. And when it's brought to your attention your excuse is that you "don't have a scale". I know this place is friendly and has lots of stuff for pet owners/weekenders. But for a major purchase of $2.5k hay, Iron Horse is not happening for me. They would have shorted me $600 worth (one ton) of hay. Super, super sketchy.

Amazing quality & variety or hay & great customer service! Definitely our go to can't wait to watch…read morethis small family business grow & have everything we need.

I love this place! they have a high level Of horse…read moreknowledge and are the absolute best in the area for fitting your horse to the perfect saddle. I have purchased two saddles from them in the last year and lots of supplies I continue to drive the hour to go see them just because of their excellent customer service the huge array of items that they have in their store and to make sure I'm getting the best product for my equine activities Best in the area

I have mostly come in here for small leather repairs to bridles or saddles and a lot of the time…read morethey can do it Right there on the spot and quite cheap! I have also relied on this for good quality riding gloves including the best winter gloves I've owned yet which is a brand called Geier that I haven't seen elsewhere - it's deerskin with Thinsulate lining and more flexible and sensitive them the other brands of insulated leather or synthetic riding gloves I've tried plus I heard it's made locally on Centralia WA. But they sell several brands of western and English riding gloves. Great selection of western saddles. western type boots and some English type paddock boots too. And of course western wear and Breyer horses and gifts. A few times a year they have clearance sales also. And they rent horse trailers. A friend has used this

We made the switch to feeding our pets raw recently and I'm so I glad I found this place! They have…read moreraw all the stuff. Prices are reasonable. And I actually quite like going there. It's down this little country road but it's just right out of town. Good experience. Will continue to patronize.

Continued issues with pick up from their loading department. Placed an online order, called 4 hours…read morelater to see if it was available for pick up. Lady informed me that the person who processes online orders was not there and nobody else can do them. Needed the supplies same day

Friendly and helpful staff at the gun counter. Fun place to just look around, also. I only buy from…read morethem about half the time I visit, but always enjoy the visit. They also have the best price on propane.

While out searching for Christmas trees, we ended up on the wrong dirt road. We were a little lost…read moreand ran into a hazelnut farmer, who recommended Wilco's. I am glad he did! We got a massive tree at a very reasonable price. Customer service was excellent and it had the same smell as the hardware store I used to go to for popcorn when I was a kid. The only down side, and it isn't much of one, is I wish they trimmed the tree when you bought it. When we got home we had to do a little snipping in our apartment to take care of stray branches. It is now, looking amazing and probably one of the best trees I have ever gotten . Thanks wilco!

Dog grooming for working dogs. Number 7 shave on 70 pound…read morestandard poddle type. Wilco groomers are truly tolerant with an ornery dog

Great feed at great prices. I never knew this place was open to the public! Super friendly staff tooread more

Great local mill for all your livestock nutrition needs. Have used them for several years for our…read morepork and beef operation.