Do not recommend…read more After using Herzog Kitchen and Bath for a successful kitchen remodel many years ago, we turned to them when it was time for a master bath remodel. Herzog was so off the mark with a design plan that we ended up hiring a designer outside of their company. At this point we were still wanting to use them because the contracting work in our kitchen was well done and we expected the same level of attention to our bathroom so we stuck with them. We had also signed a contract that would allow them to keep $10,000 if we backed out. Touching base with Deb and Heather proved difficult on most occasions and was even a joke openly laughed about with sub-contractors who couldn't get them to answer their phone. After the project was finished (not on time) by Herzog, the grout in our shower failed after two months... completely came out of the shower floor. Ryan wanted to use an epoxy grout and after assuring my husband and I that the color of the grout would match the original color and taking out the grout wouldn't chip our tile, Ryan put in the wrong color epoxy grout and chipped nearly every single floor tile all along each edge. He also didn't remove all of the original grout on the floor so we had two-toned grout at this point. After 1 week this grout peeled out in our shower floor... Ryan came back and assured us he had a new, heavier duty epoxy product that would be the right color, be super durable and look great. He told us he would do a test to make sure the grout was the correct color before applying it to the floor because once this grout was applied it wouldn't be able to be removed. He didn't do this. He told us that if it was done incorrectly this third time he would remove the tile floor and replace it since removing the grout wouldn't be an option. We even agreed that he would order the floor tile just in case he needed it and so we wouldn't have to wait for it to arrive. We trusted him. We completely trusted him. We shouldn't have. Ryan applied this super heavy-duty epoxy grout and it was the wrong color. Much darker than the original. He also smeared the epoxy grout all over our natural finish stone tile which immediately plastisized our tile, made it shiny and slick... it basically ruined our tile. It was dangerous, it changed the quality of the tile and changed its coloring. Herzog and I tried multiple fixes to get this residue out of our tile and nothing removed the grout residue from our natural stone. They all agreed it looked bad and all agreed the color was wrong. They said they were sorry and wanted to get a rep from the company out to see the mess so they could be reimbursed for the work they were going to have to do replacing our floor. They wanted to blame the rep for their mistakes. The rep for the product agreed it was installer error, not product error and they would not reimburse Herzog. This was the point that Herzog said they would not replace our floor. Ryan had three colors of grout in our new floor, he had plastisized our tile with epoxy residue and he chipped almost every tile on our floor.... He didn't stand by his work and didn't keep his word. He stopped returning our calls and instead had Deb call us. She told us that we could "paint" the grout with a special paint and this was all they were willing to do for us. .. This product has a life of about 12 months (they had us call their rep to verify how great the product would be and this is what they told us) and would need to be redone by us on repeat for the rest of the life of our bathroom. This was Herzog's solution to a brand new $30,000 bath remodel that had been solely messed up by Ryan..... Fast forward 4 months and the grout on the shower walls is coming off and the orange backer board is showing through. Herzog used to do good work, but they have dropped the ball. I would never recommend them to anyone and I am so sad we used them. All of this mess is documented with photos of anyone is interested in seeing them.

Love love love. We were gutting our entire kitchen and dining room and starting from scratch. I am…read morenot very gifted in design so we received bids and design layouts from 4 companies. Herzog is the only company that gave us a design that we loved (we had a very narrow space to work with so other companies found it challenging to do anything different than what it already looked like). As far as pricing, they were middle of the road. We have learned from redoing almost our entire house to never go with the cheapest option, so we knew Herzog was the way to go, and we were correct. Heather helped us pick out colors, designs, and even helped us pick a kitchen table and new light fixture. We liked that it was the same person doing all the work and if he brought anyone in, he introduced us first so we knew who was going to be in our home. Ryan was also very sweet to our children and they still ask us when he is coming over to "build things". We were planning on just fixing up the kitchen so we could sell the house. Our realtor said that we could now get about $30k more for our house if we sold it, but we love it so much we might not move! Thank you Herzog! We love our kitchen, and so does everyone else!

Worked with Lisa in getting an overdue Kitchen remodel in our home. She was professional and helped…read moreus in selecting great quality cabinets and quartz countertops. I felt, at a great price and at a fraction of what box store was offering. Darren the installer was patient and very meticulous to ensure everything was done decently and in order. Can't express enough how pleased we were with our kitchen. Thanks to the team at Kitchenland. Below are a few before and after pics.

From the owner: Kitchenland has offered custom designed kitchens in Madison county and the surrounding area for…read moreover 86 years. Our kitchen specialists help in expressing the customer's personal tastes through layouts, color, style suggestions, and perspective drawings. Our specialists will work with customers from the initial planning stage to the finished product. Our recently remodeled showroom shows many quartz and granite tops along with new environmentally "green" products like recycled glass countertops. In addition to kitchen design work, Kitchenland also offers: countertops, bathroom and kitchen renovations, custom entertainment centers, bookshelves, storage solutions, And decorating services. In addition to serving homeowners, we work with architects, builders, and custom designers on residential and commercial projects. Our free services include estimates, measuring the kitchen and up to 5 hours of kitchen design consultations. Call Kitchenland for a free consultation today!

Our newly remodeled kitchen is absolutely beautiful because of Patrick/ Lead & Mickey. Not only…read morewere these gentlemen professional, & cordial, their expertise, knowledge & recommendations were extremely helpful....especially in choosing our countertop edge. Patrick gets an A+ for his recommendation & assistance. We went with his suggestion & are are beyond happy that we followed his lead. Patrick also went out of his way to help us make sure all the plumbing under the sink was installed in a way that allowed us to bnb install a pullout drawer. Modifications were made to our pantry & Patrick trimmed the cabinets to make it look like the pantry was built into the wall. The finished product is simply amazing! We have received so many compliments from neighbors & family on how beautiful our kitchen is. Thank you Patrick & Mickey in helping our dreams come true! You both are absolutely the BEST!! Ron and Sherri Mercer

We worked with Eric and he was great! He helped make recommendations on different cabinet sizes and…read moreshapes and our kitchen turned out beautiful!

Excellent selection, excellent service. We went to the remodeling room when we needed our kitchen…read moreredone, Scott walked us through the process, going over different options and finding the one that worked for our space and budget. He was extremely helpful and knowledgeable about everything that went into a kitchen remodel and offered a list of contractors that could help us get it done. The delivery was smooth and the cabinets were delivered without a scratch.

Love this place!! Fantastic selection on all of your needs!! Owner's are extremely knowledgeable…read moreand great people. I wouldnt want to do buisness with anyone else.

Pure Home Design literally cured my Drye Eye Disease with their knowledge! Furthermore, I am one of…read morethe only patients to "graduate" from my specialist's practice and not have to end up permanently on Restasis or similar and it is ALL David's knowledge that got me there! I had had Dry Eye Disease ( currently an "uncurable multifactorial" disease) for several years when I first began to work with David and PURE home design. After a trip away from home, I began to suspect that it was my wool carpet (which I thought was natural and was not at all!) that was triggering this issue. David helped me figure out how to test for VOC's in my home (which I wanted to do), and more importantly which wool carpet and pad I could replace my existing product with that was actually fully natural and untreated with formaldehyde and insect repellent ( permethrin). I myself have a background in design but was totally unfamiliar with the products and procedures David told me about. They completely changed my life! They really did! 1 month after I replaced my carpet, I went into the lab to get my cortisol tested (it had been high for years and nothing brought it down that I had tried). It had gone down 4 points to the middle of the normal range! It stayed that way now for 2 years. Additionally, within weeks my eyes began to feel better. When I went for a checkup 3 months later things were improving. When I went for a checkup 1 year later ( having not had to go in or use any additional treatments during that entire time), all my testing was normal and my doctor congratulated me and thanked me for teaching her so very much about her specialty! David is an amazing designer and resource. Super patient in going through multiple issues/considerations and remarkably well resourced and thorough! I have no qualms recommending PURE home design to anyone and feel that everyone should put their health and family first and go with them. Most interior designers have no idea about these types of issues or what products to use to replace the customary ones. There is a lot of "greenwashing" in the industry. If you truly want both a beautiful and healthy home for your family, you have come to the right place. Thank you David!

SKD assisted us in designing our kitchen, ordered our cabinets and supplied us with a lighting…read moreplan. Additionally, SKD gave us some guidance on the selection and layout of flooring materials. We worked long distance, and though they came to do two measures (with us covering their expenses), I acted as general for this kitchen. My kitchen: Our kitchen is small and presented profound challenges. The Beginning: Our kitchen is roughly 10 x 14 and each and every wall has either a door and/or a window. Additionally, the places we could locate ventilation were structurally limited, a fact that anyone who has tried to plan a kitchen knows can cause an inordinate number of complications. We had an area of dead space in the kitchen that was created by the fact the back wall of our kitchen contains a door that goes to a small patio. This was space we very much needed to utilize. Additionally, the only way to maximize our space was to design in two blind, but fully accessible corners and to build in a pull out pantry as the original kitchen contained virtually no pantry space for food storage. A number of kitchen designers looked at it and came in with impractical ideas that made no sense for anyone who actually plans to cook in their kitchen. SKD designers are themselves avid cooks and that experience informed their design suggestions in a way it did not inform others. On our wish list: We wanted a light, bright kitchen that opened to our dining room (thus creating a sense of light and social flow) that was also tailored to me, as a serious cook/baker. Our children are grown and we knew we wanted the Wolf 36" range and Subzero 36" refrigerator freezer. Though I have a lot of kitchen equipment, our taste is modernist, clean, white and warm. Thus while our aesthetic is pristine, we also had to maximize the use of absolutely every square inch of space. This is a tall list. The result: In collaboration with SKD, we designed an open concept kitchen with SKD that met each of our functional, aesthetic, ergonomic and light requirements. The cabinets we ordered through SKD are of upper mid-grade quality--absolutely solid, all wood, finely finished. These custom cabinets are similar in quality I think to Brookhaven (?); far above anything Home Depot offers. They are excellent and they are also wholly appropriate to our home; many designers will try to sell you cabinets that are either better than or of lesser quality than is justified by your home. These cabinets were right on target and they will last many years to come. The cabinet hardware--self-closing, hinges, etc.--also is all top of the line. SKD assisted us in selecting blind corner solutions and we are very pleased. In one corner we used the Hafele Lemans blind corner system (which wasted less space and had better movement, in our opinion, than their Magic Corner system). In the other, SKD thought to set up the cabinet so that it opened from the other side--a great call. All selections were practical, ergonomic and high quality. Beneficially, his cabinet company ordered our blind corner lemans system and built it in so that installation once the cabinets arrived was straightforward. While the cabinets were and have been excellent, I note that we had one extremely small grain fault in an upper cabinet door. This was absolutely no problem: the cabinet company immediately offered to replace at their expense--both shipping and post. The replacement is in process, and we have every confidence they totally stand behind their own product. Our kitchen is beautiful. The lighting plans and material guidance were spot-on.

This review is for Snooze Mattress Company. Henry Kitchen Bath is no longer at this address. I…read more spoke with Michael on the phone and he could not have been nicer. Today when we stopped in we were warmly greeted by Ryan. If you are looking for a new mattress and great customer service stop in at Snooze Mattress at 17217 Chesterfield Airport Road Chesterfield, MO 63005 and see with Michael or Ryan where you will get 5 star customer service.

My husband and I were checking out different businesses to renovate our master bathroom. When we…read morewent into Henry Kitchen & Bath in Chesterfield the receptionist didn't greet us, just kind of looked us up and down with a sour look on her face. I told her we were interested in talking with someone about having our master bathroom renovated. She rolled her eyes and then in a curt voice informed us that they work by appointment only. Then asked if I wanted to make an appointment. I told her "no thank you" and we left. Working by appointments only is fine if that's their policy but she could have handled it in a different way. Poor, poor customer service. If I could give Henry Kitchen & Bath zero stars I would. We are in the middle of having our bathroom renovated by another company and couldn't be more pleased with the service that we have been given by them. Thank you Henry Kitchen & Bath for your lack of customer service, you did us a favor.

Outstanding customer service! I called Callier Thompson for…read moreadvice as who to contact to find a bathroom leak on the second level of our home that leaked through the 1st floor ceiling. Callier Thompson had renovated one of our 2nd floor bathrooms almost a decade earlier. I was more than surprised to hear they would send a foreman out to investigate the source of the leak. Matthew arrived to discover that after years of use a small area in the grout had deteriorated to allow water through. He cane several times to repair the grout, removed and replaced the damaged area of the ceiling re-sanded and repainted.....all done free for us! You don't find that kind of support often these days. A company worth doing business with

We recently completed our second project with Callier & Thompson, and we couldn't be more pleased…read morewith both experiences and the results. The original project consisted of a complete remodel of a full bathroom in our 1920's home, of which we enjoy today as much as when the remodel was done 13 years ago. The second project comprised of a two-story addition with completely remodeled and expanded kitchen and half bath on the first floor, and a new primary suite luxury bath, walk-in closet, laundry closet, and covered porch on the second floor. The job required coordination with the city architectural review board, an architect, engineer, and sub-contractors, all handled by Callier & Thompson in a professional and timely manner. We highly recommend this firm for their customer service, design capability, high quality products, and outstanding craftmanship. We look forward to working with them again! --David & Kristina

Stopped in for some design assistance for a master bathroom remodel. Lexie greeted me and was more…read morethan happy to help. Unfortunately, the supplier who owns this location did not have the inventory I needed however, Lexie was more than helpful by printing out and walking me through everything I needed to order my supplies directly through Kohler. Would highly recommend this level of service to others.

We are redoing our bathroom working with a designer and wanted to see Kohler's full range of…read moreproducts in one location. We stopped by this showroom and did not have a positive experience. What we did have was a stereotypical "Pretty Woman" experience where the employee did not treat us like seriously. The employee we spoke to was very aloof. She half-heartedly showed us some of their products and said she would follow up via email with more information. She did not. The attitude displayed lost them a customer as we decided to go with Grohe products instead after having a positive experience at Premier Plumbing.

I live in Las Vegas. My house is 21 years old. The Floor & Decor has seven tiles left of my tile…read morepattern. Phillip, Jonathan, Jeremy, and Sergio took great care of me in getting some tiles shipped to my house.

I was remodeling my home and chose stones from this company and was told that they would be…read moreaccepted back at the end if the boxes were unopened. I bought extra so that if some broke in the process I wouldnt have to return. Once the job was done, i took back the 3 extra unopened boxes only to be told that I would get a gift card instead of a credit. so, nothing is more annoying as having an employee tell you something that is then not policy. They have a 90 day return policy only. The exact same stone is still being sold. Not cool.

Logan Trentadue of Henry Kitchen and Bath in Des Peres is an excellent designer. She helped me…read moreremodel my two upstairs bathrooms this summer and she knows what she's doing. This was my first time to have bathrooms completely remodeled and there were surprisingly many decisions to be made. I grew to trust Logan. She has a great sense of design and she's honest. She considers all factors, including budget, and will tell you what's worth doing. I'm very happy with the results and couldn't have done it without Logan. I'm a careful shopper and checked out other kitchen and bath companies. On the cabinetry, countertops, plumbing fixtures, and hardware I chose, Henry's prices couldn't be beat. With all the valuable help Logan gave me for free, Henry was an outstanding value!

I have been to Henry many times and am always impressed by how well their showroom is arranged and…read morethat I'm always greeted at the door with a smile. I love that they always have something new that catches my eye and gives the feeling of imagining my own home that I could just entertain my friends over wine there! I always end up leaving with exactly what I came for and also advice for the future!