I'm going to miss this BB&B. It use to be my go to when I lived in STL. Hell, I'm going to miss…read moreBB&B period. I've moved to the IL side of the river and the closest one to me is going to be in Fairview Heights. I may just have to make the drive. Any way, I was over in the city and since I had a pocket full of BB&B coupons, I thought I'd swing by and pick up a few things for the new house. Toilet brushes are one thing that I have always tossed and start with a new one in a new home. Having two bathrooms, with different finishes, I grabbed a chrome and nickel finished brushes. I donated my old two slice toaster to my work, so I was in need of a new toaster for home. I upgraded myself to a four slicer with setting for bagels, toast, english muffins, waffles and pastry. Look out Pop-Tarts you've got your own setting on my toaster. I may live alone, but I figure with family near by, I'll be entertaining for breakfast and brunch in the near future. The associates here are always friendly and check on you regularly as you shop. They want to make sure you are finding everything you need and perhaps really do need, but want. I also, always have to give a thumbs up to the cashiers who make sure you've got your "coupon". Will I return? - I like them so much, I'll be making the drive. When: September 30, 2020 Why: Making house pretty.

WOW! What an amazing thing! We arrived at closing becuz we thought it was an hour later. Walked in…read moreand immediately walked out. Upon our departure we were intercepted! What were you ladies looking for?!? We had come for a certain product and were welcomed back in the store-At closing time! JOE not only welcomed us back, he assisted us in finding what we were looking for. Then proceeded to check us out & best of all made us laugh THANK YOU JOE!!!! You didn't just help us buy something. You reminded us that people are kind & good. That means more than I can say. Without doubt Joe- You made our day God bless you!

I had a online pick up from this BB&B, after waiting up at the sign for awhile I searched the whole…read morestore to find a group of female workers hidden in a corner talking and told them my situation of there being a long line and only 1 person taking care of a long line of customers. They looked at me like I was stupid when I asked for help, shooed me away & continued talking as I walked away. HIRE BETTER PEOPLE to work here please, will not be returning til' then

I do love walking the rows here. SO much stuff here…read more "As seen on TV!!!" products all over the place.. Space is filled to the brim here. Putting your cart somewhere as you walk the outer cubbies of goodies to gawk is the key. If you put it between the aisle displays you run the chance of being in the way of other shoppers. There is no good place to put it. SO the chance is you will say "Pardon Me," "Excuse Me" or some form of at least 3 times. SO easy to spend too much here as they have all great items to help make your life more efficient, etc.. I love going here but, as I sort of mentioned, it is not good if you are in any way claustrophobic. Also felt like I walked into a cult compound. I was asked by 2 very eager people.. one yelled at me from across the store and ran me down to ask if they could help me and show me something. There seemed to be a lot of employees tonight, more then customers even. After the last "CAN I HELP YOU!?!" and chasing me down I was spooked enough to leave. Bed, Bath, and Beyond is a place you want to slowly walk through and check out because of the sheer mass of products they have here. They send you a 20% coupon or you can have it texted to your phone if you like. We used Bed, Bath, and Beyond for one of our Bridal registries wayy back and then as now the prices are cheaper then Sears and the quality of most products is higher then most. TLDR: IF you need something in the bathroom, kitchen, etc.. this is your "go to" place. If you forget your 20% coupon at home you can text it to yourself (they have a sign in the store that lets you sign up for it.) You will be stalked by employees. You will spend too much money. But you will walk out with products to make your life more efficient and be happy in doing so. Great for Registries! Easy online access the list and checking it off. Probably the best Registry program out there.

There's nothing like this store. You get dizzy looking up and down the aisles. And up totally to…read morethe ceiling, which makes you more dizzy I was there with Little Sis and Big Sis. We all had agendas. And we are conversational shoppers. Groucho, Harpo, Chico. Hey, what about that? Where did that come from? Who rices potatoes? Anne Burrell. Look at that thing! Hey, did you see this? Look over here in this aisle. It was such a fun shopping trip at this store. And WE HAD COUPONS! We were in here a LONG time. This is ONE store I could spend a lot of time . . . just looking. I had six coupons, most of which had expired. But they took them all. Little Sis bought a boatload of stuff. I bought what was on my list . . . and had been on my list for a long time: Calphalon skillets, paired as two -- a ten-inch and an eight-inch for $50 . . . regularly $85. And freezie things -- I don't know the name -- those things you put in your freezer and then can put them in your cooler to keep sodas cold. But I got two to replace two I have that seemed to be getting softer and less weighty. I figured they were leaking their juice, and I don't know what their juice is -- so I thought that could be bad business. So, they went to the trash as soon as I got home. I bypassed a two-year pocket calendar for $6, saying to Big Sis I thought that was expensive. I believe she cringed. But I stood by it.

I've not always been a fan of Bed Bath and Beyond. I don't find a lot of stuff in here that I need…read morebut there are a few things that I prefer to buy here over other home stores. For example, the Scrub Daddy. It's a cleaning sponge and they don't sell them at Target or Walmart (at least not that I've seen). Also I buy my K-cups here. I've also made a few bigger purchases; a Keurig, comfortor, etc. I can't say enough about the customer service at this location. I tried using an expired coupon at the Brentwood location and the cashier told me he couldn't honor it but if I came back with a valid coupon he could do a price adjustment. This location has always honored my coupons, expired or not. One day I couldn't even find my coupon and the cashier at this location scanned one she already had for me! Also, we got a Keurig for Christmas that broke and without a receipt or even the box it came in, they let me exchange it for a new one without any hassle. These guys are great!!!

The worst return policy. It's 30 days which means they expect you to order any Christmas gift four…read moreweeks before the Holiday. Walmart and Target are 90 days, Macy's is 180 days and Nordstrom is unlimited. Easier to shop elsewhere.

Before the Plandemic this was the go to place basically anything other than furniture for the…read morehome. I was disappointed not being able to find what I wanted in the store because it's only sold online now. Many basic items are in stock and they have a fair price and always have a coupon available.

I like coming to this store - I always find something I didn't know I needed, as well as those I…read moreactually came in for. Haha! I'm on the email list, so I get useful coupons that I can use in-store or online and they allow you to stack coupons too, so I can use a $5 off paper coupon and also use my 20% off email coupon together. Bonus! The store is well organized and clean and the cashiers are courteous. I encourage everyone to get out from behind their screens and physically shop at a local store to preserve local jobs and help your community. Your tax dollars, spent in your community benefit you!

Literally the most helpful employees in the world! I was shopping for bedding for college and Teri…read morehelped me find everything I could possibly need, showed me samples, and let me know what they had in stock online. She was so enthusiastic to work with me and made everything so much easier! Our cashier, Jan, easily helped us save over $100 with the use of her coupons. She explained everything we needed to do to save more money and get rewards and was so genuinely kind. This location has such amazing customer service and we absolutely loved and appreciated all of the help we received here!

Placed a order for 2 gift cards on 12/10/15 from web site the order was shipped to Belleville IL…read moreand set for delivery on 12/17/15 in Belleville. Instead of delivery the cards were sent to NJ. I have been on the phone with them several times and put on hold for hours and still don't know when or if they will ever be delivered. Horrible l customer service!!!!!!!

My mom wanted to find a set of wooden TV trays, and I told her I'd just been to BB&B and saw some…read moreon clearance. She came to town, we went & she was thrilled to find just what she wanted and for a very low price! While we were there, we also shopped for my sister's birthday, finding some bath rugs she'd been wanting - for this, several store employees and even the manager got involved, making it fun and a challenge to see which one could find us what we wanted at the best price! Needless to say, we had a great time, got exactly what we wanted and even a few things for ourselves, and saved a lot of $$! Mom called me later to say they had used the trays and loved the solid construction and beautiful wood. Love this store! Becky C.

5110 Broadway Street Quincy, IL 62305…read more(217) 224-5379 Customer Service: 1 (800) 462-3966

I went to BBB last night because I had previously purchased a nice lighted mirror at a BBB in…read moreArizona and somehow the light went out. I explained this when I went to the Carbondale store and the manager on last night gave me an even exchange despite my not having the original box (though he recommended to hold on to this time) and no receipt on an active credit card (because I recently experienced card fraud and the card number was changed). Most of all the over all experience was excellent, the manager and cashier working were both very understanding and kind and because of this I would highly recommend this store.