Just bought a leather sectional here. Great labor day sale. We found the exact same couch for…read morethousands of dollars less than Mueller Furniture in Fairview Heights! Quick delivery

A little under 5 years ago, we bought what was supposed to be a higher quality sectional couch from…read moreKettle River. The salesperson talked us into the protection plan. Fast forward 4.5 years, the couch looks terrible as it's losing its shape and falling apart. Last week, one of the pillows ripped off the back of the couch and we subsequently submitted a protection plan claim. The claim was quickly rejected and so I called the Kettle River Manager. She said it was declined because it was wear and tear over time.. most likely because a pet was sitting on it and it caused the issue. We do have a dog, but it definitely has never sat on the back of the couch. She then tried selling me on using their furniture repair tech (which I'd have to pay for). I obviously declined. Fool me once, shame on you. Fool me twice, shame on me. What I've gained from this experience is Kettle River doesn't expect your furniture to last more than 5 years and even if you purchase a protection plan, they will most likely reject any claims.

I have been shopping here for over a decade. I enjoy everything I buy here from small items to…read morelarge pieces of furniture. I have spent a lot over the years, and appreciate the customer service, the wide range of items, and just finding a treasure here and there. Check them out! You won't regret it.

What a quaint, welcoming, lovely shop. They have so many unique items. The way they arrange a mix…read moreof vintage, antique, or new things is inspiring. I highly recommend a visit to this establishment. They also carry a substantial inventory of paint and IOD products.

I cannot believe no one has reviewed this delightful children boutique. In my opinion, this place…read moreis as fun and creative as, Pottery Barn Kids. If you are looking for a baby shower gift, or a gift for a tiny tot under the age of 5, this is the place. They had a teepee tent that would be so much fun a any little person. The books and the plush toys are also great gifts. I'm an adult and I found a couple of accent pillows that I loved. Mom's and dad's got to check this place out when they are decorating and planning the nursery. OMG!, the furniture here is so cute. When the baby is ready for their own bedroom furniture, WTR can do that as well. If I knew no one had reviewed this place, I would have taken a lot more pictures to show you how great this store is. I don't even have little ones in my family and I loved the store. I hope someone I know has a baby soon, because I want to come back and do some serious shopping.

Bought a swing from this place and called back to ask about the springs that we need to use to hang…read morefrom the ceiling and they didn't have a clue what type, what size, etc. Very disappointing that this company but doesn't know anything about the hardware part of hanging it.

very rude customer service. as a younger couple we're were over looked and no one helped us. there…read morewas nobody even there. very disappointed.

Used to live in Edwardsville, IL a few years ago and was back visiting family. Stopped by Ashley…read moreFurniture about a week ago to see what they had. They were not here when we lived here. Fell in love with the Darshmore recliner. Very comfortable and it fit me perfectly. Could have sat for hours. Too bad I couldn't take it back home to Georgia with me. The staff there is very friendly and helpful. If you need help I would suggest asking for either Cathlyne, Kelsey or Cierra. So ... stop by Ashley Furniture!!

if I could leave a 0 star I would. I purchased $6478.45 worth of furniture including the 5 year…read morewarranty. Called prior to my warranty expiring to use, and was told the company did not have anything on file for me. Since then, my warranty has expired, leaving me with store credit. I have called dozens of times, speaking with different people each time who create cases regarding me wanting my $699.99 back in full due to them not honoring the warranty I purchased. They have essentially stole $700 from me and have given me the run around, told me I would be contacted, and it's all been lies from Ashley. They are now saying since it the warranty had expired, there is nothing they will/can do and in store credit is the only option I have. Do not buy the warranty from this company, total scam.

I miss, The Gingham Buffalo being on Main Street in downtown, Edwardsville. I truly enjoyed…read moreshopping the store and being able to easily find a restaurant to enjoy lunch or Happy Hour. However, here at the new location in Glen Carbon, that is not the case. There's nothing nearby, but the positive is the layout and space of the store is so much better. Browsing the GB makes you feel like you are shopping, RH or Pottery Barn. Also, I am a big fan of Olive and Cocoa, a mail order catalog. My most recent visit, I found several items from the catalog, in TGB and I'd rather buy local, then from a major catalog. This store is amazing, the staff is always eager to help. If you shop like me and don't need help, they are cool with that, too. I can spend my money, without any help. If you're decorating your home, or if you need a gift for mom, your BFF and the school teacher, I'm telling you to come here and shop. I challenge anyone to come here and try to leave without buying something. You'll always find an item you gotta have.

Cute, but they moved out of Edwardsville to the middle of nowhere and didn't have much to offer…read more I'm sad because this could be so much more and I think it used to be better in the other location. Not sure how they can compete with other large home stores with similar offerings at much more affordable prices. Maybe some classes or something to get folks in could help? I think the designs and vignettes around the store are lovely, I just think the merch and such should be a bit more competitive and or novel.