if I could leave a 0 star I would. I purchased $6478.45 worth of furniture including the 5 year warranty. Called prior to my warranty expiring to use, and was told the company did not have anything on file for me. Since then, my warranty has expired, leaving me with store credit. I have called dozens of times, speaking with different people each time who create cases regarding me wanting my $699.99 back in full due to them not honoring the warranty I purchased. They have essentially stole $700 from me and have given me the run around, told me I would be contacted, and it's all been lies from Ashley. They are now saying since it the warranty had expired, there is nothing they will/can do and in store credit is the only option I have. Do not buy the warranty from this company, total scam. read more

Worst experience with a furniture store ever! sales Associate entered wrong table on my order. Manager double checked the order and approved it even though it was wrong. So of course wrong table gets delivered and isn't usable with the counter height stools ordered because the table is too short. so am told the table that was ordered is discontinued and only one available is floor model which is scratched on the top. Gets worse this store insists the only way they will swap out the wrong table for the scratched floor model is if I return the new stools and take the floor model stools. this is rediculous, wants me to give up new stools for basically used ones all On their mistake not mine. I call corporate they just pass it back to the store manager. BTW store manager gives me the runaround and doesn't make decisions has to pass this off to his boss who offers the same thing take it or leave it. Store manager also gave me a number to call after I already explained I called customer service at corporate and had a case created. Did this just to give me the runaround around . BTW the sales person that sold this set to me was in the store when I went back in about the wrong item being delivered. All she did was give us a phone number to call . Terrible customer service. this is still not resolved reasonably. I mean really we agreed to take a damaged table from the floor on their error but there is no way we should even be asked to return perfectly good stools that were the correct items for floor models. You know That is just not the correct way to treat your customers. do yourself a favor and shop elsewhere. I know we will never shop in this store ever again nor any other Ashley Furniture Store. read more

WARNNiNG!!! Do inspect your products before you pay for your purchase. Such a great place to shop but ruined reputation after they made a SALE!! called ashley funiture customer care service and ask for help on broken table leg I just bought it and called right away within 2 hours .. this is what i recieved...... Parts are not available we can not order. We can only recommend YOU TO LOOK ON AMAZON or LOCAL HARDWARE STORE for PARTS NEEDED. WHAT ??? read more

Ashley would not honor the broken dining table SOLD day after I called. I was told that buy repair part from local hardware store or from Amazon. I bought leather couch with set and dining table set and one side table from them. One dining table leg was broken, found out when I brought into house so I called same day. These were floor model and clearance sale items. I've called customer care service to complain but same and no HELP. Ashley may not survive for business practice they have, not for long. read more

Ashley Store - Furniture Stores Near Me - Edwardsville, Illinois

On May 24, 2022, I entered in to a Sales Contract with DSG dba AHS to purchase furniture. Before DSG dba AHS would enter into a Sales Contract, they ensured that I paid upfront. My Order # is 0288673858. I made many calls to the store, store visits, sent pics and told them I want to reject the furniture, but they stated they will only repair or replace the broken furniture they sent me. I went to the store on 5/25/2024 and delivered a letter demanding a full refund due to their "Bait & Switch Scam". I walked out the store and was speaking to some of their customers and within an hour police showed up and told us they had been called to have us escorted off the property. They stated we were trespassing. The police stated this was not the first time they had been called for this same issue. I am asking for a full refund of $1,788.75 for the broken and repaired furniture they delivered to my home. After delivering the furniture, and after closer inspection of the furniture after the deliverymen left, I found all kinds of issues such as broken mechanism under the table, cracked slats in the chairs, pieces of wood came off of the chair, the finish on the table top started coming off after about a month, and I have a nightstand that I bought to match a chest they delivered later, and they told me to come look at the chest before they unloaded it because they didn't think I would want it. It was obviously repaired. Since I already had the nightstand in my house, they will not even refund the money and take the furniture back "because it crossed my threshold", it all had issues. I was told by them since it crossed my threshold, it was mine and they would only replace this furniture with more broken and repaired furniture. Their mantra is: We do NOT refund. I would not suggest anyone to buy from any of their stores!! On May 24, 2022, I entered in to a Sales Contract with DSG dba AHS to purchase furniture. Before DSG dba AHS would enter into a Sales Contract, they ensured that I paid upfront. My Order # is 0288673858. I made many calls to the store, store visits, sent pics and told them I want to reject the furniture, but they stated they will only repair or replace the broken furniture they sent me. I went to the store on 5/25/2024 and delivered a letter demanding a full refund due to their "Bait & Switch Scam". I walked out the store and was speaking to some of their customers and within an hour police showed up and told us they had been called to have us escorted off the property. They stated we were trespassing. The police stated this was not the first time they had been called for this same issue. I am asking for a full refund of $1,788.75 for the broken and repaired furniture they delivered to my home. After delivering the furniture, and after closer inspection of the furniture after the deliverymen left, I found all kinds of issues such as broken mechanism under the table, cracked slats in the chairs, pieces of wood came off of the chair, the finish on the table top started coming off after about a month, and I have a nightstand that I bought to match a chest they delivered later, and they told me to come look at the chest before they unloaded it because they didn't think I would want it. It was obviously repaired. Since I already had the nightstand in my house, they will not even refund the money and take the furniture back "because it crossed my threshold", it all had issues. I was told by them since it crossed my threshold, it was mine and they would only replace this furniture with more broken and repaired furniture. Their mantra is: We do NOT refund. I would not suggest anyone to buy from any of their stores!! read more

Customer service was awful. Asked a simple question and were answered with a snobby remark.

I was a long time customer of this store. I purchased a protection plan for my sofa at the request of a salesperson in 2021. Today I went to see about using that protection plan only to be told that it wasn't of any use to me. I was sold a plan under false pretext so someone could make a commission. Of course, since the protection plan is of no use, I was told to cancel it which I did only to be told that my refund would be prorated. What a scam! I will never buy from Ashley furniture again! Consumers work far to hard to be scammed by a salesperson looking to make a buck! read more

Good selection, and great salesperson. Valentin Georges made the process extremely easy and was very kind. The prices were also unbeatable with a delivery service which seems very promising. Overall, great experience and would suggest asking for Valentin George if you want to have confidence in your purchase. Thank you again Valentin!!! read more

The worse customer service ever. Takes months to get your order and they don't keep you informed. I canceled my order and its taken forever to get my refund! Acceptance Now is just as bad. Will NEVER use either of these businesses again! I was called to say my refund was ready, so I went to the store. After waiting for over an hour, was told they would have to send a check, which will take weeks! read more

Stay away. This place does not deserve your business. I purchase two identical loveseats in store here in Edwardsville. Went over to pick them up from the warehouse. Both had the correct Item numbers on them but were covered in cardboard and plastic so I could not actually see the couches. Turns out they were two different colored loveseats. I called the store in Edwardsville to initiate an exchange. They took my name and number and said someone would reach out to me in the next couple days. Ten days later I called back to check on the status of my request and was told that they will not exchange the one loveseat that was incorrectly marked. Clearly, this was a mistake on their end. Now I'm stuck with two different couches (with the same item number) in my living room. Absolutely awful service. I hope they go out of business. read more

Ashley Store - Two different colors but both have the same item number. - Furniture Stores Near Me - Edwardsville, Illinois

Let me tell you about Ashley Furniture! It all started this summer back in August. Well it's now December and we're so happy finally get our bedroom furniture! Except the delivery guys evidently didn't have the instructions. After calling customer service they have no idea when they can get someone out to fix it! PS. message me if the next delivery guys need the instructions, I have them now for them. read more

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Avoid this store at all costs. They will promise you everything, and everything they told me was a lie. Cliff was really nice but highly incompetent. He guaranteed the date but then we got a call 2 weeks later to schedule and some of the items were no longer in stock. Then when I tried to cancel, i kept getting phone calls on they magically reappeared. When I did not get a refund, I called and they never cancelled the order. When I did get my refund, the kept some for items they said I took with at the store which was wrong. These people are crooks and I am still fighting with them over this. Everything they told me was a lie. Do not shop here and be careful because customer service is not much better. read more

The wife and I have made two large purchases here. Each time, we shopped at a half-dozen stores, some in St. Louis, some in the Metro East. And each time we ended up back at Ashley. We feel that Ashley offers the customer a good value in home furnishings. That's important when monthly tuition-fees for your college-aged children are triple the size of your house payment. You won't find a more caring person than Melinda. If you're undecided about a purchase, she may check in by phone, but never is overbearing. She patiently answers questions, even when you ask twice. Shortly after today's purchase, Melinda phoned to let me know that she had found a way to ring up the items that would save us another $50 off the discounted price, and already had applied the credit to our account. read more

Ashley Store - Furniture Stores Near Me - Edwardsville, Illinois

Bought living room furniture at the Edwardsville store and our salesperson Anthony was very helpful and didn't hover (which was awesome!). The problem and lack of good review came at the delivery--and after. The delivery guys came without a wrench but the furniture looked good so I was happy. My husband got home about 10-15 minutes after they left and it turns out they emptied their ENTIRE truck into a dumpster we have nearly full in our driveway (we are getting a bathroom redone). Not just our stuff--the ENTIRE truck--which filled the dumpster over the top. It took my husband 8 phone calls and 2+ hours to finally get done with the runaround of the store giving us either out of service phone numbers or the number of a random delivery company in STL. He finally got to the regional office only to find out that we had their 'white glove' delivery and they were to take all trash/wrappings back with them in the truck. Ashley, you owe us $600 for another dumpster. Avoid this at all cost! read more

Bought a couch 3 years ago, the boards started to protrude from the back of the couch, on further inspection of the couch, it was noted that the frame was all particle board and the top board had broken in half and there was no way to fix it. Buyers beware, furniture if junk and made in China and shipped here, I went to Kloss for new couch, they have furniture made in the USA! read more

Buyer Beware of Ashley Furniture and Mattress Warranty. I purchased a new Queen Sealey with 10-year Warranty earlier this year. After a few months, I noticed a slight sloping on the side where I slept. I called the Ashley store/they sent a Tech to check condition. He recommended a replacement, but Sealey will not replace until it slopes a depression of 1 1/2 inches. I am only at 3/4 inch, but hey, it hasn't been a year yet!! OMG I have had mattresses for 10 years and there was no sloping depression. Now I have to call the Technician in every month to remeasure the mattress until it reaches 1 1/2 inches of a depression. Not happy with Ashley or Sealey!!!! Will not purchase any more furniture or bedding from this store. Karen Currier read more

They are not responding and only will respond by a text. Stay far away from this store.

I placed and order for over $6000 in furniture on 7/5/21. Our sales associate was very nice and helpful. We were very clear that we only wanted furniture that was going to be available by 24 July. Every piece (with the exception of a coffee table) was in stock and scheduled for delivery. About a week after the purchase, we received a text that our order was going to be delayed. As upset as we were, we understood. Our new delivery date was set for August 10th. As we approached the end of July I received another text message saying that it was going to be delayed again. At this point I had had enough. After a little work, I was finally able to talk to someone on the phone. The employee helping me was very respectful and tried to help me. She was able to compensate me back $200 for the changes and eventually found a way to keep the 2nd delivery date of August 10th. As we approach that date, I received 2 different text asking me to choose between 3 delivery dates. August 10th wasn't an option, but August 11th was. Shortly after I confirmed August 11th, I received a voicemail stating asking me to call back to setup my delivery. I called the number back and was informed that my delivery wasn't going to delivered until after August 11th. The lady on the phone wasn't able to give me a date and wasn't very helpful. I asked to speak to someone else and she refused to transfer me. She eventually hung up on me. I called the store back and spoke to the same employee who scheduled my August 10th delivery. She was able to explain why my items were not getting delivered and gave me another ballpark delivery date. I have bought from Ashley Furniture my entire adult life. I have never dealt with a situation that had me more frustrated than this one. I was very clear when we bought our furniture of when we wanted it. Had we known this was going to take this long I would have looked else where. I am very disappointed with the service I have received and will not be ordering again. 8/9- Received an updated text message saying that the rest of my order was going to be able to be delivered on the 17th of August. I haven't received any of order yet? Supposedly my entire order will be delivered on the 17th. 8/17- Just received a phone call that my 8/18 delivery (literally tomorrow) is cancelled. Apparently the transfer from Chicago did not happen. This is the 3rd week in a row that the transfer hasn't happened. I spoke with the store manager and there is nothing they can do about or anything they can do to make it right. 8/19- Received a text message saying my order was ready for delivery. I assumed this was the rest of my order, so I selected a date. I received a phone call from an warehouse representative. They called to confirm the date I picked via text. When I asked exactly what was being delivered, they told me it was my entire order. You can imagine my surprise as I thought my entire order was getting delivered tomorrow (8/19). She informed me that it was not getting delivered and it was on backorder. This would have been really great to know seeing that I made plans to receive my order the next day. I told her I wanted to speak to whoever was in charge and she said she would have to send them an email and have them call me. 8/23- I never received a call from the supervisor, but they went ahead and scheduled me for 8/25. At this point it has been pointless for me to talk to anyone. Needless to say, if I do not receive my order on 8/25 I will be going furniture shopping this weekend. read more

The only reason I'm giving a one-star review is because a zero-star review isn't an option. This was the worst shopping experience I've ever had. Where to start? When you walk in the building, the workers swarm you like vultures. They won't leave your side to let you think or talk to somebody with you about making a decision. Unfortunately, the actual shopping experience was pleasant compared to the delivery process. I ordered 4 pieces of furniture on July 21st, 2019 and it is now September 23rd and I just got a call that 2 of my pieces of furniture have been delayed for the SIXTH (6th) time. I have been sleeping on the floor of my house for 2 months because the bed I ordered is on back order. However, they keep giving me delivery dates and then canceling them the day before. They refunded me some money for the first 3 delays, but for delays 4, 5, and 6 I'm not even getting any money back anymore. It's also impossible to get a hold of anyone at Ashley whose fault it is. The people in the store, the corporate office phone number, the delivery people...they all just blame each other. They tried to offer me store credit after one of the delays until I made it pretty clear I'd never spend another cent of my money with them again. The customer service employee I spoke with 4 times was helpful at first, but there's only so much she can do to cover up for everyone else. Even she admitted that the company is a joke and they are losing customers because of it. It's a miracle this company is still in business. If you are in need of furniture, watch a YouTube video and build something yourself before you go to Ashley. The quality will be similar and you will get it much faster. I wish I had two extra hands so I could give Ashley Homestore four thumbs down. What a pathetic excuse of a company. read more

Absolutely horrible. Do not buy from this store! Will send their delivery boys to not only deliver broken furniture but will steal right out of your home! Absolute trash! And nobody will do a dang thing about it either. Will be contacting all major news outlets about it too. read more

Absolute worst experience ever. I purchased furniture January 12th 2021 and it is currently May 27th 2021 and I still do not have my furniture, despite multiple times being told it was going to be delivered to the warehouse. Last week we confirmed a delivery (via text) for today between 345-545. At 540 we had to call to find out "there was a mistake" and it is going to still be a few "days or weeks". We where originally told 8-12 weeks. If it wasn't for myself or my wife calling for status during this entire process we would not have had any updates. If it wasn't for back order on everything right now in the states we would ask for a refund. Spent way too much here for the terrible customer service and consistent mistakes. They got our money, they don't care about the customer. Don't let them take your money and time. Zero stars if possible. read more

Used to live in Edwardsville, IL a few years ago and was back visiting family. Stopped by Ashley Furniture about a week ago to see what they had. They were not here when we lived here. Fell in love with the Darshmore recliner. Very comfortable and it fit me perfectly. Could have sat for hours. Too bad I couldn't take it back home to Georgia with me. The staff there is very friendly and helpful. If you need help I would suggest asking for either Cathlyne, Kelsey or Cierra. So ... stop by Ashley Furniture!! read more

Ashley Store - Furniture Stores Near Me - Edwardsville, Illinois

We could not be more impressed with the help we received yesterday from Anthony and again tonight from Mr. Puckett! Tonight we dragged him with us around the store and he was very nice and made the experience a great one! He answered all of our questions and went out of his way to make sure we were happy! We ended up purchasing a tv stand with a fireplace insert and a chair and a half. Will definitely be back! Great store, excellent staff! Thank you for the smiling faces!! read more

We were told by the salesperson that old furniture would be hauled away. When the delivery drivers showed up, they made multiple attempts to back into the driveway when the truck clearly would not fit and snapped a 40+ year old tree, then proceeded to act like nothing happened. They refused to haul away the old furniture. When I called to complain to the store, the automated phone service doesn't have a support option. Tried multiple options before using 'place new order' to get to a real human. They told me I was misinformed about the haul-away, offered the number I had just dialed for support, and sounded disorganized when I explained that's the number I called to speak to them. After a long delay, I got a different number that had the same automated menu, but more options. When I selected 'report property damage' I was forwarded to a third party help desk service where the person that answered the phone was clearly a non-native English speaker. Very thick accent, very slow speech as if he might be intoxicated, and long pauses of dead air where I'm not sure he was actively doing anything to advance the case. He understood my complaint, took 10 minutes to get my email correct before sending a request for photo proof, and then I was placed on indefinite hold after he confirmed he received the images. No resolution to this case. Definitely will not be buying here again. read more

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Absolutely horrible. went to buy a new living room set. Found what we liked and went to order. Was told half would be delivered within two weeks and the rest within a month. A bit longer than we wanted but we accepted it. Get home and already have spam emails from Ashley. The wife looks thew the ads to see if there is anything we missed in the store and finds the Furniture we bought listed 450 bucks cheaper than what the store charged us. We called and did get the price fixed. Then the next day we get a call saying it would be a month before the first two pieces would arrive and 9 weeks until the rest arrive. From 4 weeks to 9 weeks in a day. we called to cancel the order and were told it would be a 10% restocking fee. even though the sales lady said that we could just call any time and cancel part if we found something else. Believe nothing the sales staff tells you, I will not shop there again and would not recommend Ashley to anyone. After multiple calls to store and corporate, they completely refuse to do anything. Seriously stay away from this company. read more

HORRIBLE CUSTOMER SERVICE!!! They previously had an operations manager named Tatiana and just when I thought it couldn't get any worse, Jane takes Tatiana position and she is still no help. I don't understand how a business can take your money, but not help you. EDWARDSVILLE IL LOCATION This has been the worst interaction I have ever had with managers in a business. I'm not sure what happened to the customer is always right, but it is definitely not practiced in the Edwardsville Ashley Furniture Store. Managers, Tatiana Delvalle and Ryan Schwab both have to be the most unprofessional people I have ever dealt with. I have been in contact off and on with the stores since February in regards to defective furniture. They tried to pass me off to GBS to file a claim, but it was denied through them and they stated that it was a manufacturer issue, there was a nice sales associate at the store, Kristy, I believe who stated it definitely sounded like a manufacturer issue as well, but of course there was not much she could do. I was in the store the other day, because they NEVER answer the phone and got to speak with Ryan again who was so rude. I asked if I could speak with his superior in which he flat out said "no". He did say that he would have someone call me, but that has yet to happen. I am still working on getting my issue resolved, but I will not give up any time soon. I also emailed the operations manager Tatiana Delvalle and she just ignores them. It is sad that people in these management positions refuse to help you. Please beware before making a purchase here. read more

Absolute worst experience ever buying something. Our actual sales person said she would text us with updates and would never respond to texts so we had to call the store. We have had dates change daily... our couch has came in different sections months apart and we are still waiting on a piece 3 months later! We have chairs to our dining table, but no table and our sofa table is now is expected 6 months out! I have been hung up on numerous times and told different information over and over. Ridiculous and embarrassing customer service! Go down the street to Kloss or anywhere else! read more

Ashley Furniture Edwardsville, Illinois Absolute worst experience ever buying something. We have had dates change daily... our couch has came in different sections months apart and we are still waiting on a piece 3 months later! We have chairs to our dining table, but no table and our sofa table is now is expected 6 months out! I have been hung up on numerous times and told different information over and over. Ridiculous and embarrassing customer service! read more

Absolutely the worst experience of my life when it comes to customer service and getting a hold of staff!!!! These people take your money and give you the around about your purchase! I have been waiting months for my furniture and I was given a date and they did a no call no show!!!!! At this point I'm currently on hold going on 40 minutes!!!!! Definitely don't recommend!!!!! read more

Not happy! Bought a bed and mattress, coffee table and 2 end tables on May 29th. Just getting delivery today, July 11th! The excuse from them was Covid 19 caused the delay. Blah! Sounds like just an excuse. Would have been much better if they had warned us the day we made the purchase. Of course we would have backed out and found something else. Too bad they couldn't be honest with us. Not happy! read more

Hi...just an update..... They sent there tech out to fix this......now we are back to the same problem.....bed collapsing Now my dresser is collapsing also..... This FURNITURE needs a recall before someone gets hurt..... I am so disappointed. Someone please call me 618-719-3717 read more

Ashley sent our order to their "escalation department and they are about as useful as the store. They have had me send all my paperwork in and they would review it to see if they can make our order correct. It's been since 03/11/22 that Kaitlyn from Edwardsville Store created and there has been no resolution. It's been 1 week since the escalation department said they would get back with me. I'm not holding my breath. I firmly believe that Ashley is doing a bait and switch. RUN FROM THIS BUSINESS!!! read more

This place is HORRIBLE!!! We were told to expect some shipping delays when we bought a bed, nightstand, dresser, chest, couch and ottoman in August. It's MARCH and we STILL don't have all of our furniture!!! We are now being told it will be late MAY before it all comes in. Communication is HORRIBLE with these people and it's impossible to talk to a live human. read more

they don't stand behind their furniture and it's quality. their protection plan, better read it first, it literally covers nothing in regard to poor quality of their products. the value is way over priced for what you get. deceptive appearances in their showroom. rude customer service. read more

These people know they r taking advantage of you .... If u over spend then buy thier warrenty theyve takin u for all u have. Their coverage i was told. Covered danage and stains but what they dint tell u is it is just fir one stain. They will not clean the entire piece ever. So youve paid for coverage for one stain ...... Just one.... They actually told me good luck when i was trying to have my couch serviced.... Good luck......i can have one stain cleaned. But thats it... Then the discount they offer has to be after 5 years to the day.....or nothing.... Save your money.... Go somewhere else who actually care.... read more

Great selection of bedroom sets and living room sets. Tons of affordable artwork as well. Knowledgeable sales associates. Michael Cain was great to work with. Would highly recommend asking for his assistance. We can't wait for our stuff to arrive. read more

Worst experience I've ever had buying furniture!!! Sales person was good, which is why they got 1 star. The rest of this experience has been nothing short of a nightmare! Changed delivery days on me without telling me, so I had to take an extra day of vacation to be home for the delivery. They left black fingerprints all over our new bedroom furniture, they did not check to make sure every item was correct, they sold me on the white glove delivery which was not a minimal fee. One of the pieces was broken so I now have to take another day off work for the delivery of the replacement piece. Finally the worst is that one of their delivery drivers stole my wife's purse from our home. This was devastating for my wife, she had her debit card, social security card, a wallet and some other items that women carry in their purse. We reported the theft to the police and contacted Ashley, the police took it very serious and said they would contact the company to help in their investigation.Ashley customer service acted as though it was no big deal, I talked with about 5-6 people before I actually talked to someone that felt it was urgent. That person said they would investigate and get back to me the next day, I have heard nothing since. No follow up, asking how we are doing, nothing. It may not seem like a big deal to some but this was very traumatic for my wife, someone took a personal item from our home, the place you believe you're safe. Yet Ashley has yet to reach out since I called them and reported this incident, we followed all the right protocols by canceling her cards and filling out the form for a stolen social security card. Do not and I repeat DO NOT make a purchase from this company unless you want to be treated like crap and want to feel unsafe in your own home while their employees are in your house. Terrible, awful, horrible experience, worst EVER!!!! read more

Went in looking for a white China cabinet. I didn't see anything I loved, but found this gorgeous mirror I had to have. I am giving 3 stars because of the buying something process! Holy moly...it's just a mirror and it took forever and a day, plus tons of paperwork to buy this thing. Everyone was very nice, but the actual buying something process needs to be modified a bit. I almost said, forget it, but I really wanted that mirror. I love my mirror, but hated the buying it part and I don't mean the price. The manager actually gave us a little discount. I would love to go back, but I cringe at the thought of going through all that paperwork again! lol read more

Would give negative stars if possible. Worst customer service ever. I ordered one chair and the chair arrived with missing pieces. They said it would take 3 weeks to get the missing part. When it didn't arrive they could not tell me when it would arrive and would not give me a refund or a new chair. Waited months and moved to a new apartment with this stupid broken chair. I even took the chair back to the store and they said they couldn't do anything and made me lug it out back to the car myself. 2-3 months I finally get my missing part and can sit in the chair. Will never be going back here again. read more

I ordered my furniture on 07/12/2020 and paid them in full. I have NOT received my furniture yet. DO NOT BUY from Ashley. I'm tired of their excuses. Completely UNACCEPTABLE service read more