Eve was great! She was helping two other people, me, and answering the phones. She kept an amazing…read moreattitude and professionalism the entire time. Every store wishes they had someone like Eve working. She knows her stuff, is kind and just lovely to work with. My new mattress is on its way and since I bought a box spring and mattress, they will haul away 2 items. And they will price match and do a free exchange for 4 months. Yep, I'm happy.

Was in search of a mattress in a certain price range and found it! Very knowledgeable staff, not…read morepushy, and great deal! Totally recommend this store. Also, delivery was great! They were there when they said they would be, removed old mattress and even helped put on new bed skirt before putting new mattress on bed......we couldn't be happier and have been sleeping wonderfully.

Just bought a leather sectional here. Great labor day sale. We found the exact same couch for…read morethousands of dollars less than Mueller Furniture in Fairview Heights! Quick delivery

A little under 5 years ago, we bought what was supposed to be a higher quality sectional couch from…read moreKettle River. The salesperson talked us into the protection plan. Fast forward 4.5 years, the couch looks terrible as it's losing its shape and falling apart. Last week, one of the pillows ripped off the back of the couch and we subsequently submitted a protection plan claim. The claim was quickly rejected and so I called the Kettle River Manager. She said it was declined because it was wear and tear over time.. most likely because a pet was sitting on it and it caused the issue. We do have a dog, but it definitely has never sat on the back of the couch. She then tried selling me on using their furniture repair tech (which I'd have to pay for). I obviously declined. Fool me once, shame on you. Fool me twice, shame on me. What I've gained from this experience is Kettle River doesn't expect your furniture to last more than 5 years and even if you purchase a protection plan, they will most likely reject any claims.

Service was absolutely fantastic. Purchased a mattress on Thursday. Delivery day was Saturday…read more Delivery guy couldn't believe I was getting rid of my (8 yr old) mattress. It was sagging in middle. When I saw box spring I knew why mattress was sagging. There was a huge dip in the middle of box spring. When he took box spring we could see the rails etc had failed. After they left I called store to explain problem. Seth came to my house with new rails & put bed together. Super service!!

I love this store! We bought a great mattress here at a good price but the best part is the sales…read moreteam. No high pressure sales and very professional, knowledgeable staff. Love their culture and will buy all our beds in the future from them. They are a breath of fresh air after visiting other stores like Ashley where your needs come second to their commission. I'm so glad to have The Bedroom Store in our area!

Went in and spoke with Eve. She was Wonderful!! Very thorough and took the time to explain…read moreeverything and to answer my questions. I would recommend Matthew Firm in Glen Carbon to anyone interested in purchasing an mattress.

Since even Consumer Reports doesn't offer much help in selecting a mattress, this is a pretty good…read moreplace to begin your shopping. First, let the salesperson guide you through a selection test. You use a computer terminal to enter some personal information like your height, and whether you prefer to sleep on your back, side, or stomach. Then you lie down on a test bed, which "measures" your pressure points. The printer spits out a custom recommendation for the firmness that you need. Then, let the salesperson lead you around the store looking at mattresses best-suited for you. There's some color-coding used in signage to help you keep options sorted out. If you're with sleeping partner, you'll hear about sets that offer the best compromise between your two recommendations. The mattresses here span a wide price range.

Used to live in Edwardsville, IL a few years ago and was back visiting family. Stopped by Ashley…read moreFurniture about a week ago to see what they had. They were not here when we lived here. Fell in love with the Darshmore recliner. Very comfortable and it fit me perfectly. Could have sat for hours. Too bad I couldn't take it back home to Georgia with me. The staff there is very friendly and helpful. If you need help I would suggest asking for either Cathlyne, Kelsey or Cierra. So ... stop by Ashley Furniture!!

if I could leave a 0 star I would. I purchased $6478.45 worth of furniture including the 5 year…read morewarranty. Called prior to my warranty expiring to use, and was told the company did not have anything on file for me. Since then, my warranty has expired, leaving me with store credit. I have called dozens of times, speaking with different people each time who create cases regarding me wanting my $699.99 back in full due to them not honoring the warranty I purchased. They have essentially stole $700 from me and have given me the run around, told me I would be contacted, and it's all been lies from Ashley. They are now saying since it the warranty had expired, there is nothing they will/can do and in store credit is the only option I have. Do not buy the warranty from this company, total scam.

Friendly, had what needed in stock. Delivered within an hour. Best service you can find.read more

Love this place! There is literally nowhere else to get furniture in the area like couches,…read morerecliners, loveseats and mattresses! They have 3 warehouses full & have a decent selection for every budget. The staff was extremely friendly!! They also delivered for a nominal fee if $30 which I felt was very fair and great! Thanks Liquidation Warehouse!!

Katelynn and David were great help with us finding a bed frame. awesome customer service, very…read morefriendly, Great people 10/10

I moved from out of state. David Witt helped me with recommending a mattress without even seeing or…read morefeeling it. I explained that I like a firm mattress and have some back problems. He was able to quickly recommend something I would like and the delivery process was very easy! He had my mattress delivered the same day I got the keys to my new apartment. This all happened a year ago, and I am still very happy with my mattress. Highly recommend working with David :)

Do I recommend? 10/10!!!!!!!! Don't let the outside of the building fool ya, this place is grade…read moreA+. 1. These guys are amazing. 2. The products are great. 3. Experience in this store is what you need to made an educated and confident decision for an investment i. Tour bedroom. I called these guys and they answered every question I had over the phone. Let me tell ya, a had a lot lol. They had the patience of a saint and the knowledge of one too. I had made multiple phone calls that day and they were the only ones who didn't treat me like I was wasting my time. Once they told me the prices, which were half of what I had seen all day, I had to go see it for myself. Once I got in store I spoke with them and they had me in the perfect bed within 30 minutes. There wasn't a rush, they were just that good. They actually got me in a bed I wasn't looking for and I thank them for it. Not only was it cheaper, it felt better than the original I had picked out. Then they set me up with an adjustable bed frame that, as they say, does everything but park the car. I got all of this at the same price I would've gotten a frame anywhere else. Best part, I WALKED OUT WITH MY MATTRESS THE SAME DAY!!!! Being in sales before myself, I commend them on their honesty and ability to explain products and pricing to me. Thank you thank you thank you form my wife and I. You guys are the best and we appreciate the hospitality. I've had my bed for a couple weeks now and everything is perfect. 100% recommend!!!!!!!

Was looking for a queen bed frame and found that they have them on their website for $50 and $55…read more Cheaper than some other places in town. Stopped by to pick one up, only to find that the prices are actually $60 and $65. (More for a frame with wheels.) Person working there just said "I guess the boss hasn't updated the website in a while. Stuff just costs more now." Not a huge deal, but would suggest either keeping the pricing updated or remove it from the site if they won't honor it. I would also suggest going through the store and updating the signs. There are multiple in the store with spelling and grammar mistakes. Looks unprofessional. Might want to go ahead and remove some of them too, seems like every surface in the store has a homemade sign on it. Frame was in stock and associate loaded it in my car for me. Very nice. Have bought from here before and will probably buy again, but will confirm pricing in person before planning a purchase.