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    Coufal-Prater Equipment

    1.5 (2 reviews)

    Services - Coufal-Prater Equipment

    Farm equipment repair

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    9 years ago

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    9 years ago

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    United Ag & Turf - Taylor, TX - United Ag & Turf

    United Ag & Turf

    (6 reviews)

    Took our John Deere zero turn mower in for warranty work. We have less than 30 hours on it…read more Only 3 years old still under warranty, we only use it to mow about 1acre of lawn. Used it max 6 times. They would not warranty it saying that the air filter was dirty and it caused it to blow a hole through the engine. They want almost $3000 to repair. Absolutely insane. My husband cleaned the mower after every mow. They do not work for the customer at all. The idea that a dirty air filter could blow a hole through the engine is ridiculous. (the filter was only a little dusty not plugged. You can still see the white pleats). They only want to charge you. It is a total rip off. The mileage led went out last year and they told us we could leave it there for a few months because the parts were on back order. So we told them next time. So now it's next time (still under warranty) and they are saying we denied service. Hello they didn't have the part, not to mention they are an hour away and we have to tow the mower there each time. They have no concept of customer service Their idea of customer service is to not honor the warranty and give you an estimate for more than half of what it would cost to buy a new mower. I hope John Deere takes care of their customers because united Ag and Turf in Taylor does not. Oh and they just sent this "We are going to go further in as well. It will take some time as we must disassemble the engine." Like I trust them?

    We can't say enough thanks to United AG & Turf in Taylor TX. The sales team Michael Downs has been…read moreamazing to work with being there for all our needs, going above with everything we have requested. Tim in service has been outstanding and helpful as well. These guys make us want to continue to go to them and buy all our equipment from them. Thanks again Fellas for all your hard work!!

    Ken's Mobile Service - On Site Outdoor Power Equipment Service and Repair

    Ken's Mobile Service

    (60 reviews)

    I CAN'T GET KEN TO TAKE MY MONEY! Had a problem with a mower running too fast, and reached out to…read moreKen based on his exemplary Yelp reviews. He engaged quickly, set up a time to come out to my house, spent time diagnosing the mower, and showed me the part that was broken. He didn't have the replacement on the truck and I'd told him I was comfortable replacing it myself, so we agreed for him to come back out and adjust it after I replaced the rocker arm. On the second trip, Ken worked on the mower for a while to keep it from running too fast and pointed out a couple things I'd done wrong when I rebuilt the engine. Turns out I was going to need to rebuild the motor again to fix the internal part that wasn't working right. I tried to pay him for the 2 trips and he said he couldn't accept payment since he didn't get it to a full running condition. I have now rebuilt it, gotten it running again, and reached out to Ken to adjust it. He gave me detailed instructions over e-mail to make the adjustments myself since he knows I'm handy, and has declined my 3rd attempt to pay him for his services...again since he says he didn't leave the mower fully functional. You don't see this level of integrity, honesty, and consideration out of many people these days. If Ken won't let me pay him, the most I can do is give him a 5* rating anywhere I can. Great guy, and I would HIGHLY recommend him to anyone needing small engine repair.

    He fixed our old Honda mower, which are no longer available in gas mowers. He is scheduled out many…read moreweeks, but came back quickly to make an adjustment to the repair

    Coufal-Prater Equipment - farmingequipment - Updated May 2026

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