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Outdoor power equipment services

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1 year ago

Took almost 6 months to diagnose a repair on a small pressure washer. Never returned phone calls. Go elsewhere.

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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Ken's Mobile Service - On Site Outdoor Power Equipment Service and Repair

Ken's Mobile Service

(58 reviews)

I CAN'T GET KEN TO TAKE MY MONEY! Had a problem with a mower running too fast, and reached out to…read moreKen based on his exemplary Yelp reviews. He engaged quickly, set up a time to come out to my house, spent time diagnosing the mower, and showed me the part that was broken. He didn't have the replacement on the truck and I'd told him I was comfortable replacing it myself, so we agreed for him to come back out and adjust it after I replaced the rocker arm. On the second trip, Ken worked on the mower for a while to keep it from running too fast and pointed out a couple things I'd done wrong when I rebuilt the engine. Turns out I was going to need to rebuild the motor again to fix the internal part that wasn't working right. I tried to pay him for the 2 trips and he said he couldn't accept payment since he didn't get it to a full running condition. I have now rebuilt it, gotten it running again, and reached out to Ken to adjust it. He gave me detailed instructions over e-mail to make the adjustments myself since he knows I'm handy, and has declined my 3rd attempt to pay him for his services...again since he says he didn't leave the mower fully functional. You don't see this level of integrity, honesty, and consideration out of many people these days. If Ken won't let me pay him, the most I can do is give him a 5* rating anywhere I can. Great guy, and I would HIGHLY recommend him to anyone needing small engine repair.

Ken was great, fixed my mower in the driveway and even explained to me what went wrong and how to…read moreavoid it in the future. There's a bit of a wait for service as he comes to you, but it's worth it! Thank you!

Hill Country Outdoor Power - Incredible selection of products!

Hill Country Outdoor Power

(70 reviews)

$$$

This entity does not need your business. Management is obviously needing to brush up on their…read moreskills. The staff is very inexperienced in customer service. Plus, if you don't have commercial machinery they don't need your business, you're at the bottom of the totem pole. They took over a month with my one year old riding lawnmower. I sent the recording of the machine acting up. Paid $409 deposit. They returned it to me and said there was nothing wrong with it. Charge was $210. I would not trust their services.

I brought my lawnmower in for a possible warranty repair. I was told there would be a $200 hold on…read moremy credit card. Instead, there was a charge even though it was going to be two to three weeks before my mower could even be looked at. One of their employees told me it was just like at a hotel for incidentals. That's not how they do it at hotels, they put a hold, and he insisted that I was wrong about that too. They gave me excuse after excuse before even looking at the mower as to why the repair wouldn't be covered under warranty, including trying to claim that the problem was old gas (the gas had been in the mower for about 6 weeks with a stabilizer). Then they said it was probably the carburetor which also wouldn't be covered. Then they told me after they had charged the $200 that if they even looked at the mower there would be a $68 charge whether they did the work or not. They finally told me to just come get the mower. Complete scam.

Top Gunn - North Shore - Sthil Chainsaws, Non-Conductive 6' Extension Poles, top notch climbing gear we purchased in a short notice

Top Gunn - North Shore

(100 reviews)

Excellent service! Took a chainsaw in that needed some…read morework and not only was everyone there so friendly and helpful, they got the job done and it runs like new! Thanks, Too Gunn!

Website shows STIHL SR200 for price of $479.99 and I called and they said they confirmed 2 in…read morestock. I also asked for the price and they confirmed $479.99 and they also provided the price of the model up for SR200. I drove 30 min to purchase it and they asked if i would like them to test out the unit to ensure everting worked? I said yes and this is one of the reasons I like punching from them is they register for warranty, test and i support local business. Unit fired up, during checked he said total was $600ish? I immediately said the price was $479.99 and their website shows that price and that was the price given when i called. He asked if was still on sale and I said I have no idea but that why a called to confirm inventory and price. He asked who I spoke to and I did not get a name but he would find out who i spoke to. He found the person I spoke to and he said they can't honor the price he gave me for 479.99 because there was a miscommunication? I asked what the miscommunication was when he said what the price was 479.99? He stated they can't sell it at that price and walked away. What piss poor customer service not to honor the price they have on webpage and after confirming that was the correct price. This is bait and switch and I can understand not always updating your website but that's why I called and asked for the price and inventory. Very disappointing after driving 30 min to support local Austin business and then 30 min to return home.

Altaquip - outdoorpowerequipmentservices - Updated May 2026

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