This entity does not need your business. Management is obviously needing to brush up on their…read moreskills. The staff is very inexperienced in customer service. Plus, if you don't have commercial machinery they don't need your business, you're at the bottom of the totem pole. They took over a month with my one year old riding lawnmower. I sent the recording of the machine acting up. Paid $409 deposit. They returned it to me and said there was nothing wrong with it. Charge was $210. I would not trust their services.

I brought my lawnmower in for a possible warranty repair. I was told there would be a $200 hold on…read moremy credit card. Instead, there was a charge even though it was going to be two to three weeks before my mower could even be looked at. One of their employees told me it was just like at a hotel for incidentals. That's not how they do it at hotels, they put a hold, and he insisted that I was wrong about that too. They gave me excuse after excuse before even looking at the mower as to why the repair wouldn't be covered under warranty, including trying to claim that the problem was old gas (the gas had been in the mower for about 6 weeks with a stabilizer). Then they said it was probably the carburetor which also wouldn't be covered. Then they told me after they had charged the $200 that if they even looked at the mower there would be a $68 charge whether they did the work or not. They finally told me to just come get the mower. Complete scam.

I dropped off my e-mower at Cyrus and told Craig that it won't run, didn't ask about cost etc…read more since this is a new service area. He found and fixed the electrical short but also did every repair task he could think of, including pounding the nicks and dings in the blade and made it razor sharp, tightened nut and bolts all over and showed me some parts that are still working but will need replacing sometime. All this for a very modest fee (I would have paid whatever he charged since my lawn was getting long). He has great reviews and I can see why.

Great service and excellent work! Personable and thorough. We found them online... use them!read more

When i had another company look at the bid for just a tune up which Andy's was wanting to charge…read more$650.00, I was told they would only charge $300.00 including parts. Way over priced when we decided to take it somewhere else they refused to refund it the $120.00 deposit. They think they are the only game in town and have real attitude. Go some where else.

Reviewed previously but deserves referral. Small shop, honest information and recommendations,…read moreworked performed thoroughly and priced fairly. Personal attention and individual care given each customer. Highly recommend.

I called Ideal Appliance Solutions yesterday about my Frigidaire refrigerator, and Sebastian was…read moreremarkably knowledgeable, kind, and generous with his time. He listened carefully to what was going on, quickly identified the actual issue (not what I mistakenly believed), and gave me clear, straightforward guidance on how to handle it. Finding someone in home service who operates with this level of honesty, integrity, and genuine dedication to helping people is rare. His rates seem fair and his availability great, but above all, his willingness to go above and beyond for a customer is what truly sets him apart. Btw, rates are listed right on the company website. Wow! This kind of transparency is unusual and a time-saver too! I will absolutely be contacting Sebastian for all my appliance needs and cannot recommend Ideal Appliance Solutions and him highly enough!

Did a great job communicating with scheduling and providing price options and explaining the scope…read moreof work. I appreciate how quickly they responded and made the repair on my refrigerator seamless. Definitely recommend them for any appliance repair. Great business!

Great quality and service. Needed a last minute repair done to a gate I have on my ranch. Matthew…read moreshowed up on time and did exactly as he said he would do. Highly recommend!

Requested a quote for some services on a project I'm working on, this company did not even reply…read more Try another shop

I've been relying on Aaron at Appliance Authority for a few years now, and we're lucky to have…read morefound him! I quickly gave up on fixing things myself with YouTube tutorials once I realized so many issues require a true expert. Aaron is a genius at what he does--it's fascinating to watch him work. He's friendly, honest, and always provides fair pricing. This week, he fixed our built-in microwave for a fraction of the cost of replacing it. His services help us keep our older, well-built appliances running, and we appreciate that. A few years ago, he fixed our oven after we accidentally broke it during the self-clean cycle, and it's been working great ever since. You can trust Appliance Authority for reliable, honest service. They'll take care of you!

Purchased an appliance from Costco. Placed a warranty service call with Costco. Appliance Authority…read moretech shows up 5 days after call was placed. Says dishwasher needs a part and it will be about 3 days. That was 12 days ago. I have made multiple calls and left voicemails to Appliance Authority and to the tech and I have had ZERO response. Worst possible customer service and communication.

While the major portion of our bathroom remodel is officially complete, we did decide to make some…read moresmall changes. We swapped out our existing chrome faucets for gold hardware, and the difference is night and day. The previous faucets had a very sleek, almost Star Trek-ish look (a fun nod to my hubby, who is a serious sci‑fi fan), but they no longer fit the direction the bathroom was taking. Once the rest of the space came together, it was clear the chrome felt out of place. The new gold faucets align beautifully with the overall design and add warmth and elegance to the room. They tie everything together in a way the chrome simply couldn't. What felt like a small change ended up making a big visual impact, elevating the finished space and giving it a more cohesive, intentional look. If you're on the fence about switching hardware finishes, this is proof that even after the "big" remodel work is done, thoughtful finishing touches can truly transform the final result. The faucets were priced competitively. Many thanks to folks at Tri-Supply!

If you want a one-stop showroom for appliances, lockets, lighting, ceiling fans, doors, windows,…read moreoutdoor grills, patio furniture, look no farther than Tri-Supply. I was literally wowed when I walked into their showroom last Saturday. It was a mecca for everything home. Honesty, if you can't find it here, I don't know where you can. The only quibbles I have is that they do have departments and specialists for each department. I worked with Aaron in appliances but he could not help me with anything other than appliances. I also spoke with Kelly the day before by phone--both extremely pleasant to work with. Their computer system is not tied into their floor inventory, and apparently hard for even their staff to navigate, making identification of available stock on floor challenging without eyes on. Their desk phones are not wireless, so checking on an item on the floor means holding or calling back from cellular. This is a small, family-owned business. Now that Harway is no longer family owned and a part of the Ferguson brand, the choices for shopping local are dwindling. But don't let family-owned mean expensive. They price match with big box and offer much better service to compete strongly. Although I did not buy that day, I have them in mind for a couple of items. Recommended. Five stars.

I have rental properties and this company is always very quick in taking care of whatever needs I…read moremight have. Last service call was gas stove leak. They were able to repair and save me from buying a new unit. Have used them for AC's many times.

I have used On Point the past few years for my washing machine and my refrigerator and they were…read morehonest and knowledgeable for both. My fridge deli drawer kept freezing over and they came out and fixed it within a day or two of calling. As for my washing machine, they were not able to fix it because it was a motherboard issue with parts that were no longer available for my specific model. He gave me a few ideas of ways to get as much life out of it as possible and it continued for another 6 months using those suggestions. They had a $75 charge for coming out which I thought was fair even though they were not able to fix it. I would recommend using On Point for your appliance repairs because they are timely, friendly, honest and fair.