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    Quick Start Small Engine Repair

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

    Services - Quick Start Small Engine Repair

    Outdoor power equipment services

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    Ken's Mobile Service - On Site Outdoor Power Equipment Service and Repair

    Ken's Mobile Service

    (58 reviews)

    I CAN'T GET KEN TO TAKE MY MONEY! Had a problem with a mower running too fast, and reached out to…read moreKen based on his exemplary Yelp reviews. He engaged quickly, set up a time to come out to my house, spent time diagnosing the mower, and showed me the part that was broken. He didn't have the replacement on the truck and I'd told him I was comfortable replacing it myself, so we agreed for him to come back out and adjust it after I replaced the rocker arm. On the second trip, Ken worked on the mower for a while to keep it from running too fast and pointed out a couple things I'd done wrong when I rebuilt the engine. Turns out I was going to need to rebuild the motor again to fix the internal part that wasn't working right. I tried to pay him for the 2 trips and he said he couldn't accept payment since he didn't get it to a full running condition. I have now rebuilt it, gotten it running again, and reached out to Ken to adjust it. He gave me detailed instructions over e-mail to make the adjustments myself since he knows I'm handy, and has declined my 3rd attempt to pay him for his services...again since he says he didn't leave the mower fully functional. You don't see this level of integrity, honesty, and consideration out of many people these days. If Ken won't let me pay him, the most I can do is give him a 5* rating anywhere I can. Great guy, and I would HIGHLY recommend him to anyone needing small engine repair.

    Ken was great, fixed my mower in the driveway and even explained to me what went wrong and how to…read moreavoid it in the future. There's a bit of a wait for service as he comes to you, but it's worth it! Thank you!

    Texas Outdoor Power Equipment

    Texas Outdoor Power Equipment

    (1 review)

    TOP is the company behind the scenes. For a decade we were TOP customers without even knowing it,…read morebecause we buy through their dealers in the Austin area. In fact we even bought from a dealer that is not supplied by TOP, and this brings me to how we came to realize a difference in service, between dealers, and even distributers. To prevent embarrassment, I'll leave the "other" dealer un-named. We bought a good quality product from them (Echo), and months later it needed some warranty work. We dealt with them for months to get it resolved, and the answer they gave us was that our unit was trashed, and we should just buy a new one (from them of course.) Being in desperate need of another unit, we did purchase a replacement, but continued to fight our warranty at the dealer and manufacturer level. Because of the poor involvement of the dealer, the manufacturer was forced to deny the claim. Because of the poor management of the dealer, this would never be resolved, and in the meantime, our unit still held for inspection by un-named dealer, was THROWN AWAY. My guess is so that we couldn't get a second opinion on it. We were lied to, given the run around when we contacted them, and finally treated super rudely when we realized that this dealer was going to do nothing to keep a customer. Leaving said dealer, we entered one of TOP's dealers and voiceing frustration with the Echo, said that we were in need of a replacement product, NOT made by Echo. When TOP got wind of our boycott they decided to make it right even though they were not even involved in this case at all. They picked up the pieces of someone else's mess, and cleaned it up, salvaging a commercial customer. Isn't that how business in America is supposed to be done? Echo, Scag and Billy Goat, make the best products that we have used; BUT THE DEALER MAKES A DIFFERENCE! Make sure you go to Texas Outdoor Power's website, and buy your stuff from a dealer that is held accountable. What good is a warranty if it isn't backed by a company willing to stand for what's Thanks to the guys behind the scenes!

    Quick Start Small Engine Repair - outdoorpowerequipmentservices - Updated May 2026

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