So the service has been outstanding from the greeting to our waitress seating us, it's not to crowded yet. The place is very clean including rest room. Nice music lemonade taste very good not like powder stuff. I ordered salmon with garlic mashed potatoes and green beans and it was perfect, the cinnamon apples were not to sweet. I'm going to try the peach cobbler since apples were not too sweet. Well the peach cobbler was great as well, thank you for the great service read more

went in ordered take out. had the best customer service experience with Matthew! he's the best!!!!

I'm absolutely disgusted and disappointed!!! Despite the fact my togo order (Chuck Wagon chicken) was tasteless and dry, same with my second order (Chicken Fried Chicken). All of that is MILD compared to the DEAD FLY that was discovered seconds before a bite was taken, baked into the outside of a roll...GROSS! Well the rolls were returned to the store and management greatly refunded the rolls that I assumed came with the meals like when I dine in. No they didn't appear embarrassed or to concerned, and no they did not take care of the two meals that may or may not have been infested with flies. If this is quality and customer service this store is use to, needless to say a return is not seen in the near future...if at all! read more

The young lady who waited on us at the Waxahachie location was out of this world. Fabulous! All I know is the cotton patch Café in Waxahachie better be good to her and better be paying her as much as she was making in the Restaurant bar business because I would drive an hour to go to that location because of her attitude, beauty, helpfulness, representative of a beautiful, wonderful City A+ read more

Service was good, no problem there. When you walk in, you don't smell the aromas of food cooking, it was musty smelling. The problem was the quality of the food that's served. I got the soup and half salad combo. My salad was good, lettuce was fresh. The soup was not good. I ordered the chicken and dumplings and the dumplings were blobs of dough. Not a lot of flavor and it was lukewarm. Don't think I'll be back. read more

This is good solid road food. The place was spotless and the service was so friendly. We enjoyed our food which was quite good ( meatloaf and chicken fried steak). The Dr Pepper cake, though... amazing. read more

I ordered from this location and was very unhappy with my order. The Green Beans and Garlic Mashed Potatoes was good. But the Chicken Fried Steak was burnt and hard. I also ordered Peach Cobbler and that was to sweet. I will not return to this location at all! read more

Cotton Patch Cafe - Peach Cobbler - American Near Me - Waxahachie, Texas

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Came here while in Texas for a wedding. Christal the server was amazing give that young lady a raise. So kind and friendly. We had the chicken fried steak and chicken both were great. Jalepeno gravy was delicious. Son got the rib eye I was skeptical because the price was so reasonable. Well they have a great steak (good char and seasoning) at an amazing price. Bring the patch to Oregon read more

Good food, service was good. It's a great family oriented restaurant. I would go back.

I had the best experience at Cotton Patch Cafe last week. I walked in to be welcomed by the employees and a welcoming environment! We then got seated and our waiter Yadira was very patient,respectful, and very attentive. I didn't know what to order so our waiter recommended some of their best plates. The food was very delicious. I was recommend the Pork chop meal 10/10!! I would definitely go back. read more

The service at this restaurant was fantastic. Even in a full house, I felt like a high priority to my server Yadi. She went above and beyond for me and my party. read more

We came here for lunch; food was practically cold when it was brought out; not flavorful at all.. if you like bland food or have a restricted diet, this will probably work read more

Cotton Patch Cafe - Half Chicken Fried steak.. - American Near Me - Waxahachie, Texas

I am as full as a tick right now after indulging myself with the Monday chicken fried steak special, but wanted to get this review in while the dining experience was super fresh! 1. My server was "Rei" or "Ray," am adorable Arkansas gal with the sweetest accent my southern ears have ever heard. She was attentive to my needs, and smart... as she paid attention rather than interrupting my meal. 2. The chicken fried steak was perfect! The crust was golden and crispy while the meat stayed tender and juicy! Amazing!!! 3. I had never had the broccoli casserole here but loved the cheesy rice with sparse broccoli...a kids dream (and mine)! 4. Service was quick and efficient and the ambiance was peaceful and I enjoyed that as I had just ended a work shift when I decided to use the Cotton Patch gift card I had in my wallet for the past 2 years! 5. Cotton Patch exceeded my expectations today on all accounts! Well done! read more

do not order to go or delivery from this place. you will not get all that you ordered and paid for every. single. time. !!! lesson learned! it only took me 5 times for them to screw my order up and im done. then the manager wanted to argue with me. not to mention the long black hair on my porkchop. you will never get my business again. i pray that all my family and friends take my experiences and never go here again either. get it together cotton patch! read more

We love the daily specials..the Chicken fried steak is great. The service is top notch. Restaurant is always clean. read more

Wife and I went for late lunch about 3pm. Only 10 people there. Ordered 2 chicken fried steak dinners lunch size. Initially server gave us 2 rolls and butter. It took about 20 minutes before our meal came. We asked for additional rolls and she said they had to cook them. After 15 minutes we still didn't have them. I asked again and it took an extra 5 minutes. By this time my dinner was almost finished and cold. She gave me 4 rolls. Point is I like rolls with dinner. With only 10 customers why take that long for any item. read more

I got takeout about a month ago and didn't get the gravy for the chicken fried steak. After waiting a month we decided to give them another chance. Well, ordered today and guess what, no salad. This will be our last time to order from them. As many young people they have working there they could assign one of them to check takeout orders. ORDER AT YOUR OWN RISK! read more

The white staff did a great job of taking care of our 12+ table. Broccoli rice casserole was really really good but the steak was a little grizzly, so I was disappointed in that. I agree everything was pretty good. Not an amazing but not bad. read more

Each time we pick up food to go, they miss something from our order. Today they left out gravy for chicken fried steak! Ought to be against the law here! read more

Great food, service and atmosphere. It definitely has a cafe ambiance. The service was prompt and friendly. The food selection was great. I chose a grilled salmon. It was very well cooked! I was amazed. Usually when we buy salmon it is overcooked. This was not overcooked. It was done to perfection. The sides choices were great! Squash casserole & broccoli rice casserole were my choices. I would definitely go back. read more

The food was excellent and our server was superb. Michaela was very friendly and attentive. It was my 1st time but definitely not my last.

Makayla aka Mak was great very attentive and the food was delicious get the butter cake if you cake yummy !!!!!!!Ambiance was a vibe very laid back welcoming .i will be back read more

Ms. Parker was the sweetest waitress ever the food was so good but overall we loved our experience

We order here all the time. I got an email for buy entree get second free ordering online. I ordered online and it has to be for pick up only. Doesn't say anywhere in add about that! False advertising. If you are expecting to get a meal free from an email you have to pick it up!! When I called store to question it, I was treated very rude and all I was trying to tell him that it was going to be a problem for other customers. He cut me off very rudely!! Why can't people be a little nicer about problems??? he was a manager. read more

A solid choice if you want home cooking. Sometimes they get it wrong due to staff but we have been pleased for the most part.

I tried the Cotton Patch in Cedar Hill years ago and I was disappointed. For that reason alone I stayed away from other locations. However, with the beginning of the new year I figured I would give the Waxahachie location a chance. So, I ordered the chicken fried steak with mashed potatoes and Mac & Cheese, chicken fried chicken, mashed potatoes, corn and a grilled cheese kids meal. The chicken steak was hard in some places and impossible to cut. The potatoes were far from creamy and closer to hard as a brick. The Mac & Cheese was too soupy and bland. The chicken fried chicken was bland. And the most disappointing was the grilled cheese. It looked as if the bread was microwaved instead of grilled on the stove. I have included pictures to verify my experience. This is a lesson learned! I should have stayed away after the first visit. read more

Cotton Patch Cafe - Grilled Cheese Sandwich & Green Beans - American Near Me - Waxahachie, Texas

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online order was missing items. I was told I would receive a credit to my card and it did not happen. I was also told I would receive a coupon for a free meal by mail. Also did not happen. Food was ok, service was terrible. read more

My wife had the salmon and said it was delicious. My Cajun seafood was tasty also. The others in our party ordered fried fish and French fries. The restaurant was out of ketchup and tartar sauce. We were disappointed that they didn't tell us we hen we ordered. They also didn't have any wine and had almost no selection of beer. Our server was sweet and doing the best she could. We will probably give them another chance read more

The food took a long time to get. An order that said it's be ready in 25 minutes took an hour and a half so 90 minutes. The manager apologized and gave me a buy one get one free coupon only for me to discover once home expired a year ago. We tried the location again and delivery times improved but order was not prepared correctly and had to be redone at pickup time. read more

Everything was wonderful, from the food to the service! Jayla was awesome! The manager was talking and laughing with guests. It was wonderful. We will absolutely great! We got a duo and pork chop both were delicious! read more

I ordered Uber Eats, I have never dined in here. Our food arrived as we ordered it in the app. I ordered the chicken fried steak and my wife ordered the chicken strips. The food was fresh and hot and the portion sizes were large. The food was well seasoned and not overly greasy. We will order here again. read more

Only put a star because i have to. This place sucks. Its so slow. We sat and waited for 30 mins for 2 salads. No bread ever was delivered after they kept saying it was on the way and its baking, but the 3 tables after us all got at least their damn bread. The waiters here all huddle around the kitchen and no one works with a sense of urgency. New staffing is highly recommended and please train better on hospitality . Thanks. read more

Was the best while one particular manager (who passed away a couple years ago) was alive. They just can't ever quite get orders right. When ordering to go-don't dare drive off without searching your bag. You will be missing at least one item, the portions are kid size, and the wait....,well, just wait and see. Go figure. read more

Came here today with my husband and his parents during lunch time. I'm sorry but when you see 3-4 people standing around and looking at you while you wait to get seated is annoying. You guys weren't even busy on of you can greet and seat us. Anywho... we sat down and everything was good until we saw the cook eating food while cooking it as well. Talk about cross contamination . Then we ordered chips and queso. Which the cheese was good. The salsa had way too much garlic and they gave us these half-ass chips and not many at all. So thankfully the waitress gave us some more. Food was ok. My father in law ordered a Sirloin steak and said it was a little tough but the rest was ok. I just think that needed to be addressed. Having employees eat while on the line should not be acceptable. read more

Cotton Patch Cafe - American Near Me - Waxahachie, Texas

I have been coming to this location for a few months now to eat and especially to visit our favorite server, Catlyn. Yesterday was just a little different from my experiences. Due to short staffing and a heavy flow of customers, I watched this young woman not only server her tables with her best service but also assist other servers with theirs. Definitely an impressive thing to watch and the main reason my family eats here! read more

There have been a few changes lately for the better. A nice bright happy, atmosphere with some country music playing matches well with the great home cooking! Without a car it's hard to get around but Cotton Patch is the best place to walk to for a good chicken fried steak. I had corn on the side which I took home and my other side was the broccoli rice casserole- that's always good! Great rolls to if you ask for them- I'll get honey butter next time. No complaints about the food there from my parents (in previous visits) or myself. Looks like the menu has changed a little and I will likely come in more often to try new stuff. Including the chicken fried bacon! Major props to the wonderful young lady who served me as she was one of the nicest wait staff I've ever had in a restaurant! Kind of wished I'd had more $ to tip. Great people, great food, great service! read more

Go to place for good family meals. Do yourself a favor and try the Butter Cake, you won't regret it. Added bonus, they have the best server, Taylor, in Waxahachie! read more

Phew this place is amazing First I thought it was just the super helpful and friendly waitress Caitlin who was making the experience really fun and eventful. The food was some of the best home made from scratch food I have had in a while from the rolls, the chicken fried chicken, down to the desserts. The butter cake shouldn't be legal to sell! Best ever!!! HIGHLY RECOMMENDED! Once again thank you Caitlin for making our cotton patch and experience wonderful read more

The flavor of the food receives a 5 but the portion sides of the sides is unacceptable . My husband had about 7 fries and my green beans and baked squash don't even make a full scoop combined . read more

Cotton Patch Cafe - Grilled chops with fries and okra - American Near Me - Waxahachie, Texas

Yelp Review - Cotton Patch Café: The service was horrible. We watched 4 waiting parties walk out because no one was at the hostess table or even acknowledge their presence. That was a total of 15 people that walked out, they were large parties except for a lady that was by herself. We waited about 10 minutes (while staff walked by) to acknowledge the people in front of us or acknowledge us. I almost walked out as well but I really wanted to try Cotton Patch Café a second time and we drove a good while to get to this location, so I stayed (mistake). Most tables and booths were dirty, plates and cups/mugs on them and no one was picking them up. There were two of us and the hostess said they only had a table open because all others were dirty. We were fine with a table, however, we were seated in a table for 6 and there were only two of us. We were there for a total of about an hour and a half and most tables were still dirty when we arrived and when we left. There were about 12 staff members and we could not figure out who the manager was, or if there was one at all, it looked like there was not. Ambiance was not what I expected, this is my second time going to a Cotton Patch Café restaurant (first time was another location). Very disappointing, I wanted to get out if there as soon as possible. The waitress that came to us asked what we wanted to drink and since they took so long with everything else, we told her we were ready to order. I ordered fried pickles and asked if we could get them before the food, she told me to wait a second while she entered the info on her iPad. Then my mom ordered and she had to repeat her order a couple of times, the waitress would say "wait", then she said she had submit the order with her iPad and "I have to let several people know" I have no clue what that meant and honestly I did not care, it was annoying and obviously not working. When she finished taking the first order she said "is that it?" I said "no, I need to order as well" ((( obvious thought - there were two of us, you would think both people are going to order right? Maybe not so obvious?)))She took my order and asked my mom again what the second side she wanted was. That was the third time. She took my order, then asked us again what our drinks were. We repeated the drink order to her. She said she would bring bread shortly, but that did not happen. We called a nearby waitress several times and she would not look our way. A lady in line to pick up an order, close to the back wall looked over at us, smiled, and shook her head. As if acknowledging she could not believe she heard us but the waitress closer to us did not. Eventually that waitress came over and we asked for bread so she brought it to us. Finally food came, the chicken fried chicken was very small, tasted good but very small. At $15 I could have had a nice steak for a few more dollars somewhere else. My Pepsi tasted like Diet Pepsi, I asked the waitress if it was regular Pepsi and she said yes and continued her business. Did not even worry if there was a problem or how she could make it better. We both finished our drinks and never got a second drink, also the waitress never came back during our meal to see if we needed anything else. I tipped her out of habit, and honestly I should have not tipped at all now that I think about it. We asked for boxes to go and a piece of carrot cake to go. She brought the boxes and the bill. I saw an amount and she asked if I wanted her to take my card - in my head I'm thinking "yeah, could I look at the bill first?". I did not say anything like that but gave her my card. My mom reminder her not to forget the cake. She came back with the bill to sign but the amount was more. She did not have the itemized bill any longer. I asked her why the bill was more than the one she showed me first. I asked if she forgot the cake. She did not give me an answer, so I asked her for an itemized bill. She came to give me the bill a few minutes later and in a very annoyed tone she said "here's your itemized bill". I said "thank you, have a great day" and she did not respond. We got up to leave and she was at the hostess desk talking with another waitress and as we walked out the front door we said "thank you" twice and neither one even acknowledge us leaving or even answered us. They just talked through the whole thing. That was the longest I saw a hostess (much less two) at the front desk in the hour and a half we were there. Service: HORRIBLE Food: Okay Ambiance: unwelcoming, dirty, disorganized. Very disappointing, I was really looking forward to going to this restaurant. read more