Ordered 2 steak finger baskets with side salads and sweet potato fries on both. Got sweet potato on 1 and regular FF on the other. Also ordered 2 iced teas, did not receive either drink. They take my money in EXCHANGE for what I ordered. Not getting exactly what I ordered is COMPLETELY unacceptable! There is no excuse for getting it wrong! read more

We don't frequent Cotton Patch often but we always enjoy it when we do! They have the best yeast rolls and whipped butter! Be careful not to eat too many though cause they can fill you up quickly! I usually order one of their many salads! My favorite is the grilled salmon Caesar salad! Super tasty! Be prepared to wait on Sunday afternoons though... They get busy after church! read more

Have tried this place numerous times since moving here and the food is really good. Just every single attempt at curbside delivery or phone ahead or on line ordering has been wrong. Still love the food but now have to open the takeout before leaving because they always miss something. You know like the desert we ordered the apples on the apple pork chops the fully loaded baked potato with 0 fixings. Oh and once we got charged not once not twice but 3 times for our order. Had to make a special trip in there the next day to sort it out. We did get a manager comp on next meal which was nice but wow. Once again love the food just check your order. read more

The waitress wasn't very friendly. I had the Baja tacos. Fresh and yummy. My mom had the potato soup not that great. Also got steamed broccoli and it tasted weird. Overall good. Little pricey. read more

Cotton Patch Cafe - About to give this a try! - American Near Me - Granbury, Texas

It took forever to get our food. My husband's chicken came out burnt to a crisp but cold. I'm not sure how they managed to burn it, but serve it cold. My steamed vegetables were hard as a rock. I noticed lots of cobwebs hanging. I wouldn't consider the restaurant clean. We have enjoyed going ever since they opened. It has really gone downhill lately. We were very disappointed. read more

Yummy food and fast friendly Restaurant in town! As far as good we give it 5 stars for the food. Servers we give a 4. read more

Went to Cotton Patch on thursday evening and was really looking forward to writing a review of their catfish. I've had catfish at several locations and have always enjoyed it. Unfortunately, after being seated I sat around for about 15 minutes with none of the waitstaff showing the least bit inclination to actually wait on me. I didn't even get drink service. So I went across the street to Flames where the service and catfish were both well above average. read more

Chicken-Fried Steak and Chicken-Fried Chicken were great. The Steak was tender without being dry and undercooked. Absolutely no gristle or grease. Had gravy on the side to keep the steak crispy. The Chicken-Fried Chicken breast was perfectly cooked and juicy. The Baked Squash and Broccoli/Rice Casserole were good which I seasoned with on-table pepper grinder to suit my taste. Rolls are really in the top two in town. The only let-down in the whole meal was the green beans. Looked and tasted like out of a can. Will go back but will avoid the green beans. Our server was Ali and she is a top-notch worker who strives to make your meal perfect! read more

Cotton Patch Cafe - Chicken Fried Steak with French Fries and Green Beans - American Near Me - Granbury, Texas

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My husband and grandaughter frequent the Granbury Cotten Patch often. Usually good service. Today I chose delivery from Door dash . My orders of steak fingers arrived without gravy. I called the restaurant and the cashier told me they could not bring the gravy or compensate for the incomplete order. I asked to speak to the manager , and after being on hold for 25 minutes, hung up! On top of all, then there is there 5% extra fee they have talked on to their food. Calling the corporate office tomorrow, I hope it's not the same reply! I'm read more

Placed an order by phone. Young lady sounded scattered, which was proved by getting an incorrect order. Took 20 minutes longer than told plus an extra 5 to fix the order. Not sure why because there were only 5 tables seated and more than ample staff to cover the entire restaurant plus take-out orders. Quality has gone downhill since we moved here and even more so lately. I don't believe it has anything to do with Covid-19. read more

When you're looking for good food in Granbury, it's often difficult to find good choices. Not because there aren't any (there are a handful), but because they're either closed when you want to go or they've gone out of business completely. Cotton Patch is our go-to. Yes, it's a chain, but the food is consistently good and so is the service. The staff is friendly, the prices are appropriate, and they're always open when you're hungry. I'd give them 5-stars if only they served breakfast. read more

Zero !! placed an order earlier today (2pm) to be ready at 6pm, card was charged. 6pm order not ready and excuses made. " it's on its way " 7 pm still nothing caked and asked for Mgr " we are out of chicken fried steak " " want to place another or ? " Hell no !!! New management is needed. read more

We hadn't been to Cotton Patch in quite some time, but decided to come in for dinner. The chicken and dumplings were delicious! Our server, Donna, was very sweet and attentive. She engaged in conversation without lingering at the table!! We'll ask for her again the next time we're here....which I'm sure will be soon! read more

Will I come back? Nope. Is it because the food or our server? Nope. Can I give zero stars? Nope. Here's the problem. I ate an early lunch here one afternoon (my first and only meal that day) on our way into DFW. Around dinner time, I started to feel queasy, shortly after I was sick as a dog. Projectile. So bad that I had to go to Lake a Granbury Medical Center and was ADMITTED for an overnight stay. They did their tests and said that I indeed had food poisoning and e.coli!! .... A few days later, and after I was finally discharged WITH multiple medication prescriptions, I was feeling a TAD bit better and called their corporate to let them know. Their local store manager called me back (was very nice) and let me know that their insurance rep would be calling me soon... I then had to go to the hospital to obtain my records and then go to the UPS store to fax all of them over. It wasn't horribly expensive, but between my hospital co-pay, records, prescriptions and faxing about 100 pages to them, it adds up. Not to mention caring for my toddlers and was off work. About 2 weeks later I receive a letter from them...they said quote "since no one else had any issues that day, I simply must of had the flu." I never asked for anything from them...I just called to let them know of this. If it had been one of my two toddlers or my elderly father in law, things could have been much worse...Instead they made me sick, never apologized and basically called me a liar, even with medical records?! I still have my records and their lack of business letter to prove it. Do not eat here...whether now sanitary or not..that's just bad customer service. I used to like them, check out my previous review even. By the way, I had the salad with strawberries on it. :/ read more

Our server started out great then got swamped and things went downhill real fast. I felt bad for her... she was way over-sat and seemed flustered. With that said, the food was incredible and quickly made up for our inexperienced server. The hot rolls were aaaamazing! Chicken tenders- great (me), chicken-n-dumplings very tasty (son) and triple bacon cheeseburger (hubby) super yummy! We all tasted each others food! Side dishes were great too!!! read more

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I tried the Three Cheese Bacon Burger today and was thoroughly unimpressed. While the dinner roll and the bun on the burger were excellent, the meat was seasoned with so much pepper that I was burping it up hours later. I know they must find it difficult to distinguish themselves from Chili's and Black-eyed Pea, but over-seasoning the food is not the way to do it. read more

Must have changed management. Ordered the catfish platter and was surprised at the presentation and lack of fries, called a man over and pointed out the problem; wasn't pleased cause I wasn't his table? 10 minutes later an order of fries arrived. Must have felt guilty, no explanation, just threw the fries on our table and left. They used to be really on top of their game. I'm a very generous tipper so it couldn't have been that. I'll think twice before returning. read more

Cotton Patch Cafe - Catfish platter (10 fries) - American Near Me - Granbury, Texas

The Granbury Cotton Patch has definitely gone downhill the past few months. I don't know if it's management, bad cooks or what. I've witnessed tables not getting waited on, we were one of them, getting bad food, also one of them, but was so captivated by the people calling out the manager and leaving with their tables covered in uneaten food or leaving before they even put their order in, that it was like a side show. One table of about 10 people got up and left after receiving only half of what they had ordered while the other guests just sat there. Management was called out on this one as well. The food is disappointing to say the least. Get a new manager and straighten the mess out! read more

Second time in. second time they were out of Chicken fried Steak?...How can the signature meal be allowed to run out?..Seemed they were out of a lot of things. Servers seemed embarrassed to tell us that info. No rolls made for the meal, but ready after?..Entree I had was very small portions...Saving the evening a little was the attentive staff..Food wise, 2 strikes, I'm out... read more

I moved here a few months ago and we didn't have a cotton patch anywhere near where we used to live so I was excited to try it. The food here is actually really good and I love the king ranch chicken casserole but every single time I've come here there is always some kind of wait staff drama going on! Like very loud wait staff drama, as well as at least twice we've had our waitress trash other staff in a conversation with us, which is really uncomfortable. read more

Would go to five stars for service. She was friendly, happy, and very attentive sure no complaints there but the food was terrible! Wife ordered a veg. plate that she thought was simply tasteless and only warm, she put it aside. I had a catfish platter, fish was okay but french fries were somewhat kin to wet noddles and hush puppies were way over cooked didn't eat either fries or pups. As one reviewer put it we don't have many choices other than Tex-Mex, Italian, or maybe pizza and hamburgers and maybe that's the reason we keep trying these places but think it will be a while before going again and even then I will most likely be alone. read more

We were seated right as we walked in ( 1 adult 1 child ) but that's where the quick service ended. We sat in a booth right across from where all the servers were and no one approached us for 15 minutes until I was looking over to see what was going on- the girls then argued amongst themselves about who would take our table. Server came took our drink order and food order since we already knew what we wanted and then when our rolls were brought out they were brought with dirty plates. We waited about 35 minutes for our food when it's slow enough for 3 servers to be in a booth eating food from the kitchen ( I understand everyone needs breaks but for their food to be priority over customers is kind of ridiculous ) Food was okay had to wait for the side of mac n cheese to come out but didn't eat it anyways since it was essentially just noodles in water the cheese was so liquidy. Flies all over our table. Then my card was charged twice. Way different from how the burleson location runs. Was disappointed and wasn't worth the time/money. read more

We have been going to Cotton Patch for a long time. I haven't been in about a year. I went in with my wife and granddaughter. We waited at the door about three minutes before anyone acknowledged us. The restaurant was not busy as it was about 3;00 p.m. After being seated we waited about ten minutes with no service. I finally got the attention of an employee and asked if someone would take our order. about 5 minutes later the waitress came over. I had the all you can eat catfish, my wife ordered the chicken and dumpling and my granddaughter ordered the salmon. The dinner rolls looked like they just came out of a bag and sprayed with oil,The catfish was good, the chicken and dumplings was way too salted and tasted awful.The mac and cheeze was dry and hard. My wife felt sick after eating the dumplings. We were very disapointed as we have usually had grood service and good food. We are not likely to go back for a long time as this locations need better management and someone to check the food before it is delivered to the table. read more

This place is super nasty, we came here for my moms birthday and it took AND HOUR for the food to get to our table. My mom got a baked potato and it was cold and so was my dads, my tilapia was not breaded right and it was nasty. My mom also got a steak and it was super small and it was really dry the meat. The only good thing was my moms broccoli other than that don't come here I would rather starve than eat at this nasty place WE ARE NEVER COMING BACK read more

I ordered online at 3:15pm. Arrived, per instructions for CURBSIDE at 3:40pm and waited until 4pm before I went inside to pick up my order. Handed two cokes and while juggling the bag of food, two cokes in Styrofoam cups, my car keys and the car door, I dropped a coke. Went back inside to get another coke, and for 10 mins stood at the counter with 4 waitstaff ignoring me. I know we are being kind these days, grateful for those who are working, but we are also paying AND tipping. Come on Cotton Patch, get it together. read more

Well, we notified the manager quietly and politely that there was still a sticker on the tomatoes on my sandwich. I found it because I bit some off! He listened but then nothing was done for us on our ticket, not even a coupon for a future meal. We ate there about once a month but I guess that was the last time. Our waiter was excellent and very sorry for the issues. read more

Ok, I know the choices of restaurants in Granbury are limited - well, at least compared to Dallas. I once went to the Cotton Patch up in Frisco a few years ago and was not impressed. But it seems like 1 out of every 4 times I visit my parents in Granbury - they want to go to Cotton Patch. The only thing that I order now is the catfish basket - I have not liked anything else I have tried on the menu. My folks love the grilled Tilapia - but I have tried it and decided they just like it because they like to eat healthy. The service is very hit or miss - I don't think they hire anyone over the age of 17, so not unexpected. I will give this place two stars - not a place I would ever choose to eat at while in Dallas. read more

The food here is good. I've never had anything bad. Polite service. Our server stephanie was polite and always on her toes! Great job!

I'm a connoisseur of fine chicken fried steak.. I had been told that Cotton Patch made an excellent one, so I dropped in to Cotton Patch in Granbury on 377. The waitress was very nice and prompt. The meal came in a timely fashion and looked good at first. I cut into the steak, and the breading fell off about half the top of the steak. It took a while to cut through all the connective tissue to get a bite size chunk. I attempted to chew it but it was tough. I ate about half the steak (I was hungry) and called for the check. When the waitress asked how everything was, I told her the steak was tough. She apologized and laid down the ticket. No attempt to offer to give me a discount or call the manager. I didn't press the issue but I'll not be going back there. read more

Cotton patch in awesome I go at least 2 times a month. Servers are awesome , and we love our chips and queso. And my 2 year loves the colors and books. read more

This is not the best restaurant I've ever been in but it is okay. Being a formula restaurant they try hard to do a good job on their food. Better than most. I particularly like the baskets. I often order the Shiner Bock fish or the shrimp baskets and they are pretty good. The service is almost always great and the wait staff are always friendly. Yes, I'll be back. This is the only restaurant of this type in Granbury. read more

We ate at Cotton Patch for the first time ever and the food was fantastic and the service was great ( Stephanie was our waitress). We will defiantly eat there again. read more

It had been many years since I had visited a Cotton Patch Café. I was in Granbury for the weekend and needed comfort food for lunch. I ordered the chicken-fried steak. When I order food in a restaurant, I like to get things that I either won't or can't cook at home. That includes chicken-fried steak, because I won't fry anything at home. It wasn't the best I've ever had but it certainly wasn't the worst. The breading came off a little too easy, but it still brought me much needed comfort. By the way, the service was excellent. Our server brought me a fresh lemonade whenever my glass got down to half full. That's the kind of customer care that you don't see much anymore. Oh, and did I mention the warm dinner rolls? They were great! read more

I've ate at a lot of cotton patches , despite this one being smaller it has the best food of any I've eaten at . Wonderful job

My wife an I really enjoy the place. The food is great and service is friendly. When my sweet tea glass is empty the waitress fills it right back up. I would recommend this place to all my friends and family. read more

Really it's just good old country comfort food. Not out of the ordinary or flashy. Just good food and service. Solid restaurant chain.

Went to the local one. Was very good. Management was very nice. Couple bought my meal. Whomever it was thank you.

Stopped at Cotton Patch in Stephenville after a long day. MiKayla was our waitress and she was so nice and helpful. She made sure our drinks were refilled and that we were "caffeined up" to continue our trip. She was so kind and patient with our special needs son... I can't thank her enough for making him feel so special. He's still talking about his "Kayla" two days later. The food was amazing and it was a clean, welcoming place. read more

NEVER IMPRESSED. Let's just start by saying the food is consistent (what food chain isn't). But the service we get EVERY time we go is a joke. The first time we waiting 20 minutes before getting drinks. The second time they gave us our food with no silverware to be found! We waited and even tried to wave down other staff and no one would look our way. Finally we got someone and she still didn't bring us any! We had to ask her again and finally got some when we asked a second staff member! The third time(and last time), they sat us and pretty sure they forgot about us. When a waitress finally came she took our orders and when the food came we had none of the condiments we asked for. When I asked her about it she rolled her eyes and said the kitchen people never listen and stomped off. Not impressed with the service from this restaurant at all. read more

The atmosphere is homey and service was good. Food however not so good with the exception of the fried green tomatoes they were great