I was looking for a second opinion, had a recent audiogram with me but audiologist thought a new…read moreone would help with aid fitting and would be covered by insurance. I am still disputing the validity of the charge that resulted. Meanwhile I got a trial of the high end aids of a new brand. The trouble is this brand has no additional aids for partners or small meetings. She knew, or should have known that with my hearing loss I need not just the hearing aid but a suite of supplemental aids for specific settings. I was no better off after multiple trips. Then there was a restocking fee no clearly mentioned previously. One star for fair technology in attempting the fit. Otherwise not my favorite office.

My mom had been Dr. Lisa Bragg's patient since 9/2020. She was pleased with the her care…read more On 3/31/2023, we arrived at the clinic a little before the appointment time 3:30pm for annual check. I saw Dr. Bragg passing by the front desk and we greeted with each other briefly. We were then waiting in the lobby for about 15 minutes. Dr. Bragg did not have any patient at that time. She was only on the phone. My mom did not feel well and she can't endure such long wait. When we were finally admitted to her office, it was already 3:50 - twenty minutes later than the appointment time. Dr. Bragg should have better understanding in serving rather old senior patients in their late 80s. They are fragile. My mom was sent to ER on 4/16/23 due to weak heart and passed away in the rehab on 4/27/2023. Another incident: On 2/8/2023, we went to the clinic for hearing aid check. We were put to wait in the office for about 20 minutes by another doctor. All she did was changing the domes to smaller size. We appreciated her effort but it made the situation worse. One hearing aid slipped off her ear the next day and we didn't find it unit the 2nd day. It was pretty chaotic. At home, I found larger sized domes in the bag. I changed them within 5 minutes. My mom had complained about her hearing aids being too easy to fall off, but we were never advised the solution of custom made earmolds until the visit on 3/31/2023. Dr. Bragg made the molds and sent to the manufacture to custom make it. My mom was never able to use the customed earmolds..... The new earmolds are still sitting on my late mom's table. I respect Dr. Bragg and the other doctors and I also appreciate their care and patience in treating the senior patient. However, I hope they can serve the seniors patients better and truly put them first.

Audiology First (AF) is The Best. I was "saving money" using a Big Box shop, but when I had…read more"issues," I had to wait weeks for an appointment. So I moved to AF, and I can be seen within Hours, not Weeks. I'm being Effective (mission accomplished), lAnd I'm still saving money in the long run because AF helps me to keep my hearing aids twice as long. AF Has My Back when I need it !!!!!

Audiology First LLC has been my hearing center for a number of years…read more I have received both diagnostic and treatment services. They clearly make a strong effort to keep up with current technology. Diana Wagner, M.A., the audiologist, is a caring professional who has earned my trust. She does her best to provide individualized programs and help with problem solving. When you call or come in for an appointment you feel welcome.

Excellent care. I discovered my hearing loss at 52 and was extremely scared. So very thankful I…read morecame upon Dr. Muzii @ Hearing Solutions. She was caring, supportive, knowledgeable and extremely friendly. She thoroughly explained my hearing loss to me as well as everything I needed to know about my hearing aids. The staff are very friendly and helpful as well. I really feel like family here. I am now a big advocate for hearing health. I would recommend Hearing Solutions in White Marsh to anyone having concerns about their hearing health.

I highly recommend Dr. Spoor! As soon as you walk into the office, it is always clean and nicely…read moredecorated. There is a TV in the waiting area along with snacks, water, tea, and coffee. Rarely do you get this treatment at any doctor's office. What I like most is Dr Spoor is so thorough - the list of question is intense, but the information is needed for the best treatment. I never feel rushed and she answers all of my questions and in terms that I can understand. I never have to wait as she schedules per appointments with room for talkative people like me! I honestly get excited when it is time for my appointment because I know I will have a great time and who can say that for any doctor's appointment?! She is very knowledgeable and I love looking at all the hearing devices that are available. Also, I am claustrophobic and hate being in enclosed spaces, but while testing takes place, you can see her the entire time and if you need a break, you can take one, however, I am so relaxed there, I forget I am claustrophobic! I could go on forever, but do yourself a favor and go see for yourself!!! You will not be disappointed - I promise!!!

I highly recommend coming here!! I scheduled an appointment for earwax removal and a hearing test…read moreand I am glad I did. Dr. Spoor was great, she offered me water and coffee and was very friendly. In addition to this, she was extremely thorough and took the time to make sure all of my questions were answered in full detail. I also appreciated how she explained each step in the process before proceeding. The office was super clean and I felt very comfortable. It was a bit hard to find within the plaza at first but if you keep driving around the corner, you will see the office. There was ample parking too which was nice. Overall, I highly recommend coming to Dr. Spoor. The earwax removal was quick and painless. The hearing test was thorough and she explained all of my results to me in detail, in ways that made sense. Also, Dr. Spoor was so nice!!!

Kaplan Hearing is now HearUSA. Dr Cheryl Krisoff is still there, and I've been going to her for…read morefour years. She is fantastic. She takes the extra time if you need it to explain your condition and your options. Because HearUSA is a large company, she has been able to provide incredible discounts on top-of-the-line hearing aids. She is incredibly customer focused, and doesn't push sales. I even got a loaner pair of a new model to try out before I decided to place an order. This is a small office backed by a large company--the best of both worlds. I have referred friends to Cheryl, and they say the same. How refreshing to have excellent customer service all the time!

My father was so insistent that Miracle Ear was the bomb but I did my own checking. Year in and…read moreyear out it's been refreshing how professional and un-greedy this Hillandale company has been. I'd say that LBH+B, along with our Indian restaurant in Hillandale Shopping Center, and our refurbished Local Park, have been reasons to make Hillandale a destination..

Audiologist in Chevy Chase was fine, but there was no support. I am waiting about 3 weeks for my…read morephonaks after paying for them. Not good business practice.

I really enjoy writing reviews like this. After moving to MD, I needed to find a new audiologist…read more I've had many audiologist over the years, but Abigail Ritinski at Hearing & Balance Solutions is by far the best I have ever had. She is extremely knowledgeable, caring , understanding of her patients needs and goes above and beyond to ensure that her patients needs are met. I will be needing hew hearing aids soon, and Abigail is the only provider I am going to. No need to shop around. Hands down the best.

Buyer Beware: Incredibly Frustrating Experience…read more Do not go here! My entire saga with Family Hearing Center was a nightmare from the start. It began when they sent me what turned out to be inaccurate information about my insurance benefits. The staff told me what my deductible was and how much I had spent toward it, except they got it wrong. They told me I'd owe thousands of dollars out of pocket when, in reality, I'd already hit my out-of-pocket maximum and shouldn't have owed anything if I'd purchased from them. It's unbelievable that a place specializing in hearing services could be so careless with basic insurance details. I chose them specifically because they were in-network with my insurance -- big mistake. On the day of my appointment, things somehow got worse. The specialist brought me into the hearing aid fitting room and was shockingly unprepared. She immediately said she needed to call my insurance to "log in," and once she had a representative on the phone, it became painfully clear she didn't know how to use my insurance's online portal -- the very system needed to order my hearing aid. Instead of handling this privately, she argued with the insurance rep right in front of me on speaker, saying things like "Could you make this harder?" It was uncomfortable and unprofessional, and honestly, it seemed like she had never used the portal before. In the end, I spent nearly an hour sitting there while the specialist fumbled with the insurance. Between the inaccurate benefit quote and the total lack of professionalism, I finally had enough -- I walked out. Save yourself the headache -- go literally anywhere else.

Wheelchair accessible and super patient and friendly and helpful team - from the front desk to the…read moreaudiology team. The only challenge is they don't take some of the common insurance plans - like BCBS. They take others though. Wish they would take mine - cause they rock. Repaired a hearing aid same day I called with an urgent need. They even called to see if it was still under warranty, rather than just bill me. Thank you! You rock. Highly recommend.