Kaplan Hearing is now HearUSA. Dr Cheryl Krisoff is still there, and I've been going to her for four years. She is fantastic. She takes the extra time if you need it to explain your condition and your options. Because HearUSA is a large company, she has been able to provide incredible discounts on top-of-the-line hearing aids. She is incredibly customer focused, and doesn't push sales. I even got a loaner pair of a new model to try out before I decided to place an order. This is a small office backed by a large company--the best of both worlds. I have referred friends to Cheryl, and they say the same. How refreshing to have excellent customer service all the time! read more