I decided to post a review to pushback on the many negative reviews I've seen. I've always experienced great customer service here. I've utilized the price adjustment service countless times (getting the difference in price back in cash when a product goes on sale within 30 days of your purchase). I've also had someone make an exception for me when a big ticket item had gone on sale and it was past the 30 day mark...I explained that I could technically return the large item and buy it again at the new price and that it'd be easiest for both of us if I didn't have to do that. She agreed and let me do it as an exception which I deeply appreciated. I've had great experiences with the cashiers and self checkout folks as well. Genuinely some good people work at Costco. I also want to call out other reviewers who've called the workers "stupid"...give constructive feedback or keep it to yourself. Just because you don't have a good experience, doesn't give you the right to demean another human being. read more

Don't bother Costco American Family Insurance for an auto insurance quote. Unless you are accident free expect an immediate denial. Colossal waste of time. 1-888-554-7206 hung up on me after a 17 minute hold. read more

Costco Wholesale - Kiosk to order and pay. - Wholesale Stores Near Me - Merced, California

This place is great and the staff is A+ . I will never go back to walmart now that I have seen costco. It can get crowded but that is a minor issue compared to the level of quality here. I have read most of the negative reviews and a lot of them are just weird. Why would bash the whole store because of one mistake by one employee? or better yet do a 1 star review because you failed to qualify for something ? My favorite was the bad review because prices went up! DUH inflation is everywhere fool. Bottomline; Costco is the best choice read more

We come here very often unfortunately the last time we came my husband got a PS5 the man at the door check the receipt and we were good to go as we were walking out a man named Diego I believe was signing people up for credit cards but was also handing out free water flasks he looked my husband up and down and decided he stole from the booth and asked for his receipt. It's understandable for the worker but at the same time why would u look my husband up and down and then decide to approach we might just cancel our membership for this it's so unprofessional on the workers end !!!!! read more

Guess what I found!!!! Yessirrrr!! I FINALLY found the green bag of viral Dubai Chocolates!!! It only took the baby in front of me reaching over the shopping cart touching the bag, lol. I wasn't going to stretch my neck to see what she was trying to touch, but the green bag caught my attention, so I tiptoed and my little eyes spied the green bag of goodness!! I asked the baby's mom where they got them from. She pointed to the corner closest to the registers and you better believe I RAN like my ass was on fire!!! I still haven't found the viral Mango or Peach Ice Cream from Asian stores, so finding this had me acting like a kid in a candy store!! The employee who checked our receipt mentioned he needed to try it too, since he's heard so much about it. I told him he needed to run because their supply was running low! At $11.89 a bag, it's a steal! However, it's definitely not as crunchy on the inside. It's more creamy than handmade bars you can buy at stores. If I have time, my friend and I will probably come back to get more before I leave CA. She ran to get a bag when she saw I grabbed 2 bags, lol! The value is definitely there when you pay $7 - $10 a bar elsewhere. Good luck if you're in a mission to find them!! Thank you, Costco Merced!! =) read more

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The parking lot here has become a major issue for Instacart shoppers. There are constant tailgaters and people hanging out waiting on orders, making it feel chaotic and uncomfortable. It's hard to find parking or move safely without someone hovering. Management really needs to address this--it's getting out of hand. read more

Bad store, bad,rude costomer service, I will not be renewing my membership. Merced has a problem, people are just unfriendly everywhere in this town read more

Customer service. Especially in the self check area. There is a women with short hair and glasses that works the evenings on Sunday for sure. She gets angry when she has to come over to assist you and makes rude comments like: " you don't have to use the self check area, or shop here". Super rude and I and my husband both bit our tongue's Otherwise she'd got a piece of my mind. We've been customers of Costco since 2007 here in Merced as the first time we've ever experienced somebody so rude. I think Costco needs to do some special trainings and teach people a little bit more patience. read more

Except for the fact that nothing is ever in the same place (except the bathrooms, & hamburger meat), (and we always end up spending way more than planned... we're so glad we have Costco in our backyard, and don't have to t-r-a-v-e-l far and wide. read more

Cost-Co Has changed! Coffee two years ago, $9.00 for three pounds. Today, $20.00!! They changed chicken suppliers a year or so ago. Was lousily!! They changed again for the positive. HOWEVER! The chickens are now over cooked!! DRY! Don't like the bags! Why don't they at least MARK THE ISLES!! read more

The people who work try to be nice but they're stupid. Especially the ones by the door. If I have a soda I'm walking out and I'm not talking to you. read more

Not to bad as far as Costco goes, no comparison to Sam's Club which is a much better wholesale store, but unfortunately there is not one nearby read more

I love seeing your employee Christian at the door when I show up!!!!! He is always dressed so sharp and is one of the kindest people I've ever met!! Store is always clean and staff is very helpful! Keep up the good work you guys! A outstanding business to represent the city of Merced! read more

Everyone at this Costco is very helpful and sincere in helping you in every way. You get great value for the money spent. They carry a wide selection of everything you may need, be it human consumption to pet supplies. We really like the dog toys they have. They last for forever. Our German Shepherd is a rough player and they with stand the treatment. read more

Horrible customer service. I want to like Costco as everyone does. But in the food court they were very rude and the tone shifted once they needed a translator? Same with the pharmacy. 2 doctors 3 prescriptions and they turn me away in person, hang up on me via phone and claim they never received the order even when my doctor confirmed the address 4x and resent it twice. Bulk items can be cool but otherwise. I've had bad experiences read more

Love the customer service the prizes the product but the restrooms should be more clean

Very Professional & looks sharp as a tack! Super sweet employee named Christan, thanks for making my day so much better! Costco, give this man a raise! read more

Costco Wholesale - Very professional & looks sharp as a tack! Christian made a not so good day much better. Costco, give this gentleman a raise! - Wholesale Stores Near Me - Merced, California

With the increase in population a redesign or reconfiguration of the eating area, and exit should be considered. To congested when trying to exit. How about taking the vacant parking lot across from the store, behind the gas station (corner area) and reposition the tire shop there so that the gas station & tire shop (combining car resources) are in the same area. Take the vacant old tire shop and open as the eating area, optical, and information desk area, providing more warehouse space and able to organize the entry & exit areas so it's not so congested. read more

I only come to Costco to eat the free food samples when I'm hungry. Ever since covid they've stalled the food samplers. Since then I've been purchasing food. I found two lady bug in the Mix Greens when rinsing it. read more

Costco Wholesale - Lady - Wholesale Stores Near Me - Merced, California

I had the pleasure of being helped by Benjamin c at the guest service department and it was horrible I was yelled at for returning Christmas lights because he stated the policy changed but I was unaware he stated that if I was dissatisfied w the product would be the only reason to return it not because it did not work I was dissatisfied with the product because it stopped working and he raised his voice at me saying I lied to him It went back and forth and my understanding of the return policy was that appliances and electronic can returned up to 90 days after purchase and other items did not have a date to return He did not once ask me how I would like to have the refund which is usually store credit since I was returning my light since a gin they stopped working and I needed new ones He loudly said u would only be getting store credit and handed me the card in away that looked like the action disgusted him I have returned many items before because they stopped working and never experience this treatment before If the policy did indeed change that their is now an expiration date please send me the revised policy read more

We buy tires from here and I am glad we do. Today I had a flat tire and kids to pick up in 2 hours. They were slammed with appointments but still repaired my tire under warranty and got me out in time to get the kids. Thank you Costco Center Merced! read more

covid review.. Costco has done an excellent job with safety measures across the country and this location was no different. As carts were brought up, they were sprayed with antimicrobial. The store was clean and well stocked, both important during these times. I did appreciate that they had sale items all in a whole section near the electronics. Also founds the restrooms extremely clean. read more

Awesome place and prices and a great staff in Merced Ca location. I enjoy the new items that are always coming in. read more

This is costco with a funky parking layout and funky traffic pattern. I stopped in here after getting gas at the Costco gas pumps (highly recommend). i planned to purchase an Apple Watch Series 6 - Black, that was displayed. I pulled the card and got into line. Lots of lines open, but more people trying to check out. After a period of time, i looked at the card in my hand. It was for the the SE version. So, wow, my mistake. i got out of line (ugh) and went back to the display to correct my mistake. Only to find out, NO cards for the black, no empty cubby hole for the Black Series 6 - needless to say i was disappointed- but my bank account was happy i didn't spend the $$ read more

Costco Tire center in Merced is HORRIBLE!! Employees always come up with excuses why they "can't fix" punctured tires in order to get you to buy new ones. Then , they promise tires will arrive within two days, but it always takes at least a week. You call them to find out why is taking so long, then they blame the delivery company...it happened twice with me within the last 12 months and the last time, I just got a refund and will NEVER return. Taking my business somewhere else! Went to America Tires, got new tires within a day and much better deal and better tires . Boom, learn how to do business Costco. read more

I love this store. There is so much and I especially love the samples and this gentleman read more

Costco Wholesale - He should be Mr. Costco. we tell everybody about him. Costcoi , hope you appreciate him - Wholesale Stores Near Me - Merced, California

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Employees are super helpful ! Food is so good, and great prices !! Highly recommend ! I bought the ribs with Mac and Cheese from Deli and put them in the oven. My gosh it was so good, the meat was superb! Also came with huge BBQ dips 2 of them !! So happy with this purchase :)) read more

Costco Wholesale - Ribs (16 dollars) + Mac and Cheese (10 dollars) !!! Worth it !!!!! Plus the employees are so nice and helpful !!! - Wholesale Stores Near Me - Merced, California

Was at Costco this last week. I go there for meats. Specifically beef. As you can see from my photos a bunch of meat cuts went up a dollar in price in just one day. This seems very unreasonable to go up a dollar in one day. Maybe incrementally increase the price maybe by 25 or 50 cents but one whole dollar. On top of the already expensive price for beef at this location it's ridiculous. I mean in LA county the beef for stew cuts are only 6.49 tops. How can it be that LA county a place with no cows has so much cheaper beef. Also this location doesn't have organic whole milk. Which is disappointing. Most locations have it but this location only has organic lactose free milk read more

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Great, friendly service at this Costco! I find the parking is usually easy and the store is clean and organized. The greeters are very nice. The selection of products is always good. The prices are great. The only item I find higher in this location is the grass fed organic ground beef. It's $5 less, consistently, at the Fresno location, where I also shop regularly. I did find it funny that I was carded at the self service checkout point, as I had already scanned my membership card. No biggie, I guess. I will return to this store again soon! read more

I like this Costco but today while going to self check, the employee rung all my items for me. Not a bad thing, he was very helpful but just not for me. I have anxiety big time and have to do things at my speed but felt rushed by him to put my debit card and finish my transaction. Another thing, is that I'd like the least amount of people touching my items as I can, so I don't potentially take the flu or a cold home with me. I know, first world problems but it was just something that they probably don't think about either so I'm putting it out there. I've always used self check because of my anxiety, so I can move at my own pace! The stars are for the employees being so friendly and helpful! read more

Both the door staff and the employees working the food court were rude, and made me feel like I was inconveniencing them.

Overall store is great! We love shopping every weekend and we always spend a hefty penny too on the essentials. However, there is a young lady named Lacey who does the samples on the weekends who I've come across twice and she's awful. She was sampling poppy drinks which she had 2 trays one was cherry and the other was a different flavor I don't care for so grabbed the cherry flavor in the back because I didn't want to sample the flavor I didn't like and she said "Next time grab from the front" I didn't know what I did was wrong. Why would I sample a flavor I don't like? I want to sample a flavor I do like so I can possibly make a purchase. Second experience is when she was sampling the guacamole, I grabbed one for me and a family member and said told her thank you and she didn't even acknowledge that I was there. She had her head down the whole time with her dreadful facial expression. Costco is always an enjoyable experience. Everyone is always so friendly and helpful but Lacey looks and acts like she's miserable to be working the sample line. read more

The cashiers are rude , slow and incompetent they ought to be screened for substance use.

Not one to complain or leave negative reviews but this feels warranted. First, cashier, Mandy C., was being rude to my mom giving her a hard time for not speaking perfect English and rushing her through the checkout process. That one I could just brush off as a regular encounter but when we were walking out, I came to help out this lady, who was disabled, push her full cart of groceries and help her unload them into her car. She was telling me that no one offered to help her out with her things and that it was normal for her to do things herself. I find it really disrespectful that Costco Merced is unable to provide the necessary accommodations for the disabled and serve its customers with rude staff. I will think twice before shopping at this specific Costco again. read more

I would like to give a shout out to Tyresse from the customer service department. Long story short he was very understanding and very helpful in a very unfortunate situation. Thank you for your help. read more

Excellent service from Managers Jason and Sean, cashier and bagger/boxer with big smiles/very courteous and last but not least Isaiah who helped me load items into truck. Such a nice experience - highly recommend this Costco! read more

Super busy all the time, but they get through customers pretty fast. They don't have as many items as other costco locations do. Always changing locations of other items. Food court is pretty small. But because of the self order and pay, lines aren't too long and pretty quick delivery. read more

Cashier lines and self service lines move at a quick pace, do not have to wait long. Selections are hit or miss regarding quality though. Cannot beat the value on majority of their items available. read more

Would put zero stars if I could. I called to see if they had a few certain products in stock they told me yea so I drove there only to find they didn't carry those products anymore. So I paid for my other stuff got all the way home and start putting away only to find 4 oranges molded in the case! Called and complained only for them to tell me they can't help me and refuse to do a refund read more

Costco Wholesale - Moldy oranges - Wholesale Stores Near Me - Merced, California

I recently bought my wife the Round Brilliant 0.20 ctw VS2 Clarity Color Stackable Diamond Band to go with her engagement band. Exquisite! Brilliance! read more

Costco Wholesale - The larger diamond ring is from COSTCO - Wholesale Stores Near Me - Merced, California