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    Costco

    2.4 (41 reviews)
    Closed 10:00 am - 8:30 pm

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    Front of store~
    Edward L.

    Turns out there's a Costco smack in the middle of Surrey. Parking is available in the large lot around the building. This location is super busy though. Getting into the parking lot is already bad enough. The lot itself is a war zone. The property was obviously not designed to handle this much traffic. The inside of the store is typical of the other locations. However, the food area is unlike any other one I've been to. One does not simply order and pick up food at the same time. Instead, one pays for the food first and gets a receipt, then takes the receipt to the adjacent counter where another staff member looks at the receipt and gets the food. Lost several minutes and my place in line hanging onto the receipt and waiting at the cash registers. Rookie mistake. Once my beloved hot dog was in my hands though, all was well with the world.

    C. H.

    We stopped by for a snack at the Costco food section. It seems like this location is more busy than the Still Creek location I frequent. There were 3 staffers working in the food section and I was confused as to why the line was not moving much. There was a staff member standing, with other staff members with clip boards, near the cashier section telling customers how to line up. The line up was getting really long and some customers were not standing in a straight line. I think it would have been great if the clip board staffers were all cross trained to jump into the chaos and make the food! It turned out individual customers were buying large quantity of hot dogs and pop to take home. Some customers were packing 5 plus hot dog combos. The staff working behind the food counter do not know what was ordered until they look at your receipt. The line up system is more chaotic than the Still Creek location. People ended up clustering around the pop station waiting for their food. I did manage to get my slice of pizza to snack on before shopping :)!

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    10 years ago

    People on the gate have mo comon sense. You cannot buy anything without the card.. thats why im here i have a card.

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    Page 1 of 2

    Review Highlights - Costco

    In addition, Costco has a great return policy, you can return anything even if it is used to the max.

    Mentioned in 4 reviews

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    Trail Appliances - Surrey

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    Ben's Appliances

    Ben's Appliances

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    The response by the owner to my negative rating amplifies the lack of corporate responsibility I…read morehave experienced. Nobody gets up in the morning to write a negative report about anybody. Nobody has even time for that. Besides, I'm not the only one. It would have been more convincing to apologize to a disappointed customer and offer a venue to improve upon the experience. Many negative reviews can be changed into a positive one by smart business owners. Again, this opportunity was not even attempted here. Which serves to solidify my initial observation and impression.

    Costco - tires - Updated May 2026

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