This Sunday it was very peaceful and comfortable to shop. We arrived an hr after they had just opened. No rush r no pushing, it was a blissful shopping day! They had everything in order and clean. Definitely a nice experience and all the staff were cheery peppy and helpful parking was also a bliss! It never happens before so that is why I am so happy to share! read more

Costco - $21.49 organic ghee - Wholesale Stores Near Me - Pittsfield, Michigan

For the first time ever we tried the Tire Center at Costco. Purchased 2 new tires almost 3 weeks ago & scheduled for installation (as required). Were told tires would arrive "in a few days". After I didn't hear back, I called. Tires were still not in. A few days later they called to say tires had arrived. (3 weeks later) Dropped car at 3:30pm was told they would finish 1 hour to 1hour & 15 minutes. An hour later I received a call to say they'd just pulled car in. Were told in addition to the 2 front worn tires that both rear tires were "damaged" - one with a nail and the other with a tear in side wall. I know it sounds crazy, but an automotive place had just serviced the car as well, I glanced at but never saw this damage prior to dropping off the car. Also felt like this was quite a coincidence that the 2 "best" tires with tread were now "damaged" and also needed to be replaced. No accusation here just suspicion. Costco suggested we buy all 4 new tires at ticket price of about $170 each. (For a 2009 Honda accord so not the biggest tire) The situation felt off/odd - so I phoned my partner. My partner Recommended we keep to original plan and have them replace the two (rear) damaged tires now in place of the 2 (front) worn tires. We asked if they would place the 2 new tires on front while replacing the damaged since vehicle is front wheel drive; they said "no" they couldn't do that because.....? 2 different people told me 2 different reasons why they could not do this. Two hours later I retrieve the car but also voiced my concern about longer than anticipated wait time, the apparent attempt to upsell us, & discrepancy regarding why. I have mixed feelings because Costco reportedly is maintaining its DEI policy (vs many other retailers who backed down) But I couldn't help wonder whether I would have experienced same treatment had I : 1)been a man 2) been not a Black or BIPOC person 3) been a white male. I appreciate that the tire center manager was nice and tried to assure me of honest best practice. The customer service manager, though, had a much less concerned and more nonchalant attitude. I didn't name any names here but YELP - should I? read more

Costco - Damaged rear tire - Wholesale Stores Near Me - Pittsfield, Michigan

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This is a great location! Everything is usually pretty organized, the staff are friendly, the tire center line is usually super long but that is for all costcos. They have mostly the same things as every other Costco near us. The gas lines are reasonable. I really appreciate some of the elderly folks at the front who check mark your receipt! I did not get his name, but he is super kind!! read more

We recently had success in the optical department. My husband was on the hunt for a new pair of glasses and sunglasses. We never know what we'll find, so we took a few minutes to browse at the selection. He's picky, and I was shocked that he found 3-4 different frames that he liked. We ended up getting both the glasses and sunglasses, which was amazing. The employees were very friendly and efficient, and the glasses were ready in 3-4 business days (quicker than we were quoted). The value was also great, thanks to Costco's prices and our vision insurance. read more

Tried to fill pet meds at the Costco in Ann Arbor/ Pittsfield township, MI. Bought the meds and got home to find out they did not mix the medication right. Figured it out, since I worked in the medical field. It is a 19-year-old cat that weighs 6 pounds. What else are they NOT getting mixed right? Dangerous. Had to drive back the next day. To be told, "Oh" 2nd pet med was supposed to be in 4 days later, sick cat. Called at the time; they told me it would be in by 2 pm. Told it was in, but they would not give it to me because it was written for a cat, not a dog. They had to call the vet. I knew that cat vs dog was not an issue. Used the ear med before. Got to the parking lot. Was sent a text: the item is on back order. When I called to find out what happened to my med. They told me on back order. ok, you had it an hour ago. what happened. told me it was on back order. Sick cat; med used before; 4 days later, 3 trips, and still did not have the med. Where did the med go if they had it an hour ago? read more

Ron is the man! He checks people in at the entrance is he is always pleasant to talk to and say hello. The entire staff is excellent and are always helpful upbeat and organized. Kathy at the check out exit is also such a sweet gal. Nice parking lot well kept and manicured. read more

The self checkout system is just horrible. Most stores with them restrict the number of items allowed. Left store when all he shoppers ahead of me had packed carts. And Costco shopping carts are HUGE. The lure of a good deal on gas a mirage in Ann Arbor with all the outlets on E Stadium and Washtenaw prices at or below Costco. Will NEVER go in the store again read more

Somehow, I spent nearly six decades as an American consumer without setting foot in a "warehouse"-type store. It's a little overwhelming on the first visit. And the second....the third.... I'm sure I'll get the hang of it. If you're not someone routinely buying for a very large family and who has room to store bulk packages of toilet paper, cereal, frozen chicken breast, etc., it might take a while to figure out how to make good use of Costco's bargain offerings. What brought me there was the value-priced hearing aids, as some questionable parts of those nearly six decades are coming back to haunt me. I'd heard good things about their hearing aids from acquaintances, and the prices my doctor was quoting for hearing aids were approaching decent used car levels, so I got the discount membership deal through Groupon and signed up for a hearing test and fitting. The technician who helped me with this was very pleasant and professional, carefully explaining the different hearing aid options and guiding me through my first use of the device. So far, after about half a week of using it, the hearing aid is serving me very well. No complaints about that part of the operation. And not many about the rest of it either. Since joining we've also bought a set of tires, various food and drink items, and of course some cheap gasoline. The food has all been tasty, fresh, good in quality. Their house wines have been excellent bargains. The major drawback with their groceries is that it's practical for us to buy many things in the quantitities they offer. Like I said, we'll figure out when it is or isn't. The experience of shopping there can be stressful--you are always running into someone's cart if you're out near the center of the store. At least the self-checkout line has always moved quickly. I don't envision trying the food court simply because after contending with the noise and congestion of shopping there, once I've got my stuff I just want to leave. Sitting immersed in that ruckus would just drain the pleasure right out of a pizza slice. Unless maybe I turned the hearing aid off. read more

I LIKE HER, THIS COSTCO HAS LIQOUR! My hometown Costco in Georgia doesn't have liquor. I assume it's a state regulation thing. I was blown away with the selection of booze at this Costco! The house Kirkland brand is value priced and highly respected in reviews. VODKA - picked-up a huge 1.75 liter bottle for only $12 COGNAC - I love Cognac. I didn't pick any up but they have a high-end XO rated French Cognac from the Kirkland brand priced in the high $60s. I have too much to carry home. Can't comment on the flavor. read more

Costco - Liquor sold at this store! - Wholesale Stores Near Me - Pittsfield, Michigan

Busy inside, as expected. The exit and entrance are opposite to what I am used to all of the stores by me. So many people. So many interesting items that appeal to me. I paid $47 for prepared king crab leg and they have 2 pounds for $54+ here. The claws are almost as big as my hand. Picked up some multivitamins, AA batteries and some pineapples too. Spring is coming, patio furniture and BBQs for sale. Cinnamon rolls and dried mushrooms, things I can't eat since it's sugar and gluten among other things. read more

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This is one stop shopping with lots of selection in every department. Reasonably priced and there is nothing bad about Costco. The store is well organized and easy to navigate. The cheap gas and affordable eyewear is definitely worth the membership. If you get any auto works done here, they fill up ur tires for free. Also pharmacy is cheaper than any other chains. I was impressed with the desserts quality. The baked goods are amazing especially the cakes. One of the best Tres Leches I have ever tasted. And we love their Tiramisu. They have a food court area with quick service and good choices. They always have long check out lines. Wish they had self checkout lanes like Sams. During this pandemic, there were visible cart cleaning going on. Masks are required and they were limiting 2 people per membership. read more

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Mean and horrible service. Went with my husband to do our grocery run which we do every week and have never had an issue until now. We asked to split our order into two separate purchases because I had to put a work purchase on my company card. They started verbally accosting me because the membership was under his name, not mine, and didn't let us purchase separately. for the rest of the transaction, the cashier only referred to me as the "non-member" and continued to berate me for not following the rules?? we are married?? when has this ever been a rule???? read more

The store, besides having excellent value for your shopping dollar, also has excellent customer service. Very positive interactions with all the staff members there. And the Costco - next has really good offers on quality items. read more

Ann Arbor, you don't know how lucky you are! The average Costco shopping experience in California, regardless of the location, is an exercise in patience and stress management. If it's not the crowded parking lot, then it's the elbow to elbow maneuvers inside and seemingly interminable lines to check out. Here's a hint, four people in front of you isn't a long line. Imagine our surprise pulling up to get mass quantities for a family party Friday afternoon, the day before a home game. You mean there's actually 100 choices for a parking spot? No winding line at the food court? Relatively unpopulated with shoppers inside? Surely this must be some wickedly teasing parallel universe? Then I saw the whole dressed lambs hanging in the frozen section and it brought me back to reality, a pleasant one that day. Best shopping experience I've ever had at a Costco! While it's true they stock by demographics, and some things are regionally specific, the lower sales tax in Michigan means that you walk away with greater value. The standard burger patties are large and yielded compliments and interest the next day at the party. I gave them a special touch of spice but otherwise their quality to cost ratio is undisputed. Ergo the buns and pitas used for a kabob meal that evening. The produce and party supplies also meant we left with more green in the wallet than usual. The line to pay was nonexistent, I had to check again, absolutely incredible. If I could stand the freezing cold winters and gray skies I'd consider moving back. Until next visit, we'll endure the masses in every Costco I know of in SoCal. read more

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I came to this Costco Friday night about 1/2 hour before closing for bagels. There was only one package of bagels left, so I took it up to check out. The cashier said he could not sell me one package. I explained I would happily buy two, but the store did not have two left, and I needed bagels. I asked to talk to the manager on duty. The manager said the same thing. I asked the manager to give me the bagels, since they could not be sold. Again she refused, so I had to drive to another grocery store to get bagels. I was already tired and late, so you can imagine how I felt about this store! I don't understand what they were going to do with one package that "could not be sold". Throw it away? Give it to an employee? Put it out to sell the next day? read more

Customer service typically is great, though there are a few grumpy workers that I have encountered more than once. Not sure why the handful are rude or is it just to certain people, not sure though I don't go to their line when I see them! Total vibe kill! read more

There is something off about this Costco. The customer service is terrible. I have visited here numerous times and the employees are beyond rude. I thought the first few visits it was nothing but after a few more trips I have discovered that the employees are indeed the issue. I have seen how they have interacted with me and other members. I feel like they do discriminate. Need to have employees meetings about treating customers with respect. read more

Not sure what to write about it. Pros: -------- 2-3 min to Taco bell, McDonalds, Tim Hortons and Jimmy John's Friendly Staff read more

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This Costco seems to be very well supplied with the various accouterments we are used to seeing at the big box stores. It is better than some of the others we've experienced in the west, and perhaps it's a supply chain issue that doesn't affect A2 as much as other places. We do like the fact that they occasionally have UM gear that's of high quality, as well as some relatively local (midwest) items not available in other places. The furniture selection is actually quite good, and it seems reasonable since there are circa 40k students looking around to furnish their rooms/apartments etc. as needed. read more

So are people having second or supplementing their lunches by GORGING themselves on the samples? People are crowding around the sampling stations; blocking shoppers from shopping. This has gotten completely out of hand! Two elderly women nearly BROADSIDED me as they were rushing to get their samples! OMG! I need to take videos of this UNSEEMLY behavior by strapping a camera to my head. This is worse than a Trump election rally serving free food! I almost mistook this chatty group for a sampling station but there were five people chatting the afternoon away. GET TO WORK, PEOPLE! Even if you are retired, do something productive! Unbelievable! Stop blocking the aisles! I need to start swinging my metal cane to clear a path! This every aisle sampling NONSENSE needs to end NOW! read more

Costco - Churro fever! - Wholesale Stores Near Me - Pittsfield, Michigan

I am über excited that a Costco finally opened in Ann Arbor!! It actually looks like any typical Costco out there...and their gas price is the cheapest in AA currently ($3.27). It was also nice to see sample tables set out even though it's a weekday. Just one word of advice, be careful driving through the main entrance..there's a pond across Costco, filled with ducks and at times, crossing the road. read more

Usually I'm singing Costco's praises... not today Huge debacle I won't bore you with. But I spoke to the manager Katie 3 times before coming in. Arrive at my appt and she has no recollection of speaking on the phone. Giving me different info than I wrote down when speaking with her. Wouldn't work on my car with a tiny geriatric dog sleeping in the back. So I got to sit on the ground holding my dog for nearly an hour in the cold and wind and they still haven't even started putting on the tires. I'll definitely go to other locations with tire needs. read more

First off, this Costco is ALWAYS busy. No matter what time of day I come I'm stuck waiting in some crazy line. 2pm? Line. 5pm? Line. 11am? Line. It's always hopping. As such, it's not always my favorite place to go (I really have to steel myself if I'm crabby). But busyness aside, this is a pretty solid Costco. The building is pretty new so it's nice and organized and they have a good selection of produce and prepared foods. It's just my husband and me at home so we don't really buy a lot of bulk food, but for stocking up on toilet paper, paper towel, toiletries, and La Croix we love it and usually go once every month or two for that. I also visit a few times a year for work and love their prepared foods, desserts, and liquor selection (Hot tip: the Kirkland brand Vodka is actually Grey Goose!). We also used a lot of their prepped and frozen foods for an easy/affordable post-wedding brunch at our house a few years ago. The frozen mini quiches, muffins, and bulk bagels and smoked salmon are perfect for that. The gas station is also pretty nice and much cheaper than most gas stations in the Ann Arbor area. Although I wish they still accepted American Express. My work card is an American Express and so when I buy things here for work events and such I'm having to take out my Visa. read more

Love coming to the food court! Well-priced, tasty, and fast. What's not to love? My favorite here is the combo pizza. You can get a hot and fresh slice, or order a whole pizza for your group of friends. We ordered over the phone, and it was ready for pick-up in 10 minutes. I also love the chicken bake and berry smoothie. Do keep in mind they don't accept MasterCard. Would come here again for food! read more

Staff are always friendly and helpful even in peak busy times - which can be really, really busy! I alway appreciate their healthy options, high quality Kirkland brand items (especially the pet food and olive oil), and excellent home improvement items. The gas is always price to beat everything else locally and with the executive bonus makes it even more helpful. Thank you!!! read more

It's Costco! This location is good, I really like that they have the acai bowls in the dining area, apparently other locations don't all have those. They're probably the best deal you can get as far as acai bowls go-- they're tasty and packed with fruit, the only downside is they use banana chips instead of real bananas. It's worth noting that because this location is so close to campus, it gets very crowded on the weekends. And the only complaint I really have is that the men's clothing doesn't go down to small size, and the medium is already pretty big. If the clothes fit your though, they're a great deal. But yeah, otherwise the usual Costco fare: huge item sizes, lots of samples, Kirkland brand of most things is excellent. read more

This is truly the worst Costco I've ever been to. Normally Costco has good customer service but these are the rudest employees I've ever had the displeasure of dealing with and I will not be coming back read more

We tried using our Visa Costco anywhere card to purchase rail passes in Switzerland for our upcoming vacation. I called Citi Visa in advance to notify them about our online purchases and our vacation. I made 3 attempts to purchase tickets on line, speaking to a Citi rep as each purchase was denied. City then froze our card. I do not recommend using Citi visa for travel. read more

A Polish dog and a pop for $1.50? Sign me up. I am so glad to have Costco near to work for both my husband and I. We have let our Sam's membership lapse and have officially become Costco people. Yay! A new LCD TV for 350 bucks? Yes please. Cheap gas? Hells yes. Terrific cheese danish wheel? Heavenly. I am loving the samples they have, both weekend and midweek, as we are unfamiliar with some of the products. I also appreciated the gift card they gave my husband for signing up through his company. Free spending money always helps. We have loaded up on staples and explored the place thoroughly. I will say they seem to have everything to suit our needs so far. Happiness. read more

I finally decided to give Costco a try. Hubby and I went there together for the first visit. There is a cold room for some of the produce. You have to get five pounds of grapes at a time, so you had better like grapes. They have nitrate-free lunch meat and Canadian bacon. SCORE! The regular bacon had regular nitrates, but I don't eat that stuff very often. Just read the labels if you care. Jarlsberg cheese for about $4.79/pound. SCORE! Hubby's favorite cheese. Seaweed snacks. SCORE! I don't have a sweet tooth; I have a salt tooth. Yes, a lot of these items come in jumbo-sized packages, so you have to take the extra storage space / expiration dates into consideration. I still have a giant roll of plastic wrap from our Sam's Club days. As soon as we use up our old, old friend, I'm only getting the regular-sized package! The prices of some things (olive oil, nuts) are actually better than Meijer. Some are actually a bit more pricey, so if you really care, get stuff at both stores. Patrick, who signed me up at the customer service desk, explained that at the end of the year there is a rebate on the purchases made that year. Hey, I won't turn that down. If a person shops here enough, the membership pays for itself. Costco has a pharmacy, eyewear, savings on travel, and even a car buying program. Hmmm. Hubby's commuter vehicle has been taking a pounding on the Michigan potholes. Maybe he can get his new wheels through this "no-dicker" car buying system. I did find the parking lot to be a bit insane on Saturday. Before I could back out halfway from the parking space, someone zoomed by behind me! But I don't have to be a victim. I noticed that I can park out on the edge of the lot, and there's a sidewalk between the rows of cars that I can use to get to the front door without having to brave the frenzied shoppers. read more

Costco - Here's what ya can get for $9.95 + tax. An 18" pizza. They only take CA$H at the food court. - Wholesale Stores Near Me - Pittsfield, Michigan

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UPDATE: I forgot to come back around and update this part. A few hours after I posted my initial review I got a notification that the fitness tracker I had returned on this day had been disconnected from my account. The more I think back to this day the more I wonder if all those people behind the counter were actually looking at my personal data and reading my text messages. I'll never know that part but I absolutely got sick after this experience. I'm still quite mad. read more

What can be said about Costco? It's surprisingly got great quality in pretty much all the items it sells. I've been a long time member and have probably spent easily over 10k here already (a few TV's and furniture over the years). The one thing that I really can attest to, is Costco's guarantee on quality. I've had a couple odd items fail after a short time, and Costco staff happily refunded me the money for it (thereby allowing me to go right in and buy a replacement). A great place to shop if you want bulk items, keep in mind some items are not the best quality tho (clothing being one big exception, at least to me). Kirkland shirts and pants always seem to have thinner material and fray a bit more. Might be just me. read more

Costco - Wholesale Stores Near Me - Pittsfield, Michigan

I love this costco!!!!! great selection of food,cant beat the gas prices,hot-dog and pop for a buck and a half! I recently let my sams club card lapse and i dont plan on renewing(for one reason)customer service,the other morning when i came here i had a major issue @the gas station and a nice associate by the name of robert helped me with a smile! read more

Costco - Ducks - Wholesale Stores Near Me - Pittsfield, Michigan

Please read carefully! Reading this review can make kill or save your family life. This is new update, final short summary and conclusion of my about 2 years complain journey as below. -- 1/18/2017 Costco changed my order with recommendation. What I chose is (235/40R18, 95H, All Season) and Costco changed to (235/40R18, 91H, All Season) which has lower load index than my car required. 12/31/2017 - 4/10/2018 3 times flat tires and got warranty service from Costco. Finally, Costco found their fault at the 3rd service. I claimed tire and damaged wheel to Costco but Costco only accepted tire offer. They did not understand the basic definition of load index at all. I gave up and bought new wheel with my own cost. 5/26/2018 Costco installed tire which has right load index (95H) but changed to summer tire without any notification to me. I did not know that they installed summer tire at this time. 11/28/2018 4th Flat tire and I noticed it is summer tire through my friend's help. I claimed new All Season, 95H but Costco denied with below 2 reasons. - In May, 95H and A/S tire was not in the stock. - The summer tire and A/S tire are not different on winter road condition, especially for your VW CC. Both are dangerous so you need the winter tire anyway. I met Costco warehouse manager and Tire Center Manager on 12/04/2018. Manager said "I heard that Costco tire center informed you about installing summer tire and you need winter tire in winter" I said "No, you did not inform me about this and I just noticed the summer tire in last week. If you informed me in May, I would order and wait for all season tire. Manager said "There is NO PROOF so I cannot do anything." This means Costco warehouse manager insists you are a liar. What I wanted to get is just all season tire I originally ordered, not new free winter tire. I am Costco loyalty member since 2009 and love general Costco policy for customers but really disappointed Costco Ann Arbor warehouse including Costco Tire Center and managers. Hey, Costco Tire Center guys, your work attitude is really bad. Please focus on your work/job! Hey Costco manager, your customer response is also really bad!!! Fantastic combination of Costco Ann Arbor... I am finishing my almost 2 years complain journey like this. At last, tire is very important and directly related to the safety. Do you want to kill your lovely family by car accident due to wrong tire installation? Then, go to Costco Ann Arbor~ You won't regret... read more

Welcome Costco, everyone has been waiting for you... it's been a long five year battle, but we welcome you with open arms. The layout is the same as the one in Brighton, so it makes finding items a lot easier!! The parking lot though looks smaller and the place doesn't have self check-out, I'm sure they'll be installing that soon! While I won't have to deal with construction to head to the Brighton one, I better still be mindful and only visiti once a month... otherwise, my Costco American Express will be maxed out real fast!! read more

Maggots in the rotisserie chicken. Disgusting Cooked maggots yummy. I deleted the image before I could post it. I told customer service and they removed the 6 bucks for the chicken but I ate most of it before noticing that. How many do you think had maggots? just 1 of hundreds? Insane. read more

The Costco itself is great, I would give it five stars except for the fact their tire center is poorly managed, disorganized and doesn't acknowledge or try to fix their mistakes. read more

This is a review of their Tire Service. If it weren't for the very good price on Michelin tires, and the price of the entire package it would be zero stars. These jokers at the desk are either ignorant or liars. Or both I suppose. I have purchased 4 sets of tires from them over the last 4 years. It's getting worse each time. Most recently: 1) Went in for warranty service for a screw in the tire. They refused to fix it saying it was too close to the edge. Maybe. I think they could have safely fixed it if they wanted to, but why would they want to when they can just refuse and sell you a new tire? The tire was actually rather worn and only had 10,000 mikes left on the warranty. As I have a AWD vehicle I knew that would mean a purchase of 2 tires. I told them to inspect the other tires, which they said they did. They had to order the tires locally and said they should be in the next day (Sat). Sat morning came and no phone call. At 11:30 (1.5 hrs after opening) I called and was told the tires were in. I scheduled installation at 4pm. At 5:15pm, they called me in store to tell me that the other 2 tires were badly worn and need to be replaced. I told them to go ahead, though I wondered why they hadn't told me that the day before when they were supposed to inspect ALL The tires. They said they had to order the other 2 locally and they would either be delivered Sunday or Monday morning. At 11:30 on Monday morning I was sitting in the parking lot, right outside of the service Gay's and I called to see if the tires had been delivered. The guy on the phone said he would "go back and look". 15 minutes later he came back on the line and said they hadn't but they get deliveries about every hour and he thought they should be there soon. Interesting, I watched every moment I was on hold and he NEVER checked the stack of tires that were sitting in bay 4, wrapped in cellophane. At 4pm I called and a different person answered the phone. I asked if they had been delivered. He said, rather flippantly, "did we call you?" I said no but that you had never called be when they arrived in the past and that's why I was calling. He said he would check. He came back and said they had not come in. On Tuesday, I called at 2pm and was told they would not arrive until Thursday. I've scheduled an appointment for 1pm on Thursday. What makes matters worse is that they offer rebates on Michelin's for a time and switch to Bridgestones. Back and forth. You had better hope your tire fails when they're having the sale otherwise tough rocks. You're paying full price on your next set. Ineptitude and marketing scans make this a torturous adventure. The problem is that no matter where you go, Belle Tire, Walmart, Sam's Club, Firestone, or the absolute worst Discount Tire, they will all screw you. Maybe Costco is no better or worse but that's no excuse. read more

Cheap Gas, Great samples, The best Rotisserie chicken i have ever ever had, good pizza in the food court (also good sausages and all at cheap prices), various of great items (food, bakery, electronics,pharmacy, etc). Get a membership ladies and gents, because this place is great and a must for any of your needs (especially if you need them in bulk) P.S.- sorry for the grammar errors, but Costco will shake up your mind. read more

I wish this Costco was here when I lived in Ann Arbor for 3 years! I had to drive all the way to Brighton to get my goods back in the day. This is a pretty typical Costco. The one item that is different is that cigarettes are sold in Michigan but not in California. This Costco probably has a little bit more variety compared to other Michigan Costco as there is more ethnic foods here because of the clientele. Still the great low prices on certain goods and the great bulk buying. read more