This office is efficient and the doctor takes time to talk to you about your eyes and prescription…read moreand find out any issues you are having. I really appreciated Adrian for his help with finding my glasses and he was so fast with calculating cost and knowing the best option to get the glasses I needed and wanted and still being covered. I love my new metas! Thanks Adrian for going above and beyond.

I have been to this optometry office twice and they are always so knowledgeable, warm and…read moreaccommodating. Today Ida fixed my broken glasses and replaced a screw for no charge. This would have taken over an hour easily if I had to go to Costco and wait....and wait. Thank you Ida and being such a terrific Optometry and terrific staff.

Been a customer here well over 10 years. Since adolescence, my parents insurance have taken care of…read moremy poor vision with the reassurance of new bifocals every year through an optometrist. Having to wait weeks for new frames was just the norm back then. Now that I'm an adult (w/insurance) and glasses being such a fashion statement nowadays, AC Optical has been my saving grace w/ getting new designer frames quickly and efficiently. Ada is a Gem! Trust the process.

I highly recommend this place. I've come here to get my glasses repaired. Always get good and quick…read moreservice.

Me and my daughter went in to test our vision, Dr said we needed prescription glasses. When I…read morepicked them up we tried them on and I am not lying everything was blurry, giving us a head ache, feeling like we were seeing things in 3D. I would say thumbs down get a second opinion you might not even need them they are just trying to make money.

Visited twice in one week…read more Finally decided to take care of my eyes and get it checked after not seeing an optometrist in 6 years. My first visit was this past Tuesday for a wellness exam. Showed up early just in case there was a wait. I thought I'd be seen as soon as I got there being that I had an appointment, but I ended up having to wait 45 minutes to be seen. Luckily, the staff as well as the Dr. who saw me was super awesome. I believe it was Flinn. He explained everything to me and ended up entertaining me by telling me the Tagalog words that he knew. I was told to come back for more tests. I should've asked what for, but I didn't. Turns out it was to see the back of my eye to make sure I don't have glaucoma. So yay for no glaucoma. Lidia helped me out today throughout the whole testing. She's super awesome. Bubbly and naturally friendly. Dr. Shaffer saw me for the remainder of the appointment. Lidia again assisted me with picking new glasses. I picked one from their collection and was told I would be called when it's ready to be picked up. I took away one star for having to wait during my first appointment.

Note: Dr. Heller has moved from their smaller location in the Trader Joe's shopping plaza to next…read moreto Taco Bell off of Daily Dr & Las Posas. Parking: Shared with the rest of the strip mall but is definitely a lot easier than their old location. -Begin side note- Why are Trader Joe's parking lots so inconvenient? Do they assume that their clientele comprises of excellent drivers/pedestrians? -End side note- Service: Friendly all around (from the doc and staff). I haven't been to the office when there's been more than three customer groups so I assume that their scheduling system is efficient. Dr. Heller seems to have experience with many other Lasik patients so he passes on the knowledge. Although, be careful with the upsell of lubricating drops. I feel like I was an easy target for it. Frame selection: Not huge but it'll do. Consists of both prescription and nonprescription (sun)glasses. Designer sunglasses seem to be average retail price.

Called on Friday had an appointment for Saturday. Easy to find office. Dr Heller is nice, friendly…read moreand easy to talk to. Clean office with an open feel and lots of natural light. Did I mention he's open on Saturday? Every Saturday! That's a big plus for me! Convenience is everything to me with my busy schedule. Ordered my contacts and I will pick them up in a few days. I will definitely return for my exam next year.

Dr. Schneider has been our family doctor for many years. He…read morehas gone out of his way to assist my husband out of his office due to his medical condition. I find him to be caring and accommodating in times of need. His staff is pleasant and I feel welcomed during my visits. I highly recommend Dr. Schneider to anyone looking for an excellent optometrist.

We have been patients of Dr. Schneider and his staff for many years. We are very appreciative of he…read moreand his staff, as they are tremendous and talented. They are very supportive, compassionate, and understanding. They want the best for your health of you and your eyes. Thank you Dr. Schneider for taking care of me and my family's eyes for many years...

Update to reply below by Carla from the business:…read more This is the main number for the business you provided, which is not helpful. There is not a contact persons name to speak with directly. I do not feel comfortable. calling the main office line anymore and encountering the office manager again after she has twice offered such disparaging treatment towards me. If you provide a specific owners name and a direct phone line and time to call or specifically directed email, then I will reach out to discuss further. Otherwise I am afraid I will just be going through the same scenario again with the front office/Manager calling this main phone line. I am traumatized from the treatment I've received from speaking with her. ---------- Original review: I give one star for the 2 horrible experiences I have had with front office, and most specifically the office manager. I believe her name is Liz. After being a patient for sometime, I had to leave this office, even though I liked the doctor and eye tech, due to very disparaging and unacceptable treatment. I've written an official letter to the doctor to inform him of what has happened. I don't know if office manager screens his mail. I pray he sees it so they can make improvements based on my experiences. I would hate for anyone to go through what I have gone through. - if I hear from the doctor/office and anything changes I will update my review until then I cannot and would not recommend this office.

Ben going to Topa Topa since Wife's friend recommended " thanks Pam"…read moreWe drive from beach in Oxnard to Ojai Worth it as entire staff is great ! Any questions Bob Launius 8052184272

I called in with an emergency eye issue and the receptionist was SO rude!…read more She was like "oh we're booked" and then "I would suggest going to the ER then." Totally rude. Not ever going to get my business!

Amazing staff! Brilliant Dr Worked my husband in last…read moreminute to discover possible retina tear and bleed behind eye. Quickly got us in to retina specialist the next morning who confirmed what Dr Graham had indicated! Best OD ever!

Very nice, staff is very helpful. It's very clean and everyone's super on top of thingsread more

My family has been receiving eye care from Dr. Amundsen for about five years. True, his practice…read morehas gone above and beyond with getting the right prescription for you. My issue with his practice has been the lab he had contracted with for the glasses. I spent almost a thousand dollars for my prescription to be serviced by their lab and it took 16 weeks to get back! I kid you not! Unfortunately later on in the year, the left corner of my Oakley lens popped up! I notified Dr. Amundsen about it, and they told me that they're not responsible for it.