They do their job well, but there is a slight element of not being glad that you are coming to…read moretheir office rather than someone else's. Reception could be just a bit warmer, although it is done well according to what the job requires.

I had a very negative experience with valley optometric. They advertised contacts online at a…read moresignificant discount to me. I purchased these contacts and picked them up upon delivery. The next day I received a call and was told it was a mistake on their part and I needed to give the contacts back. I was disappointed and felt it was not my fault that this mistake happened so I went in to speak to the manager Lillian. She explained it was one of her employee's mistake and was asking for me to give the contacts back. I asked them to please, if I give the contacts back to hang on to them for me so I can purchase them directly from you due to the inconvenience of this mix-up. At this point she threatened to kick me out of the practice if I did not give back the contacts. I told them I had a receipt and proof of the discount offer and had no obligation to give them back but as a courtesy I would give them back to them if they would accommodate me by hanging on to them and selling them to me at the price that was correct not the erroneous one caused by their employees mistake. Lillian angrily said she would see what she could do and proceeded to get me kicked out of the practice because I would not respond to her threats so she carried through on her threat to kick me out of the practice. I was given false advertisement and tricked into this problem by their mistake. When I asked for an accommodation and agreed to pay the amount they wanted that was not enough for them. I would not recommend them to anyone. They have signs all over saying that they will adjust your glasses at your own risk. This means if they break your glasses in attempting to adjust them you are financially responsible. Apparently though if they make a mistake and they are responsible for something they will put all the blame on the customer Make threats and carry through on these threats if they don't get exactly what they want.

Winnie the Pooh once said "Sometimes the smallest things take up the most room in your heart." My…read moreparents recently had their eye appointments here. You have to understand that my mom was EXIGENT about not getting a pair of glasses after her cataract surgery a few years back. She was so adamant, we had to pay extra for the fancy lenses to be put in her eyes at the time of the surgery. IMAGINE MY SURPRISE when my parents called me after their appointment GUSHING about Dr. Garrett and how my mom had also gotten a pair of glasses ordered! Understand that I have been BEGGING her to get glasses for years after her surgery and, somehow, this young man was able to manage what I had thought to be impossible. They gushed about how thorough he was with them. They gushed about how, even though my parents are ESL, he somehow managed helping them understand the findings/recommendations of the visit w/o an interpreter (which is usually me). AND THEN.....he recommended some eye drops to my mom who shares Central Valley dry eye issues with me. So, I ended up with the same eye drops I have been using for the last few weeks and they have been AMAZING for me. So...my parents glasses arrive and a complimentary blue cleaning cloth also arrives...one side has grippies so that your fingers don't slip against the cloth as you clean your glasses! TRULY....thank you for addressing the smallest things. For those of you out there who knows how difficult it can be to manage a set of aging parents, this has been a true blessing.

I have been going to this place for my eye care over 30yrs and when I went to pick up my glasses…read morebecause they told me about 6 months ago that my insurance would not pay for my glasses until June and when I went back to them in June they told me that they were not going to give me the glasses because I was supposed to go to another doctor to get my cataracts fixed and I tried to tell them that they were wrong because I had my cataracts fixed when I was 25 years old and cataracts are not able to come back when I now have artificial lenses in my eyes and then the manager told me that she was feeling threatened by me because of the way I was looking at her which made no sense because a look isn't a threat I told her then that's when she said I think you should leave because they don't take my insurance anymore and we don't like your kind here I asked her what do you mean my kind and that's when she bent her wrist down and said that kind which was the the way gays do when they have limp wrists

Sophia greeted us with a big smile when we arriv. She was so helpful on the phone when we spoke…read more After a short test, I was escorted in to meet Dr. Larsson. She was very professional and extremely knowledgeable and was very patient with all our questions. She had great presence and was interesting to learn from. I have no doubt that whenever she comes in the contact with customers that come to see her for whatever reason that she's very successful and explaining and or fixing the problems that they have when they come in. I highly recommend them. The whole company is well oiled and runs very smoothly. I felt like a valued customer.

I don't leave reviews often, but for how well my experience was here I can't help not to. I came…read morehere for a VA exam, typically I don't have the best experiences with them, but from start to finish, my experience here was exceptional by the very least. From the massive parking lot, to the easy access of the building, the inviting feeling of the newly remodeled building when first walking in, the friendly staff, and of course Dr. Larsson's professionalism. Dr. Kathryn Larsson is a very thorough and knowledgeable eye doctor. Thank you for being so patient with me and I really appreciate you answering my questions regarding my eyes and vision problems I suffer from the events that happened while I was in the Navy. You can trust Dr. Larsson as she is both compassionate, and devoted to her career of helping everyone. - Stefan Perry

the best! service was great. the rooms were clean and did many different tests for my vision…read more doctor could answer my question so he could surely answer yours! they have a waiting area with a "electric pony", costing 25 cents to ride, a bean bag, and toys like legos or blocks. they do have a restroom, for personal use,1 person at a time/family restroom. super nice, super clean, and super smart! what's not to like? wish I could give this place 10 stars!!

Personable, friendly and giving you eyewear ready for your daily needs. Cannot wait to get my next…read morepair. #spicemeister approved.

The entire team is wonderful! They are very friendly and helpful! They are easy to talk to. We felt…read morewell taken care of at the appointment. We didn't feel pressured to purchase certain add-ons for the glasses. We added the anti-glare because honestly it was a great deal. I really liked the glasses we chose. They are Harley Davidson. They are the ones that framed his face, and looked the best. We spent way less than expected. They were able to squeeze us in the next day, and schedule an appointment for our son the following week. The only reason his wasn't sooner, was because he was still in school at that time. Thank you Dr. Kajioka, Dr. Antonio, and staff!!

So glad I found this office! I've been unhappy with my optometrist for years - I checked my VSP…read morewebsite and saw Dr. Kajioka listed, I was able to request an appointment through the website right then! Afterwards, I got a text message confirming my appointment. I like when places use tech for customer service - when it's done right, this office has it down! I saw Nicole K. Antonio, O.D., she was very friendly, down to earth and she knows her stuff! She spotted a concern on my tests and referred me to an ophthalmologist at Kaiser (my health insurance provider). Her front office staff is on top of paperwork and claims so I knew right away what would be covered, no surprises. My most glowing review goes to the Glasses Shop (or whatever it's called, where you pick your frames). I don't remember the gals name but she was FANTASTIC with me - I can be indecisive but she was patient, made worthy recommendations and she was honest with her opinion which I appreciate. I highly recommended this office for eye care needs! They've got an established and returning patient in me!

Dr. Irish and his staff are a classic example of professionalism. They are kind, courteous and…read morehelpful. Their office is immaculate and well staffed. Dr. Irish takes his time to explain things to you. Recently my wife had an irritated cornea issue and Dr. Irish stayed late to help her. Absolute life saver. When I recently went in for my appointment, the whole staff was wearing California State University, Stanislaus, lightweight jackets. I asked why and a staff member told me that they wanted to support our local university. Class act on their part. They obviously care about being a good neighbor. I can't say enough about the good people at Monte Vista Optometry.

I originally had a great deal of confidence in this practice because of Dr. Irish. He was the only…read moredoctor who was able to properly diagnose an eye issue I was having after I had seen about three other doctors elsewhere who could not figure it out. When my insurance changed, I had to seek care at other offices, and none of them were able to give me the correct diagnosis. Dr. Irish eventually did, which is why I was very disappointed to learn that he is no longer with the practice. A year or two ago, while Dr. Irish was still the doctor here, I had an appointment and went through the entire process of having my glasses ordered. The technician collected my payment and told me the glasses would be ordered. I knew glasses could take some time, so I waited. After about a month without hearing anything, I finally called and found out that my prescription request had simply been forgotten. I ended up requesting a refund. More recently, I have been trying to get another exam scheduled. My original appointment was in February, but because of a family emergency, I had to reschedule. I eventually got an appointment with Dr. Irish several months later. Then, shortly before that appointment, I was contacted and told it needed to be rescheduled again, this time until the end of August. During that conversation, I was also informed that Dr. Irish was no longer with the practice and that there was a new doctor. I was surprised because I had not previously been told that Dr. Irish had left. I decided to keep the appointment because the practice already had my records and history, and after waiting so long, I did not want to start over somewhere else. Unfortunately, today I was contacted again and told that the new doctor has jury duty, so my appointment needs to be rescheduled once again. I completely understand that things happen, and I do not blame the new doctor for having jury duty. I also want to be very clear that I have no opinion about the new doctor because I have not even had the opportunity to meet them yet. My frustration is with the repeated rescheduling and the communication surrounding these changes. I sincerely hope the new doctor is wonderful. My disappointment is really with the overall experience. A prescription request was forgotten while Dr. Irish was still practicing there, I had to request a refund, my exam has now been rescheduled twice, and I have been trying to get this exam since February. I also only found out that the doctor I trusted was no longer there when I was already being contacted about rescheduling my appointment. Dr. Irish gave me a reason to have confidence in this practice. I just wish the communication and follow-through had given me the same confidence.

After Dr Hartman left, Dr Ed Nuccio became my optometrist. He's great! Super friendly and very…read morethorough! I recommend him!

I am incredibly grateful to have found Dr. Andre. I was experiencing some issues with my right eye…read more I had cataract surgery last year, I assumed that I was experiencing something related to that. My first visit left more questions because nothing could be detected, the office was searching for a specialist to refer me to when my symptoms became worse. On a Monday I was seen again and Dr. Andre was finally able to see that I suffered a retinal detachment. The staff worked hard to get me an emergency appointment for the retinal care center. My condition in less than week worsened to the point I had 20% vision left in my eye. The next day I was in surgery. Dr. Andre is an incredibly caring human and Doctor, he did everything in his power to get me in touch with the right people. Thank you.

The entire experience was easy, efficient, and incredibly thorough. The facility was spotless, and…read morethe appointment process was seamless. I had a contact lens exam, and both the doctor and the telehealth appointment were very thorough and made me feel confident that nothing was overlooked. I also want to give a huge shoutout to Evet and Fadia. They provided some of the best customer service I've experienced anywhere. They were super friendly, professional, knowledgeable, and took the time to explain everything clearly. Their kindness and genuine care made the entire visit enjoyable. It's rare to find an office that combines professionalism, modernism, efficiency, and genuinely kind people, but Same Day Optical does exactly that. I highly recommend them to anyone looking for quality eye care and outstanding customer service. They have a huge rx glasses inventory and also have some solid deals. I'll definitely be coming back!

Decided to give this place a try and was not disappointed. Great customer service from the moment I…read morewalked in and really good options in frames. A plus was that my new glasses were ready in less than an hour and fit perfectly!! Will definitely be coming back.