Love the merchandise, selection and value of the warehouse, tire center, vision center, and gas. Staff is helpful when needed. Downsides are the horrible design of the parking lot combined with the facts that there's only one location in Delaware and residents from nearby states often shop here for tax free shopping, and you're competing with Christiana Mall traffic and Fashion Center traffic. There never seems to be a good time to go, and forget about it around the holidays. It's sometimes worth driving to PA to go to the closest out of state location, but we still love everything else about it and keep going. read more

I have been shopping at Costco for over 20 years and have never had any issues at the Irvine, California, or King of Prussia, Pennsylvania, locations. I am currently visiting a vacation home nearby and stopped by this Costco. Unfortunately, there is a very noticeable difference in both customer behavior and overall courtesy compared with the other locations I have visited. Other than that, the store itself is similar to most Costco locations. I also really appreciate that it has a gas station. For vehicles such as BMWs and Porsches that require premium gas, the savings can really add up, especially when traveling frequently in the area. read more

I just want to say a few nice things about Scott Osburn in the optical department. I came in and picked up three pairs of glasses. He worked tirelessly until all three pairs fitted me properly. He was professional, friendly and courteous. He was also a great conversationalist as we spent a few minutes together. Scott Osburn is a real asset to Costco's optical department! Thank you for giving me a platform to give priase! read more

I get that there's early hours for executive members but my 8months pregnant wife came there at like 940 with three kids in tow, 2 of them under 5, she didn't know you couldn't come at store opening. The 8 months pregnant woman with three younger kids AND needs to use a bathroom should drag them all back to the car and wait. No "hey next time, you can't come this early unless you upgrade." 15min later she tries to come back in, one of the kids throws a tantrum while entering the store and is told to "you need to move people are trying to come into the store" by an employee... which again remember that it's a human being in the entryway not a mere obstacle (people can still get around her mind you, they weren't totally blocking the entrance). We love Costco but the utter lack of compassion for people, we've cancelled our membership and won't be back after being treated like that. read more

C*eryl and T*meka at customer service rude and unprofessional Bought online membership treated like a criminal when claiming card at customer service more scrutiny than Drs. office and bank. Ridiculous regret joining read more

Lots of great shopping options. Some things are a good value I'm giving it a 3 for the parking lot. What a complete nightmare! Not sure it's worth the stress! read more

I think it's always interesting to see the layouts of different costcos as I travel, but I do believe this one's layout can be improved. Specifically, the snacks are all over the place. There a small corner for them, but a lot of options are scattered around the store in different spots. It makes buying things a lot more difficult because I don't know what all is in stock before grabbing something read more

This is the fifth Costco I have shopped in, and the first that is sales tax free! It is all a huge warehouse full of what a good supermarket has as inventory, but supersized and well discounted, making visiting a Costco in tax free Delaware more than just an overwhelming consumer escapade that turns it into an absolute carnival of heart contentedness and smart consumerism. True, that the parking design needs major improvement, and that each Costco is different from every other, but I have become a believer. I have learned to control my compulsion to buy on impulse whatever strike my fancy. Going with a list and not going there hungry helps manage those urges and control the bottom line. This was our last stop in Delaware and of our brief vacation. Normally shopping wouldn't rate a mention after days at the off season beach, but saving money on needed purchases actually enhanced our experience and allowed us to enjoy the time a little more. Why not save a little after the vacation splurge? read more

We needed some new tires so we decided to buy them from Costco as we are very loyal Costco people. We got a good deal and like everything it that was included the price. This Costco though is extremely busy so it was a bit of a challenge. We made an appointment for 2:25 and got there about 20 minutes early. There was only one person in the "check in" area and taking care of everyone no matter what they were there to do. It took us about 20 minutes to get checked in and the check process took about 15 minutes. They told us it would be around 90 minutes. We walked through Costco and got some food in the food court and after two hours of not hearing from them we went over and had to wait in line again for about 20 minutes at which time we received a text that our car was done. Overall we are super happy with our tires but having to wait so long to just check in for a scheduled appointment and it taking over two hours to get our car done was not the best service. read more

The Good: All kinds of products, including appliances at fair prices Eyeglasses! (you take a number, present your prescription and choose some frames. Pick up at another time.) If you use your HSA to pay for frames, this can really save. Food: best tuna in cans, great deal on romaine lettuces (6 heads in a pack), specialty crackers like almond flour crackers (gluten free) All kinds of foods and the Kirkland brand is usually excellent. A huge selection of pre-made, ready to bake dinner entrees. If you are taking care of a family and working, this beats takeout by a country mile. Invest in a freezer and stock some dinners so you aren't facing the awfulness of coming home after working nine hours to people staring at you with tongues hanging out "what's for dinner?" I don't like working a second shift, and I'll bet you don't either. You can get the freezer at Costco, too. The Bad: The parking lot. I mean, it IS in Christiana's mall region. IYKYK. You'll have to mastermind how to get in and navigate the rows that have traffic coming at you. Figure out your best route in and parking strategy (walking is good for you) and above all, try not to NOT come here Friday, weekends and the day before a big holiday if you can avoid it. If you have to shop at peak hours, bring a buddy to ride shotg-n and for moral support. The Ugly: Your bill will never be less than two Benjamins. If you're lucky. It's just how they roll. You will tend to over-buy because the sizes are warehouse size, not single person, studio apartment size. So plot out a strategy; shop with a friend is what I do; we split up the mushrooms, butter and romaine, for example. Best to plan and do an inventory at home before you shop. That way, you'll come less often. I know someone who inventories her freezer. It sounds OCD but it isn't. If you have a larger family, extended family or do a lot of entertaining, Costco has better quality for excellent prices but planning on your part is a must. SUMMARY: In a sales-tax free state, Costco can be a really great addition to your shopping. The membership is worthwhile for large purchases and families who wish to prepare meals at home and for people who entertain. The parking lot is a bit hairy. read more

Great prices, great selection. Love the rotisserie chicken and the hot dog lunch deal. Staff is helpful and quick checking us out!

My family has ben coming to this Costco for over 20 years and has never had a bad experience. With more population in recent years, it is definitely busier, but it is always manageable if you know your way around. Out of all the Costco's I have been to, the flow of this store has always made the most sense to me, hitting the clothes, then produce, then the freezers, moving to the shelf stable items, and finishing with toiletries and OTC medications. The staff is always friendly and some actually remember the returning customers! read more

I love Costco, and love it even more when my entire purchase is tax-free! I was happy to see they carried the Pyrex Hello Kitty food containers. There was one left on the shelf, and it had my name on it! read more

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I was confronted by a random woman who claimed to be an employee (but would not show identify) who was apparently trying to illegally save parking spots by placing cones from the front of the store in empty spots. There were no available spots so I moved the cone and was going to park and she walked in front of my car and replaced the cone and told me I "wasn't allowed to do that, and she would call the cops on me". I have never been so incredibly offended by an employee of any store in my life. I will NEVER come back to this business read more

Costco - Illegally "saving" parking spots on a Christmas weekend when traffic is out of control and very few parking spots available - Wholesale Stores Near Me - Newark, Delaware

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Kelci wanted a white chocolate raspberry cake for her bday and we found one at Costco . Super reasonable and everyone couldn't stop saying how good the cake was! Sweet white chocolate cake and a tart raspberry filling with plenty of white chocolate butter cream. It was crazy deiicious! read more

Costco - White chocolate with raspberry is so good - Wholesale Stores Near Me - Newark, Delaware

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This was my first Costco experience and I happened to be in Delaware so no sales tax. Parking on a weekday at 10:30 am was a nightmare. Be prepared to walk. Variety much better than other warehouse chains. Front desk folk are polite and helpful. read more

My go to Costco, even though it's a 25 minute drive without traffic. I also always make sure to get a whole pepperoni pizza each visit :) They offer sample in the afternoon and it's pretty crowded on weekends, but checkout lines are always pretty fast and efficient. Gas is cheap, but long line that goes by pretty fast. read more

Love me a good Costco, especially one that has no sales tax! Typical decent Costco, not as busy as the ones farther north. Had a two hour drive home so no perishables for me! Almost bought a new TV, but I prefer Roku and the TV I was looking at was a Fire TV. Definitely worth a reasonable drive to save on sales tax on higher price items. But then, you probably know that already! read more

Costco - She's my cherry pie... - Wholesale Stores Near Me - Newark, Delaware

Super duper Costco location. Wow . Loved this . Lots of options to buy electronics and other things - and the best thing is - it's tax free :). We bought a couple of laptops and surely saved money on tax ! They have good inventory too. Wish there were more people near computer area to help customers . It took us 10 mins to find out an associate to get a customer pick up slip for a laptop: if not for the local help , I would have rated this store 5 stars . Billing was quick .parking is a bit crazy in this location. Liked it overall :) read more

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The Supervisor with the black hair covering wearing a mask .... I think her name was "V " is aggressive and nasty. I was waiting by spinach dip in the back right hand corner, and there was a line going back towards the soda aisle. Someone yelled. "Get the fuck out of my way...move the fucking line." It was the supervisor pushing a cart full of boxes yelling at an older woman in front of her. When she turned I saw her name and tag. I was on the side with my mom, and my children listening to her yell. She is totally unprofessional, rude, and aggressive. She should not be in a supervisory position. She should NOT be representing Costco and her behavior was completely uncalled for. I will not go back to that Costco as I live in another state. Even when checking out she was by the managers desk looking up a price for a cashier and she was barking at them. I even waiting till she was called away from the desk to complain because of her aggressive, nastiness and I did not want a confrontation with her. Total embarrassment from Costco. read more

The food here is decent. The service is kind and funny. I would not recommend going here on a Saturday, Sunday, or Friday night. You will be waiting for a while lol. read more

Costco - Wholesale Stores Near Me - Newark, Delaware

One of my favorite Costcos, but the hearing dept staff is on the rude side. Otherwise, relatively pleasant experience at this location.

8/7/24 Nice Huge Warehouse, one can surely get their Cardio Workout in this huge warehouse. The Prices are right and the Beef Hotdogs are good. More attention should be brought to the placement of carts outside and granted some people don't care...I walked to my NEW CAR and it was surrounded with carts ( see photos ) and I have a Handicap Tag ( see photos )...though I think the store is better than Sam's ( except the Cart issue ) read more

The staff at this Costco location are often rude. I have visited this location several times, and it's a nightmare. The parking is crazy, and the Costco staff are rude, abrasive, and unprofessional. If you want to be treated poorly, yelled at, and have staff be disgruntled with you, then come to this location. read more

WHAT A SPOT! Plenty of food and options to buy yummy and familiar flavors! Everything is in bulk and very well priced! I enjoyed the many different services available! I feel so blessed!! read more

This place has most of what you need -- why go anywhere else first? The products are all evaluated before they are stocked; and if rarely you need to return something, that process is hassle-free. Lunch at the food court is a bargain. Grab a rotisserie chicken or two and you have dinner made before returning home! read more

4 weeks ago this Costco stopped providing the small plastic courtesy cups to get water from fountain. This is the only Costco that refuses to supply the courtesy cups. They will only sell you bottled water. read more

We go to this Costco because it's the closest one to where we live in Maryland and it's tax free! It's always packed but there are always carts available and employees willing to help. Typically very clean and workers giving out samples again wear gloves and hairnets. They are very friendly and it goes a long way to be polite, I always say thank you and they seem pleasantly surprised that I do, like they don't get that that often. You have to show your membership card again before you self check out, but they don't really look at the picture or anything in our experience. If you go thru the cashier, they take it and look a bit more closely to make sure it's you. Liquor store section is separate, but well stocked, we love the vodka freezy pops by Kirkland, try them in the summertime! Plenty of deals going on in every aisle, worth the drive to shop in bulk and stock up. read more

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Costco chiristiana has lousy service. I ordered my tires in person paid in full . Waiting 3 weeks to get it. My appointment was 4:45 pm . I get there 4 pm. Waited half hr in the line. Finally l checked in 4:30. I wa checked up on my vehicle. 6 pm. Still at parking lot. Finally l saw my vehicle moved inside. 6:10 pm. Services slow. Customer service slow, work slow.. inside register person was rude. Manager was polite and professional. read more

This is a review specifically about the liquor store. Unfortunately in my area New Jersey we don't have these. And I've been to other Costco's that sold wine and liquor. However, I did not realize that this particular store has an entire separate section just for wine beer and liquor. There is an extensive collection anytime I'm in the area I will be definitely stopping here to stock up. read more

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They've got so many Asian snacks all of a sudden out of nowhere. We bought a huge bag of Calbee potato chips. They have the lunar new year decorations and huge orchids too! Parking is hectic as always. read more

Kenny in the Sonos department was very knowledgeable about the system. I appreciate employees like this who know their stuff thank you!

I was denied entry because I was with someone that had a membership and didn't have my own. People with entire families and groups were entering as I was being told to leave. read more

Big surprise. We need more gas in the same day. Lots of driving in between city visits and such. Gas here was $1.99/gallon. Not bad for the area. read more

Costco - Wholesale Stores Near Me - Newark, Delaware

The service desk manager has no energy moves around the area slowly no sense of urgency in her body with people waiting for service this lite skinned woman seems obsessed with her self as a customer tried to get her attention she ignored the older white couple because the sign to help them was close to the food court rather than the customer service desk and the unexperienced staff who seem under trained they didn't understand when to let you go shopping they rambling about a 150.00 upgrade membership sales pitch It was childish and disrespectful so I ended up canceling my membership request and walking out. As a 30 year member of Sam's I have been in a club before and previously had a BJs membership and registration online might be more practical. was available with out being avoid 20-25 minutes listening to a nice but totally ignorant person rambling about a ID so I gave him a military retirement ID card then he asked for a license so why didn't he ask for it in the beginning? God knows he asked me to write my address down then I had to fill in my information on a crapshoot tablet not to mention I use my master card oh oh they only take visa ! Do you see a pattern untrained person with little common sense who doesn't know how to explain what he needs to complete a membership sale ! And a black woman who doesn't understand what to train her employees what steps are need to complete a new customer a membership card it's ridiculous and it's representative of the club's lack of professionalism. The staff seems like they're not properly trained, or haven't been organized in ways to maximize employee strengths. Try a on line membership it was recommended by the help desk staffers. Pathetic service lackluster customer service staff doesn't anyone at this club have training requirements hand book. Exactly who has a way of circumvent the manager at the service she is providing zero leadership she more like a child then a manager maybe she's a baby sitter for unemployable young people who was hired so they could have a place to pretend to work at . I am sure others share the same sentiment and experiences i have documented in Newark please call the regional manager or contact the national office and ask for regional managers phone number. The best employees were hustling bringing in the shopping karts and they seemed more interested in helping customers get in and out of the store. Consequently they are more capable and more efficient at helping customers period. read more

tire Center is a DISASTER. customer service is a foreign concept here. 11:30 appointment for new tires. estimated time was 1.5 hours. at 2 hours I asked for status. response was "almost done. one tire one and should be 15 minutes ". At 3 hours the store manager gave a different response but essentially said no more than 15 minutes. Unfortunately, it took a total of 3 hours and 42 minutes to install 4 tires. no issues with the car, etc. their excuse was one of 2 tire mount machines was down. Its worth the extra $$ saved in taxes to go to the Glen Mills, PA store. (I'm a DE resident). read more

Costco's customer service is the worst. From membership, greeters, and food court to checking out and leaving is a big nightmare. This is a membership-based company. Where the members are treated the worst. They constantly disrespect us. Don't expect anything different from the Costco Supervisor up to the Management team. They often try to belittle us. Everything is always this is our policy or we are not going to do that. Whatever happened to Member's Customer Service? Extremely rude employees are what they now hire. Don't expect a smile or a hello, not even a Thank you. I know we have taken their disrespect and continue to pay for our membership and shop there. What is the price of Respect? It's priceless. If more members stop going and cancel or don't renew their membership then things will change for the better. Costco is a place where we pay to do business with them. The average employee there makes about $18-$20 an hour that's all from us paying for our yearly membership to shop there. We can take our business to companies who care like Amazon with a flawless return policy and Customer Service for free. We need to send a message to the Costco Wholesale CEO and tell them their Members will no longer accept their disrespect. I held an Executive membership, spending thousands of dollars a year. I will no longer renew my membership or do business with Costco Wholesale until they treat their members with respect. Once those numbers start dropping and membership declines they'll make some drastic changes. They make Billions off of their membership. The bargains we used to get are long gone. Costco Wholesale is power-driven and not Member-friendly. Most companies now offer rewards that you can use towards discounts on gas for free. Costco Wholesale is no longer a big money saver to their member. read more

What can I say? Costco is BJ's for the bourgeois.....lmmfao.... Seriously, I belong to both because sometimes you want friendliness and courtesy, but sometimes, you want want to fight a brother over that last rotisserie chicken. Best prices on bottled water and you gotta try their store made chicken pot pies. They are awesome. Also, the Kirkland paper towels and toilet paper can hold their own against Bounty and Scott read more

Can't go wrong with being stocked by buying in bulk or even dibs on some good deals. It gets pretty crazy. Inside and out! Prefer going on a weekday during late evening like a hour before closing. More at peace and quiet without any madness. Amid of the ongoing pandemic, they are pretty organized and strict with the social distancing. Only allowing 2 customers per member card. Of course must have on face masks and follow 6 feet rule of social distancing. Fri-Sun is crazy with the wait. Lines are wrapped around the building. So best to avoid unless you have a high tolerance of patience. If you're pumping Premium, the cheapest you can get would be here. Even Regular. I take that extra 10 minute drive twice a week to just fill up. Plus they wipe down the pumps frequently. read more

Pretty fantastic Costco. Clean, friendly associates, have a ton of variety and new items my Costco doesn't have, gas, and booze (my favorite part)!!! I come from Maryland once a quarter to snag booze, gas, and tax free items. The only reason I'm giving this a 4 star Costco is because of the parking lot and customers. The design of the parking lot is not good. The entire area near this mall is wild af. The drivers are horrible and rude. The customers that shop here are the same; attitudes, run into you with carts, yell at you, fly in and out do the parking lot, leave their carts in the middle of the parking lot, take all day to pump their gas, etc. read more