I was referred to this office because the people who had last done my hearing test stopped doing…read morethem in-office. I've had a number of hearing tests over the years, with a number of different groups, and I know what is complex about the issue I'm dealing with... and yet, when the receptionist called to schedule me, and I asked to make sure they were going to do the right kind of testing I needed, she was annoyed that I asked questions, explained that she couldn't know the answers, refused to let me talk to anyone else, and said if I needed to ask questions I might be able to either ask my ENT (who was merely the person who referred me... if I refer you to a plumber, the plumber doesn't demand you talk to me to answer questions about their job) or I might (might) be able to ask questions of the audiologist when I showed up... but, why would I go there and waste everyone's time if they aren't even in a position to do the right kind of test? Yes: I was speaking with a receptionist; but, normally, the receptionist will either know some basics about the office or be able to refer quick questions to a tech. The combination of these factors made me feel like I was going to get railroaded into paying for a bunch of useless effort that wouldn't help. Having now gone through the negative reviews on Yelp, this seems to be consistent now (all of the positive reviews are pre-2020, and every single of the reviews since are 1 star, complaining about being railroaded due to bad information).

Although the audiologists there are highly qualified, the company lies about the insurance they are…read moreaffiliated with! They told us that of course they take Anthem Blue Cross, but we discovered they are OUT of network. Of course they know that and make you sign a form that you pay everything the insurance does not. Our insurance said that we only owed $1,004, based in the fair cost if the aids, but Hearing Services overcharged on their hearing aids so that we were billed $2,984! Buyer beware!! They will lie to you about what insurance they are affiliated with and then charge you three months later for three times the price! So sad to see this unethical practice.

Maxine, always gives you the best care and attention. She spends as much time with you that is…read morenecessary to get the best results from your hearing aids. I highly recommend her to you.

Excellent service. I was given some used hearing aids and took them to Jacqueline for…read morereprogramming. Knowing these are my first hearing aids, Jacqueline used her time and patience to work with me to program the hearing aids that have dramatically improved my hearing. I can now hear what I have not heard for many a year. Jacqueline and the staff at S.B. Audiology have my sincerest thanks. They have my highest recommendation.

I have only praise to give to Alexandar Audiology after my experience there today!…read more Lupita made my time spent there so pleasant: she was friendly, thorough, and knowledgeable. She took the time to educate me, gave helpful information, and was so patient and professional! I was amazed at the service I was given and would definitely reccomend this place to anyone with audiology needs. It was so wonderful to take home my mom's hearing aids to her and have her hear again. What a relief. Thank you, Lupita for all your help there today! You're great at what you do and I'm so grateful for you today.

Once again doing my routine visit. Excellent patient care…read more Blessed to have Dr. Alexander as my audiologist. Happy Holidays Dr. Alexander and Lupita!

Poor hearing is a surprisingly big disability, and one I didn't see coming. Boom. I needed…read morehearing aids, no denying it. I was traveling away from home and simply needed new replaceable "domes". Using Yelp I narrowed the most likely to help as Miracle-Ear Center. When I walked in, the waiting area was standing room only. However, the front desk asked why I came in, and in minutes a friendly person, probably an Audiologist, was fixing me up. 10 minutes, max. No charge! That was not ok w me, and upon my insistence they accepted a modest amount. I told them to put it in their "party fund".

It was an easy breezy hearing test! Arthur James was very…read moreprofessional and thorough! A very pleasant experience!

Thank You Thursday Review - Jessica Estrada, Excellent Audiology, Ventura, CA…read more At 93, after more than 70 years in the music recording industry, I've met countless professionals--but Jessica Estrada stands out. Her cutting-edge technical knowledge, caring bedside manner, and genuine concern for her patients make every visit exceptional. I trust her completely and tell all my friends and loved ones: "When you can't hear, it's time to go here--to Jessica." -- Buz Wilburn

I have been coming to Excellent Hearing for several years, on the recommendation of my mother, who…read moreloves them. The that I see is Jessica Estrada. She is pleasant, knowledgeable and very good at explaining what the tests reveal....in my case that my wife is (as usual) correct, my hearing is getting worse! She is very good at helping you pick a device that will fit your needs and your pocketbook. The​ initial exams so no excuses! If you want to know if you are going​ deaf, make an appointment.

The best place I could have gone considering I know nothing about hearing aids…read more My audiologist is Mariah and she was very knowledgeable and patient with me. I had so many questions but she took the time to answer each one. We took a couple weeks to get me to 100% but that was the plan from the beginning. Turning everything on full blast would only make me hate things. So each week we turned it up and tweaked the settings. I almost cried with excitement when I first had total speech recognition with an audio book, next were phone calls. I love this hearing aid and Mariah!

Our family has used this company for many years, supporting my elderly father-in-law who has…read morerequired hearing aids for...years. Without doubt I would rate them with 5 stars! Allow me to explain why. First off, the customer service that is provided. They completely understand the "high touch" need that is required with elderly patients. Every question that has been asked is fully answered and there's never any doubts as you're walking out the door. The people who work here actually CARE about their patients. Frequently we have been given multiple suggestions about how to deal with specific circumstances and we have never had anyone balk or stonewall us. Any required repairs have been done quickly and without hassle. Yes, if you need this service I would highly recommend Acoustic Hearing Aids in Camarillo!

Kevin and his Assistant have gone out of their way to provide the best of service toy elderly…read moremother. They have been kind and thorough in working with her.

Kevin is an amazing Audiologist!…read more His evaluation goes beyond an audiogram.He listens to your concerns and identifies how your hearing loss is affecting your quality of life. For example, social conversation, listening to the TV, restaurants, music, missing bits and pieces of those special occasions in life. Kevin has helped my husband to greatly reduce his frustration, when he is not able to hear in social settings, by selecting the best hearing aids to increase his quality of life. Additionally, Kevin also provides the technology to make adjusts to your hearing aids resulting in the best quality of life! Thank you Kevin and your staff!

Fairly new in Ojai and much needed in the community. I…read moreneeded an appt for a hearing test and was so happy to see we had a new audiologist in town. Great (small) practice! I tend to seek out smaller personable offices because they usually have better support staff than a larger, busier providers. I highly recommend Nelson Audiology. They got me in quickly and spent quality time with me. Very pleasant and comfortable atmosphere. So happy I chose them!!

He is not an outioligist and its all about sales! He sales…read moreyou hearing aids then get them adjusted a few times then all of a sudden he's trying to sell you new hearing aids. Comes up with reasons why you need new ones! Then you tell him you cant do that right now you have a big bill comming up that is Manitou unless you want to pay fines. He tells you I wouldn't pay that now its not due for 3more month! I'll sell you an island in the ocean. Just buy my hearing aids. I won't go back.

T & D Goodwin My husband and I went in for our first…read morehearing tests today since we were in elementary school. John Burgess was very friendly and gave us lots of information before and after testing our hearing. We will be returning as we age and find our hearing is becoming a problem. Thank you for the pleasant experience John Burgess. We both highly recommend him!!