Maxine, always gives you the best care and attention. She spends as much time with you that is…read morenecessary to get the best results from your hearing aids. I highly recommend her to you.

Excellent service. I was given some used hearing aids and took them to Jacqueline for…read morereprogramming. Knowing these are my first hearing aids, Jacqueline used her time and patience to work with me to program the hearing aids that have dramatically improved my hearing. I can now hear what I have not heard for many a year. Jacqueline and the staff at S.B. Audiology have my sincerest thanks. They have my highest recommendation.

We are so grateful for Dr Tylor and her team! After a frustrating and turbulent year for my toddler…read more(and us) we were referred to Dr Tylor and now the future looks so much brighter for my Littles. She performed double frenectomies on both my infant daughter and my toddler son and the changes we are already seeing are magnificent! She was so caring, understanding and informative throughout the entire process and her team was as well. My son is a uncooperative little booger and they were all so patient with him. We will forever be grateful for the care we received from this practice. Thank you!

Dr. Tylor was such a gift to our family. We had a similar story to some of the reviewers -- our…read moreinfant son had an obstructed airway and tongue-tie. Being our first baby, we were extremely concerned about his issues with his passage way. Unfortunately, no medical professionals were diagnosing him. They were stumped. We finally got referred to Dr. Tylor, right around the time our son turned 10 months. At our first appointment, she walked into the treatment room and was able to diagnose him in 30 seconds by just looking at him. She was able to suggest a treatment plan going forward and didn't want to waste anytime. She happily answered about a million questions. Fast forward to his outpatient surgery before his first birthday, everything went off without a hitch. Her surgical team was amazing and you could just tell they respect her as the expert. Our son got a cold after surgery, and Dr. Tylor answered my frantic calls and texts around 11pm at night. I think most importantly what I want to say is...having a baby is hard already. We were already so stressed out, and Dr. Tylor treated him as if he was her son. I will never be able to thank her enough for her care and expertise. He was a different child after the surgery. Babbling, running, BREATHING, thriving. From our hearts, thank you. P.s. She works her tail off. Never not working.

I was referred to this office because the people who had last done my hearing test stopped doing…read morethem in-office. I've had a number of hearing tests over the years, with a number of different groups, and I know what is complex about the issue I'm dealing with... and yet, when the receptionist called to schedule me, and I asked to make sure they were going to do the right kind of testing I needed, she was annoyed that I asked questions, explained that she couldn't know the answers, refused to let me talk to anyone else, and said if I needed to ask questions I might be able to either ask my ENT (who was merely the person who referred me... if I refer you to a plumber, the plumber doesn't demand you talk to me to answer questions about their job) or I might (might) be able to ask questions of the audiologist when I showed up... but, why would I go there and waste everyone's time if they aren't even in a position to do the right kind of test? Yes: I was speaking with a receptionist; but, normally, the receptionist will either know some basics about the office or be able to refer quick questions to a tech. The combination of these factors made me feel like I was going to get railroaded into paying for a bunch of useless effort that wouldn't help. Having now gone through the negative reviews on Yelp, this seems to be consistent now (all of the positive reviews are pre-2020, and every single of the reviews since are 1 star, complaining about being railroaded due to bad information).

Although the audiologists there are highly qualified, the company lies about the insurance they are…read moreaffiliated with! They told us that of course they take Anthem Blue Cross, but we discovered they are OUT of network. Of course they know that and make you sign a form that you pay everything the insurance does not. Our insurance said that we only owed $1,004, based in the fair cost if the aids, but Hearing Services overcharged on their hearing aids so that we were billed $2,984! Buyer beware!! They will lie to you about what insurance they are affiliated with and then charge you three months later for three times the price! So sad to see this unethical practice.

Experienced, caring, careful, patient, cooperative and many other critical elements of providing…read moreexpert service. I would highly recommend her without reservation

I have been hearing impaired for some 40 years, and have been to many audiologists in Europe and…read morethe U.S. Maxine is by far the best I have ever experienced - sensitive, knowledgeable, and caring. The aids she has fitted me with, and serviced over the years, have made a huge difference to my life.

This guy sucks. His office staff are difficult. It took months to get in as a new patient, he made…read moreme consult with other professionals to get their opinion, and then he just strung me along about fixing my issues for nearly 1 year. It was a waste of time and money. I don't care if I like a doctor, but I felt he was unnecessarily brusque, probably because he overschedules and makes you wait an hour or more before you are even seen. I can't give further details because of privacy issues.

Required emergency surgery for my son, we don't live in the area, traveling down the coast. Called…read moreand got a same day appointment with the PA Jaime Munroe. She was kind, caring and very professional. She aspirated the peritonsillar abscess, then Dr John McCaffery came and did an incision and drainage. I am very appreciative of their outstanding care for my son.

Receptionist was rude was attempting to schedule an appointment. I think we'll try a different…read moreplace.

Very professional, nice staff, new clean offices, fair pricing. Dr and nurses knew what they were…read moredoing.

As a nurse, I understand the many challenges that face our healthcare system. For countless…read morereasons, I have chosen to seek care outside of the Cottage Hospital and Sansum Clinic systems. I was so excited when UCLA Health came north to Santa Barbara to challenge a careless monopoly. I was blown away when I was given the option over the phone to make a new patient appointment later that same week--versus months down the road elsewhere. After making the appointment, I could fill out all of my medical history and paperwork via MyChart prior to my arrival to make things move along more efficiently. I also received multiple reminders via text and email. Unfortunately, as with every place providing medical care, I could tell they were sorely understaffed. I saw Dr. Dennis Hughes who brought me back to the exam room, went through my entire medical/surgical history and allergies, took my vital signs (including height and weight), and thoroughly performed a physical assessment all on his own! It was honestly a one-man show and outstanding! He listened to my concerns and needs, while making me feel heard and important. I came in to my appointment fasting with the hope to have my annual blood tests done. Sure enough, I conveniently had my blood drawn on site and Dr. Hughes made a video follow-up to go over my results. The facility is new so it was very clean, though appeared to have some growing pains. I wish them the best and look forward to my future care here.

The Costco store in Santa Maria itself is great, but their hearing aid department has the rudest…read morepeople I have ever dealt with working there. You have to make an appointment just to ask a question. My wife bought a pair of hearing aids there, a part broke off and they had to "order" the part, been almost a month, no part yet. I was in the store shopping, just wanted to ask if the part came in yet and the Manager of that department said they were "too busy" to look it up, I would have to make an "appointment" just for them to talk to me ? That is terrible customer service, I cannot believe Costco let's this happen inside their store. Just buy your hearing aids somewhere that will not brush you off once they made the sale.

I purchased 3 hearing aids from Costco and I am happy with them. I especially appreciate the…read moresupport from the technicians who have the latest software to troubleshoot any problems. I don't have any problems returning for support which is excellent. So glad that I found them. I like Bill as he is very personable and efficient. The office is well managed and they provide easy appointments in a timely manner. They haven't kept me waiting more than a week. I live in Goleta and they are 10 minutes away from my home. I'm so thankful they have been available to answer any questions.