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    LensCrafters

    3.2 (101 reviews)
    Open 10:00 am - 5:00 pm

    By appointment only

    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    2 months ago

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    19 days ago

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    11 months ago

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    1 year ago

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    1 year ago

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    8 months ago

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    9 months ago

    fast and easy costumer service. my exam was quick and even helped me choose a frame! Definitely recommend!

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    1 year ago

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    Such a lovely and helpful staff! Shoutout Katherine :).

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    3 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    3 years ago

    I've been here twice and the service is always terrible. I would not recommend - the staff needs training.

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    5 years ago

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    6 years ago

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    7 years ago

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    Matthew W.

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    6 years ago

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    3 years ago

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    3 years ago

    The employees either don't care or need to be trained better. Very poor customer service the last few times I've been in. Don't recommend.

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - LensCrafters

    Review Highlights - LensCrafters

    Miguel was super helpful and in the process of fixing them he accidentally broke off one of the nose pieces.

    Mentioned in 3 reviews

    Read more highlights

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    Urban Optics in Santa Barbara is wonderful! I've been happily going there for years because the…read morestaff always engages with warmth and genuinely friendliness. What could have been a simple prescription update and glasses purchase always turns into such a happy and fun experience, thanks to the incredible team. A special shoutout to Anastasiia and Lianna, who went above and beyond to make me feel cute and fashionable in my new specs. Their positive energy is contagious, and you can tell they genuinely love helping people feel their best. The entire Urban Optics team works together well, creating a cheerful environment. I always look forward to my exams and leave very happy. Dr. Zucker is pretty cool too! My prescriptions are always the best. I've tried other places and came right back. Thank you all for your great service year after year!

    Worst OD I've ever been to. ** important note: They are not an authorized Oakley dealer and one of…read morethe reason is their business practices. They will put their own lenses on the Oakley's you bring BUT they don't tell you that Oakley doesn't allow any other lenses but Oakley to be used in their frames, it nulls the warranty and no authorized Oakley reseller optometrist will touch them after those lenses are put in or they'll lose they're license to sell Oakley's. When they were confronted with this, their response was that they'll gladly put new lenses in if I came in and paid for a new eye exam and pay for new lenses. So you're telling me you messed up and you won't fix your screw up without collecting more money. Lastly, they also lie about what your insurance covers. My insurance covers the eye exam but they lied and charged hundreds for the first exam that my insurance actually would have fully covered! Santa Barbara was never a place I'd expect to be ripped off, for such a "prestigious" city. Can't wait for the city to get through with their unethical business practices! Zero stars should be an option for Yelp reviews.

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    Optometry Care Santa Barbara

    3.9(46 reviews)
    2.3 mi

    I get it, going to the eye doctor isn't something we all particularly look forward to. Being on…read moreMediCal, my options are limited for practitioners that accept my insurance. I chose optometry care on a whim and it is the best place ever! Dr. Santizo really takes the time to understand your lifestyle, habits, and your overall health. She truly looks at you as an entire person, and explains how your eye health is reflective of that. When I noticed I was getting headaches, she gave me some eye exercises that could help my focusing ability, and a year later I went back in and it had improved!! I'm an active person and often wear contacts. Dr. Santizo asked me about what I like to do and introduced me to a different contact brand that was more breathable and suitable for longer wear. As a grad student, I also spend a lot of time at my computer and Dr. Santizo considered that as well when writing my prescriptions for my glasses. It's a bummer I have eyesight that keep getting worse and worse with age, and I know that contacts and glasses aren't cheap, but the staff have been SO HELPFUL in finding me the best deals. I ordered contacts through them and they provided me with all the paperwork for a rebate so I could get some money back from my purchase. They also directed me to a place to get my glasses that could be more affordable for me. Dr. Santizo and her staff do everything they can to treat every patient with respect, gentleness, and equity. I recommend this place for everyone who has eyeballs.

    Unfortunately, repeated interactions with the front desk have been consistently unfriendly and at…read moretimes rude, which ultimately led me to change providers. I would recommend Dr. Burris, but be aware that the front desk experience has been a significant challenge.

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    Dr. Wendy Santizo, O.D.

    LensCrafters - opticians - Updated May 2026

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