Friendly helpful staff and knowledgeable optometrist. Good selection of glasses and easy to make an…read moreappointment. Miss Dr Burke, as he was our doctor for years, but still very happy to come here.

I have been coming here for a few years and have seen Dr. Burke (before he retired), Dr. Yoo and…read moreDr.Lee. The front staff is friendly and helpful, and it's easy to get an appointment. The reason for the four stars instead of five is that I was asked several times (by the staff and doctor) if I wanted glasses as well as contacts. I get an annual exam mainly due to needing more contact lens. I wear only one (mono vision) and have had the same RX for several years. It felt like they were just trying to sell me glasses, when I was very clear I didn't want them. I also don't know why I'm charged for a "contact fitting exam" (~$130 + my "regular eye exam") when I wear the same contact year after year. Luckily, I have VSP and it covers this, but it seems unnecessary to do this unless I'm having problems with my contacts. They did give me samples of my contact lenses since I was leaving on vacation and was running out.

I had such a wonderful experience when going for a random eye exam. The lovely staff made sure I…read moreknew what I was going in for, and guided me through the entire process. Of course getting an eye exam is going to be uncomfortable in some moments but they made sure to explain what each machine was doing and what tests to expect. Thank you to the team for your last minute accommodation and amazing care!

Terrible experience. 2 pairs of glasses neither usable. At a very high cost to me. I advise…read moreanyone to seek out another optometrist.

Go see Jacqueline if you need new glasses--she made the insurance side of things so easy. Rosie…read morealso hooked me up with all the info I needed for contacts. Super friendly office and great service right here in Goleta.

Above average service selecting glasses in comparison to other optical shops I have been to in the…read morelast few years. I wish they had a bigger selection of frames that fit my face though I found a couple that were good enough. Good experience with eye exam here.

My glasses are several years old; I've had cataract surgery on both eyes; and, although I was not…read morehaving problems, I thought it was time to get my prescription re-checked. I was treated courteously and professionally by the front desk staff, who ran me through a battery of tests. My optometrist was Dr Sandra Chou. Wow. Smart as a whip. Brimming over with energy. Charming. She answered all my questions graciously and intelligently. I'm interested in science and health, and she took all my inquiries seriously answered them comprehensively. She took the time to thoroughly explain the thinking behind her recommendations. As long as I live in Santa Barbara, Sandra Chou will be my go-to for eye work. I have two complaints about the office. They had nothing to do with the personnel. (1) The questionnaire they distribute is incredibly intrusive, asking numerous questions that have nothing to do with eye care. I care a lot about personal privacy, and if the questionnaire had been on the web, I would have gone elsewhere. (2) There is not much space total, and the "waiting room" basically consists of just loitering outside the front door. But they didn't keep me waiting long, and the exam was worth it. Dr. Chou is a huge asset.

They run a scam operation here lol. They bill the state as much as they can, even for services you…read moredon't use, and they hope you don't ask for an itemized receipt! They charged me a bunch of bogus BS fees, and lied to me throughout the process. Feels so shady and unfortunate that this happens right in Costco. Go elsewhere, you'll regret going here.

Love this office!! They keep the prices very low for students, and they have a lot of glasses to…read morechoose from. The staff is great and super friendly. Dr. Nichols is also great and quick! Definitely would reccommend coming here and taking advantage of the GHI.

I was disappointed with my experience here since when I had my eye exam. The doctor didn't tell me…read morethat I couldn't leave with these eye drops that make them dilate. Without knowing the consequences of the situation, I was biking with hypersensitive eyes that was dangerous.

Ragi (sp?) was incredible. He greeted me right when I walked in and was so patient with me. I…read morebrought in three pairs of glasses, one needing a screw, one needing to be tightened and one needing to be heated up and reshaped. I am beyond happy with my experience.

Got an exam, the doctor wrote down the wrong numbers I suppose. Got the glasses and the right eye…read morewas all wrong. My second pair were created as progressives, when I had ordered standard. Both sets had to be redone and I had to go back in for another eye exam to sort things out. I will not be going back there for exams again. The staff are super courteous but the system is not good at all. They send you texts saying your glasses are ready, but they aren't actually ready. You swing by and find out that you have to wait for a call from them before they are ready for pickup. So I had to just ignore multiple texts saying my glasses were ready, and wasted time making a trip to the store. By the time I'm about to pick up the glasses the second time I have very little faith that things will turn out OK. I was understanding and courteous the entire time, but it was frustrating. When I picked them up they were good the second time, but the fitting was rushed and I felt like the staff member just wanted to get me out of there quickly. Final note: the prices. They may not have any control over this at the store but the pricing is just too high. Luxottica is ripping people off. I have very good insurance (EyeMed) and haven't gotten glasses or contacts in 2 years, yet I still had to pay hundreds of dollars to get these new ones. That's just not right. Next time I'm going elsewhere.

I called Dr. Poulin's office one morning when an inflamed eye had become almost unbearable…read more His staff fit me in that same morning, unlike others who wanted me to wait 10 or 12 days to get in. I spent at most 15 minutes in the nice lobby area before being called to the exam room. He spent quite a lot of time diagnosing the problem with my eye and then efficiently removed something that was blocking a tear duct, and gave me some prescription eye drops for the underlying problem, with instructions to call back next morning to check the progress. By the next morning, my eye was much, much better!

Great eye doctor. I need glasses every year and he is always helpful. Often I'm in between…read moreprescriptions so he spends a little extra time to see which lenses are less straining on my eyes. This was the first year it was recommended I need bifocals at 43. I was shocked! He explained with my reliance on my iPad and smart phone my regular prescription would be too strong for reading and that's why such weak prescription on the bottom. Considering I can't make out the letter E on the top of the chart and then attempting to read on the top of my glasses he was right. From experience other doctors miss nuances like this. It's where an average doctor moves up a star for having reviewed my chart well enough to know I now do my magazine and newspaper subscriptions reading on my iPad Mini. Several years ago he did my sister's post-op care and noticed an infection before she was even aware of it yet. That gave him the fifth star as I was in that visit.

By far the most enjoyable experience I've ever had at an optometrist. The staff and doctor made…read moreeverything from scheduling to picking up glasses a super enjoyable experience. The office is very clean and the doctor went above and beyond by recommending supplements that would support eye health and possibly reduce migraines. They delivered pleasant, convenient, and high-quality care, I'm glad they're here in Goleta.

Well, went in for a much needed eye exam. I was able to book probably the last available slot in…read morethe day. As soon as I got there the girl had the questionnaire ready to be filled up. Which I did. And right away I was walked into exam room. The optometrist started the exam and asked some questions, since I hadn't had an exam since I had my lasik surgery years ago, he suggested to get the extra check ups, eye pressure... but he didn't push he just suggested and I did decide to do it. Great customer service, knowledgeable. We tried different contact lenses until the third pair was tried, and that was the best one. Very patient and not rushing the exam, answered questions I had. And he gave me prescriptions for both eyeglasses and contacts, without me having to ask or him pushing me to buy glasses there. Will definitely use this as my future exam place!!

Dr. Tang WILL take care of you. I should have been coming to him before LensCrafters or other eye…read morecenters, this office cares about their patients. A+ overall. Great communication, availability, and options to purchase glasses or contacts.

Our school changed the eye insurance this year so I had to look for a new optometrist…read more I called around and Dr Tang happened to have an immediate appointment that afternoon so I thought to give it a try. The facility is clean and bright with friendly staff. Dr Tang was very patient and listened to all of my concerns, then offered solutions to my question. I'll be back next year!

Dr Bob is the only ophthalmologist able to prescribe the correct lenses for me. I have a difficult…read morescript and the combination of his expertise and Andy's thorough knowledge hit the mark. Costco: not even close Lens Crafters: dismal Eyeglass factory: expensive, CHEAP frames and low technicial ability. I hope they are there for a long time to come...

I am constantly surprised by Andy Eastwood's "Can Do" attitude…read more He has helped me successfully select frames, and recommend lenses and never crammed my bill, or up-sold me. Yesterday, he repair a broken hinge on my readers while I waited - successful and string repair, and refused payment, although I had broken the specs in the first place. ***** Andy.