Go see Jacqueline if you need new glasses--she made the insurance side of things so easy. Rosie also hooked me up with all the info I needed for contacts. Super friendly office and great service right here in Goleta. read more

Above average service selecting glasses in comparison to other optical shops I have been to in the last few years. I wish they had a bigger selection of frames that fit my face though I found a couple that were good enough. Good experience with eye exam here. read more

Always great service and good prices. Love that they have the lab to make your glasses so receiving them is so much faster.

Incredibly rude "front desk manager." I have never been spoken to so disrespectfully from a customer service representative. I will not return. Looking for a new eye care business to support. read more

I had 2 pair of broken Revo sunglasses, Dan helped me interface w/ Revo and resolve the situation. I can't recommend GVO enough, I will definitely be going back there!! read more

Dr. Neal did a great job dialing in my prescription for progressive lenses. Jacqueline did a great job explaining my insurance benefits and presenting lots of frame options best for my brow, nose and cheek bones. read more

Thank for the professional courtesy and high quality service. Your s is the first and most likely the only optical business I will ever have to deal with. Thanks so much.! J.V. Davirro read more

Great service. I walked in and they helped me immediately and were able to repair my glasses in about 10 minutes. Definitely recommend.

Maybe 10 % more than giants like LensCrafters or on the net, but well worth it if you are local and want a bit of human help, want a local contact for on the run fix it issues or have a weird script. I loved the sense of community and abundance of time, attention, opinions, and of course the staff, Jacob and team. All around good people. read more

The optometrist is professional and friendly. The staff at his front desk seemed uninterested in communicating well--meeting my eyes, speaking up, trying to be friendly. The eyeglass department is excellent, especially Jacqueline. She offered real service with a smile and was genuine. read more

Dan was very accommodating given I had just fallen elsewhere and was bringing damaged glasses for his assessment and suggestions about repair requirements. He saw me quickly, was empathetic about my fall and arranged for a new lens to be ordered on the spot. read more

Brought my frames in to be updated with my new prescription. They were very professional and helpful and although they had to send them out for production, they got them back well ahead of the deadline I had before leaving on vacation. Will definitely return. read more

Service and assistance in picking something that would fit me was excellent. To be honest I never bought frames before. They really made me fill good about the choice in frame. I'll be recommending friends, family and strangers the service was that good! read more

GV Optical - New glasses an frames - Eyewear & Opticians Near Me - Santa Barbara, California

The staff is knowledgeable and friendly. The selection is great. Found a pair of glasses I really liked and had them in less than 3 days!!! read more

Friendly staff. Eager to listen to needs/requests when picking out frames. Throughly provided details/options with insurance information. Excited to pick up my new frames in a week. read more

OMG Jaqueline is SO RUDE!! Dan is helpful. We had to switch because she was so condescending to us. I'm very hesitant to go back but it's convenient and in network for our insurance. read more

Great service and quality. Easy to make an appointment and the eye tests were quick. The owners are a local family. Its always great to support local. Terrific customer service. They will now be my go to place for eyeglasses. Thank you read more

I have gotten my glasses from GVO for many years. Their new location is great, easy to find with lots of parking. They have a large selection of frames and awesome staff to help you find the perfect look. read more

I never leave reviews, but these people must be avoided to save yourself future stress. I have been a customer for a few years, along with my son, and I wanted to order more contact lenses at Walgreens (they were on sale). Despite having another month before the expiration date on my prescription, they denied it. They never notified me of their "decision" or even called me for a new appointment (although, lol, I just got a text and call now - reminding me of this:). When I called their office, the manager, "Lulu," said I was just being "cheap" (no concern for my health) and "that it was too bad for me" as I was just avoiding their fee. If I had a chance, I would have happily responded that I am helping with my recently born grandchild and work six days a week, so I wouldn't have time to go for a few months. Since there is a month on the prescription, and my prescription has stayed the same for years, they should have approved the purchase. But she hung up on me before I could talk, telling me I should report them to the Cali board. Crappy way to treat customers! And Lulu needs to find a little kindness in her when talking to customers. This is unacceptable, so save time and find another place. Any recommendations? read more

Super clean location. Simple eye exam and then easy transition to get my lenses done. Happy I gave it a try

Just want to be clear that this review is not for Golleta Valley Optometry, which is right next door and which is always a 5 star experience. As a family needing regular sight support, we've had a fair share of experience in this arena and unfortunately, after two difficult experiences at this location, had to find a new place to get our frames and lenses. My last visit was in January 2020 and I did have very successful transactions in 2019, but I do not know what caused the change. The first issue is that staff at this location violated HIPAA and disclosed protected information to a third party, this was brought to the attention of the manager who was frankly at a loss as to what to do. In his defense, what could you do? Since we were already in the process of ordering frames, we continued but the lack of knowledge, attentiveness, and assistance in selecting frames and obtaining prior authorization was too frustrating to deal with. The person helping us simply refused to obtain the information from the insurance company, since I was requesting a set of glasses that was not standard, and I (and they) were at a loss as to how I could know what the total would be. The absurdity of the expectation was completely lost on the staff; they were happy to cancel the order and allow us to fill our prescriptions elsewhere. I do not know what happened to create such a change in the quality of experience but maybe they'll get it back together. read more

Dan and his family and staff are simply the BEST!!! I have been getting my eyeglasses from Goleta Valley Optical for over 30 years and most of those frames are still in great shape. I just need to have the lenses changed every so often with my new prescription......and I have done this repeatedly. The quality of Dan's frames is truly amazing. Plus I usually get both clear and tinted lenses (sunglasses) and the colors stay true and dark!! Plus, Dan stands by his work. One time I ordered (with a "2-for-the-price-of-one offer) four (4) pairs of glasses but the doctor's prescription was incorrect and the glasses made everything blurry. Dan took back ALL 4 pairs and re-made my glasses after I obtained a new prescription. Sansum should have made good since it was Sansum's mistake!! Dan is a man of integrity, professionalism, and excellent character who provides a top notch service and product. THANK YOU DAN & GOLETA VALLEY OPTICAL for your decades of outstanding service!!! Meryl & Bill Lowe read more

The service was great! I have a super high prescription and I'm getting progressives, so it was expensive but an investment to get something comfortable enough to wear instead of my contact. Gotta let my eyes breathe! The frame selection in the lower price range was pretty limited, so I took off a star for that. But overall, excellent place to get quality glasses from professionals. read more

Service was great. Team was friendly and helpful. They had a variety of frames to choose from.

very knowledgeable associate. I used to go to Jonathan (who is excellent) now I meet his dad Dan who is equally good. they explain pros and cons of your choices with very transparent pricing especially if you have insurance. thank you! read more

This is a wonderful, 1-stop shop for all optical needs. It's family owned and operated with a great selection and excellent service.

Very helpful, informative and friendly service. Wil return next week after my visit with the Eyedoctor to get my new prescription filled.

GV Optical. Got a fast fix on a loose screw. I asked how much and the answer was "We were happy to help at no charge" Free, wow what nice people I thought. They deserve this five-star review. read more

Had a great visit! All the staff were efficient, friendly, very attentive. Exceeded my expectations on all counts!

The assistance I received was excellent and the whole process of fitting for new glasses went smoothly. Dr Neil was very professional and knowledgeable while performing my exam and refraction using the latest devices. As usual Dan Knauss the owner was most congenial and helpful. Dr. Vaughn Wipf I give them 5 stars! read more

The people were extremely knowledgable and helpful. They had a great selection of frames and really paid attention to what I said I wanted.

best lenses I've ever had, great service. I'm coming here for the rest of my life. Even if I have to fly here from Miami.

Great as usual. I've been a happy customer for 12 years, and come from Ojai for my glasses. I like supporting a family owned business.

Really helped me with insurance and what is covered. Very polite And attentive to detail.

real helpful advice from start to finish and I was told it would take a while but it went by super quick after I had let them know what I was looking for read more

Very nice staff and helpful. They were very knowledgeable and listened to my needs and addressed them. I would recommend them to anyone who has a need for quality eye health. read more

Jacqueline was beyond amazing. She helped pick out the glasses she thought would look best on my face (which I agreed with), she was very patient & super kind while writing up my order & measuring for my new lenses. Thank You Goleta Valley Optical read more

I went in for a pair of glasses and the the girl with long dark hair was very unfriendly and unhelpful to the point of being rude. She seemed extremely bothered that I wanted to try on glasses, and for the record I tried on 3 pairs before I was so u comfortable that I left. I will take my business somewhere else. I do not recommend this place at all. Worst service ever. read more

I have been wearing glasses for nearly 50 years. I have been buying glasses in Santa Barbara for more then 40 years. More then half of my family wears glasses. And we all come here. Pricing is great, which is helpful because I lack the insurance that pays for it, so I am out of pocket for everything. They are able to get the glasses to us quickly, and without issue. There staff is helpful, and not really pushy about anything. There is ample parking, and now that they have some one on sight for eye exams, it really makes it a one stop shopping. I find it so affordable, that I opt to get extra glasses, which is great, not only to have on back up, but it gives me options to wear different styles and even get them tinted, since I can not wear regular sun glasses and still see clearly. read more

Incredibly awesome service by people who know what they're doing. Even had them fix some Oliver Peoples sunglasses that had gotten bent and now longer fit my face. 5 min, no charge, and I finally have sunglasses that fit! read more