Great selection and incredible service. They were so kind as…read moreto fix a pair of sunglasses of mine while i perused the great selection. Many French brands How lucky we are to have this here in Montecito. It has a great energy, easy parking and a selection that beats many of the boutiques I've been to in Paris.

Two years ago I told Irwin I could handle some frames that made a statement. He picked just the…read moreright frame for me and I have not stopped receiving compliments since! He is truly gifted!

I had such a wonderful experience when going for a random eye exam. The lovely staff made sure I…read moreknew what I was going in for, and guided me through the entire process. Of course getting an eye exam is going to be uncomfortable in some moments but they made sure to explain what each machine was doing and what tests to expect. Thank you to the team for your last minute accommodation and amazing care!

Terrible experience. 2 pairs of glasses neither usable. At a very high cost to me. I advise…read moreanyone to seek out another optometrist.

Friendly helpful staff and knowledgeable optometrist. Good selection of glasses and easy to make an…read moreappointment. Miss Dr Burke, as he was our doctor for years, but still very happy to come here.

I have been coming here for a few years and have seen Dr. Burke (before he retired), Dr. Yoo and…read moreDr.Lee. The front staff is friendly and helpful, and it's easy to get an appointment. The reason for the four stars instead of five is that I was asked several times (by the staff and doctor) if I wanted glasses as well as contacts. I get an annual exam mainly due to needing more contact lens. I wear only one (mono vision) and have had the same RX for several years. It felt like they were just trying to sell me glasses, when I was very clear I didn't want them. I also don't know why I'm charged for a "contact fitting exam" (~$130 + my "regular eye exam") when I wear the same contact year after year. Luckily, I have VSP and it covers this, but it seems unnecessary to do this unless I'm having problems with my contacts. They did give me samples of my contact lenses since I was leaving on vacation and was running out.

The team is very welcoming and extremely helpful. Oscar was the one who assisted me. I was in town…read moreand needing some contact lenses since I happened to lose one. They accepted my insurance and I was able to get something immediately and ordered. Quick service and well kept office.

I really enjoy this location, very friendly and professional, stocked with wide variety of frames…read morethat made it fun and easy to choose from. Oscar went beyond to make it this experience easy for us, highly recommended.

Shoutout to Lucia at the State St location for absolute top notch customer service! Brought in some…read moresunglasses with damage that I thought would be unfixable and without hesitation she assured me she would get it fixed and stuck to her word . If I could give her 10 stars I would!

It's a small store and possibly understaffed. On a Tuesday during the market, they're kind of busy…read moreand there's not little to no area to lay out the sunglasses under consideration . Unlike some other sunglass huts, as well as other sunglass stores, they don't offer you a basket or a tray to put the ones you may be considering I had questions about the chromatic polarized versus polarized and impact on car head up display. Erik did not know what I was talking about which is OK. I explained it a few times and he seemed a little annoyed, so I got it out onto the phone to make sure I was describing it clearly. I think Corporate should do a better job of empowering and informing their managers. It's important that when you're selling sunglasses that are polarized that will make heads up display on cars not work that they know about that and at least are familiar with that concept. I felt like I had to convince him that this was really a thing! When I asked if he could get more information about this because perhaps their new technology that they are pushing with the chromatic might somehow address this issue. I have no idea and it's a good question Again he said he didn't know and all he would do is call another manager who probably wouldn't know. I was surprised because I thought that he could get a hold of Corporate to get more information and technical support about the products being offered I felt like he was annoyed with the questions. It was a very disappointing experience. I don't think I'll ever go back to the sunglass hut.

I called Dr. Poulin's office one morning when an inflamed eye had become almost unbearable…read more His staff fit me in that same morning, unlike others who wanted me to wait 10 or 12 days to get in. I spent at most 15 minutes in the nice lobby area before being called to the exam room. He spent quite a lot of time diagnosing the problem with my eye and then efficiently removed something that was blocking a tear duct, and gave me some prescription eye drops for the underlying problem, with instructions to call back next morning to check the progress. By the next morning, my eye was much, much better!

Great eye doctor. I need glasses every year and he is always helpful. Often I'm in between…read moreprescriptions so he spends a little extra time to see which lenses are less straining on my eyes. This was the first year it was recommended I need bifocals at 43. I was shocked! He explained with my reliance on my iPad and smart phone my regular prescription would be too strong for reading and that's why such weak prescription on the bottom. Considering I can't make out the letter E on the top of the chart and then attempting to read on the top of my glasses he was right. From experience other doctors miss nuances like this. It's where an average doctor moves up a star for having reviewed my chart well enough to know I now do my magazine and newspaper subscriptions reading on my iPad Mini. Several years ago he did my sister's post-op care and noticed an infection before she was even aware of it yet. That gave him the fifth star as I was in that visit.

Very busy but they mean business, whatever your needs are, they're met. I lost my glasses and they…read moreaccommodated with another pair by going out of the way and searching with my insurance and calling them. I appreciate the quick delivery of the glasses as well.

Throughout my life, I've had quite a few eye doctors. However, none hold a candle to Dr Kleen. He…read moreis top notch in his knowledge about eyes, he is always 'up' on the latest highest technology and invests the money to have these devices in his office. He is patient and has a wonderful way of educating and explaining things. He is also highly integral----he's all about eye health and honesty. Also, a shout out to Luz (optical department)---love working with her.

My glasses are several years old; I've had cataract surgery on both eyes; and, although I was not…read morehaving problems, I thought it was time to get my prescription re-checked. I was treated courteously and professionally by the front desk staff, who ran me through a battery of tests. My optometrist was Dr Sandra Chou. Wow. Smart as a whip. Brimming over with energy. Charming. She answered all my questions graciously and intelligently. I'm interested in science and health, and she took all my inquiries seriously answered them comprehensively. She took the time to thoroughly explain the thinking behind her recommendations. As long as I live in Santa Barbara, Sandra Chou will be my go-to for eye work. I have two complaints about the office. They had nothing to do with the personnel. (1) The questionnaire they distribute is incredibly intrusive, asking numerous questions that have nothing to do with eye care. I care a lot about personal privacy, and if the questionnaire had been on the web, I would have gone elsewhere. (2) There is not much space total, and the "waiting room" basically consists of just loitering outside the front door. But they didn't keep me waiting long, and the exam was worth it. Dr. Chou is a huge asset.

They run a scam operation here lol. They bill the state as much as they can, even for services you…read moredon't use, and they hope you don't ask for an itemized receipt! They charged me a bunch of bogus BS fees, and lied to me throughout the process. Feels so shady and unfortunate that this happens right in Costco. Go elsewhere, you'll regret going here.