Always a joy to find new items at Costco. Got some marinated meat and they are so convenient. Cannot wait to try to new trail mix I got. The guacamole tubs came with a 3 packs. Great value for money. Service was excellent. read more

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I came to return an item that I no longer need. All went well. Service was fine. I had to wait about 5-7 minutes as there's always a line for return over the weekend. read more

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I love Costco! Might be busy, because who doesn't love Costco?! Great service, selection, and value! Food court is consistent too! Been coming here for nearly 2 decades, throughout childhood (from San Ramon), college (mainly to get a $10 pizza, driving from Moraga), and adulthood! read more

Costco - cute! - Wholesale Stores Near Me - Danville, California

Just visited Costco to do some shopping. Every single mandarin and tangerine I picked up had a rotten one or rotting one inside...I know I might be unlucky but what's the odds... The lobsters were also terribly wrapped. I mean I saw one lobster literally stuck outside of the wrap and a lot of them had juice leaking out... I know it's Christmas season and they are probably busy as hell but that is just sloppy. read more

This costco is smaller than most others, but still has good service. As well as a good selection of products and items to choose from. There is a very good selection of food items, frozen items, bakery items, deli items etc. The value for what you pay for is also good since you overall get your money's worth like usual at costco and even if you didn't you can return it if it's not alcohol as in California the laws say you can't buy it at SCO or return it. In general, this Costco is still a good location to visit and fun to check out. The one main criticism is the parking lot as it is smaller than most other costcos' and it can be hard to get a space. May have to park in the Marshalls lot or across the street. It also can be frustrating trying to get into the gas station during hours as it too is across the street, but at least its never busy and its the largest in the Bay Area. read more

I prefer this location than Livermore or Pleasanton. I usually can find what's on my grocery list when I'm here. Parking can be a challenge even tho the parking lot is spacious but also shares with the Marshalls next door. The workers are usually friendly and check out is a breeze no matter how long the line is. And I love how the gas station is across the way. Avoids unnecessary traffic in the parking lot. Im just not a fan on now they've moved everything around and the set up is more like the other two locations in the area. Their old set made more sense. But hey, I'll still continue going to this location. I just end up taking longer trying to find what I'm looking for. read more

Mostly USDA choice grade meat, not much USDA prime. This is a relatively clean and enjoyable Costco experience, just lacking in certain items found elsewhere. read more

Great Deals, but long line for food I took a try on the $1.50 hot dog, not realizing how long the wait would be. It was a huge line at the food court. I had plenty of time to write and edit this review. On the other hand I got great deals on just about every other product I was looking for. read more

Costco - Wholesale Stores Near Me - Danville, California

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This location has a slightly different parking lot setup than the Pleasanton location, but I like the fact that I can get out of their parking lot easily while avoiding customers' cross traffic. I really only wanted to get a rotisserie chicken and some eggs (because they are truly the best prices and value,) and managed to leave with my sanity intact. I arrived on a Friday in the late afternoon, so it was busy but not as crazy as a weekend. It's super easy to use self checkout with only two items. Staff is nearby to help, which is nice compared to some other stores that just leave you to fend for yourself with a "please see cashier" and blinking light. Pro tip: treat yourself to a hot cookie and ice cream cup afterwards, because you're an adult and deserve nice things. The hot cookie and cold soft serve swirl...it's chef's kiss. read more

Great Asian hauls for CNY. Costco has a great marketing team and knows their customers' behaviors and buying habits Great job. Check out line is fast and smooth. read more

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Why are the bananas here consistently bad? They are never pristine and blemish free unlike other Costcos?

I've always had great experiences with Costco, which is why this one was so disappointing. I purchased approximately 95 units from the Danville Costco for about $1,950. Just one week later, the same items went on sale, resulting in an approximate $975 price difference. Before making the trip, I called the Danville warehouse to make sure I could get the price adjustment. I was instructed to go to the Pleasanton Costco. I drove there only to be told they couldn't process it and that I had to return to Danville. Because I had to get home to rest before work, I couldn't make another trip that same day. That unnecessary trip could have been avoided if I had been given the correct information from the start. When I returned to Danville the next day, I felt like management treated my request as a nuisance instead of providing customer service. The Assistant General Manager working around 9:00 AM on Thursday, July 9 even told me, "I give you an inch, you ask for a mile." I wasn't asking for a favor--I was requesting a legitimate price adjustment. To be fair, the Assistant General Manager did contact his supervisor at that time, and his supervisor agreed that the price adjustment should be honored. He then told me he would call me back with a solution. The next day, I never received that call. Instead, one of his employees told me the answer was "no," while I could hear laughter in the background. Whether they were laughing at me or not, it gave the impression that my concerns were not being taken seriously. If your supervisor already approved the price adjustment, why promise to call me back, never follow through, and then have another employee tell me "no"? That is poor communication, poor leadership, and not the level of professionalism I expect from Costco management. This wasn't about a $5 item. It involved 95 units, a $1,950 purchase, and an approximately $975 price adjustment. They acted as if I was asking for an adjustment on a rotisserie chicken instead of a legitimate adjustment on a nearly $2,000 purchase. I'm intentionally not naming the Assistant General Manager because I'm not 100% certain of his name and don't want to identify the wrong person. Costco Corporate should have no problem determining who was serving in that role. Costco has built its reputation on taking care of its members. Unfortunately, this experience fell far below those standards. read more

Store is smaller than most Costco's, but it has what you need. The customers here are braindead. Great store, terrible experience with the costumers. Beware, braindead people at this location. read more

*** Willing to pay more for a membership that appears to care not only for its members but also empathy for people in general. *** I almost rather they just put these people that work at the front door in black uniforms that say LOSS PREVENTION because thats what it FEELS like. It also feels a bit like the airport where they have to match your face to your card. My face didn't match the cardholder and so I was stopped from going in. Oh I'm sorry is this CBP? It's ok I'm an American citizen already. Unfortunately it's not CBP but worse... it's the front checkers at Costco who are weeding out the common folk (people who are shopping for the Costco card holder). -------------------------------------------------------------------------------------------------- ***My situation: I am holding a membership card for the member who is unable to walk and sitting in the car. I need to run to Costco and get a chicken bake for this person who requested it. Since they didn't let me do it.. I had to go back to the car and drag this 100 year old looking person in along with the walking stick... THANKS!! *** ---------------------------------------------------------------------------------------------------- 12.17.25 12:30 Supervisor Corey said they "need to be fair across the board". Ok I get that. Cut me some slack. Super stressed out... I wouldn't be coming to Costco and getting a Chicken bake if it wasn't the member in the car making me do it even tho its holiday season. --------------------------------------------------------------------------------------------------- On the way out I also heard the older blonde lady on the left saying they need to check under baskets in general. I'm pretty sure Costco will say it's for your protection so you're not overcharged, but to me it doesn't sound great. ------------------------------------------------------------------------------------------------- I prefer Livermore or Pleasanton over this location. But I'm pretty sure all Costco's are relatively the same, business model is like that. It's my fault tho. Should have gone in on the left and said I'm going to membership or eye exam. MY FAULT. I need to be smarter and do better. read more

Decent Costco, pretty standard. Self checkout needs to be improved, though, because even if you choose self checkout, employees randomly start scanning things in your cart and touching your things. That defeats the purpose of self checkout. Still good though. Ive even been here during peak Holiday days/hours and it went pretty quickly despite being crowded read more

I love Costco, people are nice, food is good,so nothing bad, I would give them five stars. But I didn't. Just because of their rotisserie chicken. I absolutely love the rotisserie chicken, but hate how they kept warm in a PLASTIC BAG. That's honestly disgusting and dangerous. I would buy so much more and I think other people would to if it wasn't in plastic! read more

I love costco Everything is so cheap! The meat quality is great and their cheese selection is superb. I recently got a membership because I needed new glasses from costco optometry. The optometry staff were very friendly. This location is known to be busy. Ive noticed that parking in the far right side of the building has spots open despite people fighting for a space near.the front. Since acquiring my costco executive membership, I have felt a sense of superiority over the common man (non-costco members). Coatco goat cheese logs are a must have! read more

Wyatt is the definition of thorough Customer Service! Even as his break was approaching he displayed patience in helping with sizes & selection! He explained everything and guided us to the best value when it came to the cost of small "upgrades". We appreciated his obvious knowledge! read more

Costco - Wyatt in the Optical Department - Wholesale Stores Near Me - Danville, California

This place never disappoints. I go in for a roasted chicken and come out all kinds of goodies. Since the Pleasanton store opened we've seen a relief in traffic. I've had to return stuff and they've been great. Love this place. read more

Self checkout line needs to be fixed and clearly marked. Every time I go they direct everyone to go the same way. Then today I was given attitude for going the way I've been told. Please mark with signs so that I'm not going in circles to figure out where to go. The way self checkout is set up is frustrating when it's busy. read more

In the area meeting a friend for dinner, we decided to stop by the Costco to pick up some necessities. This Costco is located in the Castle Square Shopping Center next to a Marshalls. Coming on Saturday afternoon, the parking lot was crowded but I had no problems finding a space. The store was busy but not packed so I had no problems navigating through the store. What I noticed is that the store had a good selection of USDA Prime grade beef and a large selection of wine and spirits. There were display cases with ultra-high end wine and spirits that I've not seen at other locations such as McCallan 25, Mortlach 30 and Remy Martin Louis XIII with prices from $2,000 to $5,000 and a $5,000 set of Bordeaux. With our couple items on out cart, we went to check out ant each lane was two carts deep so the wait was not bad. It was nice checking out another Costco. If you looking for wine and spirits, this location has a great selection even if you want to be spend some bucks. read more

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I had several bad experiences with Caucasian Female Employees at this location. I asked to observe a jewelry piece with two Caucasian Female Employees and they gave me an ugly look like I was disturbing their conversation. I then told them passive aggressively that I'm talking to them and I reported them to management. If they want to gossip all day then they should not be in customer service. Another incident happened where I was questioned in self check out about my membership and my mother's regarding quantity of an item I was buying. It was either racial profiling and going above and beyond in my business. I hope management is aware because one day I will put these obnoxious power tripping women in their place. read more

Used to work close to this location and would go weekly. Loved the variety of organic vegetables and fruits. Then moved and HATE the Brentwood store. I will be driving back to danville location read more

Dr. Bethany Zhang, in the Costco ophthalmology department, An amazing doctor! Unbelievably thorough and complete. I completely felt that she cared about my examination. My initial thought was that my Kaiser Ophthalmology appointment would be more thorough, but I was completely in the wrong. Dr. Bethany did an amazing job, pointed out things that I can do to improve my eye health, and came up with two additional solutions that has made my life not only easier, but also has increased my vision effectiveness at work. She also explained how I didn't need an additional set of glasses, but just needed a modification of a reader. Thus saving cost of expensive prescriptions as well. High Five to Dr. Bethany and also to Costco for having such an amazing team member which embodies the true essence of the Hippocratic Oath! read more

My experience today and other tidbits. I walk inside and saw a wine I was interested in. Location just inside the door. I use my cell, Vivino app, take a pic of the bottle. It's about $20 and i recognized the winery. Suddenly someone reaches next to my right ear, and moves bottles into the empty slots. Loud noise...after the fifth I stepped away, turned and I said, oh let me give you space to stock. Millennial employee says, it's ok I you can stand there. I told him he was too close, surprised me by slamming bottles. He says, "it's good to have special recognition." Keeps stocking. I walked away and said, "Your rude." He responds, "Oh like that." Squares off in my direction puffy chest. Other things you'll experience is the really loud music blaring from the tire department. You can hear it loud a half football away. The positive; plenty of good items to purchase inside. Very clean interior store. Be careful of the parking lot as there have been assaults, car burglaries and crime. Shopper since the early 1990's. read more

Costco - Beware bad guys - Wholesale Stores Near Me - Danville, California

Lines everywhere. Lines to get in, but longer lines to get out. I guess the lines are a part of "the Costco experience." read more

Costco Danville, CA is a good overall, great product availabity & affordable pricing. I would rate it min. 4+ - 5 stars. Customer service (specific to membership) staff however I would rate as 1 or 2 stars due to my experience at this location. I requested a downgraded my Executive Membership (Corporate) to general Gold Star std. member due to transition from Corp. acct. to personal use acct. where I may purchase less as my company is in transition. The Membership Rep. was very strong/stiff attitude "Selling" how good the Executive Membership (annual discount points rebate etc) was compared to the standard membership for "Little People, middle class, non-privileged" style of membership sales. Costco rep. was not very nice, short in response, & non-empathetic (sarcastic) to my rationale of Corp. vs. personal acct. needs. Rep. showed signs of typical high end dept. stores to customers not wearing Armani suits, Rolex watches, Gucci shoes etc. Disappointing, since I am a Founder/CEO of 2 medtech corporations in Silicon Valley, did not disclose nor should I need to. This type of "Behavior" is what drives the need for change & how companies should treat any and all customers, not what this Rep. with a part time job working the customer service, membership desk "Barking" what I may lose in downgrading membership status. With that said, lessons learned here is everyone should treat people the same (best possible) and fairly. Personally speaking, I would have difficulty coming home to a person like this one, everyday 365d dealing with this near toxic style/behavior in life toward others. Because of this experience, I am planning to adjust & visit the new Pleasanton, CA store in the future, which is on my way home on 680-N from Silicon Valley, CA. I choose not to interact with "Trailer Park" educated rude staff at any establishment. Softly spoken/written, but it was not a pleasure today at Danville, Costco where apparently only the "Rich & Privileged" are screened at face value. Best regards... read more

Worst attitude by service members in any costco. They are extremely rude to customers. They act like they own the place and not help customers read more

What a terrible experience at Costco today. At the food court around 1pm on Friday 10/24/25 i ordered two calzones and two slices of pizza and an ice cream. The man at the counter lazily wrapped my food and as I tried to carry everything I dropped my calzone right there at the counter, I picked it up and gave it back to the cashier as I can no longer eat this because it was on the ground. Instead of replacing the calzone he just stared at me. So I hope you enjoy my 6.99 Costco because I will make sure everyone knows about the customer service you provide at San Ramon Costco read more

Just wrote a bad review for the worst Costco in the bay area (Richmond), so it's only fair that I also write a review for the best one. I live in Oakland, and will drive all the way to Danville to go this Costco for any big trips, tires, major purchases, because it's always smooth. It's easy to get into and out of, there's plenty of parking, the layout inside is good (isn't bottlenecked in several places like Richmond is). Employees here don't slam items around, I've never gotten broken eggs here. I've never had anything but good experiences with the staff. The optometry department here is also great. read more

I don't love any Costco shopping experience, mainly because this is America and apparently everyone thinks they are God's Gift here. You'll find a special kind of aggressive entitlement amongst the shoppers of Danville Costco. However, I find that the product selection AND quality tend to be slightly better than that of San Leandro, Richmond, Concord, and Livermore. Costco parking anywhere is a nightmare. I will say that some of the Costco Employees are actually pretty cool: Francis in particular- great conversation & fast & careful at checking. Thanks for making my experience better today. read more

This store, being quite old, tends to be very cramped. To make matters worse, they bring in vendors who block the ends of the aisles, causing crowding as people rush to try sausage, as if they've never had it before. Instead of these sausage vendors being familiar with the store layout and inventory, they know nothing and refuse to answer basic questions like where the hamburger buns are. At Costco, service is a no-go! read more

Dang, I've never felt so targeted in my life. I went to Danville Costco with my elderly father who is the cardholder. I'm one of the two guests. Danville Costco now has you scan your membership at the door before you come in. I guess because my Dad's membership is so old they told us to go to the membership counter and get a new one. I guess it started here. I was walking around and found some toilet paper on sale and there was this lady holding a melon. By the time we got our milk and were about to grab the eggs, the same lady with the melon walked in front of me. There are no melons on this side of the store. Then we walked down an aisle and this lady left her empty cart further up the aisle and walked straight up to me, looked at me and turned around. I don't understand it. I thought she was going to grab some food next to me. We opened up our membership when the Danville location opened. Before they made us a new membership card, my Dad's old card was black and white and all faded. So I guess it's criminal to try and scan in with a card prior to 2000. I just don't understand why they treat you like a criminal when Costco never sends you a new ID because the ID we tried to use was real. Try sending everyone a new ID before you think your cardholders are using counterfeits Danville Costco. read more

Costco - So cute. - Wholesale Stores Near Me - Danville, California

This Costco is fine. This review is for Sheri. Sheri is the only employee, probably at any Costco I've ever been, that is quite simply rude and treated my wife and I pretty crappy. Last week, we went to Costco to pick up an online order. I was standing in the line to pick up the item, which was 6 feet from Sheri's line. My wife was in Sheri's line buying one item. My wife, who's on the account with me, was using my Costco card. Sheri reprimanded my wife very rudely and told her, "He needs to be here." My wife told Sheri that she (Sheri) saw me in line before I stepped over to the online pickup section (again 6 feet away). Sheri proceeds to ask what my wife what I was doing. Ummmmm, Sherrrrrrri, that's none of your business. All of this time, Sheri has a disgusted look on her face; staring at me like I just stole a rotisserie chicken. My wife made it clear to Sheri that wasn't her concern, but I was picking up an online order. At this point, Sheri wasn't impressed. Apparently, inserting herself into my actions and whereabouts wasn't enough. Sheri takes it upon herself to ask me directly what I was doing! I had enough of Sheri at this point, at which point I simply said I was online pickup. Sheri, being the all-knowing, snapped at me that I was in the wrong line, and I needed to pick up my online order from the locker boxes. HEY SHERI, WILL A 65 INCH TV FIT IN A LOCKER BOX??!! This woman is too much. I would avoid her line at all costs. Costco usually has really good employees, but it seems Sheri never got that memo. read more

I want to share my experience with a couple of service representatives at the pharmacy - Aleli, Maricar , and Evita... These ladies were genuinely trying to do their jobs as well as performing over and above - in trying to be able to accommodate my needs. They all showed patience and managed to get a positive response and at the end got it all done. Thank you very much and surely you bring a positive experience dealing at Costco facility. read more

Rude staff. I just waited 45 minutes for a chicken bake. I was told to wait off to the side. I had my baby on the cart. Forty minutes into waiting, I tried to approach a window to ask. A very rude guy, I was told his name is Cooper, refused to help me. He shooed me off to the side and called the next customer. 45 minutes into waiting I decided to approach the returns counter where someone walked over a brought me a chicken bake. It's a power trip in a food line. I will drive further but I will not use this store again. Toxic workers. read more

Front entrance road is blocked off by planters, which is nice and safe. Drive entry on 2 sides/streets. Specialty is wagyu beef. read more

Everything about Costco is great! The staff, prices and selection can't be beat by any competitor.

I love this Costco. I pretty much love all Costcos around the world, but I love the Danville Costco. For starters, Costco always has friendly staff. From the person greeting us in, the cashier checking us out, and the person writing a happy face on the receipt for my one-year-old, they always treat us well. I remember buying a washer and dryer combo once and the staff was friendly enough to load my truck for me. Costco is always reliable for having the things that I need, especially in the season that I need them. From flannel jackets to microwaves, Costco is my go-to for household and everyday items. PRO TIP: If you're as obsessed with Costco as I am, follow "The Deal Guy" on YouTube to stay up to date on new goodies. Overall, this Costco is a reliable warehouse for a good experience. My only complaint is that the people here drive like idiots in the parking lot, but that's not on Costco. read more

This is your typical Costco, carrying the same items you'd expect at any other location. I visited on a Sunday early afternoon and was impressed by how quickly I was able to find parking and how quickly the checkout lines moved. read more