They were a little behind their orders, but remembered everything. My family loves costa vida and we are so glad that their online ordering has really improved this past year. read more

As far as the many fresh-mex establishments in town, this is one of the better ones. Personally, I like it better than Cafe-Rio but I understand feelings go both ways. Costa Vida is unique in the fact that you can get smaller portions than at other fresh mex places. They don't have salmon as a protein and that is a little disappointing but their pork, steak, and chicken are every bit as good as other places. As with any quick-food establishment, employee turnover is high so your experience will differ from week to week but my most recent visit was nice. The dining area was spotless and the nice windows of this corner location make it a great place for lunch. I like the Baja Bowls with a side of chips and queso. It is like having non-soggy nachos. read more

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The soda selection is awful. The steak burrito and shredded burrito is awesome. This location is very consistent with food quality.

This Costa Vida NEVER gets our order correct. Online or in store. Even when I'm standing in front of the worker ordering they still put the wrong items. It is so sad to see this establishment go so down hill. It was a local favorite, but now all the locals just avoid it. read more

I'm not usually one to write scathing reviews. Being in the service industry myself, I don't always think they're very constructive. But who cares?! My experience at this particular Costa Vida location deserves mentioning. As I approach the counter to order my food, I was not greeted, not even with a smile or anything. Then the young guy taking my order was very abrupt, very very rude. He was not friendly. He was rude to the lady after me and practically yelled and the guy after her! I truly wanted to tell the manager that his boy needed a serious attitude adjustment. I refrained. Maybe he was having a bad day. As I moved down the line, none of the other employees were terribly friendly either. Then I got to the cashier and she didn't say one word to me. Just took my money, and sent me on my way. I took my food to go and the ONLY reason this review has two stars instead of one is that my food luckily tasted good. I had cheese enchiladas with medium sauce and an order of chips and queso. I will more than likely never return to this location of Costa Vida. *Mic drop* read more

I order online, said it would be ready in ten minutes, showed up 20 minutes after placing the order. My order had not even been made. They were busy, so the checkout guy went over and told one of the employees I was here and I thought he was working on my order, nope. I had to remind the staff 3 times that I was here to pick up my online order!!! 30 minutes later I was out the door. What the hell is the point of online ordering if you have to wait this long? Never going back! Besides the long wait I was treated rudely. Plus the food has gone downhill. Don't eat here! read more

While I might be biased because my regular CV spoils us I had mixed feelings about our experience at this location. The atmosphere was pleasing. Nice neighborhood and the restaurant was nice and clean. The manager however was much more focused on what the company wants as opposed to making the customer happy. We wanted a bean and cheese burrito for my sons kids meal and were told (with a smile on his face) that he couldn't do that cause the tortillas were too small. I can think of several fixes immediately that would make this a wonderful experience for any customer. Maybe use two small tortillas like you did for my daughters taco OR use a full size tortilla and cut it down. Don't tell the customer they can't have something. Give us options and try to be a people person. P.S. My wife said its weird that they don't have kids bean and cheese burritos on the menu in the first place. Way to narrow your market. read more

Their promotions shown at the door are not the actual prices you'll pay. Ask for the total price before checking out. read more

Costa Vida - What do you think the price of this meal is? $1.99?? Try $8.62. - Mexican Near Me - Orem, Utah

The food is great and usually the customer service is good except for a short black hair unshaven teenager with glasses named Brendin or Brandon, he hide his name tag and walked off after being extremely rude. However, when I ordered online the website allowed me to pay for extra salsa but would not let me pay for extra sour cream. But wisely there was a section for special requests like "Extra sour cream". When I picked up my order first words "you asked for extra salsa and sour cream, however I am not not giving you extra cause you didn't pay for it." I had to point out on my receipt the extra salsa, 55 cent charge. He then said " Well your still not getting the extra sour cream." No sorry, no it will be another 55 cents for that sour cream. Just rudeness, talked to his coworkers and all they could say about him is he is a jerk and horrible to work with. If the manager is reading this, please train that boy that his snooty and rude attitude isn't allowed towards customers. Sincerely someone who does eat there regularly. read more

I can seriously always make a case to husband to get Costa Vida. I love Mexican food and realizing this might not be authentic, it is dang good for the price and taste. They have a wide variety of different food but my favorite is a sweet pork & shrimp burrito. You literally can't go wrong with anything on their menu. And don't forget to add guacamole to everything and anything you get. read more

If they could figure out how to drain their black beans, it would be much appreciated. Nobody likes a soggy salad that looks like black bean soup. read more

Quick friendly service and the Food is great. I haven't been here for over a year so I forgot how good it was. They remodeled and it looks really good. read more

Costa Vida - Mexican Near Me - Orem, Utah

I had the steak burrito smothered in hot sauce and ranch sauce. It was great! So much food though. I could not get through it all. I really liked the atmosphere as well and the Jarritos!!! When are they building one in Colorado? read more

My wife and I ordered from this restaurant through Grubhub 3 different times. Each time the order was delivered, the food we got had the same error. We had been advised that, since we ordered through a third party, the mistake was Costa Vida's responsibility. We had been offered compensation for these mistakes but never received it. Since Costa Vida clearly cannot get our order correct, and since they didn't appear to be concerned about getting the order right, we probably will not be ordering from them again. read more

Great fresh and healthy food! Employees are nice. I took off one star because portion size could be bigger and they need to make sure to finish the entrees in the order they were received. Somehow the entrees got out of order and customers behind me got their orders first. read more

Awful customer service and every time I go to this specific location they never have as good of food. Didn't get hardly any rice, beans and meat on my salad so it was pretty much just lettuce. Same with my friends salad. Wouldn't recommend this location. read more

Costa Vida will always be one of my favorites! I love how fast their service is, how fresh the food is, and overall it's just a nice atmosphere! I always get the same thing, a grilled chicken salad! The staff is fast and friendly and make sure you are taken care of and happy. The chips and salsa are also delicious! I tried their tres leches cake and it was unbelievable!!! Sooo good! I love how simple and fast it is to get food from here! read more

We hit Costa 2-3 times a week for lunch because it's always so on point! The line is always out the door, but you can order ahead on the app. This place never disappoints. read more

Just went to Costa Vida ordered 1 sweet pork taco, was charged for 2...I definitely only had one sweet pork taco in my dish...

Everyone always says how much they love Cafe Rio and I've always thought they were overpriced, stingy and charge you for every extra thing. Plus, Costa's beef is ! I have always loved and will always choose Costa Vida over CR bc they are always so nice about everything: from switching things up mid order or giving me a little ranch on my side lettuce for a burrito to adding a tiny extra lettuce cause I didn't get sour cream or something like that. CR charges you loads for any tiny extra, bugs me soooo bad! My dad came home the other day with a $13 burrito cause he wanted a scoop of guacamole and a tiny extra sauce on top So thank you Costa Vida for always serving the people and making them happy without overcharging and always having smiling faces! read more

I can always count on Costa Vida to come through when I need a good burrito. But the entire menu here is on the "To Crave" list -- quesadillas, salads, enchiladas, and more. Most the time the line is quick and the folks that work here are as friendly as they get. Always willing to get your order just right. Atmosphere is clean and comfortable. I would recommend this place to everyone in the area. read more

I have never eaten at Costa Vida before today, I usually go to Cafe Rio when I want fast casual Mexican. I decided I would give it a try. I was not impressed. I came when it was slow. There were a few people in line ahead of me and they were pretty quick about getting the food out. I paid and sat down. As I started to eat my sweet pork salad I thought it tasted fine. Nothing special, it needed something more. As I got down further into my salad, into the meat, (usually my FAVORITE part) I kept getting slimy pieces of meat and big slimy pieces of fat from the meat. Not very appetizing for a salad. After a couple bites of this, and before I started to gag, I scraped all my meat/lettuce out and just ate the beans, rice and tortilla. I was not happy about this. I basically paid $12 for a some rice, beans, and a tortilla. The store was clean and the people were pretty friendly but the food was not good. I think I'll stick with my roots and go to Cafe Rio from now on. read more

Today we went to Costa Vida at university mall, during covid19, They came out to our car, took our order, 5 min (maybe less) later brought it out to our car, piping hot, with cute thank you notes written on the containers and everything clearly marked. Fast and perfect. read more

I always know I'm in a good restaurant when the manager is on the front line serving food. Not only was the manager preparing meals but his assistant manager was right beside him finishing them up. The customer service was excellent! Food was delicious as expected and the restaurant was clean. Well done! read more

Costa Vida impresses me time and time again. If you haven't been there, go. You won't be disappointed. If you have been there, you know what I'm talking about. And get the raspberry chicken burrito. read more

Usually enjoy their service, but they sucked today. Nobody would listen, and then were bugged when we had them correct their mistake after saying what we wanted 5 times. Then after that We asked them to add more lettuce and preceded to watch the worker add three pieces of lettuce, move it around and then take more than that off. Not impressed. read more

Prices are pretty good. I ask for all three sauces on my burrito so that I get as much sauce as I can :). Bring your student ID and get a free drink with any special of the week. read more

We have been to cafe rio 2x in the last 2 weeks and they have not only messed up our orders. One time they didn't give us the food but still charged us the $73. The 2nd time they would t apply the 50% off for being a medical worker they also charged us for food we didn't get. They also made us wait for food that was ready but the guy who was taking the orders to the cars couldn't handle the job so he was just standing looking at all the orders that were ready. It was frustrating and not worth the time and money! Bad!!! read more

I've been to this Costa Vida a few times and I like it more and more every time. I especially love the mango and habanero salsas that I can add to my salads! My least favorite part, however, is I feel like their tortillas are a bit thin and they're not crisped up/grilled with cheese before the toppings for a salad go on. Which makes it soggy pretty quick. But other than that, I must say that Costa has won over even the biggest Cafe Rio fan! read more

Costa Vida is always so fresh and so delicious. My favorite thing about going there is their horchata. It's my favorite!! Plus you can't beat their daily deals. read more

This place was pathetic, placed my online Togo order around 9. Time to be completed was 9:20. We were forgotten about only to wait an additional 20 minutes. The only plus side was that our cashier was very aware and rushed over to see why we hadn't gotten our order. Don't know that I can go back for a while after my previous visits. Let me add that now that I'm home my burrito is completely ruined by the sauce which is not even what I asked for. Definitely not returning to this store. read more

Fresh tasty salad! Love the pork here. It hits the spot every time. I prefer this over other similar restaurants. read more

Costa Vida - Salad with pork. - Mexican Near Me - Orem, Utah

I messed up my online order and somehow unknowingly ordered online again and when I found out I thought they would be livid considering the rush hour. But to my surprise they were understanding and fixed my order and the accidental double one. Great service. Oh, the food was great!!! read more

The guy who made our food was new but lacked common sense. He messed up our order and had to start over and then at one point he wiped the sweat off of his forehead with his hand and went back to make my husbands burrito. Luckily, the manager noticed and put a stop to it and threw away the burrito and she herself started it over and made my husbands order. The atmosphere is great and I love the sweet pork salad. This is the first time I have had less than a five star experience at this particular location but the manager came in and saved the day. Had it not been for her, and the food being delicious as always, this review would have far less stars. read more

I dropped in to grab lunch for a little bit later and their service was very quick. The people were very polite and I was glad to get in and out fast because I was on a tight schedule. Clean restaurant, good service. Nuff said. read more

I've been to a few of these Costa Vida spots during tours of duty in Orem and have to say, it's a solid choice in a town with limited exceptional food. I'd recommend trying their "Mexican" Steak Salad - worth it. read more

Really I go here for a couple of reasons. Convenience and it's not as crowded as Cafe Rio. The food is good but I can't really say that it's much different from Cafe Rio. The Salads are great. I really like that the salad greens. It's the good stuff actually green not the crap places usually give you. great place to sit down and enjoy a meal! read more

Called in a order at 7:57 pm. Was told to pick it up in 20 minutes. We show up at 8:20 and proceeded to wait 10 minutes for them to make our food. Other customers waiting minutes in front of us for call in orders were offered free drinks. Customers that come in the store after we arrived had their food before we got ours! I asked the manager about why the issue. I was told "its only been 6 minutes of you waiting since you got here". 3 staff members were in the back laughing and playing around "making" our food. As we left costa in Orem.. We got home to find our orders were wrong. I am not certain the employees understand we can eat anywhere... We chose costa for the food and the service. Now we'll be choosing to eat else where. Beware this store. Its clear they don't care. read more

Awesome service! The food is always fresh and good. Happy, smiling, and friendly employees.

We love Costa! The Orem location is always clean, and the staff is super nice! We love Anthony he is always sure to say hi when we are there and makes sure our visit is 100! read more

Costa Vida - Mexican Near Me - Orem, Utah