Love costa vida, staff is friendly and food is great. I usually always so pick up and the staff always reviews the order with me before I leave to ensure everything is there. I just wish they had a drive thru or curbside pick up so I don't have to unload all my kids. They have plenty of seating and high chairs. Seems like they are slowly updating things in there as well. read more

Just walked in and walked out in under five minutes. The staff was very friendly and efficient. They also gave the right amount of food for what we pay for unlike the stingy manager at the location on University Parkway. The restaurant was clean and had nice holiday decorations. I will always go to this location if they keep up this kind of service. read more

This 1600 North Orem location seems to have gone downhill a bit. We used to love to come here but it now seems you don't get the value for your money anymore. They are Inconsistent with how much meat they put on salad and burritos maybe they should start weighing it. They forgot the tortilla on the side and when I got it, it was undercooked and doughy. There are lots of other options around, so this is our last visit here. It's just a regular salad without enough meat to even taste it. Sorry Costa Vida we've stuck with you for many years, but no more. read more

Had a lovely experience here for lunch today! The service was good, line moved quickly, and the food was tasty. It was super fresh. I wish they didn't skimp on the meat portions. They have become drastically smaller the last few months. In addition, the cheese was not melted fully in my quesadilla which made it a little gross and I couldn't eat those parts. Next time, I would have them cook it more. Other than that, good experience. read more

My bowl is a wilted lettuce bowl of soup? It's so soupy. . It's not even a salad. Terrible terrible place to come. And the customer service is rude and act like robots NEver once looked up at me No eye contact. Tables were dirty. This is a get In and out fast and take their for a terrible product. Zero stars read more

Girl with the pink hair snapped at me for not having my QR up and ready to scan as I walked up to the register (little did she know it had logged me out). Then she continued to belch right in my face as I got to the register, before passive aggressively trying to "teach" me how to tap my card when it didn't work the first time. Never had a bad experience here but that was just completely unprofessional and uncalled for. read more

I am not sure if I just came at the wrong time but I got the worst burrito I've ever had from costa vida at this location. They were fairly busy and I ordered to go on the app. I payed to have extra tomatillo ranch inside my burrito which wasn't in there. There was actually no sauce whatsoever in my burrito, which made the rest of the whole burrito dry. There was barely any cheese melted on top and I'm just very disappointed with what I got and the taste that came along with it. I'm not going to this location again because I don't want another repeat of that. read more

I'm always a fan of the fun atmosphere at Costa and how every location captures that feeling. The pork salad is always good and consistent no matter what location I seem to go to. However, I'm not sure if it's a new change or not but I've never been charged for the mango before today. I guess I won't be getting that anymore as $0.50 for one little scoop is a bit much for me. read more

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I love their kids meal! It is just the right size and comes with all the goods: drink (I get the horchata), taco (sweet pork is my fave), salad and dessert! read more

Worst Costa Vida ever they didn't let us use more than one bonus card and we went expecting to get our meal for free with all of our bonus cards but oh yeah and we also had 10 bonus cards and they only let us use one so we had to pay for a wholeFamily read more

We came in with 8 adults only 15 minutes before closing and felt SO bad! We expected the worst but the employees were so kind and helpful! They gave us a five star experience even though they probably wanted to head home. Food was delicious and everyone was happy! read more

Ordered my food here and they didn't miss anything on my order, portions were satisfactory, and everything tasted great! When I picked it up the guy behind the counter took the time to make sure I got exactly what I ordered. Very good experience and I would definitely recommend! Not an amazing sit-down place when compared to other locations, but still good. read more

Super nice employees. Quick service and great food! My salad looked and tasted great. Everything was fresh and tasty

worst customer service I experienced. they would rather hang out in the back kitchen than provide a good customer experience. Those who were up front wouldn't help us rather they just chit chatted while we waited. read more

Pretty good food, especially if you're hungry! Honestly my one thing for them is I feel like the poor employees are trained to give the most minimal amount of food possible. I was there when a manager was training a new guy and watched them take three pieces of lettuce off my salad because "it was too much." I mean, it was three pieces of lettuce which made me laugh but it's not the first time I've seen this. I think it's funny. Good food, pretty helpful staff, pretty clean seating. read more

Cafe rio is always bomb, I recently branched out and tried the salad and man I've been missing out! Such a good post workout meal! The rewards program is legit and I haven't had a bad experience yet! Usually pretty quick and everyone is so attentive. read more

I love costa but lately this location has been horrible ! They barely give you half of the bowl. Every time I go there they give less and less food. I don't want to pay ten bucks for kids meal quantity. Not worth it anymore in my opinion :( read more

Costa Vida - Baja bowl - Mexican Near Me - Orem, Utah

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LOVE IT BEST RESTAURANT EVER all the workers are so nice and aw specially the lunch time ones

Eric and staff are AMAZING! The quality of their food and cleanliness of their store is the best I've ever experienced. We will no doubt visit this store from here on out and encourage all of you to as well! read more

We have been buying Costa Vida kids meals for years, and my daughter loves them. We went in tonight and noticed they've started up charging for every kids meal meat except sweet pork. Even meats like grilled chicken, that are not up charged on an adult meal, are a kids meal up charge. That's annoying. Then they made her food and gave her the tiniest, skimpiest little enchilada. It almost looked like a taquito. The rice portion was not bad, but they gave her the teeniest, tiniest, sorriest scoop of beans. Literally, the bottom of half of the tin was uncovered, which has never been our experience before. When my daughter saw her meal her face fell. She was very disappointed. She was still hungry after she ate it, and wanted a second meal, but I was not about to buy another one like that. We stopped somewhere else on our way home. The only reason I'm giving two stars is because my salad and my husband's burrito tasted good. They skimped on the meat on those, too, though. We'll try the Costa Vida by our house next time, but if they're all like this, we're done with Costs Vida. read more

Try the yummy new street tacos! Perfect size for small portions and only $1.99 each. They're extra filling. I chose the Saturday special - shredded beef burrito. Specials come with a free drink! read more

Costa Vida - a man sitting at a table with a plate of food - Mexican Near Me - Orem, Utah

Food is always great here but their online ordering is not worth it. They are always a good 10-15min behind the time they say and the line in store clears multiple times before your online order is ready. They are also really stingy with serving sizes compared to other costa vidas. read more

this is how it works, you walk in the door, get in line (check the menu while in line), when you get up to the order area, tell them what you want and follow the line, pay, etc... think of subway, but it's Mexican food. They have this iron wheel that spins, where they put the flour tortilla to warm it up and use it for your oder. If you got sauce on top, they will put cheese and put it through a warmer, then add lettuce and salsa. the meal is served in a metal container, so if you have left over, just go grab a lid and take it home. So after reviewing the menu, I decided to go with Sweet Pork Burrito with rice and black beans (like 1150 calories) with diet coke. The pork was indeed sweet, it was so good... The interior is modern and spacious and open. It's busy during lunch, so expect to wait in line a little, but you won't be disappointed!!! read more

I have eaten The Sweet Pork Salad twice in one day on more than one occasion. I have eaten The Sweet Pork Salad every day of the week before. The Sweet Pork Salad would be my last meal if I was on death row. I LOVE that Sweet Pork Salad. read more

Don't come here especially during corona services. I had to wait a half hour for my food, which I totally understand with us not being able to eat inside and we're waiting for everyone to be served through curb side. But nothing was cooked! I would like to think if I waited that long I at least don't have to worry about uncooked food. Not even the tortilla was cooked- it was basically raw. And the cheese wasn't all the way melted. Looked like they put all the ingredients in a microwave for 20 seconds. Really disappointed and won't be coming back to this location. read more

The general manager max came and greeted my family and made sure we had good food and a good experience! It was so nice of him to go the extra mile! All of the employees had good attitudes and made me want to go back! Thanks!! read more

I normally love Costa Vida and think it tastes great. The only problem was the portion size. it was like I was getting strands of meat. Then I asked for more and got double charged. Sad. read more

It's a better rating than the food deserves, but what can I say -- People really like it. It's not really Mexican, it's overly sweet, and there is a lot of it for a fair price. It seems to be as good as the other similar competition. I ordered a Chipotle Chicken dish expecting it would not be overly sweet. Whoa. It was really sweet. The sauce was a lot like the sweet orange sauce you get at Chinese restaurants to dip your fried rolls in. I was so disappointed that I wrote to the corporate office. I heard back from not one, but two of the top people in corporate the next day. They sent me new coupons to try it again and gave me suggestions based on my preferences. It was still rather sweet and bland, but better. Then a year later, they sent me another set of coupons hoping I was having better experiences these days. It's not my type of food, but I'm impressed with the company and their commitment to customer service. read more

I know I can find better and more authentic Mexican food elsewhere but I just like that sweet pork. This location is like any other Costa Vida, however I'm consistently impressed how fast this one moves its customers through the line. I've never waited long to get my food. Download the Costa Vida app if you haven't, they'll give you deals occasionally and you can redeem your receipts for rewards points. read more

I'd rather eat a bat sandwich than eating anything thing from this stinky awful restaurant! The day before yesterday, I ordered a chicken burrito and it was smells like a shi* awful awful awful! Besides, it was missing items and when I contacted them they were rude to me and didn't have a chance to get a refund.. This is the worst restaurant in Utah! Trust me DO NOT EAT THERE!!! read more

Food was good but What every they are spraying their chairs and tables with made my boyfriend breaks into a chemical burn all over his body. It was horrible and lasted for hours after we ate there. They need to be more thoughtful of how they disinfect their surfaces. I understand no one wants to get sick with Covid but maybe there's a better gentler solution you can use? read more

Every time I come to this location they barely cook their tortillas, hence the one star. I seriously throw away the tortilla every time because it's literally dough. What kind of place hands out under cooked tortillas!? These guys should be ashamed. read more

Costa Vida - This is still dough! - Mexican Near Me - Orem, Utah

I love Costa Vida. Been a longtime customer, and family members have opened stores + managed stores, so our love runs deep. But I have some feedback. I get curbside pickup often and the past few times they've completely ignored me waiting. I've had to go into the store to get my order and they've acted annoyed. If you offer curbside, then do it correctly? Also the past few times I've ordered extra meat and steak and they didn't add extra meat and gave me pork-- both "upgrades" I paid for but didn't get. Another feedback-- I don't like how the beans get all over the aluminum foil. It makes it so much more messy than needed. I'd appreciate the rice to be as a barrier or some kind of divide so my aluminum foil isn't sopping with beans. read more

Order kept being delayed and delayed. Order at 4pm food was still not made at 6pm! I can understand a delay due to COVID and such but this is just unacceptable. Will be avoiding this location in the future. read more

Took over 45 minutes to make 1 quesadilla. I called ahead would've been much faster waiting in line. Would not recommend wasting your night here. read more

Placed an online order and they didn't even start processing it until the entire queue of people in store was empty (customers who showed up after me were eating before they started making my order). Didn't even care that they were late. Food wasn't up to normal Costa Vida standards -- very dry and not very flavorful. read more

We have been a bit disappointed on the last couple of visits. We have not received utensils with our take out order. I know this seems trivial but when the team member is asked if utensils have been put in the bag and they mutter, "Yes, we put them in" but there really isn't any when you get home, it's pretty frustrating. This has happened quite a few times. We will continue to eat from Costa Vida because the tacos are fabulous but we will be looking in the bag from now on to double check for utensils. read more

The line was not long at all. No wait time. I ordered the pork nachos. Their queso was so delicious. I loved it. The restaurant was clean. Staff was very nice. read more

There was a man named Ramon who was so kind and genuine! I truly enjoyed this visit because of his and the rest of the staffs positive energy. I'll definitely be back! read more

Costa Vida is our go-to "I don't want to make dinner tonight" option. It seriously ALWAYS sounds good. Not to mention we can feed our family of 4 without breaking the bank. Even when the line is practically to the door at this location, the wait is never very long because the employees seriously know how to hustle! If you've never been to Costa, you MUST order the sweet pork. It doesn't even matter in what form. Tacos, burrito, nachos, salad... it makes any of them out of this world amazing! Very kid friendly space- the kids meal is inexpensive, delicious and comes with a cinnamon sugar tortilla that my husband always tried to convince my son to give to him. No luck so far. Keep dreaming, honey. And I've got to say... since people are always comparing Costa Vida and Cafe Rio... the nachos here are WAY better than Cafe Rio's nachos. At Cafe you pay extra for queso and they still only give you a tiny little bit. Nachos at Costa are loaded (no stinting on the guacamole either) and queso is included from the get-go. So to sum up... sweet pork? Yum. Nachos? Yum. Kids meal? Picky eaters will magically turn into hungry little angels. Costa is always a good idea. read more