I had a great experience with Quality Plus Computer! My laptop was displaying the dreaded blue…read morescreen of death, and they were able to completely fix the issue and get it back to me in just one day. What I appreciated most was their honesty and clear communication. They were completely open and transparent from the start about what data/files they could save and what they couldn't, so there were no surprises. Excellent turnaround time and fantastic customer service. I'll definitely be coming back here for all of my future computer and laptop needs!

Sorry, but all I can do is repeat what others with 5 star reviews have said because it describes my…read moreexperience perfectly: I had a great experience with Quality Plus!! From start to finish, everything was handled smoothly and with great attention to detail. What stood out most was their customer service. Justin was so friendly, responsive, and made sure all my questions were answered. It's not always easy to find a place that combines quality work with a genuinely positive experience, but they definitely delivered.

Let's start with the positives, which is how quick Earl is at responding to requests. But that's…read moreabout the only nice thing I can say here because I have very strong suspicions that I was almost taken advantage of when I saw the cost estimate. I was quoted an estimated $540.66 to upgrade my laptop's RAM and SSD. While I am fully aware that computer part prices have skyrocketed because of AI, charging $179 for a stick of 16GB DDR4 RAM and $176.66 for a 512GB SSD is pretty extreme. The only thing that is reasonable is the labor fees since a Micro Center store would charge about the same for a RAM upgrade and changing out an SSD. However, the cost estimate costing more than what my device costs seems predatory. I would have just bought a new computer for $540. I took my device to another shop called Wizfix Computers to get another quote, and the owner of WizFix said that $540 for the same upgrades is a gross overcharge. I was only charged $345 at WizFix ($225 for the same parts plus tax, $120 for labor). And as a bonus, the OS was upgraded to Windows 11. Device has been running well after the upgrades. I would have been overcharged nearly $200 if I chose Ross Tech. Trying to take advantage of someone like this to make extra money is very unethical and bad business.

I'll be honest -- handing over my MacBook to a complete stranger at my front door had me nervous at…read morefirst. But the entire experience ended up being beyond smooth and professional. I put down a 50% deposit, they ordered the part, picked up my laptop when the part arrived, repaired it fast, and even delivered it back to me at work that same day. Super convenient, great communication, and my MacBook works perfectly again. Highly recommend!

Pro: Very nice and efficient…read more Price is very reasonable and clear on each steps/ possible outcomes If you're in Diamond Bar, he can even meet you and drop off somewhere close to you Con: Only little issue, be sure to call before going to the place. The owner goes around the cities doing his jobs, so business hours do not necessarily mean that he's at the Nogales location

Mr. Kim is an absolute professional and without question knowledgeable in every aspect of the…read moreprofession, which I'm rather illiterate. However, he guided and explained every detail and repaired my Mac Battery. My instrument is rather old and I'm in favor of replacing it in the very near future. WITHOUT QUESTION HIS KNOWLEDGE AND PROFESSION WITH COMPUTERS AND IT ARE SECOND TO NONE. Mits

I had the same problem, and the same result with this vendor. I brought my printer to his…read morehome/office. Paid for the supposed repairs and a few days later it was again saying there was no paper to print. I have called him several times now with the same result as Tiffany. Not even a return call to one of my messages. SMH!

Our copier printer machine was jamming paper, so we contacted HPZ to come to our site to repair the…read moremachine. The owner came out and said that the machine was repaired, but the machine continued to jam paper again after 1-2 days. We called the company a number of times and left messages, but the owner does not have the courtesy of even returning our phone calls. Avoid this company.

Free and fast diagnosis is a great feature here. Water damage in my phone broke the motherboard…read more Decided to upgrade phone, owner didn't charge at all.

Trust the 5 star reviews here. They are legit. Absolutely great experience here. My phone got that…read moredreaded white/green vertical line on the screen and needed to be replaced. I found this place on Yelp, sent a message, within a less than a minute, I got a quoted price, what time to come in and roughly how long it would take. No BS, no "we'll have to see what condition the phone is in, in order to give you the price", just exact price right on the spot. I came in at the exact appointment time, and to my surprise Jerry, the manager was there waiting for me. Dropped off the phone to him, he told me to come back in 30-45 minutes. He didn't give me any paper or receipt, so I felt a bit worried since there was no proof I left it with him but I did so anyways. Came back 45 minutes later and there was Jerry waiting for me again, showed me the phone and it was a brand new screen, worked even better than before and i was out the door in a few minutes. One of the best experiences I've ever had with repair service and definitely making this my new go to place for any repairs. I also found out Jerry not only does Phone repairs but also, tablet, and computer so I'll be coming here for those in the future. 5 stars for awesome experience here, and another 5 stars for Jerry for being friendly, easy to deal with and just providing good customer service.

Kevin and Jennifer have been helping me with my computer issues for years, and I am SO GLAD I found…read morethem. They are professional, polite and efficient, ready to help wherever I am. Highly recommend!

Jennifer & Kevin are the BEST !!! Jennifer always kept me informed on the progress of my new CPU,…read moreanswered all my questions, and went "above & beyond" for me ! Kevin was so kind to setup my new CPU, explained all to me, answered all my questions, and went "above and beyond" for me ! For me, both Jennifer & Kevin are the "go to" people for any and all issues involving your computer, such as maintenance and/or a "checkup" on your CPU, monitor, keyboard, etc., etc., Both Jennifer & Kevin are very courteous, eager to assist you, go "above & beyond" for you, and give EXCEPTIONAL customer service !!!! Highly recommend PC Total !!!

WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

I called just asking for the price of a battery replacement and the price was good but Hong…read moreactually was able to diagnose the issue for me over the phone. He ended up saving me a lot of money. This shop has integrity and genuinely wants what's best for their customers, I will be taking my business to them in the future.

Once again Nettech Computers have saved my computer by fixing the…read more problem I was having. I tried that is that to fix it myself but once again I knew that Nettech would figure out a solution for my problem. They did and I would like to thank them again!!!!!

Phone conversation regarding refurbished desktop computer. Limited inventory, fixed priceread more

My MacBook Air screen cracked and I was in need of a screen replacement urgently as I am currently…read morein school. I came across this place and gave them a call, he was very helpful over the phone quoted me a price and gave me a 24 hour turnaround time. I immediately went to drop it off and he was super nice and helpful. My MacBook was ready the next day around the same time I dropped it off. SO FAST !!!!! Definitely recommend this place !!!!! 5+ STARS. I had called other places that gave me a 3-7 day time frame and prices were high. His price was very reasonable and affordable, FAST SERVICE and GREAT CUSTOMER SERVICE! Thank you

I spilled half a bottle of water on my computer and brought it straight away to Chris. He diagnosed…read moreit for 95 dollars and fixed the water damage for another 200. The turnaround time was exactly a day! He knows what he's doing and wastes no time in getting the job done. I highly recommend going to Chris for all tech repair needs.