I dread coming to this location I'll drive out to seaside just to avoid the Salinas location. As a young person I hate saying this but there is nothing but young adults working there which normally don't play any factors but in this case these employees definitely show their age in their actions and work ethic. Every time I go in they're talking about clients they've encountered during the day and when I say talking I mean talking about clients very poorly out loud where other clients can clearly hear. On numerous occasions employees will have personal conversations about their personal lives such as kids, relations, bar adventures, ho hard they partied during the weekend,etc they will have these convos shouting from one side of the store to the other end of the store as they're stocking. They seem to be out of a lot of things either they sell out or didn't order it or have to wait to see if they receive it in their next shipment. I go back on the day they tell me to come back and they don't put out the shipment days later so I have to keep going back cuz they aren't able to tell me over the phone if they got what I needed in the shipment. Horrible customer service and always make u feel like ur a bother for asking g a question. When u do ask a question ur answer is usually short, close ended answers, and extremely blunt. Ive tried to return something one time and they said they don't do returns new or opened items I went to the one in Capitola and they gladly helped me out and let me know that the info relayed to me from the Salinas location is wrong on all levels when I brought this up to the Salinas employee she said " well we didn't know we weren't told anything" maybe a problem with management or just the associates themselves. Over all make the drive to a different location if ur looking for a friendly welcoming stocked on items experience read more