Jenny's Shine House Cleaning Service has put some order back into my life. Due to personal issues,…read moreI hadn't been able to keep up with organizing and cleaning my home. I was looking for someone who could handle both, and Jenny is that person! She arrived right on time and jumped straight into organizing and cleaning as she went. Jenny was extremely detailed in how she cleaned and organized, and I really appreciated the suggestions she offered. I truly needed her help, and I am very pleased with her work. If you are looking for someone who pays attention to detail and can organize as they clean, Jenny's Shine Home cleaning service is for you.

After a disappointing move in clean from another company when I first moved into my house, I was…read morelooking forward to a proper "reset" of my house to a standard of cleanliness and then help me maintain it afterwards. Jennys-Shine exceeded my expectations. She performed a thorough deep clean of my main living space, paying attention to details I had trouble keeping up with day to day. Every surface was left sparkling. She was professional, communicative, and worked around me with efficiency while I got my own work done from home. Her pricing is great considering the level of service provided. It's a relief to have found someone with exacting standards. I've already booked my next clean!

Having the Queen of Queen in my house last week was definitely one of the nicest experiences I've…read morehad in a long time period the 2 folks were so kind, gentle. I mean, they cleaned my windows. My windows haven't looked this good since I moved into this house 5 years ago. They did the tracks, they did everything. They even got some windows upstairs that haven't been done in 5 years because nobody could ever reach them. So I really appreciate these people and I'll tell you if you hire the queens of clean, I gotta think based upon my experience that you're going to be more than happy, not only with their pricing but with their service, the quality of the work and also their pricing, because I got to tell you. I had prices from other window. Cleaners that were $200250 more. So the Queen of cleans hit it out of the park for me. Kevin Raines

I would not recommend this cleaning company based on my experience!!…read more I paid $515 for what was advertised as a detailed move-in deep cleaning, and the quality of the work fell far below what was promised. Numerous areas were either overlooked or not cleaned at all. The baseboards were still dirty, the walls were not spot-cleaned, every window sill was missed, there was no high or low dusting completed, and the downstairs bathroom was essentially untouched. After I raised my concerns, the company sent a second team to finish the job. Unfortunately, even after the return visit, many of the same issues remained. I have photos documenting condition of the home after services were rendered. For a professional deep cleaning at this price, I expected much more attention to detail and a completed job the first time. Instead, I had to spend additional time inspecting the work and requesting corrections, only to find that important areas were still missed. I understand that no service is perfect, but this experience did not reflect the level of quality or professionalism I was paying for. Based on my experience, I cannot recommend this company. Lastly, When I asked the worker Josh if the dirt was coming off of the baseboard in the bathroom, he became visibly upset and responded that they had other clients to get to. While I understand that companies have busy schedules, I expected the service I paid for to be completed before moving on to another appointment & that is what I stated to him and he immediately got upset said that he wasn't gonna be talked to like that, stormed out of my house aggressively swung my screen door open & it hit the outside wall. As a customer, I believe it's reasonable to expect clear communication and a respectful response when asking about the status of the work being done in my home. I have attached some of the photos, but not all to show you what they consider CLEAN! HIGHLY UNACCEPTABLE !!

I thought the weekly service charge of $185 was too high.The deep cleaning fee was perfect at $250.read more

Maria, was great!! She was able to get the job done same day, she was a true life saver. My house…read morelooked brand new and my family was so pleased. Thank you again Maria. You gained a new client

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

Alma and Leticia helped me with a deep cleaning. They were extremely helpful and did a wonderful…read morejob. Very high quality and effective cleaning, looking forward to have them help me again next time!

Alma and Leticia did a great job. They were efficient and left my apartment clean and scented. They…read morewere running late but they called me and let me know. They also asked me to inspect the work before they left. So happy that larger cleaning is completed.

Pamela from Ecocleanpro cleaned my 3 bed/2.5 bath in Lincoln Park. She was kind, efficient and very…read morethorough. It was like she cleaned our home, as if she was cleaning her own. She arrived on-time and completed everything within four hours. The kitchen, bathrooms, bedrooms all look amazing. The price & responsiveness was much better than i received from other companies. I strongly recommend Ecocleanpro for any cleaning job.

Did an incredible and thorough job. Very responsive. We look forward to working with them in the…read morefuture!

They do great job every time! I highly recommend best friends cleaning for anyone looking for…read morecleaning their home !

Best Friends Cleaning provided a true 5 star experience from start to finish. The attention to…read moredetail is what truly stood out and made it very apparent they're true professionals. I will be a repeat customer

Just a follow up to my first review of working with Girly:…read more I've been working with her biweekly since about October of 2022, and I am so thankful that I found her 3 years ago. She has been an absolute lifesaver, and it has made such a difference having her help with keeping my house clean. I travel frequently, spending about half the year outside of Illinois, and it is such a weight off of my shoulders to know that I never come home and worry about what state it will be in. I also struggle with ADHD, which makes creating and sticking with habits very difficult, and I have had the privilege of developing a routine to keep my stuff in order with biweekly services with her team. Girly works with my schedule and I never come back from being out of state to a home I'm miserable to be in. As for the value? While what this service provides for me is truly priceless, I do believe she is very fair in her pricing, and she delivers on what she says she will. On top of all of that, when she's here we have all kinds of great conversations, and I truly enjoy the presence she adds to my home when she's here!

Jackie cleaned up my mom's house and she arrived on time and did a great job. My mom is going to…read morehave her come monthly. Great company to work with.