I have just gotten a new roof on my home from American Standard Roofing - a 30 year old roof on a…read morelittle cottage on Sylvan lake in Keego Harbor. If I'd known how easy it was, I would have done it earlier. We got 4 bids, from 37,000 to 12,000. We learned a lot from the various reps. ASR was the only one that could answer all our questions-though we only learned the questions by talking to a bunch of people. My property was actually cleaner when they left. The house feels so tight now, looks great. One thing they don't tell you, it is LOUD, especially in a ranch.

Had a roof installed by ASR approximately 13 years ago under my father's name. He passed away…read morethree years after the installation. I recently contacted ASR to request copies of the original contract and warranty. I was told that neither document was available because of a software system change. The only record I received was a receipt showing the installation date and amount paid, and even the last name on that receipt was spelled incorrectly. The lack of the original contract and warranty makes it difficult to verify what work was performed, what materials or terms were included, and what responsibility ASR accepted for the installation. Providing only an incomplete receipt was not an adequate substitute for the original documentation. During the same conversation, the representative told me that the warranty had to be transferred within one year of my father's death. However, I had no way of knowing that ASR had installed the roof until recently, after contacting numerous roofing companies in an effort to identify who had performed the work. I also contacted the city and was told that there is no roofing permit on file for my address. I understand that permit records can depend on the age and circumstances of the work, but the absence of any permit record adds to my concerns about the documentation and history of the installation. The lady representative stated that she had sent the receipt to my home. After waiting approximately three weeks without receiving it, I called back to follow up. I spoke with another employee to determine whether there might be additional information on file and to ask whether my name could be added to my deceased father or have the existing records transferred to me. Rather than assisting with that request, the original lady representative (3 months on the job) was on the phone line with the current representative (3 way call) and accused me of "going behind my back" by speaking with another employee. Her response was unnecessarily hostile, rude and unprofessional and made a reasonable attempt to resolve the matter feel like a personal confrontation on her. I was left feeling dismissed rather than helped. I understand that records can be affected by software changes and that warranties may have specific transfer requirements. However, the missing contract and warranty, the incorrect information on the only receipt provided, the unclear warranty/transfer process, the lack of a permit record, and the poor customer service together left me extremely disappointed. I expected a company that installed such an important part of my home to maintain accurate records and respond to legitimate customer concerns professionally. Based on this experience, I would be very hesitant to recommend American Standard Roofing.

JK is the best company around. They did our siding about 10 years ago (perfectly of course). We…read morefinally had one small piece come loose after a recent storm. They came over quickly and did the repair. Love working with these guys, you deal with the owners and have a clear understanding of the work and timeline. Thank you!

I hired JK to replace my roof, siding, trim, and gutters. Total house facelift makeover! They did…read morea couple jobs in neighborhood so i was able to talk to one of them and received good feedback. I called and they came out for free estimate on time and promptly after contacting them. Brought color samples, provided design guidance, answered all of my many questions, and provide estimate same day. No pressure, no BS. Super nice and very professional. Price was in the ballpark of what I was expecting, not cheap but fair. I feel you get what you pay for, and this family owned company company did not disappoint. They started job about three weeks after making deposit. Showed up on time and got it done. Each day they worked hard, and then cleaned up before they left. Took four days total to complete the project. No complaints, no adjustments needed, no returns to fix anything. Everything was perfect. We originally had shutters around the windows but I wasn't convinced I liked them. So Andy (owner) offer idea for custom aluminum trim. Showed me pictures of what he's done before. I requested a slight change in design (wider trim along bottom of windows) and his team delivered exactly what I requested. House looks great, and we couldn't be happier. I recommend JK Home Improvement to do your home makeover.

After a COVID-related delay, got our siding project finished this week and there's nothing bad to…read moresay about it. It looks great, surpassing expectations. The siding crew were extremely accommodating and accessible. I was able to text them outside of work hours with questions or requests for changes to the work, which always met with quick replies. When weather postponed work, we were informed about that early in the day. Go-To is a first class operation.

My experience with YELP is terrible! I do not like the…read moresystem and will never use it again

Jim and his crew came highly recommended by word of mouth and we quickly were shown why, Jim was…read morevery responsive when others were not, 1st plus. Once everything was set and the roof installation began everything went smooth and professional. A few neighbors even commented how professional the crew was through the entire process, 2nd plus. A few hours after the installation started the doorbell rang, my 1st thought was "how much is this going to cost", opened the door to a smiling foreman who was very excited to tell me that I was going to save thousands, this is not the normal for me anyways, 3rd plus. I could go on and on with the positives while having zero negative complaints. If you're in need of a new roof, especially when it was an emergency like ours, Swift Services LLC is the company to call!

Swift roofing did a roof for me in 2021. We had water damage in my sons room after they did a tear…read moreoff of the roof to fix this. We called the owner to have him come out and look at the damage. He left telling us he needs to reach out to his manufacturers and would get back to us that day. It has been over a week and we have not heard back from him. We have called everyday with no response. The water damage in my son room has gotten worse. We are still under warranty with him.

We had a terrible mold problem in an old house that has been unoccupied for a number of years…read more Brandon came out right away for an estimate and fit us in within a week so we could occupy the house. He brought in a big crew and got everything done in a day.

From the owner: Call Us Directly Today For: Roofing, Siding, Windows & More…read more Hiring an experienced roofing company, window installer, siding and insulation expert, is essential. No other company is better prepared to replace or install energy efficient products than Level Up Improvement. When our local company in Royal Oak, MI takes on a job, our customers benefit from our experience and dedication. Contact us now for your FREE Quote!

I can't say enough great things about Best Choice. Reasonably priced, quick, courteous and…read moreskillful. They completely renovated a rental house, including a new roof, as well as putting a new roof on my own house. They did a wonderful job on both houses. The renovations made the rental house look new. The roof for my house was difficult, and I called them a few times with questions and concerns. Each time Best Choice promptly returned my calls. Matt even came out to look at the job and responded to my concerns. I will definitely contact Best Choice for my next home improvement project. .

I dealt with a natural disaster and had to go through my insurance company. They accommodated…read moreeverything where it could not have been any more easier to get everything taken care of. They made it a pleasant experience out of a stressful situation. Very professional, respectful and knowledgeable with fair pricing. Did an excellent job on the work. I couldn't be happier! Best repair place I have ever come across. I recommend 100%.

Jake arrived early, nice. He was professional, He looked at the window and said he would submit…read morehis findings. He advised the office would be reaching out to me. On a scale of 1-5 with 5 being excellent, Jake was a 10. This company has earned my trust. I highly recommend them

I purchased an entry door with a storm door. Installer was professional and courteous. He did a…read moregreat job! I'm very happy.

I was so impressed with Matt and his crew. They did a great…read morejob on my roof. The work was finished quickly, pricing was good. The crew was extremely polite and left my yard cleaner than before they started. I will definitely work with this company again!

Never received a response after all this time. Definitely not responsive after sending a picture…read moreof work needed.

Great service! Great company! They responded right away and took care of my problem affordably.read more

We had the fascia board replaced, painted and the gutter re installed. The crew worked in 98 degree…read moreweather. They did an excellent job. I would highly recommend them.

I like CJ. He's a genuine hard working man. He works fast and efficiently. He was ready and…read morewilling to complete my project but a bigger project took up most of his time. I really hope he circles back to me because I feel he's the man for the job. Blessings!

I would highly recommend CJ's lawn care to provide your lawn care needs. CJ was very responsive to…read moremy requests, provided great service, and the pricing was very reasonable. This has been my best experience for lawn care services. I have you used so many companies that were not responsive or provided Poor quality of service. CJ worked with me to meet my budgetary needs and gave me options for different plants and flowers. Got the job done in one day. Great work.