The staff is professional and courteous. Whenever I've needed anything, they've taken care of it…read moreright away. I'd rent from them again in a heartbeat!

UPDATE: Called the office and was told "Christa was away for lunch". Not 45 seconds later, Christa…read morecalls a DIFFERENT resident from her desk. When do the lies stop with this company? Charged multiple fees for a document they had for multiple months due to "system issues". Now that the fees have been collected "no retroactive credits are available". Be advised these people and scammers and try to get every fee/charge they can.

Extremely disappointed with the lack of response and enforcement from the Pecan Creek North HOA…read more For nearly 10 months, I have been dealing with neighboring trees hanging over my wall, excessive debris, constant cleanup, and even property damage related to the issue. Despite multiple complaints and attempts to resolve this privately, calls have gone unanswered and no meaningful action has been taken. What is most frustrating is that the homeowners continue trimming only "their side" of the trees every weekend while ignoring the large portions hanging into my property that continue creating the problem. Meanwhile, the HOA has failed to enforce its own landscaping and maintenance standards. An HOA should exist to help maintain community standards fairly and consistently -- not ignore residents when issues become ongoing nuisances affecting neighboring properties. I have now formally demanded corrective action within 7 days and will be pursuing all available options moving forward if this continues unresolved. Homeowners deserve accountability, communication, and enforcement of the rules everyone is expected to follow.

The property Manager at the CAYS downtown ocotillo in chandler is terrible. After MANY complaints…read morefrom tenants and HOA board members, AAM will not replace her. Very disappointed in AAM and the actions they have failed to take make this right. DO NOT HIRE THIS COMPANY!!!!

I will give 2 stars because they do respond quickly to maintenance requests…read more However, they have crappy customer service in the accounts department. They charge $25 to open a letter with an HOA warning (no fines) They charged for being late when their system malfunctioned and wouldn't accept payments. Although I have emails where they 'claimed ' to waive fees they never apply these reversals. Despite re-sending THEIR email, they then claim that the cannot honor it. Gotta watch these Thieves closely If I rent again, I will walk away from any and all properties managed by this group.

This has got to be one of the worst companies/experiences I have had with a property management…read morecompany. I had the hardest time getting a hold of anyone when it came to asking about a property and checking on the status of my application. I have been waiting over three weeks for some sort of response and have yet to be contacted. A request for the name and number of the broker or supervisor to help get an answer and no reply. I even had my son look into their rent to own programs, but regret the suggestion. I guess it is a good thing they never reached out to him in regards to that either. I have worked in the Real Estate and Property Management field, so I can be very understanding with the workload, but this company is far beyond lacking in service. At this point- they just took my money... If a zero stars was an option, that is what I would have put.

Jason Butler was our agent, and he was responsive and professional throughout the entire process…read more He was so easy to work with and kept us updated to the day we closed. I would highly recommend him to anyone needing to sell a commercial property.

I had an ABSOLUTELY HORRIBLE EXPERIENCE with Beth Jo and her staff…read more It started with a low ball appraisal from an appraiser that they selected, which had very poor reviews (Joseph's Appraisal Group - read their reviews), which I attributed to just wanting a quick sale at my expense. I was allowed to order a separate appraisal, and when it came back almost $50K higher, they would not recognize it, even though they said I could obtain another appraisal if I wanted to pay for it. When I got their appraisal, I discovered that my Ex Wife had trashed the condo, ripped out carpet and flooring, ceiling tiles, electrical outlets, etc., in order to get the price down so that she could purchase cheap. She also let her son move in with his German Shepard. When I asked that Beth Jo bring the issues to the Judge for resolution, she stated "We do not have the authority to instruct either party to make repairs or for the cost of those repairs to be deducted from one parties sale proceeds", and "Our current order does not provide for the removal of any occupants/pets from the property. Ms. xxxxxxx can you provide the reason for the two declined showings? Should future showings get declined and/or the property not be maintained and clean for all showings, we will bring this matter before the court for further direction" So, in her role as Real Estate Commissioner assigned by the Court to resolve issues, she did nothing to resolve the issues that she was hired to resolve. In addition, the low ball appraisal that she obtained failed to include recent sales with higher values, and when I asked her associate Joey Hasselbring to make sure that the next appraisal included those, his response was "The appraiser will use the comparable properties they see fit". Beth Jo and her staff did nothing to resolve the issues that they were hired to resolve, and in obtaining their low ball appraisal they helped my Ex Wife accomplish her objectives, so I don't see why she is allowed to retain the title of Real Estate Commissioner.

Piss poor management, company has no structure and all the employees are incompetent. Situation has…read moreonly gotten worse and I'm grateful to be graduating college so I don't have to live here anymore. Terrible service and mismanagement of properties. Jesse and Darlyann are useless.

Moved in march 5. Walked in to an abundance of contractors painting, removing the swamp cooler,…read morepatching the roof, and generally doing things that were supposed to be done before I moved in. Hell they had an entire month to bring this up to shape. We began filing grievances immediately and they'd mostly get "cancelled" in the portal. Now we're dealing with a bathtub drain that doesn't drain. Leading to both bathrooms flooding.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

Kaila Videla is the new property manager for my rental home managed by Fort Lowell Realty. She is…read morethe 3rd PM in three years, effective July 2026. She immediately "sprung into action" by asserting her authority, harassing and blaming the tenant for decisions that were made by the former property manager. I've had an open dialogue with the home owner and the former PM about my financial difficulties. The owner and former PM had graciously made concessions to work with me and had verbally and in writing agreed to waive the 5-day notice fee and late fees. They're aware I'm a domestic violence survivor. Additionally, the former PM did not enforce or collect the late fees for months. This pattern of failing to enforce the fees created a waiver or modified acceptance of the lease. I understand it was an inconvenience to the owner and the PM, but I was grateful for the assistance. All parties involved are aware that this is the rental home I moved to, post-divorce after my ex-husband had me removed from our marital home in an illegal manner. The threat of homelessness is a very real and terrifying repercussion that most survivors have had to endure while married and after. I'm working hard to build my life back up, but the process can be slow. I explained to Kaila Videla that she could not enforce and retroactively charge the late fees and that going forward she would have to enforce the terms of the lease regarding fees. I'm also a licensed realtor and am familiar with the Landlord Tenant Act as all realtors who work in property management should be. I tried to communicate in writing, verbally and via text to Kaila Videla. She was callous, uncaring and adamant in her pursuit to collect fees. It was unusual and appeared to be a personal vendetta for her, for whatever reason. I asked to speak to Fort Lowell's attorneys because I was going to communicate and share all of the text messages and emails the owner and former PM had sent. As a compromise, I asked Kaila to take the fees from my $2,400 security deposit because I needed her to cease harassing me with actions that I knew were unlawful. She then turned off my ability to pay the remainder of July's rent. Then I couldn't pay August rent. I attempted to communicate with her and work something out. By the end of August, the owner had waited over 50 days for a rent payment. Then I received a complaint from the courts with a court date within the next 3 business days. Kaila, Fort Lowell and their attorneys had combined 12 months of late fees, past due rent, attorney's fees, court fees for a sum of around $6,700 and more. That did not include September's rent which was quickly becoming due in days. I was in a state of panic and had no choice, but to retain an attorney. He looked at the complaint and immediately questioned the $6,700 in charges. "How much is your rent?" I told him that was a sum including retroactive late charges. It took 30 seconds before he said, "They're trying to be sneaky, this judge caps late fees at $300." Fort Lowell was trying to charge me almost 6x that amount in fees. I was so grateful for my attorney, but Fort Lowell, Kaila and their attorneys still pressed me to compromise. I just needed it to be over. I was so stressed out, the thought of homeless, I was scared for me and my two dogs. My lease is up 11/30/26. They tried to get me to agree to vacate 9/30, giving me less than 30 days to find a new place and move in a frenzy. I compromised by agreeing to move by 10/31/26 only because I was intimidated and my nervous system could not withstand much more. In the end, I paid Fort Lowell zero dollars in late fees. The homeowner had to wait over 60 days for a rent payment. I'm not sure how he continues to have faith in their services. I was penalized by having to vacate the lease early because of the actions and decisions of their employees. Taking me to court was nothing more than an exercise in more trauma initiated by Kaila Videla. Kaila is a newly licensed realtor. I would tread lightly and strongly caution against appearing biased or discriminatory. I still do not understand her relentless pursuit of the late fees, but I do take pause being that I am a woman of color. As a licensed realtor we are held at a higher standard. Perhaps brush up with another fair housing course, Kaila. Statistically, most domestic violence survivors lack family support and resources. That is my situation, also. I'm grateful for my attorney and hope we have all learned something.

I emailed Brian North over 2 years ago to request him to take down my house photos and video due to…read moreonline privacy and safety. I have not heard back from him at all in spite of follow up calls, emails, texts from me and from his colleagues. I think he is one of those realtor who only responds to money in the works. His online presence brands himself as someone who is an expert on how to make money and chase real estate profits from others and nothing about service and giving back. Online posts of pictures and videos if not taken down upon home sale and home owner request is classified as an ethics violation by AZ Association of REALTORS. I will be filing my complaints via other channels to have my privacy protected. Updates: After working frustratingly on my own, I managed to have my private online information removed that were posted by Brian North and weren't removed within the reasonable time as required by ARMLS. Beware of this realtor who sells luxury real estate. He doesn't respect his buyer/sell's privacy and safety after a transaction is closed and he already has his commission money.

Careful everyone. They do not disclose important information before you purchase a home from them…read more Specifically From Michael D Elena. Lied and didn't notify other Agent involved about the Mold problem in the home. It gets crazier, he advised the home owner to cover it up with special Mold Paint in order to get the home sold and seem in better condition then it was just to get the money and close. He is nothing short of an unprofessional influencer who is all about the money and scamming others for his own benefit I even have proof... shocker

Update to our previous review. The appraisal we were given was so poorly done and written, with…read moreso many mistakes, and inaccuracies, that our lender has suspended all future dealings with this appraisal group. The appraisal C Myer gave couldn't even make it through "underwriting" it had so many inconsistencies and questionable comps, not to mention lack of permits, on a new construction-rebuild, with additions. As already stated in the prior review, our house suffered a house fire in June of 2021. In order to do an accurate appraisal, the appraiser needed to pull permits. They estimated sq footage, they never pulled permits to get actual sq footage, and when asked to amend their appraisal after being given comps in the area, even on the same street, within 90 days, C Myer, refused to amend her appraisal. Long and short, this appraiser and group cannot be trusted to give a concise and accurate appraisal. It's why our lender will NO longer do business with them. At every turn they refuse to take responsibility for their mistakes, even when given the opportunity to correct their mistakes, they still refused. And throughout the entire process they refused to acknowledge us the homeowners as the "client" in spite of the fact that we paid the bill. We kindly requested. A Refund yesterday, since our lender cannot use their appraisal, because it's not accurate or consistent, with the market value of our area. The accounting clerk refused to acknowledge us as the client and therefore refused to give us our money back. Our lender refuses to do any future business with this group. We have no choice but to file a formal complaint with the State's Department of insurance and Financial Institutions. We've already contacted our local Ombudsman, C. O'Neil, and initiated a formal complaint. Please folks, BEWARE this appraisal group, they do subpar work, they are forbidden from acknowledging their mistakes and refuse to deliver an accurate product to their paying customers, even when given two weeks to do so, If I could give negative stars,I would. DO NOT USE!!!!!!!!

The appraisal came in right in line with several other valuation approaches. It was thorough and…read morecredible using comps that aligned and with believable adjustments.

True loft living with panoramic Downtown and golf course views. Private balconies, stunning…read morearchitectural features with Central Midtown location. Brilliant sunsets, located across from Phoenix Country Club Golf Course. Light Rail station just blocks away. Large open-concept rooms with spiral staircase leads to a double-vaulted two-story dining area filled with sunlight and exposed ductwork. Fabulous for entertaining and opens onto private balconies. Assigned space indoor parking garage, Mezzanine and BBQ level, spa pool and fitness area all included. Excellent value and one-of-a-kind style.

Company bought out Sherlock homes realty I broke my lease a month early to take care of my only…read moresurviving parent in another state I knew I would get dinged for a couple things but $200 keys fee when my old roommate turned her key in plus I gave mine and left a few spares on the counter just in case that wasn't the original $2000 bill for ridiculous things charged me for things not broken 4 blinds and 2 were never touched in the 2 years I lived there I always had curtains definitely will rob ya blind DO NOT RENT HERE!!!

Great property management company! Very professional and attentive! I would definitely recommend!read more