SUPER great service. Arrived on time (actually early). Fixed broken 1/2" water line under bathroom…read moresink, replaced rusted p-trap and shutoff valve. Awesome! 5 stars.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

I was out of town when my neighbor noticed an outdoor water leak and sent me pictures. I called…read moreE.R. services the next day and a technician was at my house within a few hours and repaired the disconnected pipe. I was very pleased that it could all be handled over the phone. I'd call them again if needed

First class service. Our hot water heater, probably 20 years old, stopped functioning. E.R. came…read moreout, explained a number of options, and helped us come to a solution. They didn't try to upcharge us into buying a tankless water heater. The next morning, arriving on time, the job was complete by noon. At what I thought was a reasonable price.

Jim has been to my house twice as he is utilized by First American Home Warranty & was informed…read morethat I had a leak coming from the tub/shower. He disagreed & insisted it was my toilet & replaced the tank bolts. I regretfully trusted his expertise & said "ok" and assumed he the supposed professional was correct and thought all was well. Two days ago while taking a shower upstairs my wife was putting on her makeup in the lower bathroom & water started dripping on her. The shower was dripping profusely all over the floor & causing further damage to the ceiling to say the least. So I called my warranty company & was charged an additional $85 fee for them to send someone out. They sent the same company Pipeworks Plus with the owner by the name of Jim again, which I initially thought was good, thinking they could notice & rectify their previous mistake. Bad choice, he came back to my home acting as if it was our fault for having the problem by asking irrelevant questions such as, "how long do we take showers? or how old is my niece who take showers in that bathroom?" I told him that those questions have nothing to do with the issue at hand. He turned on the shower for 7-10 minutes & stated that he doesn't see a leak (although the watermarks in the ceiling were fresh in the new places) and could do nothing! He didn't look at the shower, sink or toilet to check at all & didn't care at all. He just chuckled & handed me his invoice! I'm a man who does not cuss & I must say I did for the 1st time in 20 years. I told him, "You've been to my house & 2 times you haven't done s**t, please get the hell out of my house!" He chuckled again as he left! Now I have to deal with more extensive secondary repairs costing additional money because Jim was to unconcerned or lazy to fix the issue from the onset! Thankfully after spending an hour on the phone with the warranty company I was able to get another company out...leak was fixed in 45 minutes!! Smh!!

Had a handyman do some work on our pipes/disposal-he did not solve our problem. Wife then reached…read moreout to Option One, they came the same day. Plumber was friendly and I felt like he knew what he was doing. He quoted me, fixed the problem, charged me the quoted price. Told me some helpful things. Should have just called a plumber in the first place. He asked if I had any other issues he could look at, and provided me a quote on another project I'd been thinking about.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

These guys are the best. I have used this company many times and they show up when they say they…read moreare going to and get the job done in a timely manner. I had Stephen and Danny just come out to check a leak and they checked everything thoroughly. The people that work for this company are professional in every sense of the word. I would highly recommend these guys.

Just in Time Plumbing assisted me with an issue regarding a Sump Pump at my home. Steven and Peter…read morecame out to assess the issue and informed me that my pump was completely broken. With this being a new house, my warranty coverage had not yet expired. I reached out to my original plumbing company, and they would not cover the warranty. Additionally, I reached out to my builder who claimed there was nothing they could do for me. After going through this process, I was looking at spending a few thousand dollars for a new pump. I reached back out to Just in Time, and they assisted me by going through their distributor to process my pump warranty. This saved me over $2,000! Just in Time (specifically Peter and Steven) went out of their way to help me when no one else would. I am extremely grateful and will be using them for any plumbing needs in the future. I would strongly recommend them to anyone needing help with anything related to plumbing!

Titan Heating and Cooling provided us with great customer service and quality work! Ken and Chuck…read moreexplained everything thoroughly and answered all our questions. They were not pushy with trying to make a sale and we appreciated that as it gave us time to really weigh our options. We ultimately decided to go with them and very happy we did. They did an amazing job and cleaned up everything right after. We highly recommend them!

We needed help with a gas leak. They came quickly and were very professional. Fixed the problem…read morethat afternoon and we are confident in the solution. Would highly recommend.

GSM came out and put in a whole new heating and air system. They was very good,polite and got the…read morejob done. Clean up all the mess and answer anything we ask them. A the man that came out to give us an estimate was Jim Smith. Shout out to him and the guys that did the work.

i should've written this a year ago. I purchased a home and had GSM check crawl space. There were…read moredefinite issues, but they told us that the toilet had leaked and the subfloor below the 2 bathrooms was rotten and needed replacing. that meant the bathrooms would need to be redone as well. they brought in a recommended contractor to give us quotes. it was going to be about 20K. I brought in another contractor for quotes. Turned out it was all a lie! no rotten floor. Big scam. then at my personal residence where I had my crawl space checked annually by GSM I learned the filter in the dehumidifier hadn't been changed in 4 years, I had paid for every year. I don't know if they did any of the monitoring they were supposed to be doing. I had no real apology, no offer of return of my money i had spent all those years for inspections. I will be seeking a new provider.