Classic Thunder moved in 2016 to 15411 Ambaum Blvd. SW, Burien, WA…read more 1/2 block South of the log cabin AA meeting house. Great guys that know what they are doing and willing to teach you. They are currently tuning up my 2002 Indian. No one else in South King County or Pierce County would even talk to me. It has a S&S motor that by good wrench should be able to tune.

What a great shop. Friendly and knowledgable. I couldn't have had a better experience. Fantastic…read moreguys. I worked directly with Bill who treated me like gold. Great pricing and top shelf quality work. I'm a customer for life. I cant recommend Classic Thunder enough.

After calling about 12 different shops on a Friday afternoon, I finally reached Moto Shop around…read more1:00 PM in a last-ditch effort to get a new tire mounted before heading out on the WA BDR. They were the only ones willing to fit me in on such short notice--and not only that, the owner personally handled the work so the rest of the team could stay focused on their repairs. The shop itself is clean and well-organized, with fair pricing and top-notch customer service. I even grabbed a t-shirt and some visor spray while I was there. All in all, I left a very happy customer!

I visited Drew's shop again after 2 years. The first time, I had purchased an FZ6 fairing from him…read more He was very friendly and helpful back then. On my recent visit, I was impressed by how much the shop has grown. You can tell how passionate Drew is about motorcycles, and it really shows in his shop. This time, I was looking for a stay 1 bracket for my bike. Drew went out of his way to help me. He even provided me with the part number, which most dealerships or shops typically won't share. If you have any motorcycle-related questions or needs, I highly recommend stopping by Drew's shop. He's knowledgeable, helpful, and down-to-earth, exactly the kind of person you want to work with.

Super knowledgeable. However has left us with a bike he diagnosed, taken apart, had us order…read moreparts. Took extra cash for spark plugs, scheduled to return and not returned and ignored calls texts now for 2 weeks. When requested money back for spark plugs he scheduled a return date. Had emergency again and said he wanted to explain I said I am listening he tells me he has made yelp account and getting many walk ins and ignores our calls and not returned our money or come to fix our bike. Trusted this man and he knew we were on deadline. Now just ridiculous at this point.

From the owner: Call to schedule now!!read more

Terrible!!!!! DO NOT USE!!!! Took my husbands car apart on a mobile mechanic job and did not return…read moreto finish the job after we had already paid him half the money upfront!!

I had a great experience. The only reason I am giving him 4 stars out of 5 was the wait. He said he…read morewould be there in the morning but didn't get there until 4:30 pm. Turns out he's an honest guy just overwhelmed with work. It didn't take him long to figure out what was wrong with my little honda trail bike and was very knowledgeable. He answered all my questions, gave good explanations on how stuff works, and good advice on fixing potential problems in the future. I would highly recommend him to anyone who is looking to save some money with costly repairs. He only charged me for his time even though he replaced my fuse box with a different type of fuse.

Great guy. Would recommend to anyone who has two wheel needs, he fabricates some very neat ideas…read morebrought to him by folks I've the years . Very knowledgeable, great mindset for a mechanical innovator. You need it he can figure it out for all your needs!!

If I didn't have these guys I would of been so screwed,…read more Thank you Garry for fixing my bike multiple times. Even moved appointments around for an emergency call. Dude is well knowledgeable and has no problem educating people on there bikes and what is wrong with them. Personally if I knew more I would work for him.

These guys rock. The owner, Ric, offers superior service and always makes things 'right'…read more Buy a new bike = free tunes for life You can't beat that. Both my mtb and road bikes were purchased there and I couldn't be happier.

I wish I could give this company 10 stars! Great, great, great customer service. I asked my hubby…read moreto get my 20+-year old Trex bike tuned up. I told him to not buy me a new bike, I just wanted My Bike tuned up. He went to Cycle Therapy. They sold him a new bike. (It was going to be about the same amount of money to buy a new bike as it would be to overhaul my old bike). Upon seeing my "new" bike I called the store and ended up talking to the owner Ric. I explained that I wanted my old bike back and tuned up. They still had it and Ric offered to allow me to return the new bike and that they would go ahead and overhaul my old bike for me. Chris and Chad did a GREAT job. I am so happy. But here is the best part... the customer service. All of the team members at Cycle Therapy were totally about making us happy. Honestly, I think they were trying to save my hubby money by selling him a new bike (did I say my Trex was old...it's super old). In the end, they overhauled My Bike for the same price as we had paid for the new bike (that might sound like a lot to pay for a tune up - it would be, but this was an Overhaul...as in darn near built me a new bike on my old frame....). All the while, the Team was sooooo accommodating, pleasant, (they could have turned their noses up at My Bike, but they just seemed to understand that I like my old bike) and they wanted to make it right for me in any way possible. I am in a front-facing customer service job myself and when I experience EXCELLENT CUSTOMER SERVICE, which is rare these days, I want to let the world know - so here it is! Support this shop and this team, you will enjoy the experience and the end product.

Northwest Custom Cycle is the best shop I have used in over 25 years and 150,000 miles of riding…read moreHarley Road Kings. I trust Mike always to do the right thing and not try to sell me something that I do not need. Every time I come in, his shop is full of older Harleys, the bikes you would not want to trust the dealer with. I get my 2011 bike serviced by coming in February and March when he is not busy with the custom and classic bikes. My bill is always reasonable, with no surprises, and with 70,000 miles on my bike, I would never trust my bike to anyone but Northwest Custom Cycle.

Over the past 10 years, I've used NWCC for all my Harley work. They've done everything from…read morestandard service work, to installing S&S cams, to giving me great advice when ever I've asked. I highly recommend them!