Never responded to email or phone call voicemail. Not sure why they didn't respond. I just want to…read moreget my scooter fixed

This is a great business. Bill is up front with you and tells you what he can do for you. He's not…read morea guy that is going to sell you something to make money. He's not the guy that is going to give you unreal expectations of what he can actually do. He is very good with customizing motorcycles. He is very personable and enjoys shootin the the shit. I bring my Harley to him and he takes care of me. The shop has a thriving business on Ebikes and Escooter repair as well as selling E Ride Pros. https://revrides.com/products/e-ride-pro-ss-2024-model?variant=47482002997538&currency=USD&utm_medium=product_sync&utm_source=google&utm_content=sag_organic&utm_campaign=sag_organic&utm_campaign=Sol-8-pmax-Bestperforming&utm_source=google&utm_medium=cpc&utm_content=&utm_term=&adgroupid=&gad_source=1&gclid=Cj0KCQjwjNS3BhChARIsAOxBM6q8LK0JoO1giNRNMAgTydeWc_-sDBc0Vp597qicL3zhs0-3AhSAjSUaAh6rEALw_wcB

I got this yoshi exhaust in yesterday and was desperate to change out my old stock exhaust but all…read moremoto shops were closed on Sunday. I called and messaged earlier today and he was available within the next hour! I brought my bike in and it took little to no time at all until it was time to pickup my bike. The price was really good, and I'm in love with the sound of my new exhaust. I couldn't install it myself haha so I'm really satisfied. He also went and got rid of my gas tank sticker for me which was a pain in the butt to do, so I really do appreciate it. Also sent me pictures as he went through the process, great communication. Thank you again!

I dont know if he does a good job or not, probably does but trying to get touch with him or getting…read morea appointment with him is impossible. I called, text him with details and pictures but nothing. I tried to get a hold with him for about a week but same thing. No reply. I went somewhere else. Communication is a key for business.....

After calling about 12 different shops on a Friday afternoon, I finally reached Moto Shop around…read more1:00 PM in a last-ditch effort to get a new tire mounted before heading out on the WA BDR. They were the only ones willing to fit me in on such short notice--and not only that, the owner personally handled the work so the rest of the team could stay focused on their repairs. The shop itself is clean and well-organized, with fair pricing and top-notch customer service. I even grabbed a t-shirt and some visor spray while I was there. All in all, I left a very happy customer!

I visited Drew's shop again after 2 years. The first time, I had purchased an FZ6 fairing from him…read more He was very friendly and helpful back then. On my recent visit, I was impressed by how much the shop has grown. You can tell how passionate Drew is about motorcycles, and it really shows in his shop. This time, I was looking for a stay 1 bracket for my bike. Drew went out of his way to help me. He even provided me with the part number, which most dealerships or shops typically won't share. If you have any motorcycle-related questions or needs, I highly recommend stopping by Drew's shop. He's knowledgeable, helpful, and down-to-earth, exactly the kind of person you want to work with.

Great family owned and operated business. Stellar work and the owners are some of the most awesome…read morepolite people you will the pleasure of working with!!!

Took my YZ450f into MX Trend suspension and all I can say is, WELL DONE! Jason was super…read morecommunicative about the poor condition of my current setup, unfortunately from the poor workmanship and lack of skill from the last shop I took it to, and sent me pictures of the pieces that were not ok to reuse. As the bill went up to refurbish my suspension, no fault of MX Trends, he took the time to salvage anything he could and get me the best deal on parts possible. The turn around was much faster than expected especially with the amount of work that went into it. My suspension feels so much more progressive and smooth now, like a new bike. Suspension work, at least in my experience, is a hit or miss, and MX Trend is definitely a hit. Great job and I will be returning to you for my own as well as my son's set up. Thanks again!

Northwest Custom Cycle is the best shop I have used in over 25 years and 150,000 miles of riding…read moreHarley Road Kings. I trust Mike always to do the right thing and not try to sell me something that I do not need. Every time I come in, his shop is full of older Harleys, the bikes you would not want to trust the dealer with. I get my 2011 bike serviced by coming in February and March when he is not busy with the custom and classic bikes. My bill is always reasonable, with no surprises, and with 70,000 miles on my bike, I would never trust my bike to anyone but Northwest Custom Cycle.

Over the past 10 years, I've used NWCC for all my Harley work. They've done everything from…read morestandard service work, to installing S&S cams, to giving me great advice when ever I've asked. I highly recommend them!

These guys rock. The owner, Ric, offers superior service and always makes things 'right'…read more Buy a new bike = free tunes for life You can't beat that. Both my mtb and road bikes were purchased there and I couldn't be happier.

I wish I could give this company 10 stars! Great, great, great customer service. I asked my hubby…read moreto get my 20+-year old Trex bike tuned up. I told him to not buy me a new bike, I just wanted My Bike tuned up. He went to Cycle Therapy. They sold him a new bike. (It was going to be about the same amount of money to buy a new bike as it would be to overhaul my old bike). Upon seeing my "new" bike I called the store and ended up talking to the owner Ric. I explained that I wanted my old bike back and tuned up. They still had it and Ric offered to allow me to return the new bike and that they would go ahead and overhaul my old bike for me. Chris and Chad did a GREAT job. I am so happy. But here is the best part... the customer service. All of the team members at Cycle Therapy were totally about making us happy. Honestly, I think they were trying to save my hubby money by selling him a new bike (did I say my Trex was old...it's super old). In the end, they overhauled My Bike for the same price as we had paid for the new bike (that might sound like a lot to pay for a tune up - it would be, but this was an Overhaul...as in darn near built me a new bike on my old frame....). All the while, the Team was sooooo accommodating, pleasant, (they could have turned their noses up at My Bike, but they just seemed to understand that I like my old bike) and they wanted to make it right for me in any way possible. I am in a front-facing customer service job myself and when I experience EXCELLENT CUSTOMER SERVICE, which is rare these days, I want to let the world know - so here it is! Support this shop and this team, you will enjoy the experience and the end product.

Our MCM Eames style lounge chair broke. Al exceeded our expectations, doing a fantastic job fixing…read morethe base. Job was completed in 2 days. Very reasonable! Now I'm looking around the house... What else do I need fixed?

I brought in a project in the after noon expecting it to be completed in 3 days, due to their…read morebacklog. A few hours later, he called me back and let me know that they were already done and it's ready for me to pick up! I came and and found the end the workmanship on the end result exceeded my expectations. Al and his guys are excellent craftsmen and take pride in their work - knowledgeable, skillful, and quick!