We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

As you can tell from my profile, I don't write many reviews. But I had to stop, collect my thoughts…read moreand write about our experience with Jennifer Pyle at Olson Rug in Downers Grove. In a single word: Phenomenal!! We went in to finally replace carpet that had been in our home since it was built, having now seen it day and night from working at home during the pandemic. We were replacing flooring in the living, dining and family rooms, as well as a 2nd floor hallway and stairs, as well as painting those walls - so not a small investment. And even with lots of online research, I still had tons more questions, not wanting to make any mistake that I'd have to live with for a long time. I was at a stage where I had to see and put my hands on some samples before purchasing. Enter Jennifer..... We went to the showroom; she was friendly, personable, professional, knowledgeable, answered all of our questions (and asked some we hadn't thought of), navigated us around brands and options; and was amazing in turning our vision into reality, including moving forward with actually purchasing patterned (yes, patterned) carpet for those spaces! (Anyone who has been conditioned to always go for safe, neutral single colors in wall to wall carpet, knows the apprehension in doing this...) She came out to get measurements, with samples that helped us choose the best colors for the lighting and coordinate with the incoming paint color. I was extremely impressed when it came time to order - it was clear that she was very experienced in knowing how to efficiently account for pattern matching. When you're paying by the square foot, that matters! Ordering was efficient, delivery was on time; and the installers were Exceptional. We had some big, heavy furniture pieces to move in some of these rooms, even with the small stuff taken out. To this day, I still do not know how some of those pieces got moved....but they got it all moved, carpets laid down and finished all of the spaces, in One Day. They were professional, courteous, efficient, respectful and cleaned everything up when the work was done. As far as the results: I could not be more pleased! Each of the choices was absolutely spot on. Attaching a few photos here; they don't completely do it justice, but a small sample of how patterns transformed those spaces. And as for the carpeting on the stairs..... not only was the install amazing, but the comfort.... it is the first time ever that I find myself actually taking off my shoes and socks to just experience walking on it!! It seems goofy, yes; but in these times when we're spending so much time inside our spaces, the ability to step outside the home office, and onto Instant Zen, was a totally unexpected and welcome surprise. Will Definitely go back when it's time to work on bedrooms!

Wanting to support a local business, I approached them regarding installing vinyl sheet flooring in…read moremy 20 square-foot bathroom. After showing them a picture with residual tile grout I was told $1500. A man from Dorion came to measure, and indicated that the job could be completed for much less. Yet when they provided the official estimate, it was back to $1500. I was able to find a company to level the floor and install the vinyl sheet for under $300 plus the cost of the vinyl. Was it because I am a senior citizen? Was it because I am a woman? Whatever the reason, I can only assume they were trying to take advantage of me.

Quality, reasonable pricing, great guys and installers! Howard's sons are fabulous to work with!read more

There aren't enough review stars for Chris and A Step Ahead Flooring! We bought our home 11 years…read moreago and have been lamenting the bleaching out of our family room's hard wood floor due to south-facing windows. (There's even the telltale square in the flooring when we move the rug.) We had no idea what to expect or what was the "right way" to fix it. Enter Chris. He came in and gave us a more-than-reasonable price quote and had a plan for everything (even how to puppy- and child-proof the new floors a bit). He and his crew were professional, efficient, courteous, tidy, and delivered an amazing product in a very quick timeline. My husband now wants to redo the entire house with Chris!

A Step Ahead Flooring does fantastic work. I recommend this company. The price is fair and they…read moredon't cut corners. The new normal in the trades is less than acceptable work for double or triple the money; in other words, a one time quick burn and turn. We have all fallen victim to this. The problem there is they are always looking for the next customer instead doing a good job and using their existing customers as marketing tools. I'll be using A Step Ahead Flooring for my next job. Word of mouth and repeat customers is the way to go. It's already in the name; They really are A Step Ahead !!

We had a complete first floor makeover, including tile and carpet removal. The project was to…read morereplace the old flooring with new laminate flooring. The team of installers were top notch, paying particular attention to every detail. They were professional, incredibly efficient and we are extremely happy with the results. We would recommend Creative Floors anytime, anywhere!

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

Johnny and his team were absolutely amazing to work with! They were always punctual, professional,…read moreand respectful of our space. He fit us in last minute which was very appreciated. The work was done efficiently -- they replaced the carpet on our stairs with hardwood, and the color match to our floor was nearly perfect. We were impressed with the outcome; it truly exceeded our expectations. Johnny is incredibly knowledgeable, honest, and offered fair pricing. He was also very responsive throughout the entire process. Our stairs and floors look fantastic -- I highly recommend Johnny and his team!

Dino and his crew were outstanding to work with! Not only were they punctual, communicative, and…read moreefficient, they did absolutely beautiful work with wonderful attention to detail and top notch repair work. Major thanks to Dino for seamlessly pivoting from refinishing one room to new full floor installation when our floors were too thin and old to be sanded, he went above and beyond to coordinate and finish the job in a timely manner. Highly recommend them!

We absolutely love our new floors. Don was kind and helpful as we contemplated our choice. Wayne…read moreand the install team were very customer supportive. Juan and Jason are impressive craftsmen. Overall, a great experience!

I can't say enough good things about Wayne and his team. He…read morestepped in last minute and refinished /re stained our floors after our prior contractor cancelled on us last minute. He gave us a great price and also squeezed us in his busy schedule since we were living without furniture and a pod in our front yard. The 25 year old floors look brand new and fantastic. His team did a great job.

Nothing but good things to say after our experience last week…read more We had carpet removed and hardwood laid in a bedroom and stained to match hardwood in rest of home, along with new baseboard install. There were a few surprises along the way once carpet was up, but George and team were able to come up with solutions to keep the project on track. George was incredibly friendly and responsive from quoting the job to completion. His crew was punctual and checked in with updates throughout the work. Would absolutely utilize GB again for future flooring projects and strongly recommend to others.

If I could give them 10 stars, I would. I've never worked with a more responsive contractor in my…read morelife. The quality of their work was top notch as well. They replaced the flooring in 2 bedrooms in one day. I reached out to them on a Sunday and the job was completely finished by Thursday! Use these guys!