I had a great time buying from Lauren Granato at beyond shades... She is to the point and knew what…read moreshe was talking about.. I delt with three different people all were polite and knew what they were doing.. It went much better than I had thought.

Extremely disappointing customer service. We bought full set of shades that had malfunctioned …read more When we returned the shades for replacement (since there are under warranty), we were told we would get shades back within 2 weeks. It's been almost a month and after numerous calls and emails all we are told is that nothing can be done and they don't have any ETA. When asked how much longer, they said it could take the whole summer or the year. We made a significant investment on these shades and now may have to purchase new shades since we have a shade less main living room window for almost a month.

I can't believe she is still in business. Cheated me, didn't deliver what I paid for and lied to me…read moreand BBB. She also told me she was dying and that's why she couldn't complete my $12k order. Find someone else.

Fantastic work and great quality. I bought fabric and sent a Pinterest picture of what I was…read morelooking for. Valances turned out perfect and exactly as I was wanting. I would definitely recommend this company.

We went in looking for bathroom sconces and a kitchen chandelier…read more Sue was super helpful with pointing us in the right direction and pulled out some books for us to pull more ideas from. We need to get some measurements and will be back. Friendly and welcoming and super helpful!

Light Brothers associates are very friendly and helpful. There are great and some unique selections…read moreto choose from that you won't find in a regular store like Menards, Home Depot. Very reasonable on the pricing.

Jan did a terrific job, we have 55 windows in our home. She helped me select treatments for all…read more I'm happy with the intital service and even the after service. many years later we broke one blind. We just called Jan and she' getting it repaired for free. Other places wanted $90 to repair. Great to work with; Highly Recommend

Perfection defines Itasca Draperies. Exceptional customer service is "routine" for Itasca…read moreDraperies. Superb designer consultation is "ordinary" with Itasca Draperies. When I give a compliment, people write it in their diaries since I have such HIGH standards & expectations! Jan did all the draperies, valances, shades & shudders in my former home & did an outstanding job! I sold that home in 6 short days, thanks in part to the window treatments from Itasca Draperies which everyone complimented. In my new home, Jan again exceeded my expectations with "out of the box" design solutions. When the mechanism of a relatively new product on the market failed 8 months after installation, she immediately & successfully had it replaced cost free. I've run out of superlatives describing Itasca Draperies.

My wife and I worked with Michelle Polay from the beginning stages of having our house built up…read moreuntil the furnishing and decorating process. She understood our vision and enhanced it with her own great ideas along the way. When we first set out to hire a decorator I was afraid they would try inserting their own taste or push a style we didn't like, but with Michelle that never happened. Of course, there were times where I wanted a particular look, and she gently made it clear that "it doesn't work." Moreover, she gave very thoughtful logical reasoning on why it doesn't work, which I would then understand and agree with her. So thankful that she stopped us in those instances! Overall, our ideas and vision were supported and enhanced. She definitely knows what she is doing. Little tricks here and there that make a world of difference. Although Michelle can get very busy, she would always try and squeeze us in somewhere. Due to building process I was forced to make some quick decisions and I could always count on her to get her opinion in time. She gave us as much autonomy as we wanted and guided us when we were clueless. Not only did she have great ideas, she had contractors that she works with and trusts to do the work. Aside from her design skills, Michelle is super nice, friendly and fun! Best of all we felt that, for her time and expertise, she was quite a bargain!

My painter recommended Polay's Home Decor to me when I was redoing my kitchen. As soon as I met…read moreMichelle, we hit it off. She is very talented, easy to work with and has great ideas. Not only did she help me with the draperies in several rooms, she helped me with my painting, accessories and furniture. I have gone back to use her services on several occasions and continually recommend her to friends and colleagues. Polay's has a new location and it is amazing. If you are looking for a great designer, I would call Michelle!

It can be tough to impress an A-type personality such as myself - my extreme attention to detail…read morecan drive myself and others a little crazy. I preface with this so readers understand that this review is coming from a tough judge! I received a couple of quotes from local companies when searching for window coverings. I called Anion after reading a stellar review from a colleague of mine (we are real estate brokers at the same brokerage, so our sphere is always sharing referrals for home-based projects). Each person I dealt with at Anion impressed me, starting with the very first phone call and ending with installation. Anion is a family-ran business, offering a noticeably more personable customer experience than dealing with larger big-name companies. They also provided me with the most competitive quote. Lucas came by for my original quote. I had only a very vague idea of what I wanted -- but he seemed to know exactly what I was trying to convey. He knows his stuff. He brought samples of several types of options, giving me the ability to confidently move forward. And - when I obsessed over the many shades of white options (ha) for a certain window covering, he so graciously agreed to come back with his swatches a second time to be sure I was getting just what I wanted. My installation could not have gone more smoothly, either. Rob is a true professional with an eye as precise as mine. He was enjoyable to speak with and I immediately knew I was in good hands! He has been installing window coverings for several years and it shows. He went the extra mile in more than one way and - though very efficient with time - I never felt the work was being rushed. I ended up with exactly what I was looking - really pleased. I can refer friends, family & clients alike to Anion with confidence.

The crew at Anion were fantastic to work with. After our first meeting with Molly and Jacqueline,…read morethere was no question we were in the right hands. While going through samples, they were attentive and engaged. You can tell they are passionate about their business. Their quote was reasonable compared to other large shade companies and their products look great. Install crew was careful and skilled. We noticed one of the valences was damaged (most likely directly from the manufacturer) so they ordered a replacement for us with no hassle. Molly and the rest of the staff had great communication and were very personable during this whole process. It's nice to see that from a company.

Julie assisted me with the perfect window coverings for my triple slider. Third time I have used…read moreSkyline in last 5 years and consistently first class. Ken did an awesome job on my install.

I would HIGHLY recommend working with Skyline Window Coverings! If you're in the western suburbs of…read moreChicago and looking for quality window treatments (i.e. Hunter Douglas), please reach out to this team. Skyline has been responsive from the first outreach through completion of our installation. We had treatments installed in our living room, kitchen, and master bathroom. The bathroom treatments did not meet our expectations following installation, and the team at Skyline (Jason and Lara) could not have been more helpful and accommodating to ensure our satisfaction. When we're ready to replace the treatments in our dining room, Skyline will be our first call! Work with this team, you won't regret it. The team was professional, courteous, responsive, and accountable throughout the entire process!

Lisa came here a week ago and made suggestions which all were ones we had never thought of. I was…read morecomfortable with her because she is so easy to talk with and she did listen to me on every single change. She puts a brand new perspective into a home that a homeowner wouldn't even think of!! I can't thank her enough. She came back one week later (yesterday) just to make sure everything was looking good. I so appreciated that because I do believe in first impressions when walking into a home that you are thinking of buying. I now have peace, which is always priceless, because of Lisa. I know that this is the best this home has ever looked!! We love what she did and she uses what you have and the only suggestion was new hand towels, which we needed anyway. Small price to pay for all of her help! So thank you, Lisa. We now can move to the next step; showing all this hard work and selling it:) Susie

Our home sat on the market for several months before we contacted Lisa. Lisa's wisdom and vision…read morehelped sell our home within a month. She and her staff transformed our home using cost effective solutions that showcased our home's potential. My only regret is that we didn't call Lisa sooner! Patricia B