Excellent. Karen's experience and expertise is matchless. She was knowledgable and her stock was endless. She delivered a great experience and all appointments for her and for the delivery were onetime. I'd highly recommend her. She provided window treatments for my entire house. read more

I have completed 4 of the 5 windows with T W T. They were installed sooner than I expected, which was a plus! Karen gave me a great option on the 5th window to redo the drapes which I really appreciated. The only qualm I have is the color we chose for the "family room" blinds is that they do not go with the walls. I was told, by Karen, that they go with the fireplace but I really don't think so... I dread the thought of having to paint. My advise would be to maybe take more time and check the small sample provided by the company and view it in different lighting. read more

Karen was great! Super easy to work with and stayed within our budget. Install was flawless. A month later we had a warranty issue with one of the window treatments and she had the manufacture send us a new one direct with no issues. She than traveled to Frankfort and did window coverings for my in-laws. We will be back when additional blinds are needed. Thanks Karen. read more

Due to the fact that I was able to reach a compromise with this vendor that still required the payment of 1/2 the cost of a new Roman Shade, I've upgraded my rating to two stars. The quality of the work is adequate but the way she conducts business is very poor. read more

Edited: two years later this woman decides to respond? Clearly I didn't know measurements or I wouldn't have made this post. I still have her extremely vague receipt as proof that I didn't know what she was ordering for me. My previous window treatment with the unappealing fabric and what I have now are not even close to the same. Not impressed. I held off writing this review to see if she would follow up and she didn't. I was urged to "shop local". I originally declined due to cost but Karen convinced me into a partial order. There was a serious breakdown in communication and seeing as how this is what she does everyday I would have appreciated more information. Karen came and measured for my estimate. Originally I wanted to replace a custom valance panel that came with my house because it didn't match my current colors. I really wanted to replace it with a different fabric valance panel but due to cost she suggested a cornice. Okay, fine. I could deal with that. What we didn't discuss was that treatment touches my ceiling. I hate it! Make sure that you clearly communicate what your expectation is and ask for measurements. There was nothing on my estimate or order that said what size this thing was going to be. Since there was a lack of communication and I wanted to make sure we were on the same page, and because it was really expensive I SENT HER A PHOTO of my "style" with the cornice because I wanted her to know that I'm not a fancy person and don't need a grand entrance. She made me feel like we were on the same page. I waited weeks and the thing was late. My order was late and when they tried to install it it didn't fit correctly so it had to be sent back for adjustments. That caused another 2 week delay. The first time they tried to install it I was floored at how big it was. I immediately contacted her and told her that it was touching the ceiling and that it wasn't like the photos I showed her of my style. Then she sent me photos of cornices that she's done where it touched the ceiling. Um, I don't care about other people's houses! I care about mine and I care about the photos I sent. I wanted it to look like my valance, but in cornice style. That's not what I got. I told her I didn't like it and I told her I would try to like it when it was installed. When they came back to install it I hated it. Over a month later and I still hate it. She knew there was going to be an issue and didn't bother to follow up with me. It really sucks to spend almost $500 on a window treatment and hate it but I paid for all of that fabric so what am I going to do? I'm so disappointed. I didn't know any better and was counting on her. She is not good at communication. $500 lesson learned. read more

Karen has come to measure for 2 different orders of blinds in my home. She has good ideas of colors that will work, and her installer did a great job. Very satisfied with service and price. read more

We lost two big trees in the front of our house that gave us a lot of privacy. Now we needed new window treatments to give us back the privacy. We looked and looked and could not find anything we liked, so we decided to go the custom made route. We had passed by Total Window Treatments store in Elmhurst many times, so we decided to give them a try. Karen was wonderful. I told her a little about us and what we needed and she came to our house with some samples. I loved the ideas she presented. When she gave me a quote and I was concerned about the price. I never ordered anything custom made, so the price was more than I expected. Karen worked with me showing me different options. She even convinced me to go with blinds for our dining room. Something I was completely against. I love love love, my window treatments - yes even the blinds! I think the blinds in my dining room were truly better than anything else we were considering. Everyone who comes to my house even compliments me on the beautiful window treatments. Did I mention I love my window treatments? read more

Karen did a wonderful job with our window treatments. We needed our whole house done shortly after moving in and my husband and I were both very pleased with the end result. I showed Karen some ideas that I liked and helped us to create a modern look that matched our space. We have received great feedback from friends on our treatments, as well! I was happy to support a local business and will return to Karen for any future needs. read more

Karen at Total Window Treatments is a joy to work with - friendly, professional, knowledgeable, and helpful. She has helped me with several rooms in my home and I am so pleased with how my window treatments look. Great options, great prices! Thank you! read more

Karen did an amazingly awesome (no exaggeration) job with the window treatments in the breakfast area and back entranceway of my mom's kitchen. Not only did Karen do such an awesome job she gave some wonderful insightful suggestions. My mom had opted to go with the cordless blinds in the above mentioned areas, but Karen noticed that my mom being only five two might have difficulty getting the blinds down above the sink area, so she suggested a cord for that section of the kitchen. A very insightful suggestion as it likely saved my mom from having to get on a small stool to get them down. Not only were Karen's suggestions insightful/helpful, she was exceedingly easy to work with. Very detail oriented, and personable. Took great pains to make sure everything was done to my mom's satisfaction and within her budget. The blinds came within the time frame given (a matter of a few weeks). As previously said, amazingly awesome job. Everyone that has seen the end results state how beautiful the blinds are and how much bigger the breakfast area and back entranceway look. read more

Karen was a pleasure to work with and I am very pleased with my kitchen window treatments. She made it a breeze to choose fabric and the type of window treatment I was looking for. I would recommend Total Window Treatments to anyone looking for a truly professional company to work with and a wonderful designer. read more

Total Window Treatments - Shades & Blinds Near Me - Elmhurst, Illinois

We used Total Window treatments after a friend recommended the company. The shades we bought are too big for the windows. Karen came out and told us to rip out the molding around the windows and put new trim on so the shades would not catch!!! She also said she could not promise that the fabric wouldn't eventually fray from rubbing against the window frame!!! Terrible customer service will not be recommending this place to anyone!!! read more

After building our dream home in Elmhurst near Spring Rd, I wanted to support the local business community. When it came time to plan for the treatments, I called Total Window Treatments, and was very impressed by experienced owner/designer Karen Lee. She helped me solve a challenging space to create some window continuity using the treatments. Brilliant. She is aware of all of the latest products, fabrics and options. She also knows how to work with you to meet budgets! Unlike some of the larger names out there, Karen won't rest until you are 100% satisfied. She truly stands behind her work, and relies on referrals. She is an Elmhurst gem. read more