If you're looking for great customer service, with speedy results and great quality, then I highly recommend Copymat in SF. My team and I sent over 20 things to print over the passed two weeks and although we had some complicated requests, they managed to deliver everything we ordered perfectly. The team has great communication skills -- as soon as I would send something to them, they would email me notifying me that it had been received. They gave me calls with updates and avoided any space for miscommunication. we picked up all of our requested items this past Monday and had no complains whatsoever. read more

This place has been a gift to my work neighborhood. I've sent jobs via the online portal, and have been impressed with the turnaround and quality of the work. They check things before saying it is done. Great service, and really helpful. I truly value Copymat, as their professionalism, and quality of the printing is excellent. One tip is be sure to communicate when your deadline is. When I went to pick up the printing, I noticed a LOT of jobs coming in and ready to go. Don't assume they can drop everything for you, when they have a lot of jobs coming and going each day. read more

Excellent quality and amazing customer service. They are really helpful answering all your questions, helping with file formatting, and going above and beyond to get urgent print orders ready and shipped. They are the best place for your printing needs, highly recommend! read more

The other Copymat in the Financial District was really disappointing for lack of better words but we still needed our project to be complete last week as we were in a time crunch but boy did this location pull through! Arthur and Veronica took the directions we gave them and went above and beyond. They were even able to deliver the documents down to our co worker in Oakland! We trusted them to deliver without us being able to see any of it and they were excellent. Our co worker had nothing but amazing things to say about the end result. I will definitely come to this location in the future since the one on Battery was such a joke. Thanks everyone! Oh and Fiona just reached out to us this week about our payment. What a seamless process! The way it should have been taken care of all along. Thanks again guys! read more

TL;DR: Overpriced, bad at communication, good quality work. My team needed something printed on the inside of our company cards in black ink, and they charged $2/card for that ink! I asked verbally and twice via email how much it would cost and when my request would be ready by, and never got a reply. When I went in-person to check in on them, the items were ready for pickup, but they hadn't told me that. When I asked again how much it'd cost, the response was "here they are...didn't I send you the invoice?" Nope. I was given a small receipt with no information other than the final price, so I can't gauge if they charged me for a rushed service fee or why on earth it was so expensive. They were busy both times I went in person, but that's no excuse for skipping the basics with customer service. Will only use their services again in an emergency. Their nearby competitors are MUCH more affordable and better about answering customers' questions read more

I freakin love Copymat. They've always come through for me, even when I had my crazy order of 3,000+ letters involving mail merge, tri-folds and stickers. Yeah, it was a messy job, but they completed it flawlessly! And the staff is amazing. Darius always keeps his promises and bends over backward for me. He racks his brain trying to find ways to get something I need done, done. Don knows his customers: he knows my once-a-month order well and he even recognizes my voice when I call. And Matt always has a smile on his face when he delivers my job. YES, they deliver!! All I have to do is email my stuff over and I can count on having it on my desk when I need it to be. Reliable service, friendly staff. I'll never stray. read more

I had a roll up banner that was missing the metal stand and came into CopyMat. Seth, the Manager found one they had in stock and provided it to us for free! Amazing :) read more

A painless copy company, is it possible? I have sent hundreds of files to CopyMat. Never a problem. Such a friendly crew and they understand that you may be a stress bunny about your copy needs. read more

It's too bad Kinko's has so much notoriety that people forget Copymat exists, and that in fact, they have MUCH better prices and fantastic service. I've worked with this particular Copymat a few times and they've impressed me each time. I'm in Marketing, so using a commercial printing service is not typical because their pricing and quality does nto compare. But sometimes (too often, actually), I'm in a huge time crunch and need my marketing pieces produced more quickly than our contract print vendors can deliver. So then there's Copymat :) Recent examples: - Kinkos quoted me $1.33/each for 500 two-sided color flyers. Copymat quoted $0.77/each - AND they delivered it to my office SAME DAY. - Kinkos quoted me $2.75/each for 300 4-page color brochures. Copymat quoted $1.88 Looking back at previous quotes, Copymat always comes in at about 25-50% lower. They have excellent customer service (thanks Don and Darius!) and they respond to my emails within hours, sometimes minutes. They offer complimentary proofs which is helpful when I'm unsure about which paper stock to use. AND, it's extremely helpful that they deliver the proofs, and the final print order, directly to my office - sometimes the same day as I put in the order. It saves me the trip and the time. Kinko's doesn't offer that. Their print quality is comparable to Kinko's, and I'm happy with the selection of paper and cover stock they offer. Thanks Copymat! You've saved my butt on numerous occasions :) read more

Thank you Cesar for your care in making my business cards just perfect. My business cards include full color and a photo of myself so making sure my image has a natural color takes consistent monitoring. In an attempt to avoid the waste incurred from my last orders, I spoke to the manager Darius when ordering and we found a perfect solution - no waste and fabulous cards. Five stars for their efforts in guaranteeing their customers' satisfaction. I hope my visit was as painless for them as it was for me. read more

I am all about supporting small business...but... I had about 10 sheets for lamination and dropped it off Monday evening at a5:30pm and they promised to have it ready next day. I went the next day at 3:30pm and they had not even looked at my job. The guy asks me to take it to Kinkos. I did and got my sheets laminated in 10 min and for a lot cheaper too. read more

Found copymat to help print some last min board books. Don was very professional, offered to drop them off to my office when they were done (I'm only a few blocks away) But with all the tasks at hand, logistics for the next day, I felt like this was a nice treat. They dropped off my board books in time for me to set up and I am super grateful to have found them through YELP! read more

I have been using Copymat for 5 years now for business and personal printing. Darius and his team are always kind, ready to answer any questions and excellent at what they do. If they can't do what I need, they are quick to refer me to someone who can. They also did a gorgeous job on my wedding invitations and seating map. read more

Don and Darius are some of the most helpful people on earth. They've produced huge posters, banners, cutting, sorting, collating, and even simple black and white printing for me. I don't even work in the Financial District and I make a special trip here when I need their services. Oh, and the fact you can email or upload stuff to them so easily...hurray! Give them a call and they'll totally set you up! They always go the extra mile. I've never been disappointed with their work. read more

Wow, these folks were extremely professional, prompt, and reasonably priced. Needed 65 pages of regulations laminated, and these folks did it in less than 24 hours and offered to deliver and bill us for it. The actually do their own production at this location, so you're dealing with the folks that do the work, and not someone hired just as a cashier. Will certainly use them in the future. read more

As a designer, Copymat is the best printing service I've ever worked with. Speed and precision is what they do best. They've always been able to turnaround in crazy short periods of time, deal appropriately with client-induced stress, and make changes/reprints with no hesitation. They have many options for paper and materials, that they'll let you test. Very generous and understanding people. I will be a forever client of theirs. read more

I'd give them 10 stars if I could. I've been using their services for 5 years now, and every time I have requested a quote, they always quote me less with a faster turn around time than the competition. My most recent order was a rush job, and then the client added a second document they wanted printed...at 7pm. For a delivery that was being picked up by a courier the next morning at 9am. They were able to accommodate the additional order, without crazy rush fees. These guys will be my go-to print shop as long as they are around. read more

I needed a very short document printed on A4 size paper. They did it on pretty nice paper and charged me nothing.

The guys here were amazing. I need a report printed and bound immediately and they got it done in 15 minutes. And the manger was friendly too. Highly recommend this place. read more

Completely unorganized. I came to pick up a print and they lost it. On top of that only one person out of 15 workers can assist me because no one knows where the prints are. Terrible. read more

These guys are great. So responsive and easy to work with. Twice this week I needed same-day work and they came through. High quality, good prices. Will always recommend. read more

I work just a few blocks away and so I've used Copymat on several occasions to get print projects done asap....and boy are they quick to deliver! I love the instant file upload online and the quick proofs that come my way. I'm so confident in Copymat and have never ever once had any issues with them. They're consistent, reliable, and they have a great team working alongside you to make sure that the customer is satisfied. I've had the pleasure of working with Don and Jen and they are both great to work with! Keep it up, Copymat! read more

Fantastic service and always does a great job. Amazing staff. Couldnt be happier. Thank you!

I love the staff in this store. Plus it's so easy to send/e-mail them your file. I was delightfully suprised when they even cut my flyers for me. Staff super friendly. Love them! read more

I could not be happier with the service I received, or the quality of the final product (it was an academic poster). The price was comparable to what I've seen elsewhere. One word of caution; it is very difficult to park in this area. If you are picking something up in a hurry, consider coming very early! read more

Copymat is my favorite printer in the Financial District. I often have last minute emergency print jobs and they go out of their way to accommodate me to turn it around to a high standard in extremely short time frames. read more

We use them time and time again for work. They ALWAYS meet our very demanding deadlines and with a smile on their face. I have even started brining my own jobs here for wedding printing... everything has been perfect and timely. I can't recommend them enough! read more

Complete GARBAGE. They're messy, rude, miss deadlines every time. WAY overpriced, and they forgot half of my order today and I had to go back. I've tried them twice. Both times was just for 10 copies of a 1 page doc. If they can't even get that right... read more

I used to do bicycle messenging and many times had to pick up/drop off print pieces to and from places like Copymat and Stinko's. The folks at Copymat have always been pretty cool and professional whereas the employees at Kinko's have been extremely rude and very difficult to work with. I'd be the only person standing at the counter for 10 minutes waiting for nimrod at Kinko's to even give me the time of day and then he/she never had the care to search for a package that my client had phoned in and confirmed was ready. What would normally take 5 minutes to take care of suddenly turned into a 30 minute hassle getting on the phone with my client and having them talk to the idiots at Kinko's, all the while I'm losing money cause I'm not able to do other deliveries. Never had any issues at Copymat. They always came through. Let Us Copy is also great. They're down at 255 California. I wish Copymat had a store closer to the mission. I do print work myself and sometimes need a quick inexpensive run of copies. It's just not convenient for me to get down to the financial since I don't work down there anymore. read more

The doorway was a little strange (blocked with boxes and not clearly marked), but oh my gosh this place did a darn fast digitization job exactly how I asked for it. They're like the opposite of Kinkos. Copymat is fast, affordable and "yes we can" attitude. They easily could have ignored me because I'm just a consumer with a small job, not a huge printing job, but nope -they gave me full attention. Super responsive, followed-up, made everything easy. Well done Copymat. read more

If you are looking for top of the line costumer service copy place and more, THIS PLACE IS IT. Don't waste your time at UPS across the street. Just saying! Sandra is the best. read more

These guys are Amazing! I use their services on a weekly bases for work. Several times I have called them up with a last minute rush order and they have never let me down. So reliable and consistent. I've mostly worked with Don and Darius who are both so awesome. Just yesterday I called them up with a rush order for a 5ft x 7ft board that I needed a day later for an event. They took the time to listen to me as I described what the board is being used for. I had the pleasure of meeting Zach who came by my office with material samples so that I could decide what to use. He came back later on to see where the board was being installed so they could choose the best way to hang it. Then they delivered it to me today on time as promised AND they even set it up so I didn't have to worry about it. It looks great and I could not be happier. Top notch customer service. I can't sing their praises enough! Other business need to take a lesson from the team at Copymat. They are wonderful! read more

Hands down the beset printing/reproduction place out there. When relocating our office I told my boss not to move too far from Copymat. They are fast and make life easy read more

Copymat is the best find for any size and any type of project. Whether I've used them for professional jobs or personal ones, they always exceed my expectations. Darius, Don and Ken are personable, professional and pleasant. The projects always get turned around quickly with great attention to detail. read more