Unfortunately, this is way overdue. We got our wedding invitations (1 out of 2) printed here. Let me start with the good things first:
The lady boss here is very accommodating to our schedule. she waited for us and even delivered the orders in the bay are for us. That's above and beyond. Therefore, I'm not giving 1 star. An extra star for service.
However, the problem is that service is one aspect but the QUALITY of printing and CARE of your products really is the triumphant factor for your business. Quality was very BAD. They helped us with pasting the envelope liners but they were SO LOOP-SIDED and imbalanced it was embarrassing to give it to our guests. On top of that, some of the envelope liners were coming off cos they didn't paste it well. Next, our envelopes weren't folded well. You could see creases on the envelopes.
The overall quality could have been improved if I did it myself! For our 2nd part of our wedding, we got it done at a different print shop and you can tell how much of a difference it was when the quality and care of the job was done right.
Pictures are a lot better at describing the sub-par work that they did for us. ON TOP OF THIS, we paid premium prices for this work. So yes, VERY DISAPPOINTED.
Update: I'm updating this because we received the comments from Maryam. They have every right to defend their business. However, we should stand on what is accurate. We bought our own paper which was premium and thicker because we knew we could get them at a cheaper price than Copynet was trying to get us to pay. In this day and age, as customers we have the rights to do our own research to save costs without saving quality since we can literally get those premium papers at cost price without paying for store's cut of earnings!
Also, our problem wasn't just their glueing but not even CENTERING the liners. First of all, that has nothing to do with the thickness. It is pure math and alignment. The creases on the envelope was YOUR envelope. So I'm surprise they even try to put that on us. Like FOLDING inaccuracies is OUR FAULT? Future customers, this is an insight to what they will say when they don't do a great job.
Finally, posting a review 5 months has got nothing to do with your actual result? Your outcome HAPPENED!
And, do not accept a rush job if you're not going to do a professional job and blame it on being rushed. And a discounted price was very much appreciated but now you're making it sound like you were doing us a favour and giving us a discounted quality on the product. I gave u kudos where you did a great job for accommodating us but don't use that as an excuse for bad quality work. read more