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    Copper Rocker

    5.0 (2 reviews)

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    9 years ago

    Helpful 3
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    Love this 2
    Oh no 0

    10 years ago

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    Gravitee

    Gravitee

    3.5(23 reviews)
    0.1 mi
    $$

    Showed up to this shop today after I had a binding break on me. It was a simple broke screw that…read morejust needed a replacement I went in and the short old guy with brown hair with some salt and pepper refused to look at my board and gave me a screw to put into it which seemed like it would work. He grifted us for cash because he said he could charge us for the time or we could just pay him directly which we did. I took the next run and my binding not only broke in the same spot but worse and injured my ankle/knee on the first 15 feet of the run. I took my board to another shop on the copper center village base and told the about my troubles and they legit looked at the bolt that the guy gave me and genuinely laughed because it was the wrong length and width and didn't know how somone would put that in without noticing. So I decided to go give a formal complaint so they didn't have to get this long mfn post. I told the short older man with brown hair that he did a bad job on my board and that he needs to check his work next time. I did not ask for compensation for the medical bills or anything in return I truly wanted to complain and it not be presently on the website. His reaction was to scream and yell and get in my face(all on camera in store) and then get emotional when he said he's been doing this for 20 years and has never made a mistake. He proceeded to lie to me and say that he didn't remember me and that I was scamming him and then switch his story to him kind of remembering me but he was busy when in fact I walked into an empty store(check security cameras). I was asking for nothing all I wanted was to inform him of his lack of caring when helping me and when I complained to his face instead of just doing a review with as much respect as I can for somone who's first response was to get in my face and be emotional (check the cameras). I talked to the lift attendants/bartenders/ski patrol and the guy who was truly able to fix my bindings and they told me the shop has a horrible record and the guy in specific is a known to be rude and rush minor jobs

    I bought a pair of snowboard boots and a pair of snow boots from here. The snow boots work great,…read morebut the snowboard boots were only worn for 30 minutes and cut my left ankle up very badly, and only my left foot. I brought them back the same day and they refused to give me a refund. I ended up getting a refund thru vans, but I would recommend staying away from this shop, they do not care about their customers. Also the owner Steve was very rude to me as well.

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    Copper Mountain

    Copper Rocker - sportgoods - Updated May 2026

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