I've worked with Pink Plumbing & Sewer twice this year -- once to replace both toilets in my home…read moreand, more recently, to replace my aged water heater. In both instances, they were highly responsive, professional, and detail-oriented. They also gave me context on the services provided; that customer education is valuable, as it helps me make informed decisions both in the moment and in the future. They're also really respectful of my home -- including my nosy, barky dog.

Unfortunately, I have had a few significant plumbing issues this year. Lou and Anthony have been…read moreawesome. I appreciate that they are on-time, patiently educate me on the issues and solutions, review the work they did with me and give recommendations to keep the system running smoothly. I have also worked with Cameron who has been super patient with all my questions and guiding me through a major project. They have all made stressful situations feel less overwhelming. Everyone I have spoken with at the company has been very helpful, friendly and responsive. I will definitely call them again.

Nothing But Water Heaters was fantastic to work with. Our super old water heater finally gave up…read morethe ghost and decided to stop producing hot water and leak all over the place at the same time. We initially received a quote of around $3,600 for a gas-to-gas replacement from one of the larger companies, which felt a little painful. I called David, explained the situation, and he was able to give me a quote over the phone for a little under $2,000. He came out the very next day, removed the old water heater, installed the new one, and had everything up and running quickly. Not only do we have hot water again, but the entire area looks much cleaner and tidier than it did before he arrived. David was friendly, efficient, and straightforward throughout the entire process. It was nice to work with someone who specializes in water heaters, charges a reasonable and honest price, and gets the job done without turning it into a bigger production than necessary. Overall, 100% recommend Nothing But Water Heaters if your water heater decides to give up on life.

They were timely and friendly in their response. Answered my questions and gave me a good deal on a…read morereplacement water heater.

I cannot say enough good things about Tim! We had an unexpected plumbing emergency with water…read morecoming through our downstairs ceiling from our upstairs shower, and he was at our house in less than an hour. Tim quickly diagnosed the problem, explained what was going on, and had the repair taken care of right away. He even connected us with a water restoration company, who was able to come out the same day to address the water damage. On top of the incredible response time and service, his pricing was extremely affordable -- honestly much less than I expected for an emergency call with such a fast turnaround. Having water suddenly coming through your ceiling is incredibly stressful, and Tim made the whole situation feel manageable from the moment he arrived. Fast, knowledgeable, honest, affordable, and genuinely helpful. We will absolutely call him again for any future plumbing needs and would recommend him without hesitation!

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

Requested service on Sunday, Hini was professional, accurate, courteous and incredibily fast. He…read moreinformed us every step and communicated clearly so that we understood everything that needed to be fixed, completed and explained what to do if we needed service again. Appreciate his excellent customer service and will recommend him often.

Arrived when they said they would; examined the problem, identified a solution, and fixed the…read moreproblem, using the least expensive option available. They were here less than 30 minutes and had the problem solved. They were very courteous and easy to work with. American Home and Water will be my plumbers from now on.

Called when the toilet stopped working properly. Anthony arrived in less than an hour,, was…read morefriendly and professional, . To make a long story short, it's working fine, as are the two formerly leaking showers I had him fix while he was here.

Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my face board that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips, and with the flooding happening I was desperate to get it removed so I thought that continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but was told the opposite multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me. I didn't see how he removed it. He walked off with my channel locks which I informed him of immediately but luckily he changed his mind and returned them before I had to leave the next day after he first said he couldn't. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it.

I called Water Heaters Only, Inc. yesterday and they were able to dispatch Steven Lopez to come by…read moreto assess my need for a new water heater the next morning. They do not charge for a free estimate unlike a lot of companies. Steven Lopez called to let me know he would arrive within 45 minutes of my earliest scheduled time. He was professional, straight forward, knowledgable and personable. He walked me through the steps that would take place to swap out my old water heater with a new one. He worked efficiently and timely. When he completed he went over everything he had done. I would highly recommend Steven Lopez and Water Heaters Only, Inc.

They don't work on anything older than 10 years. No bueno. Why if car repair people were the same…read moreway, "Oh, sorry, your car is older than 10 years, buy a new one". Yeah, no.

Javier, the plumber, is very honest and detailed. He shows…read moreyou what is wrong and explains how to fix it. In fact, he will tell you what other things need to get done and give you an estimate if you ask for one. He gets the job done. His price on replacing two shower cartridges were reasonable. Javier, definitely knows what he is doing, is very experienced, and very nice.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

AAron K was very efficient, polite, and professional. He was able to make suggestions and provide…read moreme with alternative options for my issue. I believe he epitomizes what customer service represents.

I had a great experience with this plumbing company. They were professional and very responsive…read morefrom start to finish. They showed up on time, explained everything clearly, and got the job done efficiently. I really appreciated their honesty and attention to detail. It's hard to find companies you can truly trust, and I would definitely recommend them to anyone looking for a reliable plumber!

Stephen is outstanding. He is honest, offers fair prices, takes pride in his quality work, and…read morehard-working. He did a lot of plumbing work for me, and I had an excellent experience with him. I highly recommend him and would use him in the future!

If you are looking for a trustworthy and honest plumber, Stephen is your guy. From the time I first…read morecontacted him he was very prompt with responding and setting up a time to come out in order to give me an estimate. He was very thorough and explained things to me multiple times as the plumbing world is very foreign to me. I felt he was very honest with what exactly needed to be done in order to fix the pipes that were leaking in the attic. During this time, I also had received other quotes that were astronomically high for the same amount of work that Stephen was going to be doing for me. He sent me the quote promptly the next day and answered additional questions I had before we agreed to the contract. Stephen and his dad got the new pipe installed within just a few hours, they got everything back up and running same day. I really appreciated that they were willing to work in the attic in this summer heat. I will be using Stephen moving forward for any plumbing issues I may run into. Thank you again!

Of the companies I contacted for this sewer line repair project, they were the most professional in…read morequoting exactly what they would do, and why they were going to do it, and they gave a fair price that was inline with most of the other quotes. Because it seemed a fair price, I didn't quibble, but I got the impression that I might have been able to get the price lower if I'd asked. They did exactly what they were contracted to do, and gave the best warranty on their work. Professional and courteous when dealing with them. The ONLY thing I might critique them on was their scheduling of appointments, which was a little vague on what time I could expect someone to arrive, but not enough to deduct stars.

Bad service. I would exercise caution with this company. Trust at your own risk. 33 mins or fixed…read morefor free advertising ... if they even show up! personally I wouldn't have cared if they took an hour, just want a good job. All I got texted was excuses and quotes for higher prices and next day possible service after saying they'd be here within 90 mins. Other text said he's at door... complete lie!!!