I'm not one to leave reviews but WOW. I've had such a consistently amazing experience here that I…read morekeep coming back. The entire team is incredibly kind and welcoming, which makes every visit feel comfortable and enjoyable. The quality of their work is outstanding--my nails always turn out exactly how I want and last beautifully. On top of that, the atmosphere is so relaxing, making it the perfect place to unwind. Highly recommend to anyone looking for both great service and great results.

this is my go -to place! great service, great prices, serves some drinks for you, they always do a…read morereally good job

Chic nails got these cuticles CLEAN! You hear me! Didn't get a pic of these crusty dry ragedy ann…read morenails but walking out feeling like a fresh spring day, ok now! Most definitely would return!!

My experience with this nail salon was one of the best I've ever had , wait time was about 5…read moreminutes on a Friday afternoon. The salon was very clean and well kept . My nail artist went above and beyond to give me exactly what I wanted. 10/10!

I really like the fact that I was able to have a nail fixed quickly. I was getting ready to go out…read moreof town and my nail had broken. I told them if they could not match my color just change all my colors. I believe it was close to closing so they were able to come pretty close and it lasted the whole trip.

I am so disappointed to be posing this. I came to get my acrylic/gel nail tips removed then got a…read moremani and clear coat on my nails. My nail tech started using an artificial nail to pull off my acrylic tip - finger nails and broke 3 of my natural nails. Instead of letting my nails soak in acetone then using their machine to file them off. Mind you, my natural nails werent strong but were long and none of them were broken except for 1 index finger. She then claimed that they were already broken when I knew only one of my natural finger nails was already broken. I told her they weren't even and she ignored me. I also told her to keep my natural nails long and she didn't listen. What upset me the most was the customer service! I have never not tipped a nail tech before but I left frustrated and didnt even want to complete the service because my nails looked horrible since she left two fingernails short and my thumb half chipped. It cost me $30 for these services and my nail tech acted like nothing was wrong. I would like to say the issues were caused by a language barrier but at that point, I left . I should have complained while I was there but I just wanted to get out of there and do my manicure myself.

I came here for the first time and had great service. The nail tech was very kind and did a good…read morejob.

Great Techs, Disappointing Leadership…read more The technicians here are truly fabulous. Skilled, kind, and attentive. This review is not about them. My issue is with how concerns are handled by the owner. When I brought up a respectful concern, I was met with defensiveness and no accountability. No effort to listen. No willingness to make it right. Just a dismissive attitude that left me feeling unheard. As someone who works in the customer service industry, I know how important it is to take care of people, respond with empathy, and resolve concerns with professionalism. That is why this experience was especially disappointing. The lack of accountability and care from leadership is not just frustrating. It is avoidable. What makes this worse is that it is not an isolated incident. After reading past reviews, it is clear there is a pattern. The owner consistently responds in a way that feels tone deaf and unwilling to accept feedback. That kind of ownership takes away from the great work the techs provide and creates an environment where clients do not feel valued. I will not be returning. Not because of the techs, but because of how the owner chooses to respond when things go wrong. BEWARE!!!

City Nails (DFW Area)…read more How Did We Get Here? Somewhere between departure gates and life in motion... you realize self-care isn't a luxury--it's a reset. And that's exactly how I found myself at City Nails near DFW airport (in Irving). Fresh off the rhythm of travel, I walked in needing more than just a manicure--I needed a moment. And Tran? Delivered exactly that. Let's talk about the experience. The Service: Tran took her time--no rushing, no shortcuts. Clean lines, crisp white tips, and that natural, polished finish that says effortless but intentional. The kind of manicure that quietly speaks luxury. The Energy: Calm. Welcoming. Grounded. And in the middle of it all, a simple gesture that stood out--Tran wished me well on my travels. That mattered. Because this isn't just about nails... it's about how a place makes you feel before you step back into the world. The Result: Classic. Clean. Travel-ready. Exactly what you want when your hands are part of your first impression everywhere you go. Final Thought: If you're passing through DFW and need a reset--this is your stop. Because sometimes the best discoveries aren't planned... they're felt. And when my journey lands back in Dallas? I already know where I'm going. -- How Did We Get Here?

A small nail salon in Irving. The service was excellent. I had a basic manicure, and the price is…read morealso fine. Would definitely recommend. The staff here do a very good work

I have finally found a place that pays attention to detail, provides excellent service, and very…read morekind employees. I haven't found one nail salon in any state that matches all the wants but this place delivered. My pedicure was fabulous, and I only did the Signature level. Make sure to ask what time they are available, versus telling them what time YOU are available, so that when you come in for your appointment, you don't have to sit and wait. I'll be back!

didn't speak and couldn't service me. very odd. I should stick to my normals but that service "we…read moredon't have enough people was crazy

Hello all, I am…read morehere this weekend for a wedding and need my feet done ..real bad lol. Located a spot close to my hotel. When I got there I was greeted with a smile. I love being greater with a smile! The gentleman asked what services I needed today and I was able to sit down quickly. I searched through a book of pedicure services and selected the Lux Royal Pedicure. She did what needed to be done....The young lady of course. In addition, I selected the Peach for my pedicure scents. This helped with deep skin conditioning, aching joints and dry skin. Overall, I am pleased with my services. Thanks so much. I was asked if I wanted anything to drink. I selected water. They have a Margarita machine, which I think is awesome.

Tommy is an amazing nail technician. He always gives wonderful service and very friendly. Always…read moredoes a wonderful job

Thieves! They charge for every random thing so make sure to ask if it's included before they do…read moreanything. Had a woman sneak $5 into my bill for buffing my nails and labeled it as "extra." While I was there, there was a young woman who came in with her mom because they didn't do her nails right the day before and the salon said they'd take care of it. Taking care of it was dipping this girl's nails in water and cleaning the cuticles and then rubbing lotion on them. She was in tears and her mom argued with the staff for a refund. It was a bad experience and I don't think I'll be going back. That's horrible customer service.

This was my first time here! The place is open and well lit. I received a gift card from my family…read morefor my birthday so I decided to give them a try. My nail tech was Alex and he did an awesome job!! They have a happy hour during certain hours of the day so I received an extra 10% off.

U S Nail Spa has outstanding nail technicians. the service was promoted and attentive. The shop is…read morelovely, comfortable and relaxing. Best of all is services provided, gentle and safe. Thanks to Nhu for the excellent service.

So it's been almost 2 years next month that I found this amazing salon. Travis, Neo and now Tina do…read moresuperb job with my nails. I highly 100% recommend them without a doubt. Very talented and very professional, just very friendly. I make appointments, so I get Tina, but walk ins are helped almost immediately.

Great service and meticulously clean salon. Offers manicures, pedicures, at different price points…read moreto meet your needs and budget. There is minimal waiting and staff is very attentive offering a drink with service. I am a regular customer and recommend this place.

If I could give - 5 stars I would. What terrible service... I walked into an empty salon around…read more1:30pm on a Monday and was sat down for a gentleman to do my pedicure and another lady came and did my manicure at the pedicure chair. There was no need to rush... I could have had both services done properly but they decided to rush. I paid nearly $100 for a gel manicure/pedicure that looked like a toddler did it. There's paint all over my cuticles which we all know is going to lift up in just a day or two. Save yourself the headache and money.